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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
25,437 miles · Mar 7, 2019
Air Bags

THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN T…

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THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.

NHTSA ODI #11184937

7,000 miles · Mar 6, 2019
Air BagsElectrical System

PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART…

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PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.

NHTSA ODI #11184544

Mileage unknown · Mar 5, 2019
Air Bags

THE FRONT PASSENGER AIRBAG SENSOR SYSTEM IS DEFECTIVE. I WAS INFORMED ON 9/1/18 THAT PARTS WOULD NEED TO BE REPLACED AND IT WAS RECOMMENDED THAT NO ONE USE THAT SEAT. I HAVE BEEN WAITING OVER 6 MONTHS NOW FOR THE REPLACEMENT PARTS. THE SUBARU DEALERSHIP SAYS THEY HAVE NO WAY TO DETERMINE WHEN THE PARTS WILL BE IN. I HAVE HAD SEV…

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THE FRONT PASSENGER AIRBAG SENSOR SYSTEM IS DEFECTIVE. I WAS INFORMED ON 9/1/18 THAT PARTS WOULD NEED TO BE REPLACED AND IT WAS RECOMMENDED THAT NO ONE USE THAT SEAT. I HAVE BEEN WAITING OVER 6 MONTHS NOW FOR THE REPLACEMENT PARTS. THE SUBARU DEALERSHIP SAYS THEY HAVE NO WAY TO DETERMINE WHEN THE PARTS WILL BE IN. I HAVE HAD SEVERAL OTHER ISSUES WITH THIS CAR AS WELL. THEY HAVE MADE MULTIPLE ATTEMPTS TO RESOLVE A RATTLE SOUND IN THE DASHBOARD, HAD THE AIR CONDITIONING KNOB REPLACED, AND A LOUD SQUEAK IN THE DRIVER'S SEAT REQUIRING A PART TO BE REPLACED. THIS IS MY FIRST SUBARU AND I HAVE NOT BEEN IMPRESSED!

NHTSA ODI #11184451

26,645 miles · Feb 27, 2019
Electrical SystemEnginePower Train

DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING…

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DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.

NHTSA ODI #11182910

26,000 miles · Feb 26, 2019
Air Bags

THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS …

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THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.

NHTSA ODI #11182658

16,000 miles · Feb 11, 2019
Air Bags

TAKATA RECALL NOTICE WAS RECEIVED

NHTSA ODI #11176338

43,000 miles · Feb 11, 2019
Power TrainSteering

THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.

NHTSA ODI #11176275

15,000 miles · Feb 3, 2019
Air Bags

THIS CAR HAS SUFFERED A PERSISTENT FAILURE OF THE PASSENGER SEAT OCCUPANT DETECTION SYSTEM. IT HAPPENS AT RANDOM WITH OR WITHOUT A PASSENGER IN THE SEAT, AND THERE IS NO SPECIFIC TRIGGER FOR IT THAT I CAN DISCOVER. THE DEALER DIAGNOSED THIS ISSUE AFTER SEVERAL FAILURES ON JANUARY 7, 2019 AND ON THE DEALER'S ADVICE, WE GAVE THE…

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THIS CAR HAS SUFFERED A PERSISTENT FAILURE OF THE PASSENGER SEAT OCCUPANT DETECTION SYSTEM. IT HAPPENS AT RANDOM WITH OR WITHOUT A PASSENGER IN THE SEAT, AND THERE IS NO SPECIFIC TRIGGER FOR IT THAT I CAN DISCOVER. THE DEALER DIAGNOSED THIS ISSUE AFTER SEVERAL FAILURES ON JANUARY 7, 2019 AND ON THE DEALER'S ADVICE, WE GAVE THE CAR TO THE DEALER FOR SERVICE ON JANUARY 9, 2019, AND WE HAVE BEEN IN A LOANER SINCE THEN. THE LAST WE HAVE HEARD FROM THE DEALER IS THAT THE PARTS TO REPAIR THIS ISSUE ARE CURRENTLY NOT AVAILABLE AND THEY WON'T BE AVAILABLE UNTIL APRIL, 2019. THIS IS NOT AN ISOLATED INCIDENT AND WE HAVE SEEN ON THE INTERNET NUMEROUS OTHER SUBARU OWNERS WITH THIS ISSUE

NHTSA ODI #11173781

20,000 miles · Jan 31, 2019
Vehicle Speed ControlCrashInjury

TL* THE CONTACT OWNED A 2017 SUBARU FORESTER. WHILE PARKING THE VEHICLE, IT ACCELERATED FORWARD ON ITS OWN. THE CONTACT ENGAGED THE PARKING BRAKE, BUT THE VEHICLE FINALLY STOPPED AFTER CRASHING INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE…

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TL* THE CONTACT OWNED A 2017 SUBARU FORESTER. WHILE PARKING THE VEHICLE, IT ACCELERATED FORWARD ON ITS OWN. THE CONTACT ENGAGED THE PARKING BRAKE, BUT THE VEHICLE FINALLY STOPPED AFTER CRASHING INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CONTACT WAS INJURED AND TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11173400

55,500 miles · Jan 29, 2019
Suspension

THE VEHICLE IS VIBRATING VIOLENTLY AND LOUDLY WHEN THE VEHICLES REACHES 50-60 MPH. A MECHANIC DIAGNOSED THE ISSUE AS THE FAILURE OF THE FRONT BUSHING ON THE LOWER CONTROL ARM ASSEMBLY ON THE RIGHT SIDE OF THE VEHICLE. THIS ISSUE IS ADDRESSED IN SUBARU SERVICE BULLETIN NUMBER 05-63-18R DATED 06/20/18 AND REVISED ON 07/10/18. I…

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THE VEHICLE IS VIBRATING VIOLENTLY AND LOUDLY WHEN THE VEHICLES REACHES 50-60 MPH. A MECHANIC DIAGNOSED THE ISSUE AS THE FAILURE OF THE FRONT BUSHING ON THE LOWER CONTROL ARM ASSEMBLY ON THE RIGHT SIDE OF THE VEHICLE. THIS ISSUE IS ADDRESSED IN SUBARU SERVICE BULLETIN NUMBER 05-63-18R DATED 06/20/18 AND REVISED ON 07/10/18. IT EFFECTS 2014 TO 2018 MODEL YEAR FORESTERS AND THE 2015 MODEL YEAR FOR THE CROSSTREK HYBRID MODEL. NEW BUSHINGS WERE RECENTLY INCORPORATED INTO PRODUCTION. SUBARU WILL NOT MAKE THE REPAIR BECAUSE I HAVE OVER 36000 MILES ON MY VEHICLE (ACTUALLY MILEAGE IS JUST OVER 56K). MY VEHICLE IS NOT SAFE TO DRIVE IN THIS CONDITION. I NEED TWO HANDS ON THE WHEEL TO CONTROL IT. THE ISSUE STARTED ONE WEEK AGO AND IS GETTING WORSE EACH DAY, BUT SUBARU IS NOT TAKING ANY RESPONSIBILITY. I AM AFRAID THAT IF IT CONTINUES TO WORSEN IT COULD RESULT IN AN ACCIDENT WITH THE VEHICLE.

NHTSA ODI #11172864

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems