The contact owns a 2020 StarCraft Autumn Ridge RV. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the RV to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer…
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The contact owns a 2020 StarCraft Autumn Ridge RV. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The contact took the RV to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11435357
Mileage unknown · Aug 6, 2021
Equipment
The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that th…
Read full complaint
The contact owns a 2020 StarCraft Autumn Ridge Travel Trailer. The contact received notification of NHTSA campaign number: 21V431000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Starcraft RV (Starcraft) is recalling certain 2019-2020 Starcraft Mossy Oak, GPS, Mossy Oaklite, Autum Ridge, and Launch Outfitter travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence & remedy
Consequence: A gas leak can increase the risk of a fire.
Remedy: Starcraft will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owners may contact Starcraft customer service at 1-905-636-6888. Owner notification letter were mailed on May 3, 2021. Starcraft's number for this recall is 9902566.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Starcraft RV Tt Autumn Ridge Problems, Complaints & Recalls | Skip That Year