2004 Saturn Vue

2004 SATURN VUE. TRANSMISSION GONE, OVER 5 GRAND TO FIX DUE TO THERE BEING PROBLEMS WITH THE VUES, JUNK YARDS DO NOT CARRY THEM. IT WAS APPARENTLY A KNOWN DEFECT YET THEY SOLD IT TO ME. I STILL OWE 110000 ON THE CAR AND I CANT DRIVE NOR DO I HAVE THE CASH TO FIX. WITH THE DEALERSHIPS GONE I CAN'T EVEN TAKE THE PIECE OF JUNK BACK TO THEM. I FOUND OUT THAT MOST SHOPS DO NOT WORK ON THESE (3 OF THE 4 I CALLED) DUE TO THE FACT THAT EVEN WITH A REBUILT ONE, YOU ARE STILL PUTTING IN A TRANSMISSION THAT IS FAULTY AND THEY CAN'T GUARANTEE THEM. SINCE I NOW NEED ANOTHER VEHICLE, THIS HEAP WILL CERTAINLY BE REPOSSESSED. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) IN NOVEMBER OF 2009 I HAD RECEIVED A LETTER FROM SATURN IN WHICH IT STATES THAT MY CAR IS A RECALL, DUE TO A FAULTY TRANSMISSION AND PERFORMANCE PROBLEMS. (THREE MONTH PRIOR TO THE RECALL LETTER I HAD EXPERIENCED SOME DIFFICULTIES WITH THE CAR.) SATURN/GMC DO NOT WANT TO PAY THE REPAIR IN FULL,$5,927.03, THEY WANT ME TO PAY THE HALF OF IT. NEITHER DO THEY HELP ME TO GET A CAR OF THE SAME YEAR OR VALUE. I WROTE THEM A HAND WRITTEN LETTER AND NEVER RECEIVED AN ANSWER FROM THEM. AFTER THREE MONTHS I CONTACTED THEM BY PHONE, TO ASK WHAT THEY ARE DOING ABOUT THE CAR,I WAS TOLD THAT MY CASE IS DISMISSED?( I CALL THAT DISCRIMINATION) I WENT TO COURT AND FILED A SMALL CLAIMS COURT AGAINST SATURN. THREE WEEKS AFTER THEY WERE SERVED THE PAPERWORK I RECEIVED A LETTER FROM THEM THAT I WOULD HAVE TO DISMISS THIS CLAIM SINCE THEY GO THROUGH BANKRUPTCY. I AM A DIVORCED MATURE FEMALE, AND HAVE A SMALL RESIDENTIAL,LIGHT COMMERCIAL AND JANITORIAL CLEANING BUSINESS. I NEED THE CAR ON A DAILY BASIS, AND HAVE TO DRIVE SOMETIMES FAR TO GET TO MY CLIENTS. AND SINCE THE ECONOMY HAS TURNED BAD FOR LOTS OF SMALL BUSINESS OWNERS, LIKE ME, I BARELY MAKE ENDS MEET. I DO NOT HAVE THE MONEY TO PAY FOR A REPLACEMENT TRANSMISSION, NOR DO I HAVE THE OTHER HALF OF WHAT THE NEW TRANSMISSION WOULD COST. AND SINCE I DID NOT DESIGN THE CAR NEITHER MANUFACTURE THE CAR, I DON'T SEE WHY I HAVE TO PAY FOR IT. A RECALL NEEDS TO BE TAKEN CARE OFF FROM THE COMPANY WHO PUTS THEM ON THE MARKET. THE TIME FOR MY CAR IS RUNNING OUT, AND FOR ME AS WELL. IF I HAVE A SERIOUS ACCIDENT ON THE ROAD DUE TO A TRANSMISSION FAILURE AND PERFORMANCE ISSUE, OR IF THE TRANSMISSION CATCHES FIRE THAT WOULD BE HORRIBLE. IF I LOOSE ALL MY CLIENTS IF THE CAR BREAKS DOWN I WON'T BE ABLE TO PAY MY RENT, AND END UP LIVING ON THE STREETS WITH MY ANIMALS. PLEASE CAN YOU HELP ME TO RESOLVE THIS BAD PROBLEM? I HAVE RUN OUT OF OPTIONS. [XXX] *TR

DRIVING AT SPEEDS BETWEEN 30-45MPH THE RPM'S REV UP BUT THE CAR SLOWS DOWN! ON HILLS, IT WON'T ACCELERATE AT ALL! EVEN IN LOW GEAR IT WON'T MOVE. RPM'S JERK AT HIGH SPEEDS AS WELL. HAD DIAGNOSTIC DONE 5-7-10 THEY SAID THAT THE TRANSMISSION IS FAILING BETWEEN 2ND & 3RD GEAR, IT'S NOT READING ANY CODES AND THE FLUID IS DISCOLORED. ESTIMATING COST TO FIX IS $3,000. TRUCK HAS LESS THAN 100,000 MILES ON IT!! PROBLEM OCCURS EVERYDAY -- TRANSMISSION HASN'T COMPLETELY FAILED YET, BUT I FEAR IS GOING TO HAPPEN SOON! I HAVE NO IDEA HOW I'M GOING TO PAY FOR THIS... I'VE ONLY HAD THIS CAR 2 YEARS. I THINK IT IS A SAFETY CONCERN WHEN YOU'RE ON THE HWY AND YOUR CAR WON'T ACCELERATE AND PEOPLE BEHIND YOU ARE SWERVING TO MISS YOU AND BLOWING AT YOU. *TR

TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE "PUSHED BACK" AND SLOWED DOWN WHEN SHE ATTEMPTED TO ACCELERATE. SHE ALSO NOTICED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. SHE DROVE ON TO THE EMERGENCY LANE AND HAD THE VEHICLE TOWED TO HER HOME. SHE CALLED THE MANUFACTURER AND WAS INFORMED OF A CURRENT LAWSUIT REGARDING THE VTI TRANSMISSION AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS 42,623. THE FAILURE MILEAGE WAS APPROXIMATELY 42,615.

I OWN A 2004 SATURN VUE WITH A VARIABLE TRANSMISSION. IT HAS 83,000 MILES. I TOOK IT TO THE DEALERSHIP TO BE LOOKED AT BECAUSE OF HEARING ALL THE TRANSMISSION PROBLEMS THESE CARS HAVE HAD. SOMEHOW WHILE THEY WERE LOOKING AT IT THE TRANSMISSION WENT AND I COULDN'T DRIVE MY CAR OVER 20 MPH. I WAS STUCK THERE AT THE DEALERSHIP AND TOLD I HAD TO GET A NEW TRANSMISSION. SATURN WILL ONLY PAY FOR HALF SO NOW AFTER PAYING OVER $20,000 FOR THIS CAR I HAVE TO PAY ANOTHER $3,000 TO GET A NEW TRANSMISSION. I WAS TOLD THEN THAT THE NEW TRANSMISSION MIGHT HAVE THE SAME PROBLEMS THIS ONE HAS HAD. THIS IS UNACCEPTABLE THAT THEY DON'T STAND BY THEIR PRODUCTS AND WILL NOT COVER THE WHOLE REPLACEMENT OF SOMETHING THEY KNOW TO BE FAULTY. *TR

ON MANY OCCASIONS MY 2004 SATURN VUE V6 AWD APPEARS TO SHUDDER WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING FROM A LOWER GEAR AT SPEEDS USUALLY LESS THAN 40MPH. WHEN THIS HAPPENS IT IS UNNERVING TO SAY THE LEAST. I HAVE READ ACCOUNTS OF SIMILAR PROBLEMS FROM OTHER SATURN OWNERS AND HAVE FOUND THAT A SERVICE BULLETIN WAS ISSUED 2/09/06. CONCERNING TORQUE CONVERTER SHUDDER. I BELIEVE THAT A RECALL SHOULD BE ISSUED AS MY VEHICLE HAD ONLY A BIT OVER 50000 MILES WHEN THE PROBLEM FIRST OCCURRED. I SUBSEQUENTLY TOOK IT TO THE LOCAL SATURN DEALER AND THEY COULD NOT FIND A PROBLEM ALTHOUGH THEY HAD ACCESS TO THE SERVICE BULLETIN INFORMATION. SHORTLY THEREAFTER MY EXTENDED WARRANTY RAN OUT AND ALTHOUGH THEY ADVISED ME TO BRING THE VEHICLE BACK SHOULD THE PROBLEM REOCCUR IT IS NOT AT ALL CLEAR WHETHER THE REPAIR WILL BE MADE AT NO COST TO ME. I BELIEVE THAT GM SHOULD FIX THIS PROBLEM FOR ALL VEHICLES ON A CASE BY CASE BASIS WHETHER UNDER WARRANTY OR NOT, ESPECIALLY FOR VEHICLES UNDER 100K MILES. ANY SUGGESTIONS OR ASSISTANCE WOULD BE MOST HELPFUL. ( THE SERVICE BULLETIN NUMBER IS 3713). *TR

TL*THE CONTACT OWNS 2004 SATURN VUE. THE DRIVER STATED THAT SHE RECEIVED A LETTER DATED NOVEMBER 2009 REGARDING THE TRANSMISSION BEING REPAIRED WITHIN 5 YEARS, AT NO COST. THE DRIVER STATED THAT HER 5 YEARS HAS EXPIRED. THE TRANSMISSION HAS FAILED AND THE DEALER IS WILLING TO PAY 50% OF THE REPAIR COST. THE CONTACT DOESN'T AGREE WITH THE COST. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED ABOUT 2 YEARS AGO. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 04/09/10. *LJ THE CONSUMER STATED THE TRANSMISSION SHOULD BE REPAIRED AT 100%. UPDATED 05/06/10.*JB UPDATED 06/14/10.*JB

I BOUGHT A 2004 SATURN VUE 4 MONTHS AGO. I ALSO BOUGHT A EXTENDED WARRANTY THRO WYNS. MY TRANSMISSION HAS NOW GONE OUT. I HAVE 100,260 MILES ON IT. THE WARRANTY WAS FOR 100,000. SATURN SAYS I AM OUT OF THE WARRANTY COVERAGE BUT WYNS WILL COVER THE COST OF THE TRANSMISSION MINUS MY $100 CO PAY. THEY HOWEVER WILL NOT COVER IT UNTIL SATURN FAXES THEM THE BULLETIN ON THIS TRANSMISSION PROBLEM. SATURN CALLED ME BACK AND SAID THAT THEY WILL NOT FAX THIS INFORMATION TO WYNS AND WILL NOT MAIL ME THE WARRANTY INFORMATION TO ME. SATURN STATED TO ME IF I TOOK IT TO ANOTHER REPAIR FACILITY THAT THEY WOULD LOOSE OUT ON THE MONEY OF REPAIRING MY TRANSMISSION. SO NOW I CANT GET MY EXTENDED WARRANTY COMPANY TO FIX IT BECAUSE THEY HAVE NO PROOF THAT THE WARRANTY IS NO GOOD AT MY MILEAGE. I BOUGHT THE VEHICLE AT WEST 40 AUTO SALES WHO DID NOT TELL ME ABOUT ANY PROBLEMS OR BULLETINS ON THIS VEHICLE. *TR

I HAVE A 2004 SATURN VUE THAT CAME OUT OF PARK WITH NO KEYS IN THE IGNITION AND MY 4YR OLD SON FELL OUT OF VEHICLE AND WAS RAN OVER. WE ARE ABLE TO TAKE THE KEY OUT OF THE IGNITION WITHOUT IT BEING IN THE "OFF POSITION" AND PUT THE VEHICLE IN NEUTRAL, REVERSE, AND DRIVE WITHOUT APPLYING MY FOOT ON THE BRAKE. THE VEHICLE HAS NOT BEEN REPAIRED AND IS PARKED ON THE ADVICE OF MY ATTORNEYS. *TR THE KEY WAS REMOVED FROM THE ACCESSORY POSITION WITH THE SHIFTER IN PARK. BEING IN THE ACCESSORY POSITION ALLOWED THE SHIFTER TO BE MOVED FROM PARK WITHOUT AN APPLICATION OF THE BRAKE PEDAL. *SMCH