TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE LOW BEAM HEADLIGHT MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHT HAD BURNED OUT AND WAS MELTED AT THE SOCKET. THE CONTACT REPLACED THE DRIVER SIDE HEADLIGHT THREE TIMES IN THE PAST SIX MONTHS. THE DEALER AND MANUFACTURER WERE NOT MAD…
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TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE LOW BEAM HEADLIGHT MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHT HAD BURNED OUT AND WAS MELTED AT THE SOCKET. THE CONTACT REPLACED THE DRIVER SIDE HEADLIGHT THREE TIMES IN THE PAST SIX MONTHS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
NHTSA ODI #11083597
92,825 miles · Dec 1, 2014
Exterior Lighting
AT 7:10PM, AFTER DARK, I WAS DRIVING HOME THROUGH THE INTERSECTION OF SPRING HILL ROAD AND MARINER ROAD IN TISBURY, MASSACHUSETTS. WHEN I PULLED THE STEM ON THE LEFT SIDE OF THE STEERING COLUMN TO TURN ON MY HIGH BEAMS, THE LOW BEAMS AND RUNNING LIGHTS WENT OUT AND THE HIGH BEAMS DID NOT COME ON. I HAD NO ILLUMINATION WHATSOEV…
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AT 7:10PM, AFTER DARK, I WAS DRIVING HOME THROUGH THE INTERSECTION OF SPRING HILL ROAD AND MARINER ROAD IN TISBURY, MASSACHUSETTS. WHEN I PULLED THE STEM ON THE LEFT SIDE OF THE STEERING COLUMN TO TURN ON MY HIGH BEAMS, THE LOW BEAMS AND RUNNING LIGHTS WENT OUT AND THE HIGH BEAMS DID NOT COME ON. I HAD NO ILLUMINATION WHATSOEVER. I HAVE CONTACTED GENERAL MOTORS AND DICK BEARD CHEVROLET, THE DEALER WHICH PERFORMED A COMPLETE SERVICE ON NOVEMBER 13, 2014. NEITHER HAS RESPONDED. *JS
NHTSA ODI #10661470
74,000 miles · Nov 24, 2014
Air BagsEngineExterior LightingCrashInjury
I WAS ON MY WAY HOME IN MY 2004 SATURN VUE WHEN A BUCK JUMPED OUT IN FRONT OF ME. I STOMPED ON THE BRAKES, HOWEVER, I ENDED UP HITTING THE BUCK (DEER) THAT THEN RAN AWAY. MY ENTIRE FRONT IN WAS SMASHED IN, THE AIR BAGS NEVER DEPLOYED, THE SEAT BELTS DIDN'T LOCK WHEN I STOMPED ON THE BREAKS. MY DAUGHTER AND I WERE BOTH IN THE FRO…
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I WAS ON MY WAY HOME IN MY 2004 SATURN VUE WHEN A BUCK JUMPED OUT IN FRONT OF ME. I STOMPED ON THE BRAKES, HOWEVER, I ENDED UP HITTING THE BUCK (DEER) THAT THEN RAN AWAY. MY ENTIRE FRONT IN WAS SMASHED IN, THE AIR BAGS NEVER DEPLOYED, THE SEAT BELTS DIDN'T LOCK WHEN I STOMPED ON THE BREAKS. MY DAUGHTER AND I WERE BOTH IN THE FRONT SEATS AND WE BOTH WENT FORWARD MESSING UP BOTH OF OUR NECKS AND BACKS. *TR
NHTSA ODI #10660575
85,000 miles · Aug 21, 2014
Electrical SystemExterior Lighting
WHILE DRIVING THE VEHICLE, THE TURN SIGNALS STOP OPERATING AS WELL AS THE BRAKE LIGHTS. THE IGNITION NEEDS TO BE TURNED OFF, CAR RESTED THEN WILL OPERATE NORMALLY FOR A WHILE WHEN TURNED BACK ON. *TR
NHTSA ODI #10626938
104,000 miles · Jul 23, 2014
Exterior LightingSteeringFire
TL* THE CONTACT OWNS A 2004 SATURN VUE. AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE HEADLIGHTS REMAINED ILLUMINATED AND SMOKE APPEARED NEAR THE STEERING COLUMN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 104,000.
NHTSA ODI #10615783
75,000 miles · Sep 14, 2011
Exterior Lighting
AS I JUST READ, MY RUNNING LIGHTS, ONE OF THE SAFETY FEATURES LEADING ME TO BUY THE SATURN (NEW IN 2003), ALSO HAVE FAILED. I BEGAN TO NOTICE THAT THE GREEN LIGHT INDICATOR WOULD FLICKER WHEN I STARTED THE VUE, AND THEN THE LIGHT WOULD DISAPPEAR. REALIZING THAT I WOULD LIKELY GET CHARGED HUNDREDS OF DOLLARS FOR REPAIR, I'M LIVIN…
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AS I JUST READ, MY RUNNING LIGHTS, ONE OF THE SAFETY FEATURES LEADING ME TO BUY THE SATURN (NEW IN 2003), ALSO HAVE FAILED. I BEGAN TO NOTICE THAT THE GREEN LIGHT INDICATOR WOULD FLICKER WHEN I STARTED THE VUE, AND THEN THE LIGHT WOULD DISAPPEAR. REALIZING THAT I WOULD LIKELY GET CHARGED HUNDREDS OF DOLLARS FOR REPAIR, I'M LIVING WITH THE FAILURE. IT WOULD BE NICE IF THERE WAS A RECALL. *KB
NHTSA ODI #10425367
61,521 miles · Apr 20, 2009
Exterior Lighting
PLEASE SEE COMMENTS BELOW SENT TO GM-SATURN SERVICE SATISFACTION ONLINE SURVEY. GM EXPECTS ME TO PAY FOR THE REPAIR WHICH I BELIEVE IT SHOULD BE UNDER RECALL. VEHICLE: SATURN VUE 2004 PART: DRL RESISTOR WHICH ACTIVATES THE DAY TIME RUNNING LIGHTS. -------------------------------------------------------------------------…
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PLEASE SEE COMMENTS BELOW SENT TO GM-SATURN SERVICE SATISFACTION ONLINE SURVEY. GM EXPECTS ME TO PAY FOR THE REPAIR WHICH I BELIEVE IT SHOULD BE UNDER RECALL. VEHICLE: SATURN VUE 2004 PART: DRL RESISTOR WHICH ACTIVATES THE DAY TIME RUNNING LIGHTS. -------------------------------------------------------------------------------------------------- THESE COMMENTS ARE GEARED TOWARD GM AND SATURN POLICY MAKERS. PERSONNEL AT SATURN OF MILWAUKEE ACTED AS THEY ARE SUPPOSED TO DO. YES, HE WAS COURTEOUS BUT NOT FAIR BY CHARGING $50.00 FOR AN ESTIMATE OF A COMMON PROBLEM THAT SHOULD BE TAKEN CARE OF AS RECALL AS IT IS PERFORMED IN CANADA. THIS COMMON PROBLEM IS EASILY FOUND ALL OVER THE WEB WHICH IS THE DRL RESISTOR IN THESE TYPES OF VEHICLES. THE MORE I NOTICE OTHER SATURN VUES ON THE ROAD, I ALSO NOTICE THE LACK OF DAY TIME RUNNING LIGHTS ON. REMEMBER GM, YOU DESIGNED THESE WITH NOT THE OPTION OF AN ON/OFF SWITCH FOR THESE LIGHTS. BOTTOM LINE, I AM OUT OF $50.00 AND NO DAY TIME RUNNING LIGHTS. I REFUSE TO PAY $100+ TO CORRECT GM'S FAULT !!!! *TR
NHTSA ODI #10266065
28,720 miles · Feb 6, 2007
Exterior Lighting
TL* - THE CONTACT OWNS A 2004 SATURN VUE. THE HAZARD LIGHT SWITCH WASN'T WORKING. WHEN PRESSING THE HAZARD BUTTON DIDN'T RELEASE OR COME OUT. THE CONTACT STATED THAT HE HAD TO REPLACE THIS BUTTON ON TWO OCCASIONS AT HIS OWN EXPENSE. THE CURRENT MILEAGE WAS 28,720. THE FAILURE MILEAGE WAS 25,209. *AK UPDATED 2/27/2007 - *NM…
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TL* - THE CONTACT OWNS A 2004 SATURN VUE. THE HAZARD LIGHT SWITCH WASN'T WORKING. WHEN PRESSING THE HAZARD BUTTON DIDN'T RELEASE OR COME OUT. THE CONTACT STATED THAT HE HAD TO REPLACE THIS BUTTON ON TWO OCCASIONS AT HIS OWN EXPENSE. THE CURRENT MILEAGE WAS 28,720. THE FAILURE MILEAGE WAS 25,209. *AK UPDATED 2/27/2007 - *NM
General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5L V6 (L66) ENGINES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AND REAR WHEEL RIM SIZE SPECIFICATIONS ON THE TIRE/CERTIFICATION LABEL ARE NOT CORRECT. THE PRINTED WHEEL RIM DESIGNATION SPECIFIED A 16-INCH WHEEL WHEN A 17-INCH WHEEL DESIGNATION WAS REQUIRED.
Consequence & remedy
Consequence: IF THE WHEEL RIM SIZE IS INCORRECTLY PRINTED ON A TIRE/CERTIFICATION LABEL, A SERVICE TECHNICIAN WHO SOLELY USES THE TIRE/CERTIFICATION LABEL FOR SERVICE INFORMATION MAY ATTEMPT TO REPLACE A DAMAGED WHEEL WITH AN INCORRECT WHEEL.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-553-6000.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
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