NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
18 reportsClear category filterMileage unknown · Sep 28, 2011
Electrical SystemVisibility
I HAVE AN 03 SATURN VUE WITH MULTIPLE ISSUES. I SHOULD HAVE COMPLAINED YEARS AGO BUT I AM ONLY NOW SEEING THE BLOGS REGARDING THIS DANGEROUS HIDEOUS VEHICLE. THE BACK WINDOW WIPER BLADES WORK WHENEVER, SPORADICALLY; THE EMERGENCY FLASHERS ARE INOPERABLE MOST OF THE TIME, THE BUTTON THAT TURNS THEM ON IS DEFECTIVE,;THE ELECTRICAL…
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I HAVE AN 03 SATURN VUE WITH MULTIPLE ISSUES. I SHOULD HAVE COMPLAINED YEARS AGO BUT I AM ONLY NOW SEEING THE BLOGS REGARDING THIS DANGEROUS HIDEOUS VEHICLE. THE BACK WINDOW WIPER BLADES WORK WHENEVER, SPORADICALLY; THE EMERGENCY FLASHERS ARE INOPERABLE MOST OF THE TIME, THE BUTTON THAT TURNS THEM ON IS DEFECTIVE,;THE ELECTRICAL SYSTEM- CAUTION LIGHTS COME ON AND OFF;REDUCED POWER LIGHT COMES ON AND THE CAR WILL NOT ACCELERATE IN HEAVY TRAFFIC. I HAVE HAD SOME CLOSE CALLS IN THIS VEHICLE AND I REALIZED IT SHOULD OF NOT BEEN ALLOWED TO BE ON THE ROAD. IT IS A DISASTER. WHY ARE OUR TAX DOLLARS BAILING OUT COMPANIES LIKE GM WHEN THEY MAKE SUCH DEFECTIVE, DEATH TRAPS AS THIS? SOMETHING IS TRULY WRONG HERE. RUN FROM THE SATURN VUE -HOPEFULLY IT WILL NOT BE ON THE ROAD MUCH LONGER BUT I JUST DON'T WANT TO BE ONE OF ITS CASUALTIES. *TT
NHTSA ODI #10427699
53,000 miles · Aug 4, 2010
Engine And Engine CoolingPower TrainVisibility
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED SHE HAS HAD THE DRIVER SIDE WHEEL BEARING AND IGNITION SWITCH REPAIRED. IN ADDITION, THE REAR DIFFERENTIAL FAILED AND THE ENGINE COOLANT WAS LEAKING INTO THE ENGINE. THE WINDSHIELD WIPER SPRAYER WAS ALSO DEFECTIVE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE C…
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TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED SHE HAS HAD THE DRIVER SIDE WHEEL BEARING AND IGNITION SWITCH REPAIRED. IN ADDITION, THE REAR DIFFERENTIAL FAILED AND THE ENGINE COOLANT WAS LEAKING INTO THE ENGINE. THE WINDSHIELD WIPER SPRAYER WAS ALSO DEFECTIVE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED SHE DID NOT FEEL SAFE DRIVING THE VEHICLE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000 AND THE CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10347233
14,002 miles · Jan 8, 2010
Electrical SystemEngine And Engine CoolingExterior Lighting
TL*THE CONTACT OWNS A 2003 SATURN VUE WHICH WAS PURCHASED IN DECEMBER 2002. SHE STATED THAT THERE WERE NUMEROUS FAILURES WITH THE VEHICLE. WHILE DRIVING APPROXIMATELY 6 MPH THROUGH A BRUSH-LESS CAR WASH, WATER ENTERED INTO THE SUN ROOF HOUSING. ON A SEPARATE OCCASION, SHE ALSO SMELLED OIL BURNING AND THE DEALER REPLACED THE RIGH…
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TL*THE CONTACT OWNS A 2003 SATURN VUE WHICH WAS PURCHASED IN DECEMBER 2002. SHE STATED THAT THERE WERE NUMEROUS FAILURES WITH THE VEHICLE. WHILE DRIVING APPROXIMATELY 6 MPH THROUGH A BRUSH-LESS CAR WASH, WATER ENTERED INTO THE SUN ROOF HOUSING. ON A SEPARATE OCCASION, SHE ALSO SMELLED OIL BURNING AND THE DEALER REPLACED THE RIGHT INNER CV JOINT BOOT. THE HAZARDS LIGHTS FAILED TO OPERATE NORMALLY AND WERE REPAIRED TWICE DUE TO REPEAT FAILURES. WHEN SHE ENGAGED THE HAZARD SWITCH, IT COLLAPSED INTO THE DASHBOARD CONSOLE. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE DEALER STATED THAT THE THERMOSTAT FAILED AND IT WAS REPLACED. ALL REPAIRS WERE MADE TO THE VEHICLE PER THE WARRANTY. THE REAR LATERAL LINK ASSEMBLY RECALL NUMBER 04067001 2002-2004 VUE REAR SUSPENSION RECALL WAS ALSO REPLACED. THE DRIVER'S SIDE WINDOW WOULD NOT CLOSE; HOWEVER, THE DRIVER'S SIDE SWITCH WAS REPLACED. THE FUEL GAUGE INDICATED THE IMPROPER LEVEL OF FUEL THAT WAS IN THE FUEL TANK; ALTHOUGH, THE FUEL SENDING UNITS WERE REPLACED. ALL OF THE REPAIRS MADE TO THE VEHICLE HAVE FAILED MORE THAN ONCE. THE HORN WOULD ALSO OPERATE INTERMITTENTLY ON ITS OWN. THE DEALER FOUND A SHORTAGE IN THE BODY CONTROL MODULE AND REPLACED THE OPERATING DESIGN SYSTEM WHICH FORCED THE MECHANIC TO REPROGRAM THE KEYS TO THE VEHICLE. THE VALVE COVER GASKET FAILED A SECOND TIME WHEN THE CONTACT SMELLED OIL BURNING. THERE WERE NO RELATED RECALLS FOR MOST OF THE OTHER FAILED COMPONENTS. THE FAILURE MILEAGE WAS 14,002 AND THE CURRENT MILEAGE WAS 70,501.
NHTSA ODI #10298766
63,000 miles · Aug 23, 2008
Visibility
THE WINDSHIELD CRACKED WHEN HAND WASHING THE CAR! MILD CALIFORNIA WEATHER, NORMAL HOSE TEMPERATURE. WINDSHIELD FRACTURED OUTWARD FROM UNDER EDGE AT THE TOP CENTER. THERE WERE NO CHIPS OR CRACKS PRIOR. DEALER SAYS THE EXTENDED WARRANTY DOES NOT COVER GLASS. WE THOUGHT GETTING THE EXTENDED WARRANTY DID JUST THAT, EXTENDED THE NORM…
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THE WINDSHIELD CRACKED WHEN HAND WASHING THE CAR! MILD CALIFORNIA WEATHER, NORMAL HOSE TEMPERATURE. WINDSHIELD FRACTURED OUTWARD FROM UNDER EDGE AT THE TOP CENTER. THERE WERE NO CHIPS OR CRACKS PRIOR. DEALER SAYS THE EXTENDED WARRANTY DOES NOT COVER GLASS. WE THOUGHT GETTING THE EXTENDED WARRANTY DID JUST THAT, EXTENDED THE NORMAL WARRANTY. NOW WE HAVE AN UNSAFE VEHICLE THAT IS TOO EXPENSIVE TO FIX! *TR
NHTSA ODI #10239456
Mileage unknown · May 10, 2007
Latches/locks/linkagesPower TrainService Brakes, Hydraulic
2003 VUE CUSTOMER STATES THAT THE TRANSMISSION HAD A RECALL AND AFTER HAVING IT FIX IT BEGAN TO HAVE PROBLEMS A COUPLE OF MONTHS LATER THEN THE WHOLE TRANSMISSION HAD TO BE REPLACED**CC THE DRIVERS DOOR WOULD NOT OPEN FROM THE INSIDE, THE BRAKES SQUEALED WHENEVER THE CONSUMER BACKED-UP AND THE REAR WIPER WAS REPLACED. *JB
NHTSA ODI #10191102
Mileage unknown · Aug 9, 2006
Electrical SystemEngine And Engine CoolingEquipment
2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMI…
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2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMISSION. THE COOLANT SWITCH WAS DEFECTIVE. THE REAR WIPERS WOULD STICK. THE GAS GAUGE WOULD ONLY READ 3/4 FULL. THE AIR CONDITION STOPPED WORKING AND THE HOT AND COLD KNOB DID NOT GO ALL THE TO COOL. THE STARTER WAS REPLACED WHICH WAS THE REASON THE VEHICLE WASN'T STARTING. THE TRANSFER CASE SEAL WAS REPLACED. *JB
NHTSA ODI #10165813
4,700 miles · Jun 14, 2006
Power TrainService Brakes, HydraulicVisibility
WITH LESS THAN 50,000 MILES ON THIS VEHICLE, I HAVE REPLACED THE ROTORS AND THE REAR WIPER MOTOR. THE LATEST FAILURE LEFT ME STRANDED AND NEEDED TO BE TOWED TO THE DEALER. THE SLAVE CYLINDER FOR THE HYDRAULIC CLUTCH FLUID WENT WITH A TOTAL COST OF 1100.00 OUT OF FACTORY AND EXTENDED WARRANTY OF COURSE. COMPANY CLAIMS THIS IS A W…
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WITH LESS THAN 50,000 MILES ON THIS VEHICLE, I HAVE REPLACED THE ROTORS AND THE REAR WIPER MOTOR. THE LATEST FAILURE LEFT ME STRANDED AND NEEDED TO BE TOWED TO THE DEALER. THE SLAVE CYLINDER FOR THE HYDRAULIC CLUTCH FLUID WENT WITH A TOTAL COST OF 1100.00 OUT OF FACTORY AND EXTENDED WARRANTY OF COURSE. COMPANY CLAIMS THIS IS A WEAR AND TEAR ISSUE. *JB
NHTSA ODI #10159803
Mileage unknown · Feb 7, 2006
Air BagsElectrical SystemEngine And Engine Cooling
2003 SATURN VUE HOOD RELEASE CABLE AND WINDSHIELD WIPER MOTOR WAS REPLACED. *TS THE REAR DIFFERENTIAL WAS REPLACED (WARRANTY). WHILE REPAIRING THE REAR DIFFERENTIAL THE TECHNICIAN NOTICED THAT THE PROMPT SHAFT CENTER BEARING WAS BROKEN (WARRANTY). THERE WAS NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE TECHNICIAN DETE…
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2003 SATURN VUE HOOD RELEASE CABLE AND WINDSHIELD WIPER MOTOR WAS REPLACED. *TS THE REAR DIFFERENTIAL WAS REPLACED (WARRANTY). WHILE REPAIRING THE REAR DIFFERENTIAL THE TECHNICIAN NOTICED THAT THE PROMPT SHAFT CENTER BEARING WAS BROKEN (WARRANTY). THERE WAS NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE TECHNICIAN DETERMINED THAT THE TRANSAXLE. THE TECHNICIAN UPDATED THE TCM AND ADDED CVT ADDITIVE (WARRANTY). THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE OXYGEN SENSOR WAS FAULTY (WARRANTY). THE AIR BAG AND HORN WERE ALSO REPLACED. *NM
NHTSA ODI #10149784
12,000 miles · Sep 29, 2005
Service Brakes, HydraulicSteeringSuspension
DT: 2003 SATURN VUE. THE FRONT SWAY BAR LINKS AND TORSION BAR HAVE BEEN REPLACED THREE TIMES AND THE PROBLEM RECURRED. THE SUSPENSION AND STEERING MADE GRINDING SOUNDS AND THE CAR HANDLED DIFFERENTLY. THEY WERE REPLACED ON MARCH 8, 2004, MARCH 3 2005, AND JULY 27, 2005. THE VEHICLE HAS 29,000 MILES ON IT. SATURN TOLD T…
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DT: 2003 SATURN VUE. THE FRONT SWAY BAR LINKS AND TORSION BAR HAVE BEEN REPLACED THREE TIMES AND THE PROBLEM RECURRED. THE SUSPENSION AND STEERING MADE GRINDING SOUNDS AND THE CAR HANDLED DIFFERENTLY. THEY WERE REPLACED ON MARCH 8, 2004, MARCH 3 2005, AND JULY 27, 2005. THE VEHICLE HAS 29,000 MILES ON IT. SATURN TOLD THE CONSUMER TO SEE THE DEALERSHIP ABOUT THE PROBLEM. *AK THE ABS ACTIVATED UNDER NORMAL BRAKING CONDITIONS. THE WIPER SWITCH WAS REPLACED DUE TO A SHORT. THE STEERING SHAFT NEEDED TO BE LUBRICATED. *JB
NHTSA ODI #10134655
16,358 miles · Jun 10, 2005
Electrical SystemEngine And Engine CoolingPower Train
CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A S…
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CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A SEPARATE TIME, SOMETHING WITH THE COMPUTER WENT WRONG. IT COMPLETELY SHUT DOWN. SUCH AS GAS GAUGE SHOWED EMPTY TANK AND SPEEDOMETER WENT TO ZERO.*AK WHEN AT A STOP IDLE SEEMS TO DROP AND WHEN ACCELERATING FROM STOP, VEHICLE HESTIATES AND LURCHES. TRANSAXLE SPEED SENSOR REPLACED. TRANSMISSION CONTROL MODULE REPROGRAMED DUE TO WHINING NOISE. HOOD WON'T OPEN. HOOD CABLE READJUSTED. DRIVER AND PASSENGER WASHER NOZZLE MISSING AND REPLACED. STEERING WHEEL MAKING NOISE. SHAFT BOOT GREASED. SERVICE ENGINE SOON (SES) LIGHT ON. OXYGEN SENSOR WAS CONTAMINATED AND REPLACED. *TT
NHTSA ODI #10120562
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.