NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
316 reportsClear category filter108,000 miles · Jan 26, 2008
Power Train
2003 SATURN VUE "VTI TRANS". PROBLEMS WITH THE TRANSMISSION, SOUNDS, SLIPPING, DISENGAGING. WENT INTO SATURN DEALER SEVERAL TIMES,EACH TIME I WAS TOLD THAT THE SOUNDS WERE NORMAL, COMMON TO ALL VTI'S, AND THE SLIPPING WAS TRACTION CONTROL. THEY DID NOT NOTE ANY OF MY COMPLAINTS INTO THEIR COMPUTER. WHEN I TALKED TO THEM NO ONE M…
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2003 SATURN VUE "VTI TRANS". PROBLEMS WITH THE TRANSMISSION, SOUNDS, SLIPPING, DISENGAGING. WENT INTO SATURN DEALER SEVERAL TIMES,EACH TIME I WAS TOLD THAT THE SOUNDS WERE NORMAL, COMMON TO ALL VTI'S, AND THE SLIPPING WAS TRACTION CONTROL. THEY DID NOT NOTE ANY OF MY COMPLAINTS INTO THEIR COMPUTER. WHEN I TALKED TO THEM NO ONE MENTIONED OR NOTIFIED ME OF ANY KNOWN PROBLEMS,NOR DID THEY NOTIFY ME THAT THE TRANS. WARRANTY FOR THE VUE HAD BEEN INCREASED TO 5YR/75,000MI. I WOULD HAVE BROUGHT THE CAR IN FOR SERVICE!RECENTLY I FOUND OUT ABOUT SEVERAL SERVICE BULLETINS IN 2004, I WAS NOT NOTIFIED OF ANY. SINCE I COULD NOT AFFORD THE COSTS FOR REPAIR, I "LIMPED" ALONG WITH MY VUE,FOR AS LONG AS I COULD,SOMETIMES IN RATHER DANGEROUS SITUATIONS, UNTIL THE TRANS. FAILED. AFTER GETTING THE WORK DONE HE TOLD ME THAT HE WAS SURE IT WOULD HAPPEN AGAIN SOON. THE PROBLEM STARTED UP AGAIN THAT VERY NIGHT!CHECK WEB SITES LIKE-HTTP://WWW.CARSURVEY.ORG AND HTTP://WWW.SATURNFANS.COM AND READ DESCRIPTIONS ABT. SATURN VUE "VTI" TRANS. DESCRIBING THE EXACT PROBLEMS I HAD. THIS IS NOT JUST MY PROBLEM, THIS IS AN EPIDEMIC AND SATURN HAS KNOWN ABOUT IT FOR A LONG TIME AND THEY ARE NOT DOING ANYTHING. FRESNO SATURN DEALER NEVER "REGISTERED" US OR OUR PURCHASE WITH SATURN CORPORATE. SOME OF THEM HAVE NEARLY GOTTEN KILLED, INCLUDING ME AS POWER WAS LOST AS I WAS EXITING PARKING LOTS INTO TRAFFIC. THE MECHANICS, NOW THAT MY CAR IS OUTSIDE OF WARRANTY, TOLD ME ABOUT KNOWN PROBLEMS WITH VTI TRANS. THEY TOLD ME BEFORE THEY EVEN LOOKED AT THE CAR,THAT I NEEDED A NEW TRANS. IT IS DEFECTIVE FROM MANUFACTURER. WHEN I WENT IN,I SAW 4-5 SATURN VUES(VTI'S) ALL IN LINED UP IN A ROW FOR SERVICE. I WAS TOLD ALL OF THOSE WERE IN FOR TRANS. PROBLEMS(SOME PEOPLE HAVE PUT UP TO 4 TRANS. IN THEIR 2002-2004 VTI VUES. APPARENTLY IT IS BEING REPLACED WITH THE SAME TYPE TRANS. I'VE READ THAT SEVERAL PEOPLE HAVE NEARLY BEEN KILLED,WHY HAS THERE BEEN NO SAFETY RECALLS!!! DOES SOMEBODY HAVE TO DIE BEFORE SOMEONE DOES SOMETHING ABOUT THIS! *TR
NHTSA ODI #10216056
85,000 miles · Jan 15, 2008
Power Train
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED INTO SECOND GEAR FROM HIGH. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 85,000. UPDATED 02-06-08. *KB THE CONSUMER STATED THE DEALER IS NOT AT FAULT BUT T…
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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED INTO SECOND GEAR FROM HIGH. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 85,000. UPDATED 02-06-08. *KB THE CONSUMER STATED THE DEALER IS NOT AT FAULT BUT THE SATURN CORPORATION FOR NOT BEING INCLUDED IN THE RECALL DUE TO THE NEW TYPE OF TRANSMISSION. UPDATED 02/06/08 *TR
NHTSA ODI #10214924
59,000 miles · Jan 14, 2008
Power Train
MY SON HAD MY 2003 VUE AT THE DEALER FOR SERVICE ENGINE SOON LIGHT. DEALER ADVISED IT WAS A THERMOSTAT AND THEY NEEDED TO ORDER THE PART. MY SON WAS TOLD IT WAS OKAY TO DRIVE. THE NEXT DAY HE WENT TO GO TO A FRIENDS HOUSE AND IT MADE A GRINDING, WHINE NOISE. IT THEN WOULDN'T GO UP A HILL. FINALLY GOT IT HOME ( LESS THAN A QUARTE…
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MY SON HAD MY 2003 VUE AT THE DEALER FOR SERVICE ENGINE SOON LIGHT. DEALER ADVISED IT WAS A THERMOSTAT AND THEY NEEDED TO ORDER THE PART. MY SON WAS TOLD IT WAS OKAY TO DRIVE. THE NEXT DAY HE WENT TO GO TO A FRIENDS HOUSE AND IT MADE A GRINDING, WHINE NOISE. IT THEN WOULDN'T GO UP A HILL. FINALLY GOT IT HOME ( LESS THAN A QUARTER MILE) AND IT WOULDN'T GO INTO REVERSE. TOOK IT TO A PRIVATE TRANSMISSION SHOP AND THEY SAID THE TRANSMISSION HAD "BLOWN APART". THE CAR ONLY HAD 59,000 MILES ON IT. HAD A USED TRANSMISSION INSTALLED FOR 2,500.00. A NEW ONE WOULD COST 5500 AND REBUILT 3500. PIECE OF JUNK... WHY DOESN'T SOME ONE MAKE THE DEALER RECALL THIS JUNKER? *TR
NHTSA ODI #10214748
22,000 miles · Jan 11, 2008
Power Train
YORK PA> SATURN HAS PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. WHICH THEY KNOW WILL NOT FIX THE PROBLEM. AFTER REGULAR PREVENTIVE MAINTENANCE, 2003 SATURN VUE HAS CONTINUOUSLY EXPERIENCED TRANSMISSION PROBLEMS FROM 10,000 POINT ON. VEHICLE WHILE JUST TRAVELING DOWN A ROAD AT 30-40 MPH), DOES NOT SHIFT PROPERLY INT…
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YORK PA> SATURN HAS PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. WHICH THEY KNOW WILL NOT FIX THE PROBLEM. AFTER REGULAR PREVENTIVE MAINTENANCE, 2003 SATURN VUE HAS CONTINUOUSLY EXPERIENCED TRANSMISSION PROBLEMS FROM 10,000 POINT ON. VEHICLE WHILE JUST TRAVELING DOWN A ROAD AT 30-40 MPH), DOES NOT SHIFT PROPERLY INTO HIGHER GEAR , MAKES LOUD GRINDING NOISES WHILE TURNING AND ACCELERATING AND OTHERWISE FAILS TO OPERATE PROPERLY TRANSMISSION WAS LOOKED AT BY DEALER SEVERAL TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. PROBLEMS CONTINUE AFTER SERVICING. HAVE READ EXTENSIVE REPORTS AND COMPLAINTS INVOLVING SATURN VUE VT1 TRANSMISSION. SATURN NEEDS TO HAVE A RECALL - IT'S CONSUMERS CAN'T AFFORD ALL OF THESE REPAIRS FOR WHAT IS CLEARLY A FAULTY TRANSMISSION THAT HAS BEEN DISCONTINUED! NEXT STEP IS CLASS ACTION SUIT BY OWNERS!!!!!!!!!! THINK ABOUT ALL OF THESE UNHAPPY PEOPLE WHEN SALES GET TOUGH SATURN??? ALL I ASK IS FOR GM/SATURN TO REPLACE MY FAULTY DRIVE TRAIN (ENGINE AND TRANSMISSION) FREE OF ALL LABOR AND PARTS WITH THE NEW TYPE DRIVE TRAIN THAT IS IN THE NEW 2007-08 VUE !!! *TR
NHTSA ODI #10214498
70,000 miles · Jan 8, 2008
Power Train
ON MY 2003 SATURN, THE CAR UNEXPECTEDLY WILL NOT GO INTO DRIVE AND I AM UNABLE TO GO ANYWHERE. AT OTHER TIMES, WHILE DRIVING, I LOSE ALL ABILITY TO ACCELERATE OR DRIVE ABOVE 20 MPH. EXTREMELY UNPREDICTABLE AND UNSAFE. ALTHOUGH I'VE BROUGHT THE CAR IN FOR SERVICE, SATURN CLAIMS THEY CANNOT RECREATE OR FIX THE PROBLEM. THIS I…
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ON MY 2003 SATURN, THE CAR UNEXPECTEDLY WILL NOT GO INTO DRIVE AND I AM UNABLE TO GO ANYWHERE. AT OTHER TIMES, WHILE DRIVING, I LOSE ALL ABILITY TO ACCELERATE OR DRIVE ABOVE 20 MPH. EXTREMELY UNPREDICTABLE AND UNSAFE. ALTHOUGH I'VE BROUGHT THE CAR IN FOR SERVICE, SATURN CLAIMS THEY CANNOT RECREATE OR FIX THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. *TR
NHTSA ODI #10214236
76,420 miles · Dec 23, 2007
Electrical SystemPower Train
SATURN 2003 VUE WITH VTI TRANSMISSION WAS PURCHASED NEW IN 10/02. AT 76,000 MILES WHEN ACCELERATING TO GET ON HIGHWAY, THE RPM'S WERE ROARING AND THE SPEEDOMETER WAS DROPPING. PULLED ON SHOULDER AND WAS ABLE TO DRIVE CAR AT 30 MPH A FEW MILES TO THE SATURN CREVE COEUR DEALER, WHO MET US GETTING OUT OF THE CAR, AND TOLD US HE C…
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SATURN 2003 VUE WITH VTI TRANSMISSION WAS PURCHASED NEW IN 10/02. AT 76,000 MILES WHEN ACCELERATING TO GET ON HIGHWAY, THE RPM'S WERE ROARING AND THE SPEEDOMETER WAS DROPPING. PULLED ON SHOULDER AND WAS ABLE TO DRIVE CAR AT 30 MPH A FEW MILES TO THE SATURN CREVE COEUR DEALER, WHO MET US GETTING OUT OF THE CAR, AND TOLD US HE COULD NOT EVEN LOOK AT OUR CAR TO GO SOMEWHERE ELSE! DROVE SIDES STREETS 30 MPH TO SOUTH COUNTY SATURN DEALER WHERE PURCHASED. AFTER TEST DRIVING THEY STATED THEY THOUGHT THE RANGE SWITCH WAS BAD. NO LONGER UNDER EXTENDED WARRANTY IT WOULD COST $452 TO REPLACE. AFTER READ ABOUT OTHERS COMPLAINTS ON THIS SITE, AND HAVING NEVER HEARD OF A RANGE SWITCH I AM LEARY OF SPENDING THE $452 ONLY TO HAVE THEM TELL ME THE NEXT TIME IT HAPPENS THAT THE TRANSMISSION WILL NEED TO BE REPLACED. RECENTLY HAD PROBLEMS WITH IGNITION STICKING WHEN TURNING THE KEY. THEY TOLD ME IT WAS SOME SWITCH THEN TOO AND THE NEXT DAY IT DID THE SAME THING. THEN I WAS TOLD THAT I NEEDED A WHOLE NEW IGNITION AFTER THEY HELD THE KEY AND GROUND IT DOWN! I DO NOT TRUST THEM. CAR HAS NOT HAD A PROBLEMS THE PAST FEW DAYS. I WILL NEVER BUY ANOTHER SATURN! *TR
NHTSA ODI #10212607
Mileage unknown · Dec 13, 2007
Power Train
NOVEMBER SATURDAY 10TH, 2007, MY 2003 SATURN VUE MADE A GRINDING NOISE, I HEARD A POP THEN IT STOPPED IN THE MIDDLE OF AN INTERSECTION. THE ENGINE WAS STILL RUNNING, BUT THE CAR WOULD NOT GO FORWARD OR BACKWARD. I PUT THE CAR IN NEUTRAL AND COASTED DOWN THE HILL TO PARK IT. I CALLED SATURN AND DESCRIBED THE SITUATION. THEY S…
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NOVEMBER SATURDAY 10TH, 2007, MY 2003 SATURN VUE MADE A GRINDING NOISE, I HEARD A POP THEN IT STOPPED IN THE MIDDLE OF AN INTERSECTION. THE ENGINE WAS STILL RUNNING, BUT THE CAR WOULD NOT GO FORWARD OR BACKWARD. I PUT THE CAR IN NEUTRAL AND COASTED DOWN THE HILL TO PARK IT. I CALLED SATURN AND DESCRIBED THE SITUATION. THEY SAID IT SOUNDED LIKE THE TRANSMISSION. I HAD IT TOWED TO SATURN OF RENTON. NOVEMBER 13TH THE SERVICE DEPARTMENT CALLED AND SAID THAT THE PROBLEM WAS THE TRANSMISSION BELT. I SAID OK, SO PUT A NEW BELT ON. THE SERVICE PERSON SAID, WELL THE "TRANSMISSION IS SHATTERED". I SAID "HOW ON EARTH DID THAT HAPPEN?!" HE TOLD ME THAT THE TRANSMISSION BELTS IN THE 2003 SATURN VUE'S ARE METAL, SO WHEN THEY BREAK, THEY SHATTER THE ENTIRE TRANSMISSION. I SAID, SO THERE IS A FLAW IN THE DESIGN OF THE TRANSMISSION THEN. HE SAID, "YES, I SEE A LOT OF THESE". HE TOLD ME IT WOULD COST $5,500.00 PLUS TAX TO FIX IT. I CALLED THE SATURN COMPANY CUSTOMER SERVICE LINE. I OPENED A FORMAL CASE AND WAS ASSIGNED TO AN "ADVOCATE". THAT PERSON CALLED ME ON NOVEMBER 15TH AND SAID THAT BECAUSE IT IS A FLAW IN THE DESIGN OF THE TRANSMISSION, THEY WOULD HONOR THE EXTENDED WARRANTY, WHICH ONLY TAKES $1,000.00 OFF OF THE REPAIRS. I SAID THAT WASN'T GOOD ENOUGH, SATURN NEEDED TO PAY THE FULL COST TO GET IT FIXED. MY "ADVOCATE" SAID THAT WAS ALL SATURN WOULD DO, AND I HAD 30 DAYS TO DECIDE IF I WOULD ACCEPT. SATURN WILL DO NOTHING TO CORRECT THIS FAILURE. THEY EVEN INSULTED YESTERDAY (DEC. 11TH) WHEN THEY SAID THEY WOULD GIVE ME ONLY $500.00 ON MY SATURN VUE AS THE TRADE-IN VALUE! THEY SAID BECAUSE OF THE $5,000.00 TRANSMISSION JOB THAT HAD TO BE DONE IN ORDER TO RESELL IT. I SAID "THAT TRANSMISSION JOB WAS CAUSED BY SOMETHING YOUR COMPANY DID, NOT ME...SO NOW SATURN IS SAYING, IN ESSENCE, 'WE SCREWED YOU OVER ONCE, AND NOW WE ARE GOING TO SCREW YOU OVER AGAIN'. IT ISN'T GOING TO HAPPEN SATURN...I'D RATHER TAKE IT TO A JUNK YARD THAT GIVE IT BACK TO YOU PEOPLE!!!!! *TR
NHTSA ODI #10211776
68,000 miles · Dec 8, 2007
Power Train
WITHOUT WARNING, THE VUE SUDDENLY CAME TO A DEAD CRAWL WHILE ACCELERATING AND WAS ALMOST T-BONED. VUE PRACTICALLY DIED BUT THE ENGINE REVVED REAL HIGH. ENGINE LIGHT AND REDUCED POWER LIGHT WERE ON. GOT THE VUE TO CRAWL HOME ANOTHER MILE. LATER, I STARTED THE CAR AND THERE WERE NO WARNING LIGHTS. TEST DROVE AROUND THE BLOCK WITH …
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WITHOUT WARNING, THE VUE SUDDENLY CAME TO A DEAD CRAWL WHILE ACCELERATING AND WAS ALMOST T-BONED. VUE PRACTICALLY DIED BUT THE ENGINE REVVED REAL HIGH. ENGINE LIGHT AND REDUCED POWER LIGHT WERE ON. GOT THE VUE TO CRAWL HOME ANOTHER MILE. LATER, I STARTED THE CAR AND THERE WERE NO WARNING LIGHTS. TEST DROVE AROUND THE BLOCK WITH NO PROBLEM DROVE VUE TO O'REILLY AUTO PARTS AND USED CODE SCANNER. THE CODE SCANNER (AUTOXRAY CODE SCOUT 2500) DISPLAYED THE FOLLOWING MESSAGES; ENGINE LIGHT OFF, P1882 = RATIO CONTROL PERFORMANCE, P0701 = TRANSMISSION CONTROL SYSTEM, RANGE/PERFORMANCE, P0700 = TRANSMISSION CONTROL SYSTEM MALFUNCTION. LATER, IT HAPPENED AGAIN. SUDDENLY WHILE ACCELERATING AND WITHOUT WARNING I HAD NO POWER. ENGINE WAS STILL RUNNING, ENGINE LIGHT AND REDUCED POWER LIGHT CAME ON. NO POWER AND WAS RIGHT IN THE MIDDLE OF TRAFFIC, ALMOST REAR ENDED. PICKED UP CODE SCANNER AGAIN AND TOOK TO VEHICLE. CONNECTED THE SCANNER AND READ THE SAME CODES AS ABOVE. THIS TIME TRANSMISSION WAS COMPLETELY DISABLED. TOWED VUE TO SOUTH COUNTY SATURN IN ST LOUIS. THE DEALER CALLED NEXT DAY AND SAID THERE IS NOTHING WRONG AND THERE ARE NO CODES. DEALER SAID THEY MUST HAVE CODES IN ORDER TO REPAIR PROBLEM. (THERE ARE NO SPECIFIC CODES THAT WILL DISPLAY REGARDING THE PROBLEM. WHEN TRANSMISSION FAILS CODES ARE TOO BROAD AND DO NOT INDICATE SPECIFIC PROBLEM. THERE ARE NO SENSORS INSIDE THE TRANSMISSION THAT MONITOR THE ACTUAL PROBLEMS. I INSISTED THAT THEY TEST DRIVE THE CAR. RELUCTANTLY, THEY HAD A TECHNICIAN DRIVE THE VEHICLE HOME FOR THE REST OF THE WEEK. LATER THEY SAID THEY PUT AN ADDITIVE IN THE TRANSMISSION AS PER THEIR TECHNICAL BULLETIN AND THEN THE TECHNICIAN BEGAN TAKING THE CAR HOME. THE PROBLEM IS THE ADDITIVE WILL TEMPORARILY FIX THE PROBLEM. OF COURSE THE TRANSMISSION WILL NOT FAIL DURING THE WEEK LONG TEST DRIVE. THEY CALLED TODAY AND SAID WE HAVE TO PICK UP THE CAR AND THAT THE TRANSMISSION IS FINE. NOW THE CAR IS A TICKING TIME BOMB WAITING FOR THE NEXT FAILURE. *TR
NHTSA ODI #10211216
82,400 miles · Dec 2, 2007
Electrical SystemPower Train
2003 SATURN VUE, AWD, V6,UPON PULLING OUT OF INTERSECTION, ACCELERATING, AUTOMATIC TRANSMISSION NOT UP SHIFTING ON ACCELERATING. LOSS OF POWER. ENGINE ACCELS BUT VEHICLE MOVEMENT SLOWS. TRANSMISSION DOES NOT ENGAGE. DEALERSHIP STATES THAT THE COMPUTER NEEDS TO BE "DUMMIED UP". VEHICLE IS NOT USE TO A DIFFERENT DRIVER. CAN N…
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2003 SATURN VUE, AWD, V6,UPON PULLING OUT OF INTERSECTION, ACCELERATING, AUTOMATIC TRANSMISSION NOT UP SHIFTING ON ACCELERATING. LOSS OF POWER. ENGINE ACCELS BUT VEHICLE MOVEMENT SLOWS. TRANSMISSION DOES NOT ENGAGE. DEALERSHIP STATES THAT THE COMPUTER NEEDS TO BE "DUMMIED UP". VEHICLE IS NOT USE TO A DIFFERENT DRIVER. CAN NOT PULL OUT OF INTERSECTION FAST. GOOD CAR FOR VERY VERY SLOW PERSON.. NOT "VTI" TRANSMISSION. DEALERSHIP HAS DUMMIED UP COMPUTER MANY TIMES. SEEMS TO HELP FOR A WHILE BUT AFTER A WHILE WE ARE JUST USE TO ACCELERATION SLOW TO LET THE TRANSMISSION SHIFT BEFORE APPLYING ADDITIONAL GAS PEDAL. REAR DRIVE UNIT GRINDING ON TURNING. DEALER STATES THAT THIS A KNOWN PROBLEM AND HAS A "KIT" READY WITH ALL PARTS NEEDED TO MAKE THE REPAIRS IN THE REAR END UNIT. PRICE IS OVER $1000.00... I WAS NOT REIMBURSED FOR ANY COSTS. FAILURE ON REAR UNIT OCCURRED AT 70,000 MILES. VEHICLE PURCHASED NEW AND MY WIFE DROVE, TILL 75,000 MILES. NOW I AM DRIVING THE VUE AND I WOULD LIKE TO ACCELERATE A LITTLE MORE QUICKLY OUT OF SOME INTERSECTION. SPARK PLUG FAILED AT 50,000 MILES. THEY ARE TO LAST TO 100,000 MILES. VERY EXPENSIVE REPAIR TO REPLACE THE SPARK PLUG, HAVE TO TEAR OFF THE TOP END OF INTAKE MANIFOLD TO GET TO IT. MANY EXPENSIVE REPLACEMENT GASKETS HAD TO BE REPLACED AND THE LABOR ALSO. I USED MY PERSONAL CERTIFIED MECHANIC TO SAVE SOME MONEY. BAD DESIGN. *TR
NHTSA ODI #10210631
67,346 miles · Nov 28, 2007
Power Train
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHEN CHANGING GEARS, THE TRANSMISSION SLIPS AND THE VEHICLE IS NOT FLUID WHILE DRIVING AT ANY SPEED. THE FAILURE BEGAN IN APRIL OF 2007. THIS IS THE THIRD TIME SINCE APRIL THAT THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE TRANSMISSION SLIPPAGE. THE PURCHASE DATE WAS UNKNOWN. THE C…
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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHEN CHANGING GEARS, THE TRANSMISSION SLIPS AND THE VEHICLE IS NOT FLUID WHILE DRIVING AT ANY SPEED. THE FAILURE BEGAN IN APRIL OF 2007. THIS IS THE THIRD TIME SINCE APRIL THAT THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE TRANSMISSION SLIPPAGE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,346 AND FAILURE MILEAGE WAS 67,346.
NHTSA ODI #10210169
NHTSA investigations
2PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.