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2003 Saturn Vue

Owner reports · Recalls · Investigations

More warning signs than most Vue years

Owner complaints for the 2003 Saturn Vue are substantially higher than the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

482 reports with mileage · 140 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 316 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports9 fire reports20 injury reports

Engine And Engine Cooling complaints

62 reports
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25,000 miles · Mar 10, 2008
Engine And Engine Cooling

THIS HAS BEEN OCCURRING JUST ABOUT SINCE I'VE PURCHASED MY 2003 MANUAL SATURN VUE. I DRIVE DOWN THE FREEWAY AND SUDDENLY THE CAR LOSES POWER AND THE REDUCED ENGINE POWER LIGHT AND SERVICE ENGINE SOON LIGHTS COME ON. THE CAR VERY SUDDENLY AND DANGEROUSLY LOSES POWER ON THE FREEWAY, I'VE HAD THIS OCCUR ON THE 405/5 SPLIT WHERE THE…

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THIS HAS BEEN OCCURRING JUST ABOUT SINCE I'VE PURCHASED MY 2003 MANUAL SATURN VUE. I DRIVE DOWN THE FREEWAY AND SUDDENLY THE CAR LOSES POWER AND THE REDUCED ENGINE POWER LIGHT AND SERVICE ENGINE SOON LIGHTS COME ON. THE CAR VERY SUDDENLY AND DANGEROUSLY LOSES POWER ON THE FREEWAY, I'VE HAD THIS OCCUR ON THE 405/5 SPLIT WHERE THERE WERE NO SHOULDERS TO PULL OVER TO. I HAVE TO TURN THE CAR ENGINE OFF AND THEN RESTART TO RETURN TO NORMAL HIGHWAY SPEEDS. I'VE TAKEN THIS CAR IN 8 TIMES FOR THIS SAME PROBLEM AND SATURN HAS NOT BEEN ABLE TO IDENTIFY THE ROOT CAUSE. EACH TIME THEY ATTEMPT TO FIX IT BY REPLACING THINGS, THE LAST TIME THEY TOLD ME THEY REPLACED ALL ELECTRONIC WIRING. THIS IS A DANGEROUS DEFECT AS IT ONLY OCCURS AT VERY HIGH SPEEDS! I KNOW THIS HAS AFFECTED OTHER VUE OWNERS BECAUSE I HAVE READ SEVERAL BLOGS WHERE PEOPLE HAVE COMPLAINED OF SIMILAR INCIDENTS. *TR

NHTSA ODI #10220717

110,000 miles · Mar 10, 2008
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE BEGAN TO REV WITHOUT WARNING. WHILE APPROACHING A STOP, THE VEHICLE REVVED VERY LOUDLY AND THEN LOST POWER. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT GAIN SPEED. HE TURNED THE V…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE BEGAN TO REV WITHOUT WARNING. WHILE APPROACHING A STOP, THE VEHICLE REVVED VERY LOUDLY AND THEN LOST POWER. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT GAIN SPEED. HE TURNED THE VEHICLE OFF FOR TEN MINUTES AND RESTARTED IT, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REPAIR WOULD COST $6,000. THE MANUFACTURER STATED THAT THEY WOULD ATTEMPT TO WORK OUT A RESOLUTION, BUT HAVE NOT CONTACTED HIM BACK IN REFERENCE TO THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

NHTSA ODI #10220708

112,000 miles · Jan 24, 2008
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 25 MPH, THE VEHICLE COMPLETELY SHUT DOWN. THE VEHICLE WOULD SHAKE INTERMITTENTLY AND STALLED ON THE FREEWAY SEVERAL TIMES. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE SERVICE LIGHT WOULD ILLUMINATE AFTER THE FAILURE. THE VEHICLE HAD BEEN BACK AND FORTH FROM…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 25 MPH, THE VEHICLE COMPLETELY SHUT DOWN. THE VEHICLE WOULD SHAKE INTERMITTENTLY AND STALLED ON THE FREEWAY SEVERAL TIMES. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE SERVICE LIGHT WOULD ILLUMINATE AFTER THE FAILURE. THE VEHICLE HAD BEEN BACK AND FORTH FROM THE DEALER APPROXIMATELY FIVE TIMES. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 114,357 AND FAILURE MILEAGE WAS 112,000.

NHTSA ODI #10215857

Mileage unknown · Jan 11, 2008
Engine And Engine Cooling

PURCHASED MY 2003 SATURN VUE LAST YEAR WITH 32,000 MILES ON IT. I BOUGHT THE BEST EXTENDED WARRANTY AVAILABLE JUST IN CASE. WELL, I TOOK MY VEHICLE TO INSPECTION LAST MONTH AND FAILED FOR EMISSIONS. IT WASN'T THE GAS CAP. SATURN OF FREEHOLD, NJ RAN A DIAGNOSTICS TO FIND OUT THAT IT'S THE THERMOSTAT!. YOU WOULD THINK THIS W…

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PURCHASED MY 2003 SATURN VUE LAST YEAR WITH 32,000 MILES ON IT. I BOUGHT THE BEST EXTENDED WARRANTY AVAILABLE JUST IN CASE. WELL, I TOOK MY VEHICLE TO INSPECTION LAST MONTH AND FAILED FOR EMISSIONS. IT WASN'T THE GAS CAP. SATURN OF FREEHOLD, NJ RAN A DIAGNOSTICS TO FIND OUT THAT IT'S THE THERMOSTAT!. YOU WOULD THINK THIS WOULD BE COVERED UNDER THE WARRANTY? WELL, EVERYTHING ELSE IS COVERED EXCEPT THE THERMOSTAT...SIGH. HOW IS IT POSSIBLE FOR A FOUR YEAR OLD VEHICLE WITH NORMAL MILEAGE BLOW A THERMOSTAT? I'M WONDERING IF THIS IS COMMON AMONGST THE VUE'S AND IF MAYBE THERE MIGHT BE A RECALL COMING. WOULD LOVE TO HEAR FROM SOMEONE. *TR

NHTSA ODI #10214519

42,000 miles · Nov 21, 2007
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE VEHICLE STALLED AND LOST POWER WHILE DRIVING 75 MPH. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW…

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TL*THE CONTACT OWNS A 2003 SATURN VUE. THE VEHICLE STALLED AND LOST POWER WHILE DRIVING 75 MPH. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT LATER BEGAN MAKING A CLICKING SOUND. THE CONTACT WAS INFORMED THAT THE CONVERTER WAS RUBBING AGAINST ANOTHER COMPONENT. AFTER REPAIRING THE VEHICLE FOR THE THIRD TIME, SHE SMELLED EXHAUST FUMES INSIDE THE PASSENGER COMPARTMENT. THE VIN, ENGINE SIZE, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 42,500 AND FAILURE MILEAGE WAS 42,000.

NHTSA ODI #10209666

69,500 miles · Mar 1, 2007
Engine And Engine Cooling

CALLED DEALER WHEN THE CAR HAD 60,000 MILES TO INQUIRE ABOUT REPLACING TIMING BELT AND WAS TOLD THAT IT DID NOT HAVE TO BE REPLACED UNTIL 80,000 MILES. CAR NOW HAS 69,000 MILES AND IS BEING REPAIRED DUE TO A FAILURE IN THE TIMING BELT AND AM KNOW BEING TOLD THERE MAY BE MORE DAMAGE IN THE VALVES DUE TO THE FAILURE. *JB

NHTSA ODI #10183895

1 miles · Sep 13, 2006
Engine And Engine CoolingPower TrainService Brakes, Hydraulic

CV JOINTS WERE REPLACED AT 22000 NOW AGAINAT 37000 I NEED TO REPLACE THEM. FRONT ROTORS WERE REPLACED AT 22000 AND AGAIN AT 33000 TIMING BELT AT 20000 NEEDED REPLACEMENT I REPLACED THE MAIN COMPUTER CONTROLLER IN AUG 2006. THIS CAR IS A PIECE OF CRAP AND I WILL NEVER BUY A SATURN AGAIN I BOUGHT THIS BRAND NEW OFF THE LOT IN …

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CV JOINTS WERE REPLACED AT 22000 NOW AGAINAT 37000 I NEED TO REPLACE THEM. FRONT ROTORS WERE REPLACED AT 22000 AND AGAIN AT 33000 TIMING BELT AT 20000 NEEDED REPLACEMENT I REPLACED THE MAIN COMPUTER CONTROLLER IN AUG 2006. THIS CAR IS A PIECE OF CRAP AND I WILL NEVER BUY A SATURN AGAIN I BOUGHT THIS BRAND NEW OFF THE LOT IN JAN 2003 AND HAVE HAD MAJOR THINGS GO WRONG. I ALSO NEED TO NOW REPLACE THE TIRES ( DULLERS) AT 37000 BECAUSE I AM HYDROPLANNG ALL OVER THE PLACE.I HAD A LOUD SOUND FROM MY PASSENGER WINDOW THAT TOOK 2 YEARS TO DIAGNOSIS AND REPAIR AND THE REAR END WAS RECALLED AND THE COOLING FAN REPLACED AT 24000. *NM

NHTSA ODI #10168187

20,421 miles · Sep 13, 2006
Engine And Engine Cooling

TIMING BELT NEEDED REPLACEMENT ON 1/28/05. *NM

NHTSA ODI #10168184

20,000 miles · Aug 24, 2006
Engine And Engine Cooling

I WENT OUT TO START MY CAR. IT MADE A SOUND LIKE IT WAS A DIESEL TRUCK ENGINE. I HAD IT TOWED TO SATURN IN NORWOOD MA ON RT 1. IT WAS MY TIMING CHAIN. IT WAS COVERED UNDER WARRANTY. I AM JUST REPORTING THIS NOW BECAUSE I SAW YOU WERE INVESTIGATING THE BELTS ON OTHER SATURN'S. I READ THAT IT HADN'T EFFECTED THE VUE BUT I WANTED Y…

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I WENT OUT TO START MY CAR. IT MADE A SOUND LIKE IT WAS A DIESEL TRUCK ENGINE. I HAD IT TOWED TO SATURN IN NORWOOD MA ON RT 1. IT WAS MY TIMING CHAIN. IT WAS COVERED UNDER WARRANTY. I AM JUST REPORTING THIS NOW BECAUSE I SAW YOU WERE INVESTIGATING THE BELTS ON OTHER SATURN'S. I READ THAT IT HADN'T EFFECTED THE VUE BUT I WANTED YOU TO KNOW IT DOES. I AM LOOKING UP PROBLEMS WITH THIS CAR BECAUSE I HAVE HAD SO MANY. THE INCIDENT DATE IS ESTIMATED. I PICK MY VUE UP(AGAIN) TODAY FROM THE DEALER I WILL GET A PRINT OUT OF THE EXACT DATE THIS OCCURRED. *JB

NHTSA ODI #10166400

Mileage unknown · Aug 9, 2006
Electrical SystemEngine And Engine CoolingEquipment

2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMI…

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2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMISSION. THE COOLANT SWITCH WAS DEFECTIVE. THE REAR WIPERS WOULD STICK. THE GAS GAUGE WOULD ONLY READ 3/4 FULL. THE AIR CONDITION STOPPED WORKING AND THE HOT AND COLD KNOB DID NOT GO ALL THE TO COOL. THE STARTER WAS REPLACED WHICH WAS THE REASON THE VEHICLE WASN'T STARTING. THE TRANSFER CASE SEAL WAS REPLACED. *JB

NHTSA ODI #10165813

Official recalls

1

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.