1999 Saab 952

A PLASTIC PIECE IN THE CLIMATE CONTROL SYSTEM BROKE. WHEN THIS OCCURRED CONSUMER COULD NOT CONTROL THE TEMPERATURE COMING THROUGH THE AIR VENT, PRIMARILY ON THE DRIVER'S SIDE. THIS MADE IT DIFFICULT TO DEFROST THE WINDOWS, RESULTING IN POOR VISIBILITY. IN ADDITION, THE FAN MOTOR FAILED TO FUNCTION INTERMITTENTLY. WHEN THIS HAPPENED THE WINDOWS FOGGED UP IMMEDIATELY. MANUFACTURER WAS AWARE OF THIS ISSUE, AND RE DESIGNED THE SYSTEM, BUT THE REPLACEMENT OF THIS PART WILL BE VERY COSTLY. A TSB ON THIS PROBLEM WAS ISSUED. *AK

I HAVE HAD TO HAVE MULTIPLE GASKETS REPLACED (AND ASSOCIATED ENGINE PARTS) BECAUSE THEY ARE PREMATURELY WEARING OUT. THE VEHICLE SMOKES EXTENSIVELY AND CAUSES THE SMOKE TO ENTER THE CAR WHEN DRIVING. IT HAS BEEN AT THE DEALER FOR OVER THREE WEEKS TOTAL IN THE LAST 5 WEEKS TO REPLACE THE GASKETS, OIL PANS, TURBO CHARGERS, ETC., WITH NO END IN SIGHT. THE SERVICE MANAGER HAS EXPLAINED TO ME THAT THERE IS AN OIL PRESSURE ISSUE WITH THE VEHICLE AND THAT SAAB HAS ISSUED A REPAIR RECOMMENDATION FOR ALL OF SAAB LIKE VEHICLES BECAUSE THE PCV IS DEFECTIVE AND IS CAUSING THE OIL PRESSURE TO BE TOO GREAT. THIS CAUSES THE GASKETS TO WEAR OUT PREMATURELY AND CAUSES OTHER IMPORTANT PARTS OF THE ENGINE TO BE REPLACED. IN ADDITION, THE DEALER TOOK THE ENTIRE FRONT END APART AND DIDN'T PUT IT TOGETHER CORRECTLY CAUSING THE PC BOOT TO NEED TO BE REPLACED BECAUSE THE STEERING WENT OUT AS I WAS DRIVING DOWN THE ROAD (TWO CHILDREN IN VEHICLE - NO DAMAGE OR INJURIES). I HAVE INFORMED SAAB USA OF THE PROBLEM AND THEY ARE SUPPOSED TO BE CONTACTING THE DEALER AND LOOKING INTO IT BECAUSE ALL OF THIS STARTED AS SOON AS THE CAR WAS NO LONGER UNDER WARRANTY. THERE IS OBVIOUSLY AN ISSUE WITH THIS VEHICLE AND SAAB IS AWARE OF IT BECAUSE THEY HAVE ISSUED A REPAIR STATEMENT TO THE DEALERS. THAT TELLS ME THAT THEY KNEW THERE WAS A PROBLEM WITH THE VEHICLE AND THAT ALL REPAIRS ASSOCIATED WITH THE PROBLEM SHOULD BE PAID FOR BY SAAB. I'VE SPENT OVER $3,000 IN REPAIR BILLS AND RENTAL CAR BILLS WITH NO END IN SIGHT.*AK

AS WE TRAVELLED ALONG A BUSY ROAD, THE TRANSMISION FAILED WITHOUT WARNING ADN WE WERE UNABLE TO ENGAGE ANY GEAR, WHICH PUT US SOME REAL DANGER AS WE ATTEMPTED TO MOVE THE CAR TO THE SIDE OF THE ROAD. WE WE TOLD BY THE DEALER THAT SAAB HAS KNOWN OF A FAILURE IN THE CNETRAL COMPUTER IN THE 9-5 MODEL AND HAS BEEN REPLACING COMPUTERS IN CARS EVEN IF THEY COME IN FOR ROUTINE MAINTENANCE. WE WERE NEVER INFORMED OF ANY PROBLEM WITH THIS CAR AND DROVE IT WITHOUT REALIZING THE DANGER IT PRESENTED. THE CAR WAS TOWED TO THE DEALER AND THE COMPUTER REPLACED, BUT AS OF TODAY NEW ELECTRICAL PROBLEMS HAVE APPEARED AND WE FEAR THE PROBLEM IS NOT SOLVED.*AK