2022 RAM 2500

What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF CONTROL. Has the problem been reproduced or confirmed by a dealer or independent service center? NEVER DOES IT FOR THE DEALER OR INDEPENDENT SERVICE CENTER AND THEY TOW MY TRAILER AROUND SEVERAL TIMES. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? DEALER & SERVICE CENTER Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO NO HOW DO I GET HELP IT IS A 2022 RAM 2500 BROUGHT NEW BY ME AND STARTED HAVING TROUBLE OFF AND ON SINCE THE FIRST 1,000 MILES AND NOW HAVE 26,000 MILES. I READ ABOUT THE RECALLS ON THE 2024 2025 RAM 2500 3500 MODELS WITH AN ENGINEERING PROBLEM ON TWO DIFFERENT VENDORS MAKING CONTROLERS FOR FCA.

I have a clunk to when coming to a stop, the transmission is down shifting, and just before it comes to a complete stop, the truck has a clunk that is felt through the vehicle and heard. at times while stopped the vehicle will lurch forward as though you have been hit from behind. The truck has been back to the dealership several times for this problem, two different dealerships because the first one gave up and was suggested to take it to another dealership per Ram. The truck has been shut down completely two time to put in relearn mode, three transmission replacements, four valve body replacements, and they wanted to put a fourth transmission in the truck, but the mechanic said he doubts thats the problem to Ram, and so now they want to say that its operating as design, Ram asked me to take it to a third dealership, so I did, the mechanic and I went for a drive in the truck, the mechanic said there is definitely a problem, but he would not take on this job because he would not want to deal with Ram and there politics. So that leaves me driving a 2022 Ram 2500 truck I purchased [XXX] that did not have this problem until after purchase six months later. Ram customer care has offered money for my inconvenience, I said I just want my truck fixed, they said they are not going to do anymore. I have a vehicle that has been in the shop for a total of eleven months since i have purchase it, has not been fixed, and every time I come to a stop I cringe because I know it is going to clunk and I didn't even take my new travel trailer out the last year because of fear of it breaking down. I paid good money for this truck, and it seems Ram does not care, they got my money and so they got what they wanted. If Ram cannot fix this, then let's talk about getting me in another truck. I am really frustrated, and do not know where to turn. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2022 Ram 2500 6.4L HEMI has a long crank/hard-start issue every morning. It takes 5–6 attempts to start when the vehicle sits overnight. After starting once, it runs normally the rest of the day. I also had issues where the truck struggled to start after refueling. I replaced the gas cap and EVAP purge valve, which improved the refueling issue, but the long-crank cold start continues. I suspect a fuel pump internal check-valve failure causing fuel pressure to bleed down overnight. This is common on these trucks and is a safety concern because the vehicle may fail to start in emergency situations or stall unexpectedly. No check-engine light is present. The issue is repeatable daily.” Faulty fuel pumps in these specific RAM models can suddenly fail while driving. This failure can lead to a complete loss of engine power without warning, increasing the risk of a crash.

I am reporting a recurring safety defect involving hydraulic lifter failure in Ram trucks equipped with the Cummins diesel engine (model years 2019–2024). This issue is widely acknowledged by Stellantis and multiple dealers. It typically begins with a knocking sound and has been documented in many cases to progress to complete engine failure. My vehicle has fewer than 20,000 miles. The lifters were already replaced once, which required the cab to be removed. Within less than 400 miles of that repair, the knocking sound has returned. I brought the truck to a second dealer, who confirmed the problem and informed me that Stellantis has an active STAR case acknowledging the defect. They stated there is currently no known permanent fix. This defect presents a serious safety concern. Sudden engine failure while driving, especially under load or at highway speeds, could lead to loss of power, loss of steering/braking assist, and potential accidents. In my situation, I frequently travel with family members who have medical conditions, and being stranded in hazardous or remote conditions poses significant risk. At this point, my vehicle is not reliable or safe to operate. I am requesting NHTSA investigate the hydraulic lifter defect in 2019–2024 Ram Cummins trucks due to the safety implications and the lack of an available permanent repair.

While slowing for traffic, I was struck in the rear by a large pickup. On impact, the driver seat broke, causing the whole seat to tilt back to more than 45 degrees backwards tilt. This caused me to impact the seat at a greater impact than I would have had if the seat remained in place. The seat being in that position after the impact, made it so I could not reach the pedals (brakes) to stop the vehicle from rolling forward until I used the steering wheel to pull myself forward. Upon inspection after the collision, it was observed that part of the adjustment assembly detached from a bolt causing the seat to come loose from its proper position.

My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same said coil. Why this is not a recall and the owner’s responsibility is unknown. There is also no indicator telling you if the airbag may or may not deploy when need from this issue.

Clock spring in steering column Clock spring controls: Buttons on steering wheel Heated steering wheel Turn signals/lights Air bag in steering wheel My issue was just starting at making the heated steering wheel not work. And could potentially effect the other functionalities (ram had a previous recall on later models) This was reproduced at the service center Not sure if it was inspected by anyone besides dealership and myself No warning lamps. And problem started 2 days before this submission

After the y43 recall that Dodge did on 2022 Cummins Ram vehicles I have had four issues. The first one being the recall itself having sensors stuck while replacing, the second being the particulate filter sensor, third being DPF pressure sensor, and fourth being the maf sensor. During my most recent visit of getting the math sensor replaced I was not given any reason to why this was being replaced when they said everything seem to be within parameters. The dealership had stayed in one talking to the TA or tech advisor that they wanted to try this to see if it fixed the issue. I am now back again at the dealership just days later after the dealership having my truck for 2 weeks for the same issue. This all stems from the y43 recall and I've only had issues since. I've asked for specific answers to specific questions in Dodge seems to pass technical engineering questions back to the dealership without providing educated answers instead of educated guesses. During the y43 recall it stated that there is potential fire hazards in other issues that could happen. I'm not okay with ram allowing for guessing games when it comes to my safety. I would like answers in educated fixes put into place while ensuring that the y43 recall they guaranteed the government is resolved without any further issues during this fix.