2002 PONTIAC MONTANA. CONSUMER STATES PROBLEM WITH VEHICLE WINDSHIELD *TGW LAST NOVEMBER, THE WINDSHIELD CRACKED DIAGONALLY TOWARD THE LEFT LOWER CORNER. UPON INSPECTION, IT WAS APPARENT THE WINDSHIELD HAD RELEASED FROM THE UPPER RIGHT CORNER. THE VEHICLE WAS INSPECTED BY A GLASS REPAIR SHOP AND THEY INFORMED THE CONSUMER THAT …
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2002 PONTIAC MONTANA. CONSUMER STATES PROBLEM WITH VEHICLE WINDSHIELD *TGW LAST NOVEMBER, THE WINDSHIELD CRACKED DIAGONALLY TOWARD THE LEFT LOWER CORNER. UPON INSPECTION, IT WAS APPARENT THE WINDSHIELD HAD RELEASED FROM THE UPPER RIGHT CORNER. THE VEHICLE WAS INSPECTED BY A GLASS REPAIR SHOP AND THEY INFORMED THE CONSUMER THAT THE ROOF/GLASS OPENING WAS RUSTED AND HAD TO BE REPAIRED/REPLACED BEFORE THEY WOULD REPLACE THE GLASS. THE DEALER INFORMED THE CONSUMER THERE WAS A SERVICE BULLETIN SPECIFYING THAT THE ROOF WAS TO BE REPLACED TO FIX THE CONDITION. *JB
NHTSA ODI #10462658
188,000 miles · Feb 7, 2012
Structure
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT WHILE HAVING THE WINDSHIELD REPAIRED BY AN INDEPENDENT GLASS COMPANY, THE TECHNICIAN STATED THAT THE FRAME NEAR THE TOP OF THE WINDSHIELD WAS RUSTED. DUE TO THE RUST, THE TECHNICIAN WAS UNABLE TO PROPERLY INSTALL THE NEW WINDSHIELD BECAUSE IT WOULD INCREASE THE…
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TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT WHILE HAVING THE WINDSHIELD REPAIRED BY AN INDEPENDENT GLASS COMPANY, THE TECHNICIAN STATED THAT THE FRAME NEAR THE TOP OF THE WINDSHIELD WAS RUSTED. DUE TO THE RUST, THE TECHNICIAN WAS UNABLE TO PROPERLY INSTALL THE NEW WINDSHIELD BECAUSE IT WOULD INCREASE THE CHANCES OF THE WINDSHIELD SHATTERING OR SEPARATING. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 188,000.
NHTSA ODI #10447043
47,000 miles · Jun 28, 2006
Structure
DT*: THE CONTACT STATED THE MOLDINGS ABOVE THE PASSENGER REAR SIDE TIRE FELL OFF. A NEW MOLDING (PART NUMBER 12453313) WAS ORDERED AND ARRIVED WITH ONLY TWO SCREWS AND TWO CLIPS WHICH WAS ALL THE VEHICLE CALLED FOR, HOWEVER THERE WAS NINE SLOTS. THE CONTACT EXPRESSED THAT THIS MAY BE THE REASON WHY THE MOLDING FELL OFF THE FIR…
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DT*: THE CONTACT STATED THE MOLDINGS ABOVE THE PASSENGER REAR SIDE TIRE FELL OFF. A NEW MOLDING (PART NUMBER 12453313) WAS ORDERED AND ARRIVED WITH ONLY TWO SCREWS AND TWO CLIPS WHICH WAS ALL THE VEHICLE CALLED FOR, HOWEVER THERE WAS NINE SLOTS. THE CONTACT EXPRESSED THAT THIS MAY BE THE REASON WHY THE MOLDING FELL OFF THE FIRST TIME. THERE SHOULD BE MORE SCREWS AND CLIPS TO HOLD THE MOLDING INTO PLACE.
NHTSA ODI #10161019
70,000 miles · Jun 5, 2006
Structure
DT*: THE CONTACT STATED WHILE ATTEMPTING TO OPEN THE DRIVER SIDE SLIDING DOOR, IT FELL OFF THE TOP AND BOTTOM TRACK. THE DEALERSHIP HAS BEEN ALERTED AND IS MAKING THE NECESSARY REPAIRS. THE MANUFACTURER HAS NOT BEEN ALERTED.
NHTSA ODI #10159044
35,000 miles · Apr 28, 2004
EquipmentStructureInjury
THE VAN WAS NOT EQUIPPED WITH A WARNING SENSOR TO INDICATE WHEN THE SLIDING DOOR WAS CLOSING. THIS RESULTED IN TODDLER'S FOOT BEING TRAPPED IN THE SLIDING DOOR WHEN IT WAS CLOSED. THE TODDLER ONLY SUSTAINED A SCRATCH BECAUSE HE WAS WEARING WINTER BOOTS AT THE TIME OF THE INCIDENT.*AK
NHTSA ODI #10071764
500 miles · Jan 23, 2004
Structure
WATER LEAKS ALONG ROOF SEAMS AND UNDER CARRIAGE- SUBSTANTIAL AMOUNT OF WATER FROM ROOF TO CAUSE FAILURE OF INSULATION SYSTEM, HORN MODULE AND WINDOW SWITCH. RUST STAINS ON OVERHEAD LINER AND MOLD AND MILDEW IN CARPET. PRIVATE REPAIRER STATED THAT SEAMS ARE NOT MACHINE FACTORY SEALED. SEAMS HAVE BEEN FILLED WITH EPOXY, PUTTY AND…
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WATER LEAKS ALONG ROOF SEAMS AND UNDER CARRIAGE- SUBSTANTIAL AMOUNT OF WATER FROM ROOF TO CAUSE FAILURE OF INSULATION SYSTEM, HORN MODULE AND WINDOW SWITCH. RUST STAINS ON OVERHEAD LINER AND MOLD AND MILDEW IN CARPET. PRIVATE REPAIRER STATED THAT SEAMS ARE NOT MACHINE FACTORY SEALED. SEAMS HAVE BEEN FILLED WITH EPOXY, PUTTY AND TAPE. HAS BEEN TRIED TO BE REPAIR 5 TIMES SO FAR. *LA
NHTSA ODI #10054771
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingEquipmentFuel System, Gasoline
PROBLEM WITH THE HEAD GASKET DURING NORMAL DRIVING CONDITION STARTING BY OVER HEATING LOOK LIKE A THERMOSTAT PROBLEM BUT IS NOT. HEAD GASKET FAIL AND GAS FROM THE CYLINDERS ESCAPE TO THE BLOCK OF THE ENGINE CAUSING TO OVER HEAT AND DAMAGE TO THE ENGINE.
NHTSA ODI #10069671
13,180 miles · Sep 2, 2003
Structure
CONSUMER NOTICED WATER LEAKING THROUGH OVERHEAD CONSOLE FROM THE ROOF RAIL SEAMS. THE DEALER APPLIED SEAM SEALER TO THE CORNERS AND ALONG THE SEAM. *AK *NLM
NHTSA ODI #10032009
Mileage unknown · Dec 10, 2002
Structure
CONSUMER STATES THAT WITH NO WARNING THE REAR SLIDING DOOR WILL STICK AND IT WILL BE HARD TO OPEN FOR THE CONSUMER TO ENTER OR EXIT THE VEHICLE. DEALER NOTIFIED. TS
NHTSA ODI #8024068
Mileage unknown · Nov 20, 2002
Structure
DRIVER SIDE POWER SLIDING DOOR ALARM GOES OFF WHILE BEING CLOSED. THE DOOR WILL NOT ALWAYS OPEN. THE DOOR DOES NOT SHUT AND THE VEHICLE ALLOWS YOU TO DRIVE WITH IT IN THE OPEN POSITION. ALL 4 TIRES HAD BUBBLES ALL 4 TIRES WERE REPLACED. DT
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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