NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
239 reportsMileage unknown · Jun 25, 2020
Electrical System
YOU CAN TURN THE KEY ON AND HAVE COMPLETE POWER INSIDE THE CAR THE DASH EVERYTHING BUT NO POWER TO THE MOTOR. THEN YOU CAN SOMETIMES TURN THE KEY AND THE CAR WILL HAVE THREE TO FIVE SECOND DELAY CRANKING. OR YOU CAN TURN THE KEY OFF AND THERE'S A 3 5 SECOND DELAY IN THE CAR DYING. YOU CAN BE GOING DOWN THE ROAD AND THE CAR WILL …
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YOU CAN TURN THE KEY ON AND HAVE COMPLETE POWER INSIDE THE CAR THE DASH EVERYTHING BUT NO POWER TO THE MOTOR. THEN YOU CAN SOMETIMES TURN THE KEY AND THE CAR WILL HAVE THREE TO FIVE SECOND DELAY CRANKING. OR YOU CAN TURN THE KEY OFF AND THERE'S A 3 5 SECOND DELAY IN THE CAR DYING. YOU CAN BE GOING DOWN THE ROAD AND THE CAR WILL DIE. IT TAKES IT 5 TO 45 MINUTES TO CRANK. MY FRIEND WHO IS AN ELECTRICAL ENGINEER FIGURED OUT THE ISSUE AND ADDED A NEW WIRE TO SUPPLY POWER TO THE MOTOR. THERE IS AN ELECTRICAL ISSUE WITH THE KEY IGNITION. I NEED THIS FIXED. I HAVE A TWO-YEAR-OLD GRANDSON AND I DOORDASH. IT HAPPENS CONSTANTLY. *TR
NHTSA ODI #11330898
95,000 miles · Jun 15, 2020
EnginePower Train
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING THE BRAKE PEDAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT RE…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING THE BRAKE PEDAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
NHTSA ODI #11328988
Mileage unknown · Apr 10, 2020
EngineFire
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ENGINE CAUGHT FIRE. THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT WAS ABLE TO USE A FIRE EXTINGUISHER TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT OR POLICE WAS NOT CONTACTED. THE VEHICLE WAS NOT TOWED. THE INSURANCE …
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ENGINE CAUGHT FIRE. THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT WAS ABLE TO USE A FIRE EXTINGUISHER TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT OR POLICE WAS NOT CONTACTED. THE VEHICLE WAS NOT TOWED. THE INSURANCE COMPANY WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11320765
134,000 miles · Jan 27, 2020
Electrical SystemExterior Lighting
MY 2006 PONTIAC GRAND PRIX EXPERIENCES HEADLAMPS TURNING OFF WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION, AND NOT BEING ABLE TO GET THEM TO TURN BACK ON AGAIN. I DRIVE COUNTRY ROADS HOME FROM WORK AT NIGHT WHERE THERE ARE NO STREETLIGHTS AND THE SPEED LIMIT IS 45-50 MPH. THIS IS A SERIOUS SAFETY HAZARD ! ! ! IT IS SOCIALLY…
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MY 2006 PONTIAC GRAND PRIX EXPERIENCES HEADLAMPS TURNING OFF WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION, AND NOT BEING ABLE TO GET THEM TO TURN BACK ON AGAIN. I DRIVE COUNTRY ROADS HOME FROM WORK AT NIGHT WHERE THERE ARE NO STREETLIGHTS AND THE SPEED LIMIT IS 45-50 MPH. THIS IS A SERIOUS SAFETY HAZARD ! ! ! IT IS SOCIALLY IRRESPONSIBLE FOR GM TO IGNORE THIS ISSUE. FOR SOME REASON 2006 PONTIAC GRAND PRIX IS NOT PART OF GMS PRODUCT SAFETY RECALL (RECALL NUMBER: 14291 WHICH ONLY REPLACES THE HEADLAMP DRIVER MODULE HDM FUSE). I HAVE HAD TO REPLACE THE HDM RELAY TWICE ALREADY, WHICH ONLY LASTS FOR ABOUT 4 MONTHS BEFORE BURNING OUT AGAIN. OBVIOUSLY THE PROBLEM IS NOT JUST WITH THE FUSE BUT LIKELY WITH THE ELECTRICAL WIRING OR THE FUSE BOX ITSELF. THIS SERIOUS PROBLEM MUST BE INVESTIGATED MORE THOROUGHLY BEFORE SOMEBODY IS KILLED. I DID READ THAT 2006 PONTIAC GRAND PRIX WAS OFFERED AN EXTENDED WARRANTY PROGRAM FOR PROBLEMS STEMMING FROM THE HEADLAMP MODULES FOR 12 YEARS OR 150,000 MILES, WHICHEVER HAPPENS FIRST. UNFORTUNATELY, THE HEADLAMP PROBLEM JUST BEGAN FOR ME IN 2019 AT WHICH POINT THE CAR WAS 13 YRS OLD AND WAS NOT COVERED BY THE EXTENDED WARRANTY PROGRAM OR THE SAFETY RECALL, WHICH IS SIMPLY ABSURD ! AT THE VERY LEAST GM SHOULD NOW INCLUDE THE 2006 PONTIAC GRAND PRIX MODEL IN THE 14291 PRODUCT SAFETY RECALL. BUT GM REALLY NEEDS TO RELEASE A PERMANENT FIX FOR THE PROBLEM RATHER THAN A TEMPORARY FUSE REPLACEMENT EVERY COUPLE MONTHS. HAS ANYONE INVESTIGATED IF THESE OVERHEATED HEADLAMP DRIVER MODULE RELAYS HAVE CAUSED ELECTRICAL FIRES OR MELTED THE UNDER HOOD BUSSED FUSEBOX? IF GM IS NOT WILLING TO STEP UP AND TAKE RESPONSIBILITY, I HOPE WE CONSUMERS CAN COUNT ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO FORCE GM TO DO THE RIGHT THING. THANK YOU IN ADVANCE FOR LOOKING INTO THIS SERIOUS MATTER.
NHTSA ODI #11302154
135,000 miles · Nov 9, 2019
Engine
ENGINE DIES ABRUPTLY WITHOUT WARNING AT ANY SPEED LEAVING THE DRIVER WITHOUT BRAKES OR POWER STEERING; VERY DANGEROUS DOWN HILL, ON CURVES, CHANGING LANES, AT SIGNALS, AT STOPS, DURING T;URNS, ETC.
NHTSA ODI #11279188
290,000 miles · Jul 26, 2019
Exterior Lighting
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED WHEN DRIVING OVER BUMPS IN THE ROAD. THE VEHICLE WAS TAKEN TO GRAFF CHEVROLET (LOCATED AT 3636 WILDER RD, BAY CITY, MI 48706, (989) 391-5231) WHERE IT…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED WHEN DRIVING OVER BUMPS IN THE ROAD. THE VEHICLE WAS TAKEN TO GRAFF CHEVROLET (LOCATED AT 3636 WILDER RD, BAY CITY, MI 48706, (989) 391-5231) WHERE IT WAS DIAGNOSED THAT THE LIGHTING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 290,000.
NHTSA ODI #11235061
160,000 miles · Jun 27, 2019
Unknown Or Other
YESTERDAY DRIVING HOME, MY CAR A 2006 PONATIC GRAND PRIX, 3.6 SUPERCHARGED " ENGINE REDUCE POWER" CAME ON. TO FIND OUT IT WAS MY THROTTLE BODY, MECHANIC SAID ITS COMMON, WHEN I WENT TO LOOK ALSO ONLINE TO FIND OUT ITS COMMON WITH ABOUT EVERY CAR..
NHTSA ODI #11223025
Mileage unknown · Jun 17, 2019
Electrical SystemEngineVehicle Speed Control
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECH…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WERE 14 DIAGNOSTIC TROUBLE CODES AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND HAD NOT ISSUED A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11220550
137,000 miles · May 13, 2019
Electrical SystemEnginePower Train
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAV…
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ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAVE ALMOST O CONTROL OF WHERE MY CAR GOES. AT FIRST THIS ONLY HAPPENED ABOUT ONCE A WEEK, BUT NOW IT CAN HAPPEN UP TO 10+ TIMES A DAY
NHTSA ODI #11207276
180,000 miles · Apr 25, 2019
EngineFire
ABOUT 5 MINUTES AFTER THE CAR WAS PARKED, THE ENGINE CAUGHT ON FIRE. IT WAS A TOTAL LOSS. THERE WAS A FIRE REPORT MADE. THE CAR HAD APPROXIMATELY 180,000 MILES AND WAS WELL MAINTAINED.
NHTSA ODI #11203752
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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