NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
61 reportsClear category filter95,000 miles · Jun 15, 2020
EnginePower Train
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING THE BRAKE PEDAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT RE…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING THE BRAKE PEDAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
NHTSA ODI #11328988
137,000 miles · May 13, 2019
Electrical SystemEnginePower Train
ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAV…
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ENGINE SHUTS OFF IN THE MIDDLE OF DRIVING AND SAYS STARTING DISABLED DUE TO ELECTRIC THROTTLE CONTROL, REDUCED ENGINE POWER, ABS TRACTION CONTROL OFF. THIS HAPPENS WHILE MOVING AT THE CORRECT SPEED ON THE HIGHWAY, STOPPED AT A STOP LIGHT IN THE CITY, AND WHILE MAKING TURNS. SOMETIMES WHEN IT HAPPENS I LOSE POWER STEERING AND HAVE ALMOST O CONTROL OF WHERE MY CAR GOES. AT FIRST THIS ONLY HAPPENED ABOUT ONCE A WEEK, BUT NOW IT CAN HAPPEN UP TO 10+ TIMES A DAY
NHTSA ODI #11207276
Mileage unknown · Nov 29, 2017
Air BagsPower TrainStructureCrashInjury
WHILE DRIVING MY CAR ON STREET I WAS STRUCK ON THE PASSENGER SIDE IN A INTERSECTION WHEN A CHEVY MAXI VAN STRUCT ME WHEN RUNNING A RED LIGHT. MY AIRBAG DID NOT DEPLOY AND MY VEHICLE WAS TOTALLED. I SUSTAINED BODY INJURIES SUCH AS BACK AND NECK AND FINANCIAL HARDSHIP. I HAVE NEVER RECOVERED FROM THESE INJURIES.
NHTSA ODI #11051221
110,250 miles · Jan 23, 2017
Power Train
I'VE HAD TO REPLACE THE TRANSMISSION AT 67K MILES, AND IT WENT OUT ON ME AGAIN AT 110K MILES. I REPLACED THE TRANSMISSION AT NOT ONLY A GM CERTIFIED DEALERSHIP, BUT A PONTAIC DEALERSHIP (JOHN HINE PONTAIC) IN SAN DIEGO. THE TRANSMISSION WAS A GM CERTIFIED REFURBISH FROM CANADA. NO RECALLS FROM GM, AND NO REIMBURSEMENT POLICY.…
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I'VE HAD TO REPLACE THE TRANSMISSION AT 67K MILES, AND IT WENT OUT ON ME AGAIN AT 110K MILES. I REPLACED THE TRANSMISSION AT NOT ONLY A GM CERTIFIED DEALERSHIP, BUT A PONTAIC DEALERSHIP (JOHN HINE PONTAIC) IN SAN DIEGO. THE TRANSMISSION WAS A GM CERTIFIED REFURBISH FROM CANADA. NO RECALLS FROM GM, AND NO REIMBURSEMENT POLICY. THIS IS AN ISSUE.
NHTSA ODI #10947243
Mileage unknown · Jan 19, 2016
Power TrainSteering
STEERING: CLICKING NOISE WHEN TURNING TRANSMISSION HAS A LIGHT SLIP INTO 1ST AND SOMETIMES HARD SHIFT INTO 2ND HAD THIS LOOKED AT IN 2013 WHILE IT WAS STILL UNDER WARRANTY AND THE DEALER DIDN'T WANT TO ACKNOWLEDGE THERE WAS A PROBLEM. THIS SHOULD BE UNDER RECALL SINCE MORE PEOPLE HAVE THIS SAME PROBLEM.
NHTSA ODI #10821094
126,945 miles · Jul 29, 2015
EnginePower TrainService Brakes
I BROUGHT THIS CAR JANUARY 12TH 2015 THE NEXT WEEK I HAD TO TAKE IT TO THE SHOP TO GET WORK DONE TO THE ENGINE I GOT IT BACK IT RAN GOOD FOR LIKE AN MONTH AND I HAD TO TAKE TO A DIFFERENT SHOP AND THEY TOLD ME I NEED A NEW ENGINE AND MY WARRANTY COMPANY DIDN'T WANT TO COVER IT SO I HAD TO PAY TO GET MY AFTER THE WARRANTY COMPAN…
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I BROUGHT THIS CAR JANUARY 12TH 2015 THE NEXT WEEK I HAD TO TAKE IT TO THE SHOP TO GET WORK DONE TO THE ENGINE I GOT IT BACK IT RAN GOOD FOR LIKE AN MONTH AND I HAD TO TAKE TO A DIFFERENT SHOP AND THEY TOLD ME I NEED A NEW ENGINE AND MY WARRANTY COMPANY DIDN'T WANT TO COVER IT SO I HAD TO PAY TO GET MY AFTER THE WARRANTY COMPANY SAID THEY WOULD PAY TO GET IT FIX THAT WAS ALMOST 1500 FOR NOTHING I HAD TO PAY ANOTHER 700 FOR ENGINE AND ON JULY 27TH 2015 THE TRANSMISSION STOP GOING INTO DRIVE AND THE LOWEST PRICE I HAVE FOR THAT IS 2500 THIS ALOT OF MONEY TO BE MAKING PAYMENTS ON AND ONLINE ALL I AM SEEING IS BAD REVIEWS OF THIS CAR I NEED TO KNOW IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS BECAUSE THIS IS RIDICULOUS.
NHTSA ODI #10744757
60,000 miles · Jun 9, 2015
Power Train
THIS IS AN ISSUE IT FELT LIKE SOMEONE HIT US FROM BEHIND AND YET NO ONE WAS THERE. STARTED DRIVING AND THE NEXT THING WE KNOW THE CAR SPEEDOMETER JUST SLOWS DOWN TO 30 MPH. LUCKILY WAS ABLE TO GET OUT OF HIGH SPEED LANE BEFORE AN 18 WHEELER SMASHING INTO THE REAREND AND WOULD HAVE KILLED MY TWO KIDS!! THIS IS BULL CRAP PONTIAC G…
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THIS IS AN ISSUE IT FELT LIKE SOMEONE HIT US FROM BEHIND AND YET NO ONE WAS THERE. STARTED DRIVING AND THE NEXT THING WE KNOW THE CAR SPEEDOMETER JUST SLOWS DOWN TO 30 MPH. LUCKILY WAS ABLE TO GET OUT OF HIGH SPEED LANE BEFORE AN 18 WHEELER SMASHING INTO THE REAREND AND WOULD HAVE KILLED MY TWO KIDS!! THIS IS BULL CRAP PONTIAC GM WILL NOT DO ANYTHING ABOUT IT!! THIS HAPPENED WITH A GM ENVOY THAT I PURCHASED. I SHOULD HAVE KNOWN BETTER TO PURCHASE ANOTHER GM PRODUCT. THERE ARE WAY TOO MANY COMPLAINTS REGARDING THE TRANSMISSION AND STEERING FOR GM NOT TO DO ANYTHING ABOUT THIS THIS ISSUE, THE WORST IS THEY KNOW ABOUT AND WILL NOT DO ANYTHING ABOUT IT. SOME PEOPLE DO NOT HAVE THAT KIND OF MONEY TO JUST CRAP OUT AND CONTINUE TO CRAP OUT FOR A KNOWN ISSUE!
NHTSA ODI #10724273
170,000 miles · May 27, 2015
Power Train
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS AND VIOLENTLY JERKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS AND VIOLENTLY JERKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #10721659
120,000 miles · Nov 14, 2014
Power Train
JUST THAT MY CAR WAS JERKING DOWN THE HIGHWAY.....COME TO FIND OUT BAD TRANSMISSION IN THESE CARS. I HAVEN'T HAD IT FIXED BECAUSE I DON'T HAVE THE MONEY. SO I WILL KEEP DRIVING IT UNTIL IT JUST GOES OUT OR HOPEFULLY SOMEONE STEALS IT. PIECE OF JUNK CAR AND GM KNOWS IT. I TALKED TO THEM AND THEY SAID OUT OF WARRANTY. I KNEW …
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JUST THAT MY CAR WAS JERKING DOWN THE HIGHWAY.....COME TO FIND OUT BAD TRANSMISSION IN THESE CARS. I HAVEN'T HAD IT FIXED BECAUSE I DON'T HAVE THE MONEY. SO I WILL KEEP DRIVING IT UNTIL IT JUST GOES OUT OR HOPEFULLY SOMEONE STEALS IT. PIECE OF JUNK CAR AND GM KNOWS IT. I TALKED TO THEM AND THEY SAID OUT OF WARRANTY. I KNEW THEY WOULD SAY THIS BUT I WANTED TO TELL THEM I WILL NEVER BUY GM AGAIN. I ALSO HAVE TO SEE A CHIROPRACTOR NOW MAYBE BECAUSE OF ALL THE JERKING. *TR
NHTSA ODI #10655052
130,399 miles · Nov 12, 2014
Power TrainVehicle Speed Control
ON MORE THAN ONE OCCASION, MY CAR HESITATED AFTER STOPPING AT AN RED LIGHT. UPON TAKE OFF WHILE OTHER CARS ARE BEHIND ME IF FEELS LIKE MY CAR GEARS ARE STUCK . I INITIALLY THOUGHT PERHAPS IT WAS THE WEATHER OR MAYBE MY BRAKES . NO, NOT THE PROBLEM BECAUSE MY BRAKES HAVE BEEN CHECKED AND THE WEATHER IS NOT ALWAYS A CULPRIT, I EVE…
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ON MORE THAN ONE OCCASION, MY CAR HESITATED AFTER STOPPING AT AN RED LIGHT. UPON TAKE OFF WHILE OTHER CARS ARE BEHIND ME IF FEELS LIKE MY CAR GEARS ARE STUCK . I INITIALLY THOUGHT PERHAPS IT WAS THE WEATHER OR MAYBE MY BRAKES . NO, NOT THE PROBLEM BECAUSE MY BRAKES HAVE BEEN CHECKED AND THE WEATHER IS NOT ALWAYS A CULPRIT, I EVEN HAVE NEW TIRES . THE PROBLEM IS VERY SCARY WHEN YOUR GRANDCHILDREN ARE BUCKLE UP IN THE BACK SEAT AND YOUR CAR HESITATE, TRANSMISSION SLIPPING NOT CHANGING GEARS. THIS HAS HAPPENED FAR TO MANY TIMES FOR MY COMFORT AND SAFETY OF MYSELF AND MY FAMILY. ADDITIONALLY, THERE ALSO BEEN TIMES WHEN THE FAN STOP DURING THIS TIME. BOTH IN THE SUMMER WITH THE AIR BLOWING AND JUST TODAY (11/12/14), WITH THE HEAT BLOWING EVERYTHING STOPPED INTERMITTENTLY, WHAT IS GOING ON WITH THIS CAR! THE PROBLEM HAS ONLY GOTTEN INCREASINGLY WORST. *TR
NHTSA ODI #10654611
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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