My headlights quit working while I was driving with no warning
2006 Pontiac Grand Prix
Owner reports · Recalls · Investigations
More warning signs than most Grand Prix years
Owner complaints for the 2006 Pontiac Grand Prix are substantially higher than the model-year median of 88.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Prix years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
188 reports with mileage · 51 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
48 reportsMY VIHICLE TURNS OFF THE LOW BEAMS WHEN I AM DRIVING AND I CAN HAVE AN ACCIDENT
MY POWER STEERING WENT OUT AND WHEN YOU TRY TO GO OVER 40 THE CAR LUNGES FORWARD AND HAS A HARD TIME SHIFTING AND WILL CONTINUE WHILE IN CRUISE CONTROL. I ALREADY HAD WORK DONE ON THE FUEL LINE CAUSE THE LINE WAS CLOGGED AND THE VEHICLE WOULD LUNGE FORWARD CAUSE THE FUEL WASN'T GETTING PUSHED THROUGH. MY POWER STEERING WENT OUT …
Read full complaint
MY POWER STEERING WENT OUT AND WHEN YOU TRY TO GO OVER 40 THE CAR LUNGES FORWARD AND HAS A HARD TIME SHIFTING AND WILL CONTINUE WHILE IN CRUISE CONTROL. I ALREADY HAD WORK DONE ON THE FUEL LINE CAUSE THE LINE WAS CLOGGED AND THE VEHICLE WOULD LUNGE FORWARD CAUSE THE FUEL WASN'T GETTING PUSHED THROUGH. MY POWER STEERING WENT OUT AFTER MY BOYFRIEND PARKED IT. HE ONLY NOTICED IT WHEN HE TRIED DRIVING AWAY AND HE COULDN'T TURN THE WHEEL LIKE USUAL. THE CRUISE CONTROL DOES ITS THING WHILE IN MOTION. ALSO THE HEADLAMPS! THE BRIGHTS STAY ON, YOU HAVE TO HOLD THE DIMMER SWITCH BACK TO GET THE BRIGHTS TO TURN OFF BUT IF YOU LET GO OF THE SWITCH THEY TURN ON AND FLASH PEOPLE. IT ONLY TURNS OFF WHEN TURNING LEFT. THE AC COMPRESSOR BLEW TOO. I HAD BOUGHT THE VEHICLE 3 YEARS AGO DURING THE WINTER SO IT WAS BLOWING COLD AIR, BUT WHEN SUMMER HIT IS WHEN I NOTICED IT WAS ONLY BLOWING AIR FROM OUTSIDE INTO THE CAB. THE HEATER WORKS, BUT THE AC DOESN'T. MY BOYFRIEND WAS DRIVING HOME RECENTLY AND COULDN'T MOVE THE STEERING WHEEL AND ALMOST HAD A HEAD ON COLLISION BECAUSE OF THE POWER STEERING. THE POWER STEERING HAPPENED IN TOWN AT HIS PLACE OF WORK AND HAD TO DRIVE ON THE HIGHWAY TO COME HOME. THE CRUISE HAPPENS ON THE HIGHWAY. THE HEADLAMPS IS A CONSTANT THING, WE PULLED THE FUSE THAT CONTROLS THE BRIGHTS AND THE DIMS WORKED JUST FINE, BUT IT'S HARD TO DRIVE AT NIGHT WITHOUT BRIGHTS.
BOUGHT THE CAR IN JANUARY THE LOW BEAM WILL NOT WORK HAVE REPLACED BULBS AND MULTI FUNCTION SWITCH
MY 2006 PONTIAC GRAND PRIX EXPERIENCES HEADLAMPS TURNING OFF WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION, AND NOT BEING ABLE TO GET THEM TO TURN BACK ON AGAIN. I DRIVE COUNTRY ROADS HOME FROM WORK AT NIGHT WHERE THERE ARE NO STREETLIGHTS AND THE SPEED LIMIT IS 45-50 MPH. THIS IS A SERIOUS SAFETY HAZARD ! ! ! IT IS SOCIALLY…
Read full complaint
MY 2006 PONTIAC GRAND PRIX EXPERIENCES HEADLAMPS TURNING OFF WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION, AND NOT BEING ABLE TO GET THEM TO TURN BACK ON AGAIN. I DRIVE COUNTRY ROADS HOME FROM WORK AT NIGHT WHERE THERE ARE NO STREETLIGHTS AND THE SPEED LIMIT IS 45-50 MPH. THIS IS A SERIOUS SAFETY HAZARD ! ! ! IT IS SOCIALLY IRRESPONSIBLE FOR GM TO IGNORE THIS ISSUE. FOR SOME REASON 2006 PONTIAC GRAND PRIX IS NOT PART OF GMS PRODUCT SAFETY RECALL (RECALL NUMBER: 14291 WHICH ONLY REPLACES THE HEADLAMP DRIVER MODULE HDM FUSE). I HAVE HAD TO REPLACE THE HDM RELAY TWICE ALREADY, WHICH ONLY LASTS FOR ABOUT 4 MONTHS BEFORE BURNING OUT AGAIN. OBVIOUSLY THE PROBLEM IS NOT JUST WITH THE FUSE BUT LIKELY WITH THE ELECTRICAL WIRING OR THE FUSE BOX ITSELF. THIS SERIOUS PROBLEM MUST BE INVESTIGATED MORE THOROUGHLY BEFORE SOMEBODY IS KILLED. I DID READ THAT 2006 PONTIAC GRAND PRIX WAS OFFERED AN EXTENDED WARRANTY PROGRAM FOR PROBLEMS STEMMING FROM THE HEADLAMP MODULES FOR 12 YEARS OR 150,000 MILES, WHICHEVER HAPPENS FIRST. UNFORTUNATELY, THE HEADLAMP PROBLEM JUST BEGAN FOR ME IN 2019 AT WHICH POINT THE CAR WAS 13 YRS OLD AND WAS NOT COVERED BY THE EXTENDED WARRANTY PROGRAM OR THE SAFETY RECALL, WHICH IS SIMPLY ABSURD ! AT THE VERY LEAST GM SHOULD NOW INCLUDE THE 2006 PONTIAC GRAND PRIX MODEL IN THE 14291 PRODUCT SAFETY RECALL. BUT GM REALLY NEEDS TO RELEASE A PERMANENT FIX FOR THE PROBLEM RATHER THAN A TEMPORARY FUSE REPLACEMENT EVERY COUPLE MONTHS. HAS ANYONE INVESTIGATED IF THESE OVERHEATED HEADLAMP DRIVER MODULE RELAYS HAVE CAUSED ELECTRICAL FIRES OR MELTED THE UNDER HOOD BUSSED FUSEBOX? IF GM IS NOT WILLING TO STEP UP AND TAKE RESPONSIBILITY, I HOPE WE CONSUMERS CAN COUNT ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO FORCE GM TO DO THE RIGHT THING. THANK YOU IN ADVANCE FOR LOOKING INTO THIS SERIOUS MATTER.
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED WHEN DRIVING OVER BUMPS IN THE ROAD. THE VEHICLE WAS TAKEN TO GRAFF CHEVROLET (LOCATED AT 3636 WILDER RD, BAY CITY, MI 48706, (989) 391-5231) WHERE IT…
Read full complaint
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED WHEN DRIVING OVER BUMPS IN THE ROAD. THE VEHICLE WAS TAKEN TO GRAFF CHEVROLET (LOCATED AT 3636 WILDER RD, BAY CITY, MI 48706, (989) 391-5231) WHERE IT WAS DIAGNOSED THAT THE LIGHTING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 290,000.
THE BRIGHT LIGHTS STAY ON, MY HORN DOESN'T WORK, THE INSTRUMENT CODES WILL BLINK OFF AND ON.. THERE IS A WINDSHIELD WIPER MOTOR THAT CAUSES A POWER SURGE THAT BLOWS OUT THE BLOWER MOTOR TO GO OUT.. IT HAS BURN MARKS..
HEADLIGHTS GO OUT WHEN DRIVING. NORMALLY AT NIGHT TIME AND WHEN TRAVELING ABOVE 40 MILES PER HOUR THIS HAS BEEN GOING ON FOR OVER 24 MONTHS AND IT HAS STARTED TO GET MORE FREQUENT OVER THE LAST 6 MONTHS.(NOT SURE THIS IS BECAUSE OF MORE NIGHT TIME DRIVING I HAVE BEEN DOING] THIS IS A SERIOUS SAFETY HAZARD I AM NOW SPENDING $…
Read full complaint
HEADLIGHTS GO OUT WHEN DRIVING. NORMALLY AT NIGHT TIME AND WHEN TRAVELING ABOVE 40 MILES PER HOUR THIS HAS BEEN GOING ON FOR OVER 24 MONTHS AND IT HAS STARTED TO GET MORE FREQUENT OVER THE LAST 6 MONTHS.(NOT SURE THIS IS BECAUSE OF MORE NIGHT TIME DRIVING I HAVE BEEN DOING] THIS IS A SERIOUS SAFETY HAZARD I AM NOW SPENDING $580 ON A COMPUTER ISSUE AND ON TOP OF ALL THE OTHER ISSUES TO DEAL WITH>I AM HOPING THIS SOLVES THE PROBLEM
LOW BEAM HEADLIGHT FAILURE. 55,000 ON A GARAGE KEPT VEHICLE. WIFE RETURNING FROM FUNERAL SERVICES WHEN THE HEADLIGHTS WENT OUT ON AN UNLIGHTED ROADWAY AT 55MPH. THE EVENT CAUSED A PANIC AND NEARLY LOST CONTROL. THE FAILED PART THAT CAUSED THIS IS GM#15016745 AND READILY AVAILABLE AT AUTO PARTS STORES FOR 35-50 DOLLARS. GM D…
Read full complaint
LOW BEAM HEADLIGHT FAILURE. 55,000 ON A GARAGE KEPT VEHICLE. WIFE RETURNING FROM FUNERAL SERVICES WHEN THE HEADLIGHTS WENT OUT ON AN UNLIGHTED ROADWAY AT 55MPH. THE EVENT CAUSED A PANIC AND NEARLY LOST CONTROL. THE FAILED PART THAT CAUSED THIS IS GM#15016745 AND READILY AVAILABLE AT AUTO PARTS STORES FOR 35-50 DOLLARS. GM DID RECALL A MESS OF GM PRODUCTS FOR THE DEFECTIVE PART. IN CONVERSATION WITH GM THEY HAVE YET TO OFFER TO REPLACE MY PART WITH THE $300 REPLACEMENT PART UNDER THAT RECALL NOR OFFER TO TAKE ACTION TO RECALL THE PART ITSELF. HOW MANY UNKNOWING PEOPLE ARE EXPOSED DAILY TO THIS RISK DAILY?
IN JUNE 2015, TRAVELING AT APPROXIMATELY 45 MILES PER HOUR STRAIGHT ON A HIGHWAY AT NIGHT. THE LOW-BEAM HEADLIGHTS WENT OUT. AFTER PULLING OVER AND STOPPING, I ATTEMPTED TO GET THE HEADLIGHTS TO WORK BY TRYING AND RE-TRYING THE HEADLIGHT SWITCHES. I DISCOVERED THE HIGH-BEAM HEADLIGHTS DID WORK AND PROCEEDED USING MY HIGH BEAMS. …
Read full complaint
IN JUNE 2015, TRAVELING AT APPROXIMATELY 45 MILES PER HOUR STRAIGHT ON A HIGHWAY AT NIGHT. THE LOW-BEAM HEADLIGHTS WENT OUT. AFTER PULLING OVER AND STOPPING, I ATTEMPTED TO GET THE HEADLIGHTS TO WORK BY TRYING AND RE-TRYING THE HEADLIGHT SWITCHES. I DISCOVERED THE HIGH-BEAM HEADLIGHTS DID WORK AND PROCEEDED USING MY HIGH BEAMS. INTERMITTENTLY I TRIED REVERTING BACK TO LOW BEAMS AND, AFTER ABOUT 15 MILES, LOW-BEAM FUNCTION RETURNED. HOWEVER, TWICE MORE BEFORE MY 50-MILE TRIP WAS COMPLETED, THE LOW-BEAM HEADLIGHTS FAILED, FORCING ME TO REVERT TO HIGH-BEAMS FOR SEVERAL MILES. SINCE THAT TIME, THIS LOW-BEAM FAILURE HAS OCCURRED APPROXIMATELY TEN TIMES.
Official recalls
114V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Illustration