2004 Pontiac Grand Prix

DT*: THE CONTACT STATED THERE WAS A LOT OF PLAY IN THE STEERING WHEEL WHEN TURNING LEFT OR RIGHT. THE STEERING WHEEL SHIMMIED CAUSING THE VEHICLE TO BE VERY DIFFICULT TO STEER AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THERE WAS AN INTERMEDIATE STEERING SHAFT PROBLEM; HOWEVER WOULD NOT SELL THE CONTACT A NEW PART BUT OFFERED A KIT TO REPAIR THE VEHICLE. UPDATED 10/04/06. *JB

STEERING ON PONTIAC 2004 GRAND PRIX HAS POPPING NOISE. CAR HAS BEEN TO VISTA RIDGE PONTIAC IN CARROLLTON, TX 4 TIMES AND IT IS STILL NOT FIXED. I WAS TOLD IT WAS A NUISANCE NOISE. THEY TIGHTENED THE BOLTS. WHEN I BROUGHT THE CAR IN THE FOURTH TIME, THE SALESMAN WHO SOLD ME THE CAR TOLD ME THAT THEY DON'T BUILD THE CARS AND THAT PERHAPS THE PERSON THAT BUILT THE CAR "HAD A BAD DAY" OR WAS INEXPERIENCED. AT THE SUGGESTION OF GM CUSTOMER SERVICE, I AM GOING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR REPAIRS. I AM APPALLED THAT AN EMPLOYEE OF A DEALERSHIP AND A REPRESENTATIVE OF GENERAL MOTORS WOULD TELL A CUSTOMER THAT. ESPECIALLY, AFTER I BOUGHT THREE CARS FROM THEM. I AM HESITANT TO PURCHASE OR LEASE ANOTHER GM PRODUCT AGAIN. *JB

STEERING WOBBLES, WHEN BRAKES APPLIED STEERING WOBBLES EVEN MORE, CAR SEEMS TO WANT TO GO IN ANY DIRECTION IT CHOOSES , WAS TOLD IN OCT 05 TWO REAR WHEELS HAD FLAT SPOTS, REPLACED 4 NEW WHEELS AND 4 NEW TIRES IN FEB 06, PROBLEM STILL THERE TOOK TO TIRE KINDOM WHERE WHEELS AND TIRES WHERE PURCHASED AND WAS TOLD THAT INNER TIRE RODS WERE BAD, TOOK TO DEALER AND WAS TOLD NO PROBLEM BUT NEVER TOOK TIRES OFF OR CHECKED TIRE RODS, NOW BEING TOLD BY DEALER EVERYTHING IS TIGHT, STILL WOBBLES , STILL WANTS TO DRIVE TO THE LEFT, TO THE RIGHT ANY WHICH WAY IT WANTS TO GO, NOW BEING TOLD ROTORS NEED TO BE DONE, OH YEAH WHEN IT RAINS THE PASSENGER SIDE FLOOR GETS DRENCHED, CLICKS FROM LEFT AND RIGHT TURN, BUT DEALER SAYS NOTHING WRONG. *JB

AFTER THREE TRIPS TO THE PONTIAC DEALER, MY PROBLEM WITH STEERING SYSTEM HAS NOT BE CORRECTED. THE CAR MAKES A LOUD GRINDING SOUND WHEN TURNING RIGHT AT LOW SPEEDS. ALSO, WHEN GOING OVER MULTIPLE BUMPS, IT FEELS AS IF THE STEERING WHEEL IS DISCONNECTED FROM THE CAR. I DO NOT FEEL CONFIDENT DRIVING THIS VEHICLE --- ESPECIALLY WHEN GENERAL MOTORS TELLS ME THAT THERE IS NO FIX FOR THIS PROBLEM BUT HAS ACKNOWLEDGED A STEERING SYSTEM PROBLEM ON 2004/05/06 GRAND PRIX'S, CHEVY IMPALAS AND BUICK LACROSSE'S. *JB

I HAVE A 2004 PONTIAC GRAND PRIX GT1 AND WE ARE HAVING A PROBLEM WITH A RATTLING NOISE IN THE FRONT END SUSPENSION OF THE VEHICLE, WE HAD THE HALF SHAFT REPLACED AND THAT HELPED THE LOOSE FEEL BUT THE LOOSE SOUNDING NOISE FROM THE FRONT END PERSISTS. THE CAR FEELS STABLE BUT SEEMS TO DRIFT OFF TRACK A LOT NEEDING A LOT OF CORRECTION ON STRAIGHT ROADS. I AM TAKING IT TO THE DEALER AGAIN NEXT WEEK. THE HEADLIGHTS ON THE CAR SHAKE BADLY ALSO, SEEMS COMMON. *NM

I PURCHASED A 2004 PONTIAC GRAN DPRIX GT2 IN JUNE OF THAT SAME YEAR. ONE WEEK LATER THE REPAIRS BEGAN. THE MOST SCARY OCCURRING ON THE DATE MENTIONED ON THIS COMPLAINT, MAY 26, 2005, ELEVEN MONTHS AFTER I PURCHASED THE VEHICLE. MY CAR DIED WHILE DRIVING 65 MPH ON THE HIGHWAY WITH MY THREE SMALL CHILDREN IN THE BACK SEAT. THE CAR HAD NO POWER WHATSOEVER, NO STEERING, NO GAS, NO LIGHTS, NOTHING. I THANK GOD WE ARE ALIVE. THE MECHANICS AT THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY IGNITION SWITCH. AFTER THIS INCIDENT I RENTED A CAR AT MY OWN EXPENSE FOR EIGHT WEEKS. WE DID NOT STEP FOOT IN THE VEHICLE FOR THAT PERIOD OF TIME. FOR FINANCIAL REASONS I SLOWLY BEGAN DRIVING MY CAR AGAIN. THERE WERE REPAIRS BEFORE THAT EVENT AS WELL AS AFTERWARDS. THESE INCLUDE THE BRAIN, TRANSMISSION, BRAKES, AXLE, WHEEL BEARINGS, STEERING, SUNROOF, FUEL INJECTORS, AND SAFETY BELTS. *JB

CAR WAS DRIVING AT HIGHWAY SPEED. ATTEMPTED TO MOVE TO LEFT LANE TO PASS A VEHICLE. NOTICED DIFFICULTY MOVING STEERING WHEEL TO THE LEFT. IMMEDIATELY PULLED OFF HIGHWAY TO INVESTIGATE. DISCOVERED THAT STEERING WHEEL COULD EASILY MOVE TO THE RIGHT BUT WAS NEARLY IMPOSSIBLE TO TURN LEFT FROM A STOPPED POSITION AND WAS DIFFICULT TO TURN LEFT AT ANY SPEED. THERE WAS NO NOISES COMING FROM THE POWER STEERING PUMP AND IT APPEARED TO BE WORKING PROPERLY. TOWED CAR TO LOCAL REPAIR SHOP. REPLACED RACK AND PINION ASSEMBLY. OLD PART IS AVAILABLE UPON REQUEST. *NM

I PURCHASED THE CAR IN AUGUST 2004. SEVERAL MONTHS AFTER THE PURCHASE I TOOK THE VEHICLE BACK TO THE DEALERSHIP BECAUSE I HEARD A CLUNKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN MAKING A RIGHT OR LEFT HAND TURN. AFTER THE CAR WAS SERVICED, THE DEALERSHIP EXPLAINED THAT GM IS WELL AWARE OF THE ISSUE (THE DEALERSHIP HAD RECEIVED A NOTICE FROM GM) BUT THAT A RECALL HAD NOT YET BEEN DONE ON THE VEHICLE FOR THIS ISSUE. THE DEALERSHIP SAID IT HAD TO DO WITH A MOUNT BRACKET THAT NEEDED BE TORQUED. IF THE BRACKET BECAME TOO LOOSE IT COULD SEPARATE CAUSING THE DRIVER TO LOOSE STEERING. I WAS NEVER TOLD THAT I WOULD HAVE TO PERIODICALLY TAKE THE VEHICLE BACK IN TO BE SERVICED FOR THIS BUT YET AGAIN SEVERAL MONTHS LATER I AM BEGINNING TO HEAR THE CLUNKING. THE STEERING ALSO SEEMS MUCH MORE LOOSE THAN IT PREVIOUSLY DID. I ALSO AM BEGINNING TO HEARING A CLICKING NOISE IN THE STEERING COLUMN, ALONG WITH THE CLUNK. I DO FEEL THIS IS A SERIOUS PROBLEM WITH THIS VEHICLE THAT GM SHOULD DEFINITELY BE HELD ACCOUNTABLE FOR. *JB

MY 2004 PONTIAC GRAND PRIX MAKES A CLICKING NOISE WHEN MAKING A LEFT TURN. I REPORTED THE INCIDENT TO MY DEALER ABOUT 6 MONTHS AGO AND WAS TOLD THAT THE PROBLEM COULD NOT BE FOUND WHEN THEY TEST DROVE THE CAR. I AM STILL HAVING THE PROBLEM MORE FREQUENTLY. AFTER READING THE COMPLAINTS AND SERVICE BULLETINS I SEE THAT THERE ARE SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM AND THAT IT IS A SAFETY ISSUE WITH THE CAR. WHY HASN'T ANYTHING BEEN DONE TO CORRECT THE PROBLEM? ALSO, LAST AUGUST (2004) I WAS DRIVING AROUND A SLIGHT BEND WHICH MERGES ONTO A VERY BUSY HIGHWAY AND MY CAR WENT INTO A COMPLETE SPIN. I WAS UNABLE TO STEER THE CAR AND SPUN NUMEROUS TIMES BEFORE CRASHING INTO A HILL OF GRASS AT WHICH POINT THE CAR STOPPED AND SHUT DOWN. THIS WAS APPARENTLY A "DRIVER ERROR." *JB