2004 Pontiac Grand Prix

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WATER WAS LEAKING ON BOTH THE FRONT AND REAR PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE HEATING AND COOLING SYSTEMS WERE NOT WORKING PROPERLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS MAKING A WOBBLING NOISE, AND THE VEHICLE FAILED TO STOP WHEN THE BRAKE WAS ENGAGED. THE DEALER WAS NOT AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED A PRE-OWNED 2004 GRAND PRIX IN GOOD CONDITION & WITH LOW MILES IN 2007. SHORTLY THEREAFTER, I NOTICED WATER COLLECTING IN MY PASSENGER SIDE FLOORBOARDS WHEN IT RAINED. I DID NOT ADDRESS THIS WHEN I SHOULD HAVE, BUT THAT DOES NOT DISMISS THE CURRENT FACTS. THE TIME BEFORE THIS LATEST FLOOD, I CONTACTED GM AND STARTED DOING RESEARCH AS TO WHAT MIGHT BE CAUSING THE PROBLEM. I FOUND MANY OTHER CONSUMERS COMPLAINING OF THE SAME ISSUE, AND FOUND A DIRECT ANSWER FROM A NON GM WEBSITE, BUT WHICH HAS GM 20+ YEAR CERTIFIED MECHANICS ANSWERING QUESTIONS. ONE STATED THE PROBLEM WAS IN 04 & 05 PONTIAC GRAND PRIX'S, AND THE LEAK/FLOODING WAS DUE TO A WATER DEFLECTOR KIT NOT HAVING BEEN INSTALLED. I PRINTED THE INFORMATION WHERE IT SHOWED THIS BEING THE PROBLEM, AS WELL AS THE 7+ PAGES FROM CONSUMERS WHO EXPERIENCED THE SAME ISSUE. I THEN TOOK MY CAR TO A GM CERTIFIED DEALER IN WHICH I WAS DIRECTED BY GM TO GET THE AUTO INSPECTED. THE MANAGER IN THE SERVICE DEPARTMENT DECLINED TO LOOK AT THE PAPERWORK, STATING THEY DO THEIR OWN DIAGNOSTIC TEST. THE LATEST FLOOD HAD WATER STANDING IN MY BACK PASSENGER FLOORBOARD AND CAUSED MY BLOWER MOTOR TO STOP WORKING. AFTER AN 8 HOUR WORK DAY, I HAD NOT HEARD BACK FROM THE DEALERSHIP, AND WHEN I CALLED THE MECHANIC SAID THEY STILL COULD NOT FIND WHERE THE LEAK WAS COMING FROM. I HAD A COLLISION IN 2010 AND THEY ASSUMED THAT'S WHAT CAUSED THE LEAK, THOUGH I REPEATEDLY TOLD THEM THE LEAK BEGAN 3 YEARS BEFORE THAT. THE NEXT DAY I RECEIVED A CALL FROM THE DEALERSHIP CONFIRMING WHAT I TRIED TO SHOW THEM, THAT MY CAR NEEDED A WATER DEFLECTOR KIT, AND TO INSTALL IT AND REPAIR MY BLOWER MOTOR WOULD BE $400. THEY BLAMED IT ON THE AGE OF THE CAR, AND THE COLLISION I HAD IN 2010. I AM SURPRISED AND DISMAYED THAT GM WILL NOT ADMIT OR CORRECT THIS PROBLEM, AS IT IS OBVIOUSLY A DEFECT UPON MANUFACTURE OF THE AUTO. I WOULD LIKE THIS INVESTIGATED. *JS

I BOUGHT A 2004 PONTIAC GRAND PRIX GT2 AND I HAVE HAD A =FEW PROBLEMS WITH IT THAT APPEAR TO BE QUITE COMMON THE PROBLEMS ARE BELOW *GO THROUGH 1QUART OF OIL APPROX EVERY 1000 MILES *TROUBLE STARTING WHEN IT HAS ALREADY BEEN WARMED UP. IE AFTER I DRIVE AROUND TOWN AND GO INTO A STORE I COME OUT AND TRY TO START AND IT DIES RIGHT AWAY. IT CAN TAKE UP TO 6 TRIES TO GET IT STARTED. I USUALLY HAVE TO PRESS THE GAS TO GET IT GOING. *HEADLAMPS BOUNCE *BLOWER MOTOR KEEPS BLOWING EVEN WHEN THE CAR IS SHUT OFF. AFTER RESEARCH I HAVE NOTICED THAT THESE PROBLEMS ARE ALL VERY COMMON IN THE 2004 PONTIAC GRAND PRIX. I DO NOT THINK ITS RIGHT THAT PONTIAC HAS NOT TAKEN RESPONSIBILITY FOR THIS. I BOUGHT MY CAR ABOUT 3 MONTHS AGO, I PAID $11,000 FOR A CAR THAT IS BURNING OIL LIKE CRAZY AND OBVIOUSLY HAS A BAD MOTOR. I THINK PONTIAC SHOULD BE HELD RESPONSIBLE. *TR

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 30 MPH IN RAINY CONDITIONS, SMOKE APPEARED FROM THE VENTS APPROXIMATELY TWO MINUTES AFTER THE DEFOGGER WAS ACTIVATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF FOR 20 MINUTES. WHEN HE RESTARTED IT, SMOKE BEGAN TO ENGULF THE VEHICLE. HE STATED THAT NONE OF THE COMPONENTS WORKED INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY INFORMED HIM THAT THE A/C MOTOR MALFUNCTIONED AND MELTED, WHICH DESTROYED THE ELECTRICAL WIRING SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 83,000.

2004 PONTIAC GRAND PRIX GTP. 45,000 MILES. AS OF TODAY, I HAVE HAD THIS VEHICLE IN SERVICE EIGHT TIMES FOR STEERING-RELATED DEFECTS, BEGINNING TWO WEEKS FROM THE DATE OF NEW PURCHASE IN JANUARY, 2004. THREE DIFFERENT DEALERS HAVE ALL TOLD ME "IT'S A DESIGN DEFECT...THERE WILL BE A FIX SOON". REPLACED RACK AND PINION TWICE, MIDDLE STEERING SHAFT TWICE, AND RACK/PINION AND ENGINE CRADLE BOLTS SPONTANEOUSLY WORK LOOSE EVERY 3,000-5,000 MILES. NOW VEHICLE IS OUT OF WARRANTY. MOST RECENT VISIT TO CENTURY PONTIAC IN TAMPA, THEY ATTEMPTED TO CHARGE ME $75.00 IN ORDER TO APPLY YET ANOTHER TSB REGARDING LOOSE STEERING, STEERING WHEEL BIND, ETC. I HAD TO CALL PONTIAC AND COMPLAIN BITTERLY, THEY THEN WAIVED THE FEE...BUT DID NOT PAY FOR THE RENTAL CAR. THUS FAR, POWER STEERING PUMP HAS FAILED AND BEEN REPLACED, A/C COMPRESSOR HAS FAILED AND BEEN REPLACED, MIDDLE STEERING SHAFT REPLACED TWICE, ENTIRE STEERING COLUMN REPLACED TWICE, AND THERE IS STILL A PERSISTENT "JOLT" THROUGH THE STEERING WHEEL WHENEVER PUTTING CAR INTO GEAR, OR TURNING STEERING WHEEL TO RIGHT, GOING OVER A GUTTER, ETC. ALSO, LOUD "CLUNK" RESULTING IN SEVERE SHUDDER IN FRONT OF VEHICLE. DEALER(S) STATE THERE IS NO FIX. HAVE NEARLY LOST CONTROL OF VEHICLE THREE TIMES DUE TO STEERING SUDDENLY LOOSENING, OR BINDING, WANDERING OFF-CENTER, ETC. DEALER SAYS THERE'S NOTHING MORE THEY CAN DO. WHEN IS NHTSA GOING TO LISTEN TO ALL THE COMPLAINTS REGARDING THE STEERING ISSUES ON THIS VEHICLE AND LAUNCH AN INVESTIGATION?? STEERING RACK BOLTS COMING LOOSE? ENGINE CRADLE BOLTS COMING LOOSE? STEERING SHAFT FAILURES AND FRACTURES? EVERY TIME THE VEHICLE IS TAKEN TO SERVICE, THE DEALERS AND SERVICE MANAGERS "PLAY DUMB" AND TRY TO SAY "I DON'T HEAR ANYTHING"...OR "IT DRIVES LIKE ALL THE OTHER GRAND PRIX'S". PLEASE DON'T LET GM AND PONTIAC CONTINUE TO INSULT OUR COLLECTIVE INTELLIGENCE AND IGNORE THESE STEERING AND DESIGN ISSUES TO THE POINT WHERE SOMEONE GETS KILLED. *NM