I OWN A 2004 PONTIAC GRAND PRIX THAT I PURCHASED BRAND NEW. THIS MORNING, I FOUND MY CAR WITH IT'S INTERIOR BURNED OUT. A FIRE STARTED UNDER MY SEAT ON THE DRIVERS SIDE AT THE ELECTRIC SEAT WIRING HARNESS BOX. MY CONCERN IS PONTIAC CUSTOMER SERVICE WANTS ME TO WAIT 2 DAYS, OR UNTIL NEXT TUESDAY BECAUSE IT IS A FRIDAY, FOR A RETU…
Read full complaint
I OWN A 2004 PONTIAC GRAND PRIX THAT I PURCHASED BRAND NEW. THIS MORNING, I FOUND MY CAR WITH IT'S INTERIOR BURNED OUT. A FIRE STARTED UNDER MY SEAT ON THE DRIVERS SIDE AT THE ELECTRIC SEAT WIRING HARNESS BOX. MY CONCERN IS PONTIAC CUSTOMER SERVICE WANTS ME TO WAIT 2 DAYS, OR UNTIL NEXT TUESDAY BECAUSE IT IS A FRIDAY, FOR A RETURN PHONE CALL. MY LIFE DOES NOT STOP BECAUSE PONTIAC FEELS MY PROBLEM IS NOT WORTHY OF A QUICK SOLUTION EVEN THOUGH I AM SURE THERE ARE THOUSANDS OF PONTIAC GRAND PRIXS SITTING UNDER GARAGES THAT COULD CATCH ON FIRE JUST AS MINE DID AND POSSIBLE DESTROY HOMES OR LIVES. THE FIREMEN SAID THE FIRE WAS SO HOT THAT IT MELTED THE STEERING COLUMN AND MELTED OUT THE TOP INTERIOR AND THE FRAME AROUND THE SUNROOF. THEY TOLD ME I WAS FORTUNATE BECAUSE IF ANY OXYGEN WOULD HAVE GOTTEN INTO THE CAR IT WOULD HAVE COMPLETED BURNED THE CAR TO THE GROUND DESTROYING TWO OTHER VEHICLES AND A GARAGE. PONTIAC MAY NOT CONSIDER THIS A PRESSING MATTER BUT I DO. THIS IS A PROBLEM WITH THIS SEAT THAT PONTIAC, OR IT'S OWNERS, NEEDS TO DEAL WITH NOW BEFORE SOMEONE IS LESS FORTUNATE THAN I AND LOOSES A LIFE OR A CHILD'S LIFE. IF THIS HAPPENED TO ME, IT CAN HAPPEN TO ANYONE WITH THIS CAR. I KNOW THIS FIRE WAS CAUSED BY A SHORT IN THE WIRING OF MY SEAT, I KNOW THIS SEAT MAY NEED RECALLED AND PONTIAC PUSHES ME OFF LIKE I HAVE A FLAT TIRE. *TR
NHTSA ODI #10314730
127,811 miles · Apr 5, 2009
Seats
MY DRIVERS SIDE CAR SEAT THAT IS HEATED STARTED BURNING ME THEN SMELLING LIKE WIRE BURNING OR PLASTIC WAS SO HOT COULD NO LONGER SIT TO DRIVE HAD TO OPEN WINDOWS AND PULL MYSELF UP WHILE DRIVING MAKING IT UNSAFE FOR ME..TAKING CAR IN TO BE CHECKED..COULD NOT FIND ANY ONLINE INFO. *TR
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.
Consequence & remedy
Consequence: IF IGNORED, THE BRACKET WOULD FRACTURE AND DEGRADE TO THE POINT WHERE THE INTERMEDIATE STEERING SHAFT COULD SEPARATE, RESULTING IN LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSPECT THE FRONT FRAME ASSEMBLY AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON AUGUST 16, 2004. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKING SYSTEMS." ON SOME OF THESE VEHICLES, THE RIGHT REAR BRAKE HOSE FITTING MAY NOT BE TIGHTENED PROPERLY, AND A BRAKE FLUID LEAK COULD OCCUR.
Consequence & remedy
Consequence: IF ENOUGH FLUID LEAKS, THE BRAKE PEDAL WILL BE LOWER THAN NORMAL, AND STOPPING DISTANCES WILL BE LONGER. IF THIS OCCURS WHEN STOPPING DISTANCE IS LIMITED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL TIGHTEN THE RIGHT REAR BRAKE HOSE FITTING TO THE PROPER TORQUE SPECIFICATION, AND ADD BRAKE FLUID IF NECESSARY. OWNER NOTIFICATION BEGAN AUGUST 28, 2003. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP05010 · Unstable Headlamps
Opened Dec 21, 2005 · Closed Apr 10, 2006
Status: closed (inferred from source dates) · Exterior Lighting:headlights
ODI RECEIVED A PETITION FROM MR. BRAD LAMB OF THE NORTH CAROLINA CONSUMERS COUNCIL, REQUESTING INVESTIGATION OF AN ALLEGED DEFECT EVIDENCED BY SHAKE OR BOUNCE OF THE HEADLAMPS ON MODEL YEAR 2004 PONTIAC GRAND PRIX VEHICLES.ODI'S PREVIOUS REVIEW OF THIS ISSUE IN OCTOBER 2003, DETERMINED THAT IT DID NOT WARRANT INVESTIGATION.ODI'S CURRENT ANALYSIS IDENTIFIED 36 COMPLAINTS IN THE CONSUMER COMPLAINT DATABASE; AND A DECLINING TREND OF REPORTS WAS EVIDENT.A FEW FIELD REPORTS OF SIMILAR NATURE WERE ALSO SUBMITTED BY THE MANUFACTURER IN ITS EARLY WARNING REPORTING DATA.A SERVICE BULLETIN AND A REVISED HEADLAMP RETAINING BRACKET WERE ISSUED IN NOVEMBER 2004, AND THESE ACTIONS ARE SEEN AS APPROPRIATE IN ADDRESSING THE PROBLEM WHILE ALL OF THE SUBJECT VEHICLES ARE STILL COVERED BY THE NEW VEHICLE WARRANTY.COMPROMISE TO SAFE VEHICLE OPERATION AS A RESULT OF THIS ISSUE WAS NOT IDENTIFIED.IT IS UNLIKELY THAT INVESTIGATION WOULD RESULT IN A NHTSA ORDER FOR THE RECALL AND REMEDY OF THIS PROBLEM.
2004 Pontiac Grand Prix Problems, Complaints & Recalls | Skip That Year
Illustration