2004 Pontiac Grand Prix

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard. After stopping and exiting the vehicle, the contact noticed fire underneath the driver's side door, near the rear of the tire extending up towards the dashboard. The contact stated that the fire quickly spread from the engine to the cabin of the vehicle. The Fire Department was called and responded; however, it took a considerable amount of time to extinguish the fire in the engine compartment. The vehicle was subsequently towed from the scene and declared a total loss. A Fire report and Police report were filed. The contact linked teh failure to NHTSA Campaign Number: 15V201000 (Engine and Engine Cooling). The contact had not sustained any injuries. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 200,000.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL CAMPAIGN NUMBER 15V701000 . WE HAVE BEEN NOTIFIED BY GENERAL MOTORS THAT PLANNING IS UNDERWAY TO CONDUCT THIS RECALL, WHICH IS INTENDED TO PREVENT ENGINE FIRES CAUSED BY OIL LEAK. AS PART OF THE PLANS STATED IN THEIR LETTER, THEY WILL BE PERMANENTLY REMOVING AN OIL FILL EXTENSION AND ENGINE "BEAUTY" COVER DURING THIS RECALL. WE HAVE SPOKEN TO GM RECALL PHONE NUMBER ABOUT OUR DISSATISFACTION WITH THE PLAN TO PERMANENTLY REMOVE THE ENGINE COVER. WE SEE THAT AS LOWERING THE VALUE OF THE CAR. IT IS OBVIOUS THAT THEY CAN FIX THE PROBLEM WITHOUT REMOVING THE COVER, AND THEY ARE JUST DOING IT CHEAPER THIS WAY. FROM NHTSA'S PERSPECTIVE, THE PLANNED RECALL, WHICH WILL LOWER RESALE VALUE ON CARS WHERE IT IS PROVIDED, WILL NOT BE AS EFFECTIVE AS IT COULD BE, BECAUSE ONCE THE WORD IS OUT THAT THE RECALL MAKES THE ENGINE UGLIER, SOME OWNERS WILL CHOOSE NOT TO CONDUCT THE RECALL. GM AND THE DEALER ARE AWARE OF THE CONCERNS, BUT WILL NOT COMMIT TO PROVIDING OUR FEEDBACK TO THE ENGINEERING GROUP THAT IS WORKING ON THE PROBLEM. WE ARE ASKING YOU TO CONVEY THESE CONCERNS TO GM. THANK YOU. *TR

2004 PONTIAC GT GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECEIVING RECALL NOTICE AND ELECTRICAL ISSUES. *TGW THE CONSUMER STATED HE EXPERIENCED ELECTRICAL ISSUES, OVER THE YEARS. THE INSTRUMENT PANEL WOULD GO OUT. THE A/C FAN MOTOR, AND TAIL LIGHTS FAILED. THE VEHICLE WOULD SHUT OFF AT ANY TIME. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. ALSO, THE ENGINE OVERHEATED. *JB THE CONSUMER STATED A FIRE DEVELOPED UNDER THE HOOD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED NO FIRE OCCURRED. *JS

[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I ASKED, WHY NONE OF THE VEHICLES HAVE PRICES ON THEM, BUT THEY CONTINUE TO AVOID MY QUESTIONS. I WAS NOT SATISFIED WITH THE TWO VEHICLES, AND THEIR MANAGER, WHICH FINANCE THE VEHICLE FROM [XXX]/CNAC CAME OUT AND SHOWED ME TWO OTHER VEHICLES, AND I KEPT ASKING FOR A SUV, BUT HIS EXPLANATION, 'IT ISN'T IN YOU PRICE RANGE, AND WE WILL DO A BUDGET AFTER YOU CHOOSE A CAR, AND OUT OF THE FOUR CHOICES, I CHOSE THE GRAND AM, I TEST DROVE THE CAR, I TOLD THEM ABOUT THE RUBBING AND A NOISE, AND THE INDICATED, YOU WILL HAVE A WARRANTY, AND WE WILL FIX ANYTHING UNDER THE HOOD, AND ANY THING THAT HAS TO DO WITH THE BRAKES, TIRES, THEY ARE NEW, LIGHTS, BECAUSE WE REFURBISH ALL OUR CARS, "THAT'S WHY WE CHARGE WHAT WE DO; EVERYTHING IS NEW ON THE VEHICLE!, BUT CLEARLY THIS IS A LIE!" I HAVE TAKEN THIS VEHICLE TO BE FIXED FOUR TIMES, THIS LAST TIME, I WENT TO JIFFY LUBE, AND THEY TOOK DIAGNOSTIC, "THE FRONT BRAKES ARE GOING OUT, I HAD TO PURCHASE A AIR FILTER, AND A PCV VALVE, THE DIAGNOSTIC TEST INDICATED, "I DID NOT HAVE A LICENSE LIGHT, LEFT FRONT LIGHT, LEFT BRAKE LIGHTS, TURN SIGNALS DO NOT WORK, NOR DO I HAVE BRAKES!" I PAY $339.91 A MONTH, I INDICATED, TO CNAC, "I CAN NOT AFFORD THIS PRICE, I JUST DO NOT WANT THE CAR, AND CNAC FINANCE GUY TOLD ME, "YOU HAVE ALREADY PURCHASED THE CAR!" A DAY AFTER, I PURCHASED THE VEHICLE, THE TROUBLE STARTED, CHECK ENGINE LIGHTS, OIL LIGHTS, STEERING WHEEL CLICKING, AND CLACKING, FIXED AFTER THREE MONTHS, NEVER FIXED BRAKES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR