Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 67 of 383 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports12 fire reports29 injury reports
What owners actually said
383 reports
Mileage unknown · Apr 13, 2000
Electrical System
IGNITION LOCKS UP. HAS HAPPEND SEVERAL TIMES. LOCKS UP AND THE KEY CANNOT BE TURNED EVEN WHEN THE STEERING COLUMN IS NOT LOCKED UP. LAST TIME IT HAPPEND WE HAD TO PUT THE CAR UP ON A JACK TO UNLOCK THE IGNITION? IT CANNOT BE FIXED NOWTHOUGH WITHOUT SPENDING ALOT OF MONEY. THE CAR WAS TAKEN IN TO THE DEALER WHEN IT WAS UNDER…
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IGNITION LOCKS UP. HAS HAPPEND SEVERAL TIMES. LOCKS UP AND THE KEY CANNOT BE TURNED EVEN WHEN THE STEERING COLUMN IS NOT LOCKED UP. LAST TIME IT HAPPEND WE HAD TO PUT THE CAR UP ON A JACK TO UNLOCK THE IGNITION? IT CANNOT BE FIXED NOWTHOUGH WITHOUT SPENDING ALOT OF MONEY. THE CAR WAS TAKEN IN TO THE DEALER WHEN IT WAS UNDER WARRANTY FOR THE SAME PROBLEM AND THEY SAID THERE WAS NO PROBLEM AND THAT THEY COULD NOT DO ANYTHING FOR ME. THIS IS NOT NORMAL AND SHOULD NOT HAPPEN AND BECAUSE THEY REFUSED TO FIX IT PROPERLY THE FIRST TIMEI AM GOING TO END UP SPENDING A GREAT DEAL AMOUNT OF MONEY. *AK
NHTSA ODI #721396
Mileage unknown · Apr 10, 2000
SteeringUnknown Or Other
THE ENGINE QUITS RUNNING WHILE DRIVING AND WILL NOT RESTART. ENGINE CHECK LIGHT THEN COMES ON AND THE CLOCK WILL NOT SHOW THE TIME. THE DEALER HAS SERVICED THE CAR 3 TIMES FOR THIS AND SAY IT IS SOMETHING DIFFERENT EACH TIME, EVEN THOUGH THE CAR DOES THE EXACT SAME THING EVERY TIME. THE WARRANTY IS ALMOST OUT AND WE FEEL THIS…
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THE ENGINE QUITS RUNNING WHILE DRIVING AND WILL NOT RESTART. ENGINE CHECK LIGHT THEN COMES ON AND THE CLOCK WILL NOT SHOW THE TIME. THE DEALER HAS SERVICED THE CAR 3 TIMES FOR THIS AND SAY IT IS SOMETHING DIFFERENT EACH TIME, EVEN THOUGH THE CAR DOES THE EXACT SAME THING EVERY TIME. THE WARRANTY IS ALMOST OUT AND WE FEEL THIS IS REDICULOUS! *AK
NHTSA ODI #721262
Mileage unknown · Apr 9, 2000
Fuel System, Gasoline
OUR CAR DECELERATES FROM 65 MPH DOWN TO 45 MPH ON THE FREEWAY. THIS HAS OCCURRED NINE DIFFERENT TIMES AND WE ARE FORTUNATE THAT WE HAVE NOT BEEN KILLED. THE DEALERSHIP HAS NO IDEA WHAT IS CAUSING THIS AND THEY DON'T SEEM OVERLY CONCERNED THAT WE MAY DIE IF THIS OCCURS AGAIN. ALL WE ARE ASKING IS FOR THE LEASE TO BE TERMINATED…
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OUR CAR DECELERATES FROM 65 MPH DOWN TO 45 MPH ON THE FREEWAY. THIS HAS OCCURRED NINE DIFFERENT TIMES AND WE ARE FORTUNATE THAT WE HAVE NOT BEEN KILLED. THE DEALERSHIP HAS NO IDEA WHAT IS CAUSING THIS AND THEY DON'T SEEM OVERLY CONCERNED THAT WE MAY DIE IF THIS OCCURS AGAIN. ALL WE ARE ASKING IS FOR THE LEASE TO BE TERMINATED BECUASE OF THIS PROBLEM. PLEASE HELP US BEFORE SOMETHING HAPPENS. THANK YOU. *AK
NHTSA ODI #721232
Mileage unknown · Mar 19, 2000
Electrical SystemEngine And Engine CoolingSteering
I HAVE HAD MULTIPLE PROBLEMS FROM THIS CAR AND, GM DOES NOT WANT TO HELP. I WAS SENT OUT OF THE DEALER SHIP WITH NO HORN FOR THREE DAYS. DEALERS ARE NOW SMART ENOUGH TO WORK AROUND THE LEMON LAW IN WORDING REPAIR ORDERS. I THINK WITH ALL THE MOTOR PROBLEMS AND, SAFETY ISSUES MAYBE AN INVESTIGATION SHOULD BE DONE BEFORE A CAR STA…
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I HAVE HAD MULTIPLE PROBLEMS FROM THIS CAR AND, GM DOES NOT WANT TO HELP. I WAS SENT OUT OF THE DEALER SHIP WITH NO HORN FOR THREE DAYS. DEALERS ARE NOW SMART ENOUGH TO WORK AROUND THE LEMON LAW IN WORDING REPAIR ORDERS. I THINK WITH ALL THE MOTOR PROBLEMS AND, SAFETY ISSUES MAYBE AN INVESTIGATION SHOULD BE DONE BEFORE A CAR STALLS AND SOMEONE GETS KILLED. *AK
NHTSA ODI #720331
Mileage unknown · Mar 3, 2000
Engine And Engine CoolingService Brakes, HydraulicVehicle Speed Control
TH NEXT YEAR AFTER I PURCHASED MY CAR, I BEGAN TO LOSE COMPRESSION. THE CAR WOULD ALSO ACCELERATE ON ITS OWN, I NOTICED THAT MY "CHECK ENGINE LIGHTS WERE ON." I IMMEDIATELY TOOK THE CAR BACK TO THE DEALERS AND THEY GAVE A DIAGNOSIS OF "USING THE WRONG GAS". I AM A WOMEN, AND I DON'T KNOW MUCH ABOUT CARS, THEREFORE, AT THE TIME,…
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TH NEXT YEAR AFTER I PURCHASED MY CAR, I BEGAN TO LOSE COMPRESSION. THE CAR WOULD ALSO ACCELERATE ON ITS OWN, I NOTICED THAT MY "CHECK ENGINE LIGHTS WERE ON." I IMMEDIATELY TOOK THE CAR BACK TO THE DEALERS AND THEY GAVE A DIAGNOSIS OF "USING THE WRONG GAS". I AM A WOMEN, AND I DON'T KNOW MUCH ABOUT CARS, THEREFORE, AT THE TIME, I DID NOT DISPUTE THIS RIDICULOUS DIAGNOSIS. A YEAR LATER, I HAD TO REPLACE THE BRAKES/DISC PADS TWICE. THERE WAS LOUD SQUELCHING NOISES. I ALSO BOUGHT NEW TIRES AFTER ONE YEAR. MAJOR PROBLEMS HAVE DEVELOPED SINCE 1999, WHICH ARE: I HAD TO HAVE THE THERMOSTAT REPLACED (AIR CONDITION AND HEAT STOPPED WORKING), I HAD TO HAVE A NEW WATERPUMP INSTALLED (CAR WAS POURING ANTI-FREEZE AND SMOKING), AND AS OF FEBRUARY 6, 2000, THE CAR JUST COMPLETELY STOPPED RUNNING. I RECEIVED TWO QOUTES FROM AREA REPAIR SHOPS ESTIMATING BETWEEN $3K TO $4,500 TO REBUILD AND ENGINE! I HAVE EXHAUSTED MYSELF CONTACTING FRED JONES (SPOKE TO HIM PERSONALLY) OF FRED JONES PONTIAC, AND THEIR CUSTOMER CARE CENTER. PLEASE HELP ME! ALSO, I READ ON YOUR SITE THAT THERE WAS A RECALL ON THIS VEHICLE FOR UNDERHOOD FIRES - I NEVER RECEIVED A RECALL LETTER AND MY CAR WAS NEVER TAKEN IN! I AM VERY CONCERNED THAT BESIDES THIS MAKE OF CAR BEING A LEMON, THIS MAY HAVE ALSO CONTRIBUTED TO MY PROBLEMS. PLEASE HELP ME!!! *AK
NHTSA ODI #719634
Mileage unknown · Feb 28, 2000
Visibility
WHILE DRIVING DRIVER COULD TURN ON THE WINDSHIELD WIPERS, BUT THEY WON'T WORK.DRIVER MUST KEEP ON TRYING UNTIL THEY WILL WORK. *AK
NHTSA ODI #857618
Mileage unknown · Feb 28, 2000
Service Brakes, Hydraulic
CONTACTED DEALER GOT NO HELP...CONTACTED FACTORY GOT NO HELP. NO SAFETY DEFECT LISTED IN SUMMARY.
NHTSA ODI #719393
Mileage unknown · Jan 31, 2000
Latches/locks/linkages
TWICE I'VE EXITED MY CAR TO SEE MY HOOD OPENED TO THE SAFETY CATCH. IT'S A SCARY THOUGHT WHAT COULD OCCUR IF THE SECONDARY SAFETY DEVICE FAILED.
NHTSA ODI #718128
Mileage unknown · Jan 30, 2000
Engine And Engine Cooling
MNO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #718076
Mileage unknown · Jan 27, 2000
Suspension
UPON DELIVERY OF MY CAR I HEARD A LOUD SPORADIC CRUNCHING NOICE FROM THE FRONT RIGHT SIDE OF MY CAR. AFTER MANY VISITS MY ORIGINAL DEALERSHIP COULD NOT FIND THE REASON I CONTACTED ANOTHER DEALER WHO DIAGNOSED THE NOISE AS THE EVAP SYSTEM AND THAT IT WAS A NORMAL NOISE. THIS IS NOT A NORMAL NOISE TO ME AND I AM VERY UNSATISFIED W…
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UPON DELIVERY OF MY CAR I HEARD A LOUD SPORADIC CRUNCHING NOICE FROM THE FRONT RIGHT SIDE OF MY CAR. AFTER MANY VISITS MY ORIGINAL DEALERSHIP COULD NOT FIND THE REASON I CONTACTED ANOTHER DEALER WHO DIAGNOSED THE NOISE AS THE EVAP SYSTEM AND THAT IT WAS A NORMAL NOISE. THIS IS NOT A NORMAL NOISE TO ME AND I AM VERY UNSATISFIED WITH THE NOISE MY CAR MAKES IT IS TEMPERATURE RELATED AND SPORATIC FOR THIS REASON I FEEL THAT I SHOULD HAVE BEEN TOLD ABOUT THIS NOISE AT THE TIME OF SALE SO I HAD THE CHOICE OF BUYING THIS MODEL WITH THE DISTURBING CRUNCHING NOISE.I WAS NOT INFORMED THAT THE CAR I WAS PURCHASI8NG WOULD MAKE THIS NOISE AND WAS TOLD AT A WORKSHOP IN JAN 1997 THAT IT WAS NOT A NORMAL NOISE AND THAT I SHOULD BRING IT IN TO THE SERVICE CENTER WHICH IS WHEN MY MANY VISITS STARTED. I HAVE MADE MANY PHONE CALLS WROTE A LETTER AND HAVE HAD TERRIBLE CUSTOMER SERVICE. MY CAR STILL HAS THIS NOISE. THANDK YOU PAT PASCO. *AK
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Consequence & remedy
Consequence: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.
Remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH. OWNER NOTIFICATION BEGAN MARCH 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, BUICK AT 1-800-521-7300, OR OLDSMOBILE AT 1-800-442-6537.
THE PROTECTIVE COVER FOR THE UNDERHOOD FUSE CENTER WAS OMITTED. WITHOUT THIS COVER, THE POSITIVE TERMINAL BOLT ON THE FUSE BLOCK IS EXPOSED AND CAN CONTACT THE INSULATED NEGATIVE BATTERY CABLE. IF THE INSULATION ON THE NEGATIVE CABLE BECOMES SUFFICIENTLY WORN, AN ELECTRICAL SHORT CIRCUIT CAN OCCUR BETWEEN THE POSITIVE TERMINAL AND NEGATIVE CABLE RESULTING IN EXTREMELY HIGH CURRENT FLOW.
Consequence & remedy
Consequence: THIS HIGH CURRENT FLOW CAN CAUSE ARCING AND RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES FOR THE PRESENCE OF THE PROTECTIVE COVER AND, IF NECESSARY, INSTALL A PROTECTIVE COVER TO THE UNDERHOOD FUSE CENTER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
RQ98013 · Oversensitive Air Bag Deployments
Opened Aug 26, 1998 · No close date supplied
Status: open (inferred from source dates) · Air Bags
ON JUNE 26, 1998, GENERAL MOTORS BEGAIN A SAFETY RECALL, 98V-146, TO RECALIBRATE THE AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM) IN THE 1996 AND SOME 1997 J BODY CARS, CAVALIER AND SUNFIRE.DUE TO CERTAIN CALIBRATIONS IN THE AIR BAG SDM, THERE IS AN INCREASED RISK OF INADVERTENT AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.THE RECALL POPULATION CONSISTS OF 675,302 VEHICLES BUILT FROM APRIL 1995 THROUGH MAY 1997.ODI HAS RECEIVED 8 OWNER REPORTS ALLEGING INADVERTENT AIR BAG DEPLOYMENT WITHOUT A CRASH.THE PURPOSER OF THE RQ IS TO DETERMINE WHETHER GM SHOULD EXPAND THE RECALL TO INCLUDE THESE VEHICLES.CLOSING RESUME NOTE:AS OF AUGUST 5, 1999, ODI RECEIVED ONE ADDITIONAL COMPLAINT REGARDING THE ALLEGED DEFECT.THE INCIDENT RATES FOR THE SUBJECT VEHICLES ARE ABOUT ONE-THRID OF THE RATES OF THE RECALLED VEHICLES (WHEN THE RECALL WAS INITIATED).BASED ON THE AVAILABLE INFORMATION, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOSE NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY FUTURE CIRCUMSTANCES.
1997 Pontiac Grand Am Problems, Complaints & Recalls | Skip That Year
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