2000 Plymouth Voyager

ON SEVERAL OCCASIONS, I NOTICED THE SEATBELT HOLDING MY SON'S CARSEAT IN PLACE HAD COME UNLATCHED. TO THE BEST OF MY KNOWLEDGE, NOTHING WAS DONE TO CAUSE IT TO OPEN. I OWN A 2000 PLYMOUTH GRAND VOYAGER AND RECENTLY READ THAT APPARENTLY, THIS IS A PROBLEM WITH MY VEHICLE AND ITS GENERATION 3 SEATBELTS. I CONTACTED A DEALER THIS MORNING TO REQUEST REPLACEMENT OF THE 7 SEATBELTS AND WAS TOLD THEY DON'T DO THAT. I WAS ASKED IF THERE WAS A PROBLEM WITH THEM AND I MENTIONED THAT THEY HAD SPONTANEOUSLY UNLATCHED AND THAT I'D BEEN READING OF PROBLEMS WITH THAT TYPE OF SEATBELT. I WAS THEN TOLD THAT THAT WAS A LEGAL ISSUE AND I NEEDED TO CONTACT THE CORPORATE OFFICE, WHICH I WILL DO THIS AFTERNOON. *AK

THE PROBLEM STARTED IN MAY OF 2003, ORIGINALLY. I BOUGHT THE VEHICLE A 2000 PLYMOUTH VOYAGER FROM A DEALERSHIP IN JUNE 2003. IT HAD 52,400 MILES ON IT WHEN I PURCHASED IT. I TRAVEL A LOT MOSTLY HIGHWAY AND PUT APPROXIMATELY 7800 MILES ON THE VEHICLE SINCE I BOUGHT THE VAN. I NOTICED A LEAK ON THE GROUND IN MID-OCTOBER. BEFORE THIS I HAD NOTICED ON THREE OCCASIONS MOSTLY IN THE MORNING THAT THE VAN WOULD HESITATE AND NO GO FORWARD WHEN I STEPPED ON THE GAS, THEN IT WOULD LUNGE FORWARD, THE SAME HAPPENED A COUPLE OF TIMES WHEN I TRIED TO GO IN REVERSE. I THOUGHT IT WAS BECAUSE I HAD NOT WARMED THE VAN UP IN THE A.M. THEN I NOTICED THE LEAK AND I TOOK IT TO THE NEAREST GARAGE. I WAS TOLD IT WAS A TRANSMISSION LEAK. THEY LOOKED AT IT AND SAID IT HAD BEEN FIXED BEFORE AND THAT MY ENGINE WAS SOAKED WITH TRANSMISSION FLUID. THE CLAMPS THAT WERE ON THE HOSES WERE TWO BIG AND THE TRANSMISSION PAN WAS NOT PUT IN CORRECTLY. I CALLED THE CHRYSLER DEALER SHIP AND THEY STATED THEY COULD NOT GIVE ME ANY DOCUMENTS REGARDING THE REPAIRS THAT THE PREVIOUS OWNER HAD DONE. HOWEVER, THE SERVICE MAN DID SAY THAT THEY HAD THE VEHICLE IN MAY OF 2003 BECAUSE OF LEAKS FROM THE HOSES OF THE TRANSMISSION. THEY PUT NEW CLAMPS ON AND THAT SEEMED TO FIX THE PROBLEM. THE DAY AFTER I HAD THE CLAMPS DONE IN OCTOBER THE VAN WOULD NOT GO INTO GEAR, THEN IT WOULD LUNGE FORWARD. I WOULD TRY TO GO FORWARD AND IT WOULD GO BACKWARDS. I NEARLY GOT IN TO ACCIDENTS GETTING IT TO THE DEALER. I TOOK IT TO THE CHRYSLER DEALERSHIP IN BANGOR AND THEY TOLD ME I NEEDED A NEW TRANSMISSION. IT IS ACTUALLY A REBUILT ONE. IT IS COSTING ME $2,525 TOTAL. I HAVE LOOKED INTO THIS A LOT AND THIS APPEARS A COMMON PROBLEM WITH THIS VEHICLE.

WE PURCHASED THE VEHICLE BECAUSE IT ONLY HAD 21,486 AT THREE YEARS OLD AND THEY CALLED IT CERTIFIED. WHEN THE AIR CONDITIONING WENT OUT THEY REFUSED TO EVEN REIMBURSE US PART OF IT BECAUSE WE DID NOT HAVE THE EXTENDED WARRANTY. WE HAVE THE POWERTRAIN A THIS POINT UNTIL 70,000 MILES. WE HAVE HAD ENGINE KNOCKING, WHICH OUR MECHANIC ADDED AN ADDITIVE TO AND SEEMED TO GO AWAY BUT NOW AT THE END OF AUGUST SEEMS TO BE RETURNING. THE TIRES WERE TERRIBLE AT WHAT SEEMED TO US TO BE LOW MILEAGE. WE HAD SENSORS THAT WENT AND CAUSED THE TRANSMISSION TO DOWNWSHIFT SO OUR MECHANIC REPAIRED. WE HAVE SUBMITTED THAT ONE BILL TO CHRYSLER BECAUSE IT TURNS OUT IT WAS A POWERTRAIN ISSUE ON THAT. WE HAVE NOT RECEIVED REIMBURSEMENT YET. WHEN THE BRAKES WENT METAL TO METAL TOTALLY WITHOUT WARNING ON AUGUST 23 WE BEGAN TO WONDER IF OUR ODOMETER HAD BEEN TURNED BACK BEFORE WE BOUGHT IT BUT ARE NOW THINKING IT IS JUST A VERY CHEAP,SHODDY VECHICLE AND WE ARE SO SORRY WE HAVE BOUGHT IT AND WASTED THIS MUCH MONEY ON IT. WE WENT BACK TO THE DEALER, SUNCOAST CHRYSLER PLYMOUTH WHEN THE AIR WENT OUT AND THEY REFUSED TO DO ANYTHING. WE WENT BACK AGAIN TO THE GENERAL MANAGER AT THE END OF AUGUST TRYING TO FIND A WAY TO GET OUT OF THIS AND GET OUR MONEY BACK OR AT THE VERY LEAST HELP WITH THE EXTREMELY EXPENSIVE BRAKE REPAIR AND THEY SAID THERE IS NOTHING THEY CAN DO. THE ENGINE DOES NOT SOUND GOOD NOW SO WE ARE EXPECTING ANYTHING TO HAPPEN NEXT.

MY VAN (PLYMOUTH VOYAGER 2000) STALLED IN THE MIDDLE OF AN INTERSECTION. I WAS UNABLE TO START IT AND HAD TO BE TOWED IN TO AN AUTO CENTER. AFTER A REVIEW, I WAS TOLD THAT THE TENSIONER UNIT THAT HOUSED THE TIMING BELT BROKE INTO PIECES. THE SHOP CALLED THE DEALERSHIP AND WAS INFORMED THAT THEY KNEW OF THE DEFECT AND HAS ALREADY CONSTRUCTED A REPLACEMENT UNIT FOR THE VAN. WHEN ASKED IF THERE WAS A RECALL ON THE DEFECTIVE PART, THEY WERE TOLD NO. MY HUSBAND CALLED TWO DEALERSHIPS AND WAS TOLD THE SAME BY BOTH. "AS OF YET, THERE IS NO RECALL ON THE DEFECTIVE PART." I WOULD HAVE TO PAY FOR THE REPLACEMENT PART. THE TOTAL COST OF THE WORK DONE WAS $836.77. I DO NOT UNDERSTAND WHY I HAVE TO PAY FOR A PART THAT IS KNOWN BY THE MANUFACTURER TO BE DEFECTIVE.*AK

I PURCHASED A NEW 2000 PLYMOUTH VOYAGER MINIVAN IN NOVEMBER OF 1999. IN JANUARY 2002, AT 38,000 MILES, THE TRANSMISSION FAILED, STRANDING ME ON THE SIDE OF THE ROAD. A LOCAL CHRYSLER DEALER DIAGNOSED THE CAUSE AS A FAILED TORQUE CONVERTER. THE TORQUE CONVERTER, AS WELL AS SEVERAL OTHER TRANSMISSION COMPONENTS, WERE REPLACED. IN JANUARY 2003, AT 55,000 MILES, A TRANSMISSION FLUID LEAK WAS NOTICED. THE SAME DEALER REPAIRED TRANSMISSION FLUID LINES AND SEALS, AND CHANGED THE TRANSMISSION FLUID AND FILTER. IN NOVEMBER 2003, AT 75,000 MILES, THE TRANSMISSION FAILED AGAIN, LEAVING MY CHILDREN AND I STRANDED ON THE ROADSIDE AT NIGHT. ANOTHER CHRYSLER DEALER DIAGNOSED THE PROBLEM AS A SECOND FAILED TORQUE CONVERTER. *NLM