1999 Plymouth Voyager

TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE SHOCK TOWERS HAVE ALL RUSTED. IT IS THE ONLY AREA ON THE VEHICLE THAT HAS RUST DAMAGE. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM IS NOT WORKING, EVEN THOUGH HE HAS SPENT $1,000 TO HAVE IT REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 84,942 AND FAILURE MILEAGE WAS 64,000.

TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING THROUGH WET CONDITIONS THE SERPENTINE BELT WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOUR TIMES. EACH TIME THE DEALER WOULD REATTACH THE BELT,THE SAME FAILURE WOULD OCCUR. THE DEALER WAS UNABLE TO EXPLAIN THE REASON FOR THE FAILURE. THE CURRENT MILEAGE WAS 104,091 , AND FAILURE MILEAGE WAS 71,798.*AK

TL* - THE CONTACT STATED THAT ON DECEMBER 7, 2006, WHILE DRIVING A 1999 GRAND VOYAGER SE AT 3 MPH SHE SAW FLAMES IN REARVIEW MIRROR. THE CONTACT STATED THAT THE STEREO SYSTEM'S SPEAKER WAS ON FIRE. HOWEVER, NO ONE WAS INJURED IN THE FIRE, BUT THAT FIRE SPREAD TO THE 3RD ROW SEAT, AND THE REAR DRIVER 'S SIDE WINDOW EXPLODED. THE HEADLINER OF THE PASSENGER COMPARTMENT HAD TO BE REPLACED. THE CONTACT STATED THAT THE EQUIPMENT WAS NOT UNDER A SAFETY RECALL. HOWEVER, THE 2000 AND 2002, PLYMOUTH GRAND VOYAGERS DID HAVE SAFETY RECALLS FOR CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCKS WHICH MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO, RESULTING IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENT DIRECT CURRENT TO THE REAR SPEAKERS. THIS COULD RESULT IN A SPEAKER FIRE DUE TO A SHORT CIRCUITING OF THE WIRING THAT LEADS TO THE REAR SPEAKER POTENTIALLY CAUSING A FIRE." THE CONTACT STATED THAT HER INSURANCE AGENT DETERMINED THAT THE SOURCE OF THE FIRE WAS THE CONNECTOR BETWEEN THE RADIO AND SPEAKER. DAIMLER CHRYSLER PROVIDED THE CONTACT WITH REFERENCE NUMBER 15815602 FOR THIS COMPLAINT. *AK

I IMPORTED A CHRYSLER VOYAGER TO NEW ZEALAND VIN [XXX] WHICH NOT COMPLY FOR FRONTAL IMPACT. I EMAILED CHRYSLER TO GET A STATEMENT OF COMPLIANCE FOR THE VEHICLE BECAUSE I CAN'T REGISTER THE CAR IN THE COUNTRY DUE THE POOR SAFETY ACTION FOR FRONTAL IMPACT. WWW.LTSA.GOVT.NZ SAID THAT ALL CARS MANUFACTURED FROM CHRYSLER BEFORE MARCH 1999 DOESN'T COMPLY FOR FRONTAL IMPACT. CAN YOU PLEASE ADVISE AS I CAN'T REGISTER MY MINIVAN HERE IN NZ. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED, WHILE DRIVING DURING LIGHT RAIN, AT 50 MPH., THE POWER STEERING BELT DETACHED CAUSING THE STEERING TO BE DIFFICULT. THE INDEPENDENT SERVICE MECHANIC REPLACED THE COMPONENT. THE POWER STEERING BELT DETACHED AGAIN UNDER THE SAME CIRCUMSTANCES. THE INDEPENDENT SERVICE MECHANIC ALERTED THE CONTACT THAT THERE WAS A RECALL ON SIMILAR ISSUE FOR OTHER MODELS OF THE SAME MANUFACTURER.

FOUND BLISTERING STEEL ON LEFT STRUT TOWER. WAS CONCERNED BECAUSE STRUT TOP IS SUPPORTED BY THE TOWER. USED A SCREWDRIVER AND HAMMER TO KNOCK RUSTED METAL LOOSE. FOUND HOLES CLEAR THROUGH THE METAL INTO THE WHEEL WELL. TOOK THE VEHICLE TO THE DEALER. WAS TOLD THIS IS A COMMON PROBLEM WITH A BULLETIN FROM CHRYSLER CORPORATION. WAS TOLD THE VEHICLE COULD BE REPAIRED FOR $350.00 DOLLARS. HAD VEHICLE REPAIRED AND PAID THE BILL. I FEEL THAT THIS IS A DEFECT IN THE VEHICLE DESIGN THAT IS UNSAFE. CHRYSLER SHOULD HAVE A RECALL AND REIMBURSE PEOPLE FOR THE REPAIRS. I HAVE TAKEN DIGITAL PHOTOGRAPHS OF THE RUST DAMAGE. *NM

ON 12/03/2005, MY 1999 PLYMOUTH GRAND VOYAGER MINI VAN'S TIE RODS FAILED AND MY WHEELS WENT WALL-EYED. MY CAR SLID INTO AN UNOCCUPIED PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. MY SON-IN-LAW LOOKED UNDER THE VEHICLE AND TOLD ME THAT MY TIE RODS BROKE. I WAS DRIVING AT 25 MILES PER HOUR. THE REPAIRS WERE: REPLACED RIGHT FRONT AXLE, LOWER CONTROL ARM AND POWER STEERING RACK, ALIGHMENT AND COLLISION AND BODY WORK. THIS ACCIDENT COST $2809.33 PLUS MY $500.00 DEDUCTIBLE. MY CAR WAS STILL UNDER WARRANTY BUT BECAUSE MY CAR SLID INTO ANOTHER VEHICLE CHRYSLER WOULDN'T HONOR MY WARRANTY. MY VEHICLE WAS 5 YEAR OLD. I BELIEVE THAT TIE RODS SHOULD NOT FAIL FOR THAT SHORT A TIME. THE VEHICLE HAD LESS THAN 49,000 MILES ON IT. I CALLED DAIMLER CHRYSLER TO COMPLAIN ABOUT A POSSIBLE DEFECT. MY FRIEND IN NEW JERSEY INFORMED ME THAT HIS 2000 DODGE DORANGO WAS RECALLED FOR DEFECTIVE TIE RODS. CHRYSLER STOPPED MANUFACTURING MY VEHICLE AROUND THE SAME YEAR. I TALKED TO AN EMPLOYEE OF CHRYSLER, MATT, SPECIAL INVESTIGATIONS. HE TOLD ME THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I SHOULD CONTACT MY INSURANCE COMPANY BECAUSE THEY HAVE FULL SUBJUGATION RIGHTS TO TRY TO RECOVER THE COST OF REPAIRS ALONG WITH MY DEDUCTIBLE. I DID THAT ON JANUARY 18, 2006. I WROTE TO MS. ELIZABETH BEACH & MS. JENNIFER JONES OF AAA MID-ATLANTIC INSURANCE GROUP. I GOT NO SATISFACTION FROM CHRYSLER OR FROM MY OWN INSURANCE COMPANY. MY INSURANCE COMPANY DIDN'T WRITE BACK TO SAY WHETHER OR NOT THEY WILL INVESTIGATE THE MATTER. MY INSURANCE RATES WILL PROBABLY GO UP BECAUSE OF THIS DEFECT. IF I WERE ON A HIGHWAY DOING 55 MILES AN HOUR AND THE CAR TIE RODS FAILED AT THAT TIME I WOULD HAVE MORE THAN LIKELY BEEN INJURED OR KILLED ALONG WITH MY FAMILY MEMBERS AND MAYBE MY GRANDCHILDREN WOULD HAVE BEEN IN THE VEHICLE WITH US. I'M ANGRY AND DON'T WANT ANYONE ELSE TO EXPERIENCE THIS PROBLEM BECAUSE OF A MANUFACTURER'S DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. *NM

DT*: THE CONTACT STATED WHILE DRIVING 30MPH, THE AIRBAG WARNING LIGHT ILLUMINATED WITHOUT ANY PRIOR WARNING. AFTERWARDS, THE DASH PANEL CLOCK, RADIO, AND HEATING DEFROSTER STOPPED WORKING. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO TURN THE ENGINE OFF. THE KEY WOULD NOT RELEASE FROM THE IGNITION AND THE ENGINE CONTINUED RUNNING. AFTER MULTIPLE ATTEMPTS, THE CONTACT REMOVED THE BATTERY CABLES FROM THE BATTERY AND REATTACHED THEM. THE ENGINE STOPPED RUNNING, BUT THE CLOCK AND RADIO ILLUMINATED INDICATING NORMAL FUNCTION. ALTHOUGH THE KEY REMAINED IN THE IGNITION, THE VEHICLE WAS NOT SEEN BY A DEALER.