WHILE DRIVING 72 MPH, THE DRIVER'S SEAT BACK COLLAPSED BACKWARD, ALMOST HITTING THE FLOOR, BECAUSE BOTH REAR SEATS WERE REMOVED TO CARRY CARGO. THE DRIVER BARELY KEPT A GRIP ON THE STEERING AND PULLED HIMSELF UP AND WAS ABLE TO MAINTAIN CONTROL OF THE VAN. THE DRIVER REMOVED THE SIDE PANEL OF THE SEAT AND NOTICED THAT A PLAST…
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WHILE DRIVING 72 MPH, THE DRIVER'S SEAT BACK COLLAPSED BACKWARD, ALMOST HITTING THE FLOOR, BECAUSE BOTH REAR SEATS WERE REMOVED TO CARRY CARGO. THE DRIVER BARELY KEPT A GRIP ON THE STEERING AND PULLED HIMSELF UP AND WAS ABLE TO MAINTAIN CONTROL OF THE VAN. THE DRIVER REMOVED THE SIDE PANEL OF THE SEAT AND NOTICED THAT A PLASTIC PIECE INSIDE THE PANEL HAD BROKE. THE DEALERSHIP HAS BEEN CONTACTED. THE CAUSE OF PIECE BREAKING HAS YET TO DETERMINED. THE FOLLOWING DAY WHEN THE EMERGENCY PARKING BRAKES WAS DISENGAGED, THE LEVER BROKE OFF IN THE CONSUMER'S HAND. *JB
NHTSA ODI #10097400
Mileage unknown · Jul 14, 2003
SeatsSteeringCrash
CONSUMER WAS REAR ENDED AND DRIVER AND PASSENGER SEATS WERE BROKE. DRIVER LOST CONTROL AND HIT ANOTHER VEHICLE. DEALER NOTIFIED. *AK
NHTSA ODI #10027224
Mileage unknown · Jun 27, 2002
SeatsCrash
IN A REAR END COLLISON 2 FRONT SEATS, AND1 MIDDLE SEAT COLLAPSED. *AK
NHTSA ODI #8012850
Mileage unknown · Feb 12, 2001
Air BagsSeatsCrash
CONSUMER WAS INVOLVED IN A 35 T0 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, UPON IMPACT, BOTH REAR SEATS BROKE AWAY FROM THE SEAT TRACKS WHICH CAUSED A CHILD TO BE NEARLY THROWN FROM VEHICLE. *AK
NHTSA ODI #880376
Mileage unknown · Aug 19, 1999
SeatsCrashInjury
ON JUNE 7TH, 1999 I WAS ON MY WAY TO WORK AND I WAS STOPPED AT A LIGHT ON DENTON HWY. IN FORT WORTH, TEXAS AND I WAS REAR ENDED BY SOMEONE. MY PLYMOUTH VOYAGER WAS ONLY A MONTH OLD. WHEN I HIT MY DRIVER'S SEAT WENT BACK IN A RECLINING POSITION AND THE METAL PART OF MY SEAT BROKE RIGHT INTO. IT WAS A CLEAN BREAK FROM THE WAY I…
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ON JUNE 7TH, 1999 I WAS ON MY WAY TO WORK AND I WAS STOPPED AT A LIGHT ON DENTON HWY. IN FORT WORTH, TEXAS AND I WAS REAR ENDED BY SOMEONE. MY PLYMOUTH VOYAGER WAS ONLY A MONTH OLD. WHEN I HIT MY DRIVER'S SEAT WENT BACK IN A RECLINING POSITION AND THE METAL PART OF MY SEAT BROKE RIGHT INTO. IT WAS A CLEAN BREAK FROM THE WAY IT LOOKS. WE STILL HAVE THE SEAT. MY HUSBAND AND I BOTH FEEL THAT SEAT MIGHT HAVE BEEN DEFECTIVE FOR IT TO BREAK INTO LIKE THAT. IT WAS ONLY A MONTH OLD. I TALK TO THE GUY WE BOUGHT IT FROM AT MEADOR CHRYSLER THE NEXT DAY AFTER THE ACCIDENT. HE HAD CALLED US. I TOLD HIM ABOUT THE ACCIDENT AND THAT WE WERE CONCERNED ABOUT THE SEAT BREAKING. HE SAID HE WAS SORRY ABOUT THE ACCIDENT BUT THAT IT PROBABLY BROKE FROM THE IMPACT OF THE COLLISION. HE SAID THEIR SEATS ARE MADE OF STRONG DURABLE STUFF. HE DID NOT GIVE ME THE MANUFACTURER'S NUMBER NOR OFFER IT. TWO WEEKS LATER I TALK TO THE CUSTOMER SATISFACTION DEPT. BECAUSE THEY HAD SENT US A LETTER WELCOMING US TO CHRYSLER FAMILY AND IF WE HAD ANY CONCERNS TO CALL. I CALLED AND TALK TO HIM AND TOLD HIM OF MY CONCERN. ALL HE SEEMED TO BE CONCERNED ABOUT WAS WHERE I HAD THE VAN FIXED. AGAIN, HE DID NOT OFFER THE MANUFACTURER'S NUMBER. NEITHER OF THESE PEOPLE TOLD ME I SHOULDNT GET MY VAN FIXED UNTIL AN INVESTIGATION WAS DONE NOR GIVE ME THE NUMBER TO REPORT THE ACCIDENT. I FINALLY GOT THE NUMBER FROM THE PAYMENT CENTER. I CALLED THE MANUFACTURER AND SPOKE TO A LADY THERE. SHE WAS VERY NICE AND TOLD ME THEY SHOULD HAVE GIVE ME THE NUMBER SO I COULD REPORT THE ACCIDENT AND LET THEM INVESTIGATE THE SITUATION AND THAT I SHOULDNT HAVE GOT THE VAN FIXED. SHE SAID THEY WOULD INVESTIGATE AND GET BACK WITH ME WITHIN 3 DAYS. I GOT A LETTER FROM THE INVESTIGATION DEPT. TELLING ME THAT I GOT THE VAN FIXED SO THERE WAS NOTHING TO INVESTIGATE. HE SAID THE SEATS WERE DESIGNED TO RECLINE BACK TO PROTECT YOU FROM NECK INJURIES AND PROTECT OTHER PEOPLE IN THE VAN THAT MIGHT NOT BE IN A SEAT BELT..
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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