NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
65 reportsClear category filterMileage unknown · Nov 25, 2001
Engine And Engine Cooling
I WAS TRAVELING AT ABOUT 60 MPH ON INTERSTATE 85 NORTH IN ATLANTA, GA WHEN I HEARD A LOUD BUMPING NOISE UNDER THE VEHICLE. I LOOKED IN THE REAR VIEW MIROR AND SAW SOMTHING ROLLING ON THE ROAD. I LOST POWER STEERING AND THE VEHICLE WAS VERY DIFFICULT TO CONTROL. I MANAGED TO GET TO SAFE SPOT OFF THE ROAD AND LOOKING UNDER THE H…
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I WAS TRAVELING AT ABOUT 60 MPH ON INTERSTATE 85 NORTH IN ATLANTA, GA WHEN I HEARD A LOUD BUMPING NOISE UNDER THE VEHICLE. I LOOKED IN THE REAR VIEW MIROR AND SAW SOMTHING ROLLING ON THE ROAD. I LOST POWER STEERING AND THE VEHICLE WAS VERY DIFFICULT TO CONTROL. I MANAGED TO GET TO SAFE SPOT OFF THE ROAD AND LOOKING UNDER THE HOOD I DISCOVERED MY WATER PUMP PULLEY WAS OFF AND LAYING ON THE SPLASH PAN. THE SERPENTINE BELT TENSIONER PULLEY HAD ALSO FALLEN OFF AND WAS WHAT I HAD SEEN ROLLING IN THE ROAD. I HAD THE VEHICLE TOWED TO A FIVE STAR CHRYSLER DEALERSHIP IN STONE MOUNTAIN, GA WHERE THE MAINTENANCE SUPERVISOR SAID IT JUST WORE OUT AND HE HAD SEEN THEM FALL OFF IN LESS MILEAGE THAN MINE HAD. I COMPLAINED THAT IT WAS A MANUFACTURES DEFECT AND SHOULD NOT HAVE JUST SUDENLY FALLEN OFF WITH NO WARNING. I WAS LEFT WITH NO CHOICE BUT TO HAVE IT REPAIRED. THEY CHARGED ME JUST UNDER $400.00 TO REPLACE THE WATER PUMP AND PUT A NEW TENSIONER PULLEY ON IT. TOWING COST ME $85.00 AND A RENTAL VEHICLE $79.00. THE DEALER MAINTENANCE SUPERVISOR EVEN HAD THE NERVE TO ASK ME IF I WANTED TO GET A 60000 MILE CHECK UP WHILE THEY WERE WORKING ON IT. I TOLD HIM NO THANKS THE VEHICLE NEVER MADE IT TO 60000 MILES. I HAVE NOT COMPLAINED TO CHRYSLER BECAUSE I FELT I WOULD GET THE SAME COLD TREATMENT THAT I GOT FROM THE DEALERSHIP IN STONE MOUNTAIN WHERE I WAS STRANDED OVER 100 MILES AWAY FROM HOME. I ONCE THOUGHT CHRYSLER MADE GOOD QUALITY VEHICLES BUT NO MORE.*AK
NHTSA ODI #754867
Mileage unknown · Nov 12, 2001
Engine And Engine Cooling
FAN RELAY FAILED TO START RADIATOR FANS, CAR OVER HEATED STRANDING WIFE AND 3 KIDS(AGES 7,4 AND 7 MONTHS OLD ),TOOK TO SHOP AND THEY SAID #771 RECALL ON THAT RELAY, CONTACTED DEALER SAID NO RECALL ON MY SPECIFIC VAN, EVEN THOUGH PROBLEM EXISTS IN OTHER VANS, SAID WILL NOT FIX THEIR PROBLEM UNTIL ENOUGH PEOPLE COMPLAIN AND MAKE …
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FAN RELAY FAILED TO START RADIATOR FANS, CAR OVER HEATED STRANDING WIFE AND 3 KIDS(AGES 7,4 AND 7 MONTHS OLD ),TOOK TO SHOP AND THEY SAID #771 RECALL ON THAT RELAY, CONTACTED DEALER SAID NO RECALL ON MY SPECIFIC VAN, EVEN THOUGH PROBLEM EXISTS IN OTHER VANS, SAID WILL NOT FIX THEIR PROBLEM UNTIL ENOUGH PEOPLE COMPLAIN AND MAKE THEM. *AK
NHTSA ODI #754428
Mileage unknown · Aug 15, 2001
Engine And Engine Cooling
IN SEPTEMBER OF 2000 WE REPLACED THE BELT TENSIONER. THE CAR HAD ABOUT 33000 MILES ON IT. IN JANUARY OR SO WE HAD TO REPLACE A VALVE COVER GASKET BECAUSE OIL WAS LEAKING AND WE WERE LOSING OIL. THE VAN HAD 39000 MILES ON IT. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ACCOMODATE US EVEN THOUGH THE DEALERSHIP SAID THERE WAS …
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IN SEPTEMBER OF 2000 WE REPLACED THE BELT TENSIONER. THE CAR HAD ABOUT 33000 MILES ON IT. IN JANUARY OR SO WE HAD TO REPLACE A VALVE COVER GASKET BECAUSE OIL WAS LEAKING AND WE WERE LOSING OIL. THE VAN HAD 39000 MILES ON IT. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ACCOMODATE US EVEN THOUGH THE DEALERSHIP SAID THERE WAS ONLY ONE CAUSE OF THE PROBLEM AT THAT MILAGE - MANUFACTURER'S DEFECT. THEN WE JUST FOUNDOUT THIS WEEK AT 48000 MILES THAT WE NEED A VALVE AND RING JOB BECAUSE THE CAR WAS BURNING OIL. WE HAD BEEN BURNING OIL SINCE BEFORE THE VALVE COVER GASKET. WE'VE BEEN TOLD BY THE DEALERSHIP (NOT THE ONE WE PURCHASED THE CAR FROM, WHICH WAS A SMALL INDEPENDENT COMPANY) AND THE MANUFACTURER THAT THE REPAIR WILL NOT BE COVERED BECAUSE WE DIDN'T COMPLAIN OF BURNING OIL BEFORE. (OF COURSE, THE OIL WAS BEING LOST PRIOR TO THE VALVE COVER GASKET PROBLEM BUT THEY SAID WE WEREN'T SPECIFIC ABOUT BURNING OIL. WE HAD ATTRIBUTED THE LOST OIL TO THE LEAK.*AK
NHTSA ODI #750557
Mileage unknown · Jun 1, 2001
Engine And Engine Cooling
THERE'S A LOT HUMMING NOISE COMING FROM ENGINE. *AK
NHTSA ODI #889548
Mileage unknown · Apr 9, 2001
Engine And Engine Cooling
ON 2 OCCASIONS WHILE DRIVING IN RAINY WEATHER THE VEHICLE HIT A PUDDLE AND THE SERPENTINE BELT CAME OFF, THE CONSUMER LOST TEMPORARY CONTROL OF THE VEHICLE BUT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. NLM
NHTSA ODI #560695
Mileage unknown · Mar 21, 2001
Engine And Engine Cooling
WHILE DRIVING ABOUT 55 MPH VEHICLE DID NOT HAVE ANY STEERING. THEN, ALL LIGHTS ON DASHBOARD CAME ON. HEARD A LOUD NOISE LIKE A POP. ENGINE STALLED. CONSUMER OPENED HOOD, AND FOUND OUT THAT ENGINE CAP WAS NOT IN PLACE AND ALL COOLANT WAS EVERY WHERE.*AK
NHTSA ODI #883736
Mileage unknown · Feb 5, 2001
Engine And Engine CoolingPower Train
IN NOVEMBER 1999 HAD TRANSMISSION REPLACED. CURRENTLY, TRANSMISSION NEEDS TO BE REPLACED AGAIN. IN DECEMBER 2000, HEADGASKET BLEWOUT. *AK
NHTSA ODI #879832
Mileage unknown · Nov 15, 2000
Electrical SystemEngine And Engine CoolingPower Train
I HAVE CONTACTED CHRYSLER AND THEY PAID FOR THE IGNITION AND THE MANIFOLD GASKET REPLACEMENT. THEY PAID $1,000 OF THE TRANSMISSION FAILURE. THE TOTAL BILL FOR THE TRANSMISSION FAILURE WAS $2500. *AK
NHTSA ODI #736339
Mileage unknown · Oct 4, 2000
Electrical SystemEngine And Engine CoolingVehicle Speed Control
HAD LET VEHICLE IDLE A WHILE BEFORE MOVING. SHIFTED INTO REVERSE & STARTED TO BACK OUT. ENGINE STALLED OUT. NO PRIOR WARNING. TOOK TO DEALER 1ST TIME & HAD MAP SENSOR REPLACED. 2ND TIME THROTTLE SENSOR WAS REPLACED. 3RD TIME CONTROL MODULE. 4TH TIME MECHANIC TOOK ENGINE APART & FOUND WIRES UNDER THE HOOD HAD MELTED TOGETHER…
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HAD LET VEHICLE IDLE A WHILE BEFORE MOVING. SHIFTED INTO REVERSE & STARTED TO BACK OUT. ENGINE STALLED OUT. NO PRIOR WARNING. TOOK TO DEALER 1ST TIME & HAD MAP SENSOR REPLACED. 2ND TIME THROTTLE SENSOR WAS REPLACED. 3RD TIME CONTROL MODULE. 4TH TIME MECHANIC TOOK ENGINE APART & FOUND WIRES UNDER THE HOOD HAD MELTED TOGETHER & ALL THE ELECTRICAL WIRES NEEDED REPLACING. THIS WAS DUE TO THE WIRES BEING TOO CLOSE TO THE EXHAUST SYSTEM.*AK
NHTSA ODI #872249
Mileage unknown · Sep 12, 2000
Engine And Engine CoolingFire
THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM #12-1313-773. NLM
NHTSA ODI #6900701
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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