NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
53 reportsClear category filterMileage unknown · Aug 7, 2002
Air BagsElectrical System
THE HORN ON THE VAN WAS INTERMITTENT FROM NEARLY THE FIRST USE. WE RARELY USE IT AN DID NOT REMEMBER TO INQUIRE ABOUT IT OVER A PERIOD OF SEVERAL YEARS WHENEVER WE WERE AT THE DEALERSHIP FOR SERVICE. FINALLY, ONE TIME WE ASKED ABOUT IT AND WERE TOLD THAT WE HAD A FAULTY SOP MODULE AND THAT IT WAS LIKELY THAT THE DRIVER-SIDE AI…
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THE HORN ON THE VAN WAS INTERMITTENT FROM NEARLY THE FIRST USE. WE RARELY USE IT AN DID NOT REMEMBER TO INQUIRE ABOUT IT OVER A PERIOD OF SEVERAL YEARS WHENEVER WE WERE AT THE DEALERSHIP FOR SERVICE. FINALLY, ONE TIME WE ASKED ABOUT IT AND WERE TOLD THAT WE HAD A FAULTY SOP MODULE AND THAT IT WAS LIKELY THAT THE DRIVER-SIDE AIRBAG WOULDN'T FUNCTION. WE WROTE TO DAIMLER-CHRYSLER AND THEY RESPONDED THAT THEY WOULDN'T COVER THE REPLACEMENT. SEEMS LUDICROUS THAT A SAFETY DEVICE ON A NEW VEHICLE COULD BE RENDERED USELESS AND THE MANUFACTURER WOULDN'T STEP-UP TO REPLACE IT.*AK
NHTSA ODI #765304
Mileage unknown · Jul 28, 2002
Air BagsElectrical SystemVehicle Speed Control
THIS CLOCKSPRING ASSEMBLY FAILED OVER A PERIOD OF TIME, BEGINING IN ABOUT 2000 WITH THE CRUISE CONTROL FAILURE. THIS WAS FOLLOWED BY THE AIRBAG FAILURE, AS MANIFESTED BY THE AIRBAG CHECK LAMP REMAINING ON. FINALLY, THE HORN FAILED TO WORK. I SUBSEQUENTLY REPLACED THE CLOCKSPRING ASSEMBLY THIS MONTH, WHICH REPAIRED ALL THE ABOVE …
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THIS CLOCKSPRING ASSEMBLY FAILED OVER A PERIOD OF TIME, BEGINING IN ABOUT 2000 WITH THE CRUISE CONTROL FAILURE. THIS WAS FOLLOWED BY THE AIRBAG FAILURE, AS MANIFESTED BY THE AIRBAG CHECK LAMP REMAINING ON. FINALLY, THE HORN FAILED TO WORK. I SUBSEQUENTLY REPLACED THE CLOCKSPRING ASSEMBLY THIS MONTH, WHICH REPAIRED ALL THE ABOVE PROBLEMS. I HAVE THE DEFECTIVE CLOCKSPRING, AND AM WILLING SEND IT TO YOU FOR ANALYSIS IF YOU SO DESIRE. *AK
NHTSA ODI #764823
Mileage unknown · Jun 7, 2002
Air BagsElectrical SystemVehicle Speed Control
CLOCK SPRING FAILURE CAUSED INOPERABLE HORN AND CRUISE CONTROL AND AIR BAG LIGHT TO STAY ON. THESE PROBLEMS PREVENTED THE VEHICLE TO PASS UTAH SAFETY INSPECTION
NHTSA ODI #762772
Mileage unknown · Jan 31, 2002
Air BagsElectrical System
HORN DOESN'T WORK. TOOK VEHICLE TO DEALER, AND HAD CLOCKSPRING AND AIRBAG MODULE REPLACED. BUT, PROBLEM STILL EXISTS. PLEASE ADD VIN.*AK
NHTSA ODI #8003365
Mileage unknown · Jan 17, 2002
Electrical SystemEngine And Engine CoolingFire
CONSUMER NOTICED LIQUID DRIPPING ON THE GARAGE FLOOR AND PLACED A RAG UNDER THE VEHICLE, WHEN BACKING OUT OF THE GARAGE THE RAG ATTACHED TO THE AXEL AND CONSUMER NOTICED THAT HE DID NOT HAVE BRAKES AND WAS NOTIFIED BY PASSERS-BY THAT HIS CAR WAS ON FIRE, COMMENTS FROM THE ADJUSTER IS ENGINE WIRING HARNESS DAMAGED HEAVILY AND BRA…
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CONSUMER NOTICED LIQUID DRIPPING ON THE GARAGE FLOOR AND PLACED A RAG UNDER THE VEHICLE, WHEN BACKING OUT OF THE GARAGE THE RAG ATTACHED TO THE AXEL AND CONSUMER NOTICED THAT HE DID NOT HAVE BRAKES AND WAS NOTIFIED BY PASSERS-BY THAT HIS CAR WAS ON FIRE, COMMENTS FROM THE ADJUSTER IS ENGINE WIRING HARNESS DAMAGED HEAVILY AND BRAKE SENSOR WIRE BURNED UP, NO SIGNS OF A RAG OR ANYTHING (CLAIM # 42-1330-502). *YD
NHTSA ODI #6901031
Mileage unknown · Jan 3, 2002
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT ON THE INSTRUMENT PANEL IS ILLUMINATED AND WILL NOT GO OFF. CRUISE CONTROL FEATURE FAILS TO OPERATE, AND HORN DOES NOT WORK. DEALERSHIP EXAMINED VEHICLE AND DETERMINED CLOCKSPRING ASSEMBLY IN THE STEERING COLUMN HAS FAILED, AND WAS CAUSING THESE PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENT…
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AIR BAG LIGHT ON THE INSTRUMENT PANEL IS ILLUMINATED AND WILL NOT GO OFF. CRUISE CONTROL FEATURE FAILS TO OPERATE, AND HORN DOES NOT WORK. DEALERSHIP EXAMINED VEHICLE AND DETERMINED CLOCKSPRING ASSEMBLY IN THE STEERING COLUMN HAS FAILED, AND WAS CAUSING THESE PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
NHTSA ODI #8001458
Mileage unknown · Mar 30, 2001
Air BagsElectrical SystemVehicle Speed Control
WHILE DRIVING AT 65 MPH CRUISE CONTROL AND HORN STOPPED WORKING, CONSUMER NOT SURE ABOUT AIRBAG LIGHT. DEALER REPLACED CLOCK SPRING ASSEMBLY. *AK *SLC
NHTSA ODI #884661
Mileage unknown · Dec 18, 2000
Electrical SystemFireInjury
VEHICLE BEING DRIVEN NORMALLY AT HIGHWAY SPEED. DETECTED FIRE COMING FROM UNDER VEHICLE. WHEN STOPPED, ENGINE STILL RUNNING AND FLAMES ENGULFED VEHICLE FROM UNDER FRONT PORTION JUST REAR OF ENGINE COMPARTMENT, QUICKLY SPREADING TO REAR AND INTERIOR. *AK
NHTSA ODI #737918
Mileage unknown · Nov 15, 2000
Electrical SystemEngine And Engine CoolingPower Train
I HAVE CONTACTED CHRYSLER AND THEY PAID FOR THE IGNITION AND THE MANIFOLD GASKET REPLACEMENT. THEY PAID $1,000 OF THE TRANSMISSION FAILURE. THE TOTAL BILL FOR THE TRANSMISSION FAILURE WAS $2500. *AK
NHTSA ODI #736339
Mileage unknown · Oct 4, 2000
Electrical SystemEngine And Engine CoolingVehicle Speed Control
HAD LET VEHICLE IDLE A WHILE BEFORE MOVING. SHIFTED INTO REVERSE & STARTED TO BACK OUT. ENGINE STALLED OUT. NO PRIOR WARNING. TOOK TO DEALER 1ST TIME & HAD MAP SENSOR REPLACED. 2ND TIME THROTTLE SENSOR WAS REPLACED. 3RD TIME CONTROL MODULE. 4TH TIME MECHANIC TOOK ENGINE APART & FOUND WIRES UNDER THE HOOD HAD MELTED TOGETHER…
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HAD LET VEHICLE IDLE A WHILE BEFORE MOVING. SHIFTED INTO REVERSE & STARTED TO BACK OUT. ENGINE STALLED OUT. NO PRIOR WARNING. TOOK TO DEALER 1ST TIME & HAD MAP SENSOR REPLACED. 2ND TIME THROTTLE SENSOR WAS REPLACED. 3RD TIME CONTROL MODULE. 4TH TIME MECHANIC TOOK ENGINE APART & FOUND WIRES UNDER THE HOOD HAD MELTED TOGETHER & ALL THE ELECTRICAL WIRES NEEDED REPLACING. THIS WAS DUE TO THE WIRES BEING TOO CLOSE TO THE EXHAUST SYSTEM.*AK
NHTSA ODI #872249
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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