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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

What owners actually said

445 reports
Mileage unknown · May 26, 2011
Engine And Engine Cooling

THERE IS AN AWFUL TICKING SOUND COMING FROM THE ENGINE. MY CAR HAS BEEN SERVICED MY NISSAN REPEATEDLY AND IT'S STILL MAKING THE NOISES. NOW I'VE BEEN TOLD IT'S THE TIMING CHAIN. AFTER READING UP ON THIS ISSUE IT'S APPARENT THAT THERE A WIDESPREAD PROBLEM WITH THIS PART IN THE NISSAN QUESTS. *TR

NHTSA ODI #10402829

84,225 miles · Apr 29, 2011
Engine And Engine Cooling

AT A REGULAR DEALER VISIT FOR AN OIL CHANGE, I WAS TOLD THAT I HAVE A BROKEN TIMING CHAIN GUIDE ON MY 04 NISSAN QUEST. THE COST OF THIS REPAIR IS APPROXIMATELY $1800. UPON DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A FAIRLY COMMON ISSUE WITH 04 QUESTS AND IT APPEARS TO HAPPEN BETWEEN 60 -90,000 MILES (MINE IS JUST OVER 80,…

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AT A REGULAR DEALER VISIT FOR AN OIL CHANGE, I WAS TOLD THAT I HAVE A BROKEN TIMING CHAIN GUIDE ON MY 04 NISSAN QUEST. THE COST OF THIS REPAIR IS APPROXIMATELY $1800. UPON DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A FAIRLY COMMON ISSUE WITH 04 QUESTS AND IT APPEARS TO HAPPEN BETWEEN 60 -90,000 MILES (MINE IS JUST OVER 80,000). LINK IS ATTACHED: HTTP://QUESTDRIVER.COM/NODE/835. *TR

NHTSA ODI #10398274

92,000 miles · Apr 13, 2011
Engine And Engine CoolingPower TrainStructure

VAN DRIVING ODD, DEALER FOUND THAT ENGINE MOUNT WAS BROKE. DEALER REPLACED ENGINE MOUNT SAYING IT WAS SERIOUS ISSUE AND SEEN OFTEN IN NISSANS. *TR

NHTSA ODI #10395725

90,000 miles · Apr 12, 2011
Power Train

TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH SHE NOTICED THAT IN BECAME DIFFICULT TO SHIFT GEARS. ALSO, WHEN SHE TRIED TO ACCELERATE TO HIGHER SPEEDS THERE WAS HESITATION. THE VEHICLE WAS THEN INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HER THAT IT MAY BE A VA…

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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH SHE NOTICED THAT IN BECAME DIFFICULT TO SHIFT GEARS. ALSO, WHEN SHE TRIED TO ACCELERATE TO HIGHER SPEEDS THERE WAS HESITATION. THE VEHICLE WAS THEN INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HER THAT IT MAY BE A VALVE INSIDE OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10395601

60,000 miles · Mar 17, 2011
Engine And Engine Cooling

NISSAN 2004 QUEST, WHILE DRIVING AND MAKING LEFT IN INTERSECTION VAN DIES. TAKE IT IN TO NSSAN DEALERSHIP AND UNABLE TO RUN DIAGNOSTIC TEST DUE TO ENGINE NOT RUNNING. THEY BELIEVE ITS A TIMING CHAIN PROBLEM AND NEED TO OPEN ENGINE.OTHER CONSUMER REPORTS WITH PROBLEMS WITH TIMING BELTS. WE'RE A FAMILY OF SEVEN, IF IT WOULD HAVE H…

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NISSAN 2004 QUEST, WHILE DRIVING AND MAKING LEFT IN INTERSECTION VAN DIES. TAKE IT IN TO NSSAN DEALERSHIP AND UNABLE TO RUN DIAGNOSTIC TEST DUE TO ENGINE NOT RUNNING. THEY BELIEVE ITS A TIMING CHAIN PROBLEM AND NEED TO OPEN ENGINE.OTHER CONSUMER REPORTS WITH PROBLEMS WITH TIMING BELTS. WE'RE A FAMILY OF SEVEN, IF IT WOULD HAVE HAPPENED WHILE ON FREEWAY MOST LIKELY WOULD HAVE HAD FATALITIES INVOLVED. NISSAN REFUSES TO PRACTICE ANY GOODWILL FINANCIAL ASSISTANCE. *TR

NHTSA ODI #10390456

84,000 miles · Feb 23, 2011
Air BagsTires

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENTIRE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE TIRES WERE CHANGED AND NEW TIRES WERE INSTALLED BUT THE SHAKING PERSISTED. THE TIRE SENSOR AND AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DE…

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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENTIRE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE TIRES WERE CHANGED AND NEW TIRES WERE INSTALLED BUT THE SHAKING PERSISTED. THE TIRE SENSOR AND AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND DID NOT ATTEMPT TO REPAIR OR INSPECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.

NHTSA ODI #10384123

69,990 miles · Feb 7, 2011
Engine And Engine Cooling

THE TIMING CHAIN GUIDES (TEFLON BASED MATERIAL) IN THE VQ35 ENGINES WERE PREMATURELY CAUSING AUDIBLE RUBBING AND BANGING UPON START UP AND EARLY WARM UP IDLE CONDITIONS. THIS PREMATURE WEAR OF THE TENSION GUIDES IS A SAFETY HAZARD DUE TO THE FACT THAT THE TIMING CHAIN HAS UNDO SLACK FROM EARLY DEGRADATION OF TENSION GUIDES WHIC…

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THE TIMING CHAIN GUIDES (TEFLON BASED MATERIAL) IN THE VQ35 ENGINES WERE PREMATURELY CAUSING AUDIBLE RUBBING AND BANGING UPON START UP AND EARLY WARM UP IDLE CONDITIONS. THIS PREMATURE WEAR OF THE TENSION GUIDES IS A SAFETY HAZARD DUE TO THE FACT THAT THE TIMING CHAIN HAS UNDO SLACK FROM EARLY DEGRADATION OF TENSION GUIDES WHICH MAY CAUSE THE TIMING CHAIN TO WEAR/BREAK PREMATURELY AND WITHOUT WARNING WHILE DRIVING AT HIGHWAY SPEEDS. THIS WOULD CAUSE THE ENGINE TO SHUT DOWN UNEXPECTEDLY AND PUT THE LIVES OF THE VEHICLES OCCUPANTS IN DANGER OF POSSIBLY BEING STRUCK MY ONCOMING VEHICLES. *LN

NHTSA ODI #10380924

31,000 miles · Dec 18, 2010
Power Train

THERE ARE MAJOR PROBLEMS WITH THE SHIFTER/TRANSMISSION ON MY 2004 NISSAN QUEST VAN. THE PROBLEMS STARTED A FEW YEARS AGO WHEN PARKED ON A SLIGHT INCLINE AND THE VAN WOULDN'T SHIFT INTO REVERSE. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO PULL FORCEFULLY ON THE SHIFTER TO MAKE IT SHIFT. IT DID SHIFT BUT THIS HAS CONTINUED TO B…

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THERE ARE MAJOR PROBLEMS WITH THE SHIFTER/TRANSMISSION ON MY 2004 NISSAN QUEST VAN. THE PROBLEMS STARTED A FEW YEARS AGO WHEN PARKED ON A SLIGHT INCLINE AND THE VAN WOULDN'T SHIFT INTO REVERSE. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO PULL FORCEFULLY ON THE SHIFTER TO MAKE IT SHIFT. IT DID SHIFT BUT THIS HAS CONTINUED TO BE A COMMON PROBLEM. AFTER ABOUT A YEAR OF DEALING WITH THIS, THE SHIFTER STARTED TO NOT ENGAGE IN THE CORRECT POSITION INDICATED ON THE DASH AND I WOULD HAVE TO PLAY AROUND WITH IT TO GET IT TO ENGAGE IN THE CORRECT GEAR (IT LOOKED LIKE IT WAS IN DRIVE ACCORDING TO THE BASE OF THE SHIFTER, BUT WAS ACTUALLY STILL IN NEUTRAL). THERE WERE OTHER SYMPTOMS SUCH AS HAVING TO PUSH THE SHIFTER FIRMLY IN TO PARK TO REMOVE THE KEY. FAST FORWARD TO TODAY AND I FINALLY DISCOVERED WHAT HAS BEEN HAPPENING. I WENT TO SHIFT IN REVERSE ON AN INCLINE AND HAD TO VERY FORCEFULLY PULL THE SHIFTER INTO REVERSE. AFTER DOING SO, THE DASH AND THE BASE OF THE SHIFTER ARE MISMATCHED BY A WHOLE GEAR. *TR

NHTSA ODI #10371135

61,000 miles · Oct 29, 2010
Structure

DRIVING MY 2004 NISSAN QUEST WITH APPROX 61000 MILES AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED OVER AND FOUND MY PASSENGER POWER SLIDING DOOR RAIL COVER, A PIECE (~4FT BY 5 TO 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WED…

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DRIVING MY 2004 NISSAN QUEST WITH APPROX 61000 MILES AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED OVER AND FOUND MY PASSENGER POWER SLIDING DOOR RAIL COVER, A PIECE (~4FT BY 5 TO 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE HOME. VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE VEHICLE BEHIND. THIS COULD HAVE CAUSED SOME SERIOUS DAMAGE, MAYBE EVEN HURT SOMEONE. I FOUND OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. THE METAL COVER WAS BENT, THE TAILLIGHT ASSEMBLY CRACKED AROUND THE EDGE AND SOME NASTY SCRATCHES IN THE PAINT. THIS PIECE IS ATTACHED BY SMALL PLASTIC GROMMET CLIPS THAT SEEM BRITTLE. POORLY DESIGNED SINCE THE REAR IS ATTACHED UNDER THE TAILLIGHT AND THE FRONT WITH PLASTIC CLIPS. IF THEY WOULD HAVE PUT THE METAL TAB IN THE FRONT ALSO THIS WOULD HAVE NEVER HAPPENED. TOOK IT TO THE DEALER IN KENNESAW,GA AND THEY SAID IT WOULD BE $700 TO FIX AND IT WOULD NOT BE COVERED AS A MANUFACTURES DEFECT. CALLED NISSAN CORPORATE AND THEY DRAGGED THEIR FEET FOR A FEW DAYS AND CALLED ME BACK AND SAID THEY WOULD ASSIST IN ANY WAY DUE TO BEING OUT OF WARRANTY. IT IS A REAL SHAME BECAUSE I HAVE HAD 2 NISSANS PREVIOUSLY (TRUCKS) AND I WILL PROBABLY NEVER BUY ANOTHER NISSAN. CORPORATE WAS VERY COLD AND SHORT, ZERO CUSTOMER SERVICE IN MIND. *TR

NHTSA ODI #10362947

6,550 miles · Oct 26, 2010
Electrical System

I OWNED A NISSAN QUEST 2004 3.5 SL THAT HAS 66,556 MILES, I WAS VERY HAPPY WITH THIS CAR UNTIL LAST SEPTEMBER, WHEN OUT OF THE BLUE MY NISSAN WILL BRAKE DOWN IN THE MIDDLE OF THE BELTWAY OR STALL IF I STOPPED AT A RED LIGHT OR STOP SIGN, THE ENGINE WILL DIE COMPLETELY WITH NO WARNING SIGNS, I TOOK THIS CAR TO THE DEALER PASSPORT…

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I OWNED A NISSAN QUEST 2004 3.5 SL THAT HAS 66,556 MILES, I WAS VERY HAPPY WITH THIS CAR UNTIL LAST SEPTEMBER, WHEN OUT OF THE BLUE MY NISSAN WILL BRAKE DOWN IN THE MIDDLE OF THE BELTWAY OR STALL IF I STOPPED AT A RED LIGHT OR STOP SIGN, THE ENGINE WILL DIE COMPLETELY WITH NO WARNING SIGNS, I TOOK THIS CAR TO THE DEALER PASSPORT NISSAN OF ALEXANDRIA VA FOR THE 3RD TIME YESTERDAY BECAUSE MY VAN KEEP STALLING ANY TIME I DRIVE UNDER 5MPH OR BRAKE TO A STOP. THIS AFTER I WAS TOLD FOR 2ND TIME THAT THEY FIXED THE PROBLEM IN A MESSAGE THEY LEFT ME SAYING 'WE WERE ABLE TO DUPLICATE THE PROBLEM AND FIXED, WE HAD TO RE-PROGRAM THE ENGINE IDLE, THAT IS FIXED WE DROVE IT MANY TIMES TODAY AND DEFINITELY IS FIXED'. BUT WHEN I DROVE IT BACK THE NEXT MORNING TAKING MY KIDS TO SCHOOL MY NISSAN KEPT STALLING AND GOT WORSE BECAUSE NOW THE ACCELERATOR IS SHAKING THE CAR WHENEVER I NEED TO SPEED UP. FRUSTRATED AGAIN I CALLED THE TECHNICIAN TO LET HIM KNOW WHAT HAPPENED AND HE TOLD ME THIS'THERE IS NOTHING ELSE WE CAN DO, WE CAN'T FIX THE PROBLEM, AND MY ADVISE TO YOU IS TO BUY ANOTHER CAR!!' I ALSO GOT A NOTE FROM THE SAME TECHNICIAN SAYING THIS 'NO DTC'S, WE ARE UNABLE TO DUPLOC CUSTOMER'S STALLING ISSUE. RECOMMEND TRYING ANOTHER NISSAN DEALER FOR 2ND OPINION'. MY HUSBAND ASKED THEM, WHY IN LESS THAN 24HRS THEIR MESSAGE HAD CHANGED FROM FIXED TO THIS? THEY HAVE NO ANSWERS TO THIS QUESTIONS AND SINCE IS NOT SAFE TO DRIVE I LEFT MY VAN PARKED AT THE DEALER PASSPORT NISSAN OF ALEXANDRIA VA. *TR

NHTSA ODI #10362479

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.