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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

What owners actually said

445 reports
77,000 miles · Nov 16, 2011
Electrical SystemFuel System, Gasoline

THE GAS GAUGE IS DISPLAYING INACCURATE INFO. EVEN IF I FILL IT TO THE TOP, IT STILL DISPLAYS EITHER EMPTY OR HALF FULL. THIS IS A SAFETY ISSUE. *TR

NHTSA ODI #10436157

Mileage unknown · Oct 27, 2011
Engine And Engine Cooling

MY CAR ENGINE HAS BEEN MAKING A CLICKING NOISE FOR THE PAST 10,000 MILES AND SEEMS TO BE GETTING WORSE. ON TAKING IT INTO THE DEALER AT APPROX 95,000 MILES, THEY TOLD ME I NEEDED TO HAVE THE TIMING CHAIN REPLACED WITH OTHER INCIDENTALS FOR A COST OF APPROX $3200., $2300 ALONE FOR THE TIMING BELT ASPECT. I DID NOT FOLLOW THR…

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MY CAR ENGINE HAS BEEN MAKING A CLICKING NOISE FOR THE PAST 10,000 MILES AND SEEMS TO BE GETTING WORSE. ON TAKING IT INTO THE DEALER AT APPROX 95,000 MILES, THEY TOLD ME I NEEDED TO HAVE THE TIMING CHAIN REPLACED WITH OTHER INCIDENTALS FOR A COST OF APPROX $3200., $2300 ALONE FOR THE TIMING BELT ASPECT. I DID NOT FOLLOW THROUGH WITH THE TIMING CHAIN REPAIR BUT ONLY THE REPAIR OF THE HIGH SPEED STEERING HOSE. I HAVE BEEN REVIEWING THE TIMING CHAIN REPORTS AND IT DEFINITELY SEEM THAT NISSAN HAS A PROBLEM WITH FAILING TIMING CHAINS AND IT DOES SEEM LIKE A MANUFACTURING DEFECT AND AS SUCH SHOULD BE RECALLED. I STRONGLY RECOMMEND THAT NHTSA START AN INVESTIGATION INTO RECALLING ALL THE NISSAN TIMING CHAIN VEHICLES. *TT

NHTSA ODI #10433018

170,145 miles · Oct 6, 2011
Electrical SystemCrash

WE WERE NORTHBOUND IN MOTION JUST LEAVING A LIGHT CONTROLLED INTERSECTION, ON A GREEN, WHEN STRUCK EXTREMELY HARD ON DRIVER SIDE. WE WERE IN MOTION AND OTHER PERSON ATTEMPTED TO COME FROM WESTSIDE EXITING A BAKERY, MID STREET, TO MAKE LEFT TURN AND HEAD SAME DIRECTION AS US (NORTHBOUND) BUT FAILED. OTHER DRIVER SAID TWO VEHICLES…

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WE WERE NORTHBOUND IN MOTION JUST LEAVING A LIGHT CONTROLLED INTERSECTION, ON A GREEN, WHEN STRUCK EXTREMELY HARD ON DRIVER SIDE. WE WERE IN MOTION AND OTHER PERSON ATTEMPTED TO COME FROM WESTSIDE EXITING A BAKERY, MID STREET, TO MAKE LEFT TURN AND HEAD SAME DIRECTION AS US (NORTHBOUND) BUT FAILED. OTHER DRIVER SAID TWO VEHICLES STOPPED AND WAIVED HER OUT. SHE SPED ACROSS TWO SOUTHBOUND LANES, DID NOT STOP IN THE TURNING MERGING LANE, KEPT GOING STRAIGHT ACROSS THOSE 3 LANES, HER FRONT END STRUCK DRIVER SIDE DOOR TRAVELING DOWN THE RIGHT SIDE OF OUR MINIVAN, CRUSHED MIDDLE DOOR THE HARDEST ,TO DRIVER SIDE REAR WHEEL WELL. WE NEVER SAW HER. DAMAGES TOTALED $4,784.39. VEHICLE TOWED TO CERRITOS NISSAN BODY SHOP, FROM LAKE ELSINORE. IMPACT SEVERE INSTRUMENT PANEL SHOWED WARNING THE SIDE DOOR OPEN. THE PROBLEM IS, REPAIRS COMPLETED ON 9/28/11, WE GO TO PICK UP VEHICLE, WHEN WE ARE ABOUT TO LEAVE, WE SEE THE ODOMETER INDICATOR AND FUEL GAUGE NOT DISPLAYING ANY NUMBERS. BOTH GAUGES WORKING FINE, PRIOR TO ACCIDENT. BODYSHOP TOOK A PICTURE UPON THE VEHICLE'S ARRIVAL OF THE DISPLAY PANEL DOCUMENTING MILEAGE AND FUEL. HOWEVER, NOW CERRITOS NISSAN, AFTER HAVING CARE, CUSTODY, AND CONTROL OF THE VEHICLE, FOR 3 WEEKS, CLAIMS THAT THE LIQUID CRYSTAL JUST WENT BAD DUE TO AGE OF CAR. MOREOVER, WANT US TO PAY TO FIX IT. THERE WAS NO PROBLEM PRIOR TO THE ACCIDENT OR CAR?S ARRIVAL TO THE SHOP. DIAGNOSIS OF THE PROBLEM, I FIND THIS RESPONSE SUSPECT. THE SHOP ALSO INDICATED MANY TIMES CUSTOMER LEAVE THE SHOP AND CALL BACK WITH THIS COMPLAINT. WE NEVER LEFT THE PREMISES. I GOGGLE THIS ISSUE SHOWS DUE TO MOISTURE OR COLD WEATHER IS A CAUSE FOR THIS ISSUE OCCURRING. WAS THE VEHICLE LEFT UNPROTECTED AND SUBJECT TO CONDITIONS TO CAUSE THIS? HTTP://QUESTDRIVER.COM/NODE/764#COMMENT-1666 PLEASE INVESTIGATE. *TR

NHTSA ODI #10428938

60,000 miles · Sep 23, 2011
Electrical SystemInjury

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS STANDING OUTSIDE OF THE PASSENGER SIDE AUTOMATED SLIDING DOOR PLACING A CHILD SEAT IN THE VEHICLE WHEN HER CHILD DEPRESSED THE CLOSE DOOR BUTTON. THE AUTOMATED SLIDING DOOR CLOSED WITHOUT DETECTING THE CONTACT WAS IN THE PATH OF THE DOOR. THE CONTACT SUSTAINED SCRATCHES…

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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS STANDING OUTSIDE OF THE PASSENGER SIDE AUTOMATED SLIDING DOOR PLACING A CHILD SEAT IN THE VEHICLE WHEN HER CHILD DEPRESSED THE CLOSE DOOR BUTTON. THE AUTOMATED SLIDING DOOR CLOSED WITHOUT DETECTING THE CONTACT WAS IN THE PATH OF THE DOOR. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO HER LEFT LEG. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #10426877

107,081 miles · Sep 20, 2011
Service Brakes, Hydraulic

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIP WARNING LIGHT ILLUMINATED, CAUSING THE BRAKES TO FAIL WHEN APPLIED. THE CONTACT HAD TO CONSTANTLY PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INSPECTED THE LINES AND THE BRAKES BUT COULD NOT FIND…

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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIP WARNING LIGHT ILLUMINATED, CAUSING THE BRAKES TO FAIL WHEN APPLIED. THE CONTACT HAD TO CONSTANTLY PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INSPECTED THE LINES AND THE BRAKES BUT COULD NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,081.

NHTSA ODI #10426397

69,923 miles · Jul 14, 2011
Electrical System

MY 2004 NISSAN QUEST BEGAN SHUTTING DOWN WHILE DRIVING, EVEN AT SIGNIFICANT HIGHWAY SPEEDS, REQUIRING THE VEHICLE TO BE PULLED OVER AND RESTARTED. VEHICLE HAS 69,923 MILES AT THE TIME IT WAS DIAGNOSED WITH A CORRODED ENGINE CONTROL MODULE THAT NEEDED TO BE REPLACED. I NOW UNDERSTAND THIS IS A COMMON PROBLEM THAT SEEMS TO BE M…

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MY 2004 NISSAN QUEST BEGAN SHUTTING DOWN WHILE DRIVING, EVEN AT SIGNIFICANT HIGHWAY SPEEDS, REQUIRING THE VEHICLE TO BE PULLED OVER AND RESTARTED. VEHICLE HAS 69,923 MILES AT THE TIME IT WAS DIAGNOSED WITH A CORRODED ENGINE CONTROL MODULE THAT NEEDED TO BE REPLACED. I NOW UNDERSTAND THIS IS A COMMON PROBLEM THAT SEEMS TO BE MORE OF A DESIGN FLAW THAN AN "ENVIRONMENTAL FACTOR" AS NISSAN CALLS IT. THIS VEHICLE HAS BEEN WELL MAINTAINED. I DID NOT EXPECT A $1,500.00 REPAIR BILL NOR DID I EXPECT SUCH A COMPROMISE TO MY FAMILIES SAFETY WHILE DRIVING ON THE HIGHWAY. IT JUST SHUTS DOWN WITHOUT WARNING, NO POWER, NO ABILITY TO CONTROL THE VEHICLE!!! I WAS LUCKY. *TR

NHTSA ODI #10412343

94,400 miles · Jun 28, 2011
Electrical SystemPower Train

WARNING LIGHTS "SLIP", "TCS OFF" AND "SERVICE ENGINE SOON" WOULD INTERMITTENTLY REMAIN ON WELL PAST IGNITION -- USUALLY AFTER THE ENGINE HAD STRUGGLED TO START. DASHBOARD "TCS ON" SWITCH DID NOTHING TO REMEDY THIS. SOMETIMES, EVEN WHEN THE VAN WAS BEING DRIVEN AT 25 TO 55MPH, THESE LIGHTS WOULD SUDDENLY POP ON AND THE ENGINE W…

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WARNING LIGHTS "SLIP", "TCS OFF" AND "SERVICE ENGINE SOON" WOULD INTERMITTENTLY REMAIN ON WELL PAST IGNITION -- USUALLY AFTER THE ENGINE HAD STRUGGLED TO START. DASHBOARD "TCS ON" SWITCH DID NOTHING TO REMEDY THIS. SOMETIMES, EVEN WHEN THE VAN WAS BEING DRIVEN AT 25 TO 55MPH, THESE LIGHTS WOULD SUDDENLY POP ON AND THE ENGINE WOULD STALL OUT, DEPRIVING ME OF MOST OF MY STEERING AND BRAKING CAPABILITIES WITH TRAFFIC RIGHT BEHIND ME. IN MY AREA, THE MAIN HIGHWAY IS HEAVILY TRAVELED, FULL OF CURVES AND OFTEN NARROWS TO 2 LANES WITH VERY LIMITED SHOULDERS. THE ENGINE DYING UNEXPECTEDLY ON THIS ROAD IS A SAFETY HAZARD NOT ONLY TO EVERYONE IN MY VEHICLE BUT TO ONCOMING TRAFFIC AS WELL. I AM FREQUENTLY FOLLOWED BY FULLY-LOADED LOGGING TRUCKS AND SEMIS, WHOSE DRIVERS WOULD FIND IT EXTREMELY DIFFICULT (IF NOT IMPOSSIBLE) TO AVOID HITTING ME, ESPECIALLY IF I WERE IN A SPOT WHERE I COULD NOT COAST ALL THE WAY OFF THE ROAD. AFTER READING NUMEROUS ONLINE COMPLAINTS OF OTHERS HAVING THE SAME ENGINE PROBLEM, I WROTE TO NISSAN REPORTING THE DANGER, SUGGESTING A RECALL. (FILE #7197243) THEY REFUSED TO COVER REPAIR BECAUSE MY WARRANTY HAD EXPIRED. TOLD ME TO TAKE MY QUEST TO A DEALERSHIP, WHO WANTED $104 JUST TO HOOK UP THEIR DIAGNOSTIC EQUIPMENT, PLUS THE ACTUAL REPAIR COSTS. THE PROBLEM -- A FAULTY CAMSHAFT SENSOR -- WAS SUBSEQUENTLY FIXED BY A LOCAL SHOP. THE MECHANIC THERE TOLD ME THAT THE MECHANICS' "CRYSTAL BALL" HOTLINE WAS REPORTING FREQUENT FAILURES OF THIS COMPONENT -- IN ADDITION TO A TSB NISSAN PUT OUT ON THE PROBLEM. (SO, THEY ARE AWARE!) GIVEN THE IMPORTANCE OF THIS SENSOR FOR SAFE OPERATION OF THEIR ENGINES, SHOULDN'T THE COMPANY ADDRESS THE HIGH FAILURE RATE OF THE ONES INSTALLED IN THEIR VEHICLES, REGARDLESS OF MILEAGE? I HOPE YOU WILL LOOK INTO THIS BEFORE LIVES ARE LOST AS A RESULT OF NISSAN'S REFUSAL TO ACKNOWLEDGE AND DEAL WITH THIS SAFETY ISSUE. *TR

NHTSA ODI #10409282

94,000 miles · Jun 28, 2011
Engine And Engine Cooling

LOUD RATTLING IN MY ENGINE WHEN I START MY VAN AND WHEN I DRIVE THROUGH TOWN. VERY EMBARRASSING! MECHANIC THINKS IT IS THE TIMING CHAIN TENSIONERS IN THE ENGINE THAT IS GOING TO COST OVER $3,500. I ONLY HAVE 94,000 MILES ON THE VAN SO IT SHOULD NOT BE DOING THIS! *TR

NHTSA ODI #10409270

90,000 miles · Jun 21, 2011
Electrical SystemFire

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO LOSE POWER AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS COMPLETELY BURNED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE …

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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO LOSE POWER AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS COMPLETELY BURNED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

NHTSA ODI #10407691

86,000 miles · Jun 2, 2011
Electrical SystemFire

THE CAR HAD BEEN EXHIBITNG VARIOUS LIGHT WARNINGS. THE CAR WAS CHECKED AND THE LIGHT INDICATORS WERE NOT CORRECT. NO PROBLEMS WERE EVIDENT. I PARKED THE CAR IN FRONT OF MY HOME. TWO HOURS AFTER PARING THE CAR IT BEGAN TO SMOKE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS PUT OUT. THE HARNESS BURNED DUE TO AN ELECTRICAL MALFU…

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THE CAR HAD BEEN EXHIBITNG VARIOUS LIGHT WARNINGS. THE CAR WAS CHECKED AND THE LIGHT INDICATORS WERE NOT CORRECT. NO PROBLEMS WERE EVIDENT. I PARKED THE CAR IN FRONT OF MY HOME. TWO HOURS AFTER PARING THE CAR IT BEGAN TO SMOKE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS PUT OUT. THE HARNESS BURNED DUE TO AN ELECTRICAL MALFUNCTION THAT IS NOT CONSIDERED WEAR AND TEAR. IT IS DUE TO A DESIGN OR MANUFACTURE THAT PUT ME AND MY PROPERTY IN POTENTIAL HARMS WAY. THIS REPORT IS FILED IN AN EFFORT TO PROTECT OTHER NISSAN OWNERS AND TO ALERT THE COMPANY OF A DESIGN FLAW,

NHTSA ODI #10404968

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.