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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

What owners actually said

445 reports
94,000 miles · Oct 4, 2010
Structure

MY NISSAN QUEST 2004 HAS PROBLEMS WITH THE SLIDING DOOR- IT OPENS BUT CLOSES IMMEDIATELY - ALMOST TRAPPING MY 4 YEAR ONCE. ALSO, IT DOES NOT LOCK FULLY AND SO THERE IS A BEEPING SOUNDS WHEN THE VAN IS STARTED AND DRIVEN FOR A WHILE, WHEN CLOSING THE DOOR FROM THE BUTTON INSIDE, THERE WAS A NOISE AND BEEP AND IT WOULD NOT CLOS…

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MY NISSAN QUEST 2004 HAS PROBLEMS WITH THE SLIDING DOOR- IT OPENS BUT CLOSES IMMEDIATELY - ALMOST TRAPPING MY 4 YEAR ONCE. ALSO, IT DOES NOT LOCK FULLY AND SO THERE IS A BEEPING SOUNDS WHEN THE VAN IS STARTED AND DRIVEN FOR A WHILE, WHEN CLOSING THE DOOR FROM THE BUTTON INSIDE, THERE WAS A NOISE AND BEEP AND IT WOULD NOT CLOSE AT TIMES UNTIL 3 OR 4 TRIALS. *TR

NHTSA ODI #10359161

85,000 miles · Sep 7, 2010
Air BagsSuspension

WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END START…

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WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR

NHTSA ODI #10354169

95,000 miles · Sep 2, 2010
Service Brakes, HydraulicSteeringSuspension

BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD …

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BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD IT WAS WARPED BRAKES, REPLACED BREAK ROTORS AND PADS 1000 MILES . STILL NO DIFFERENCE IN THE SHUDDER IS STILL THERE ROTATED THE TIRES NO DIFFERENCE IN THE SHUDDER. I HAD NEW TIRES IN THE CAR WHEN THE RIGHT FRONT WHEEL FELL OFF. NO STUD-LUGS COULD BE FOUND AND MAJOR DAMAGE TO FRONT FENDER AND BUMPER. OUR AU PAIR DRIVER REPORTED A NOISE COMING FROM SOMEWHERE BUT VISUAL INSPECTION DID NOT INDICATE WHERE THE PROBLEM WAS. CONTINUED TO DRIVE WHEN THE NOISE BECAME LOUDER PULL OFF INTERSTATE TO SHOULDER AT ABOUT 15 MPH TILE FELL OFF. BODY AND MECHANICAL WORK WILL BE DONE. TO CORRECT THE PROBLEM. *TR

NHTSA ODI #10353620

94,000 miles · Aug 19, 2010
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER ADVISED REPLACED THE OXYGEN SENSOR TO CORRECT THE FAILURE, HOWEVER 2 WEEKS AFTER THE REPAIR THE FAILURE RECURRED. THE CURRENT AND FAILURE MILEAGE WAS 94,000. UPDATED 12/10/10. *LJ UPDATED 12/17/10*JB

NHTSA ODI #10350524

85,000 miles · Aug 17, 2010
Suspension

AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT,…

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AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT, BECAUSE THE FRONT END STARTED MAKING A CRUNCHING NOISE WHEN THE BRAKES WERE APPLIED, AND I THOUGHT IT HAD TO DO WITH THE BRAKES THAT WERE JUST REPLACED. *TR

NHTSA ODI #10349931

78,000 miles · Aug 9, 2010
Power Train

1. CHECK ENGINE LIGHT, TRANSMISSION HESITANCE, TRANSMISSION LOSS OF GEAR AND GRINDING. ALSO WHILE IN DRIVE VEHICLE WILL ROLL BACKWARDS. 2. INFREQUENT, BUT IN THREE YEARS OF OWNERSHIP A FAILURE OCCURS ONCE EVERY THREE MONTHS. 3. NO REPAIRS HAVE BEEN DONE. *TR

NHTSA ODI #10348342

81,000 miles · Aug 9, 2010
Exterior Lighting

EXTERIOR SURFACE OF HEADLIGHT -POLYCARBONATE LENSES EXHIBITING OXIDATION AND DETERIORATION CAUSING REDUCED ROADWAY ILLUMINATION AND REDUCED TURN SIGNAL ILLUMINATION. HEADLIGHTS SHOULD BE PRODUCED WITH A COATING DURABLE ENOUGH TO PREVENT SUCH OXIDATION AND DETERIORATION OF THE POLYCARBONATE SURFACE, AT LEAST FOR THE LIFE OF THE V…

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EXTERIOR SURFACE OF HEADLIGHT -POLYCARBONATE LENSES EXHIBITING OXIDATION AND DETERIORATION CAUSING REDUCED ROADWAY ILLUMINATION AND REDUCED TURN SIGNAL ILLUMINATION. HEADLIGHTS SHOULD BE PRODUCED WITH A COATING DURABLE ENOUGH TO PREVENT SUCH OXIDATION AND DETERIORATION OF THE POLYCARBONATE SURFACE, AT LEAST FOR THE LIFE OF THE VEHICLE. *TR

NHTSA ODI #10348145

73,000 miles · Jun 29, 2010
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BUT THE NOISE WOULD CEASE ONCE HE BEGAN DRIVING. THE CONTACT STATED HE HAS HEARD THE NOISE FOR OVER A YEAR. THE DEALER ADVISED THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED AT THE OWNER'S E…

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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BUT THE NOISE WOULD CEASE ONCE HE BEGAN DRIVING. THE CONTACT STATED HE HAS HEARD THE NOISE FOR OVER A YEAR. THE DEALER ADVISED THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 93,000.

NHTSA ODI #10340571

60,000 miles · Jun 28, 2010
Service Brakes, Hydraulic

CAR VIBRATES BADLY WHILE BRAKING. HAS BEEN TO DEALER THREE TIMES FOR PROBLEM BUT NOT FIXED. *TR

NHTSA ODI #10340472

129,000 miles · Jun 25, 2010
Engine And Engine Cooling

2004 NISSAN QUEST VAN ENGINE SHUT OFF WHILE I WAS DRIVING ON THE HIGHWAY AND LOST IT ACCELERATION TWICE WHILE DRIVING LOCALLY. I JUST GOT THIS VAN FOR ONLY A MONTH. NISSAN CANADA THIS IS NOT SAFE AT ALL. I BOUGHT THIS VAN BECAUSE I HAVE SMALL CHILDREN. IF YOU HAVE A HEART, PLEASE CHECK ON ALL THE VAN BECAUSE THIS COULD CAUSED…

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2004 NISSAN QUEST VAN ENGINE SHUT OFF WHILE I WAS DRIVING ON THE HIGHWAY AND LOST IT ACCELERATION TWICE WHILE DRIVING LOCALLY. I JUST GOT THIS VAN FOR ONLY A MONTH. NISSAN CANADA THIS IS NOT SAFE AT ALL. I BOUGHT THIS VAN BECAUSE I HAVE SMALL CHILDREN. IF YOU HAVE A HEART, PLEASE CHECK ON ALL THE VAN BECAUSE THIS COULD CAUSED SERIOUS ACCIDENTS. I DON'T WHAT TO DO WITH THIS ONE NOW. IF I HAD KNOWN THIS PROBLEM I WOULD GET SOME OTHER VAN. I NEED HELP! *TR

NHTSA ODI #10339938

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.