2002 Nissan Quest

I RECENTLY EXPERIENCED COMPLETE AND PARTIAL TIRE WALL SEPARATION ON 3 OF 4 CONTINENTAL TOURING CONTACT A/S P215/65R-16 TIRES DURING ONE 1200 MILE TRIP. THE TIRE WALL SEPARATION OCCURRED ON MY 2002 NISSAN QUEST WHICH HAD ONLY 9500 MILES ON THE VEHICLE. THE THREE TIRE WALL SEPARATIONS OCCURRED SUDDENLY WHILE DRIVING AT HIGHWAY SPEED RESULTING IN TWO NEAR-SERIOUS ACCIDENTS AND COLLISIONS. UPON INSPECTION BY A NISSAN SERVICE CENTER AND LOCAL TIRE DISTRIBUTOR, TWO TIRES WERE FOUND TO HAVE VERY OBVIOUS AND TOTAL TIRE WALL SEPARATION AND ONE TIRE WAS FOUND TO HAVE PARTIAL SEPARATION. THERE WAS NO INDICATION OF ANY TIRE PUNCTURES OR OBVIOUS DAMAGE THAT MAY HAVE CAUSED THE TIRE WALL SEPARATIONS. DESPITE THE VEHICLE BEING UNDER FACTORY WARRANTY, THE DEALERSHIP WAS UNWILLING TO ASSUME ANY RESPONSIBILITY ASSOCIATED WITH CONTINENTAL TIRE FAILURE. UPON CONTACTING THE CONTINENTAL CUSTOMER SERVICE HOTLINE, CONTINENTAL TIRE WAS UNWILLING TO OFFER ANY FORM OF REIMBURSEMENT FOR THE DEFECTIVE TIRES THAT LEFT ME STRANDED IN TWO STATES BECAUSE THE REPLACEMENT TIRES WERE REPLACED WITH NON-CONTINENTAL TIRES AND REPLACED AT AN UNAUTHORIZED CONTINENTAL DEALER. THE ONLY COMPROMISE THAT THEY WERE WILLING TO MAKE WAS TO REPLACE THE DEFECTIVE TIRES WITH ANOTHER CONTINENTAL BRAND TIRE IF AN AUTHORIZED CONTINENTAL TIRE DEALER VERIFIED THE TIRE WALL SEPARATION. DUE TO THE OBVIOUS DEFECTIVENESS OF THIS BRAND OF CONTINENTAL TIRES, I WAS UNWILLING TO JEOPARDIZE MY FAMILY'S SAFETY BY PLACING ANOTHER CONTINENTAL BRAND TIRE ON MY VEHICLE. *PH

AIRCONDITIONER BLOWS OUT HOT AIR. THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM 3 TIMES. THE DEALER STATED NISSAN SENT A SERVICE MANAGER TO LOOK AT THE PROBLEM. MY NISSAN FILE # IS 3820186 AND 3832797. NISSAN NOW STATES NOTHING IS WRONG WITH MY VEHICLE, THEY WROTE ON THE WORK ORDER THE FOLLOWING PROCEDURE , " ROLL DOWN THE WINDOWS USE MANUEL AIR AND DO NOT START OUT USING REAR AIR, PUT A/C ON # 2 SETTING. VEHICLE OPERATING AS PER DESIGN". THE NISSAN DEALER FURTHER TOLD ME TO DRIVE AROUND UNTIL IT STARTS BLOWING OUT COOL AIR THEN USE THE SYSTEM AS NORMAL. SOMETIME THAT PROCEDURE WORKS, SOMETIMES I'VE BEEN 2 MILES FROM HOME WITHOUT THE A/C WORKING. WHEN I TOLD NISSAN CUSTOMER SERVICE THAT THIS WAS UNACCEPTABLE THEY TOLD ME THAT THIS HAPPENS TO MANY DIFFERENT TYPES OF VECHILES IN NEVADA. ALSO THEY WORKED ON THE CAR FOR ABOUT 17 DAYS TOTAL.*AK