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2002 Nissan Quest

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2002 Nissan Quest are lower than the model-year median of 66.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

23 reports with mileage · 6 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Tires. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Equipment. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports2 injury reports

What owners actually said

29 reports
34,000 miles · Nov 2, 2005
Electrical System

THERE HAVE BEEN SEVERAL OCCURRENCES WHEN I WENT TO START MY VEHICLE AND THE RADIO WOULD NOT COME ON AND THE CLOCK ON THE RADIO WOULD NOT DISPLAY THE TIME. AT FIRST I THOUGHT THAT IT WAS A BLOWN FUSE. I REPLACED THE FUSE BUT THIS EVENT KEPT OCCURRING OVER AND OVER AGAIN. ONE DAY IT WAS RAINING AND THE RADIO WOULD NOT COME ON N…

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THERE HAVE BEEN SEVERAL OCCURRENCES WHEN I WENT TO START MY VEHICLE AND THE RADIO WOULD NOT COME ON AND THE CLOCK ON THE RADIO WOULD NOT DISPLAY THE TIME. AT FIRST I THOUGHT THAT IT WAS A BLOWN FUSE. I REPLACED THE FUSE BUT THIS EVENT KEPT OCCURRING OVER AND OVER AGAIN. ONE DAY IT WAS RAINING AND THE RADIO WOULD NOT COME ON NOR WOULD THE TIME BE DISPLAYED ON THE SCREEN AND THEN I FOUND OUT MY WIPERS WOULD NOT WORK EITHER. SO WHENEVER THIS OCCURRED AGAIN, I WOULD CHECK THE WIPERS AND FIND OUT THAT WHEN THE RADIO WAS NOT WORKING, NEITHER WOULD THE WIPERS. I WOULD HAVE TO STOP THE VEHICLE, START AND STOP THE ENGINE REPEATEDLY UNTIL THE RADIO WOULD COME ON. ONCE THAT HAPPENED, MY WIPERS WOULD BEGIN WORKING TOO. THIS IS STILL AN ONGOING PROBLEM. MY WIFE HAD THE VEHICLE AT THE DEALERSHIP FOR MAINTENANCE AND WHEN SHE LEFT, THE RADIO WAS NOT WORKING SO SHE PULLED BACK INTO THE DEALERSHIP AND STOPPED THE VEHICLE, TALKED TO THE SERVICE AGENT. HE WENT OUT AND STARTED THE VEHICLE AND THE RADIO WAS WORKING. THERE IS DEFINITELY AN ELECTRICAL SHORT SOMEWHERE IN THIS VEHICLE. *JB

NHTSA ODI #10141603

65,000 miles · Jun 3, 2005
StructureInjury

THE CHROME ON BOTH FRONT DOOR HANDLES ARE CHIPPING AWAY. WHEN THE DOORS ARE OPENED THE CHROME IS CUTTING THE OCCUPANTS HANDS. DEALERSHIP IS NOT RETURNING CONSUMER'S CALLS. *AK THE CHROME HAS CHIPPED AWAY ON THE DRIVER'S SIDE DOOR, CAUSING CUTS TO DRIVER'S LEFT HAND. THE CHROME ON THE PASSENGER'S SIDE DOOR HANDLE IS CRACKING…

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THE CHROME ON BOTH FRONT DOOR HANDLES ARE CHIPPING AWAY. WHEN THE DOORS ARE OPENED THE CHROME IS CUTTING THE OCCUPANTS HANDS. DEALERSHIP IS NOT RETURNING CONSUMER'S CALLS. *AK THE CHROME HAS CHIPPED AWAY ON THE DRIVER'S SIDE DOOR, CAUSING CUTS TO DRIVER'S LEFT HAND. THE CHROME ON THE PASSENGER'S SIDE DOOR HANDLE IS CRACKING ALONG THE UPPER SIDE AND IS BUBBLING ON THE EXTERIOR SIDE. THE SERVICE MANAGER AGREED THAT THE PASSENGER'S SIDE LOOKED AS THOUGH IT WAS BUBBLING AND WOULD CHIP AWAY AND TO INSTALL NEW DOOR HANDLES WOULD COST APPROXIMATELY$250.00. MANUFACTURER NOT WILLING TO HELP AT THIS TIME. *TT *NM

NHTSA ODI #10119288

40,884 miles · Jan 31, 2005
Electrical SystemFire

I OWNED A 2002 NISSAN QUEST WITH APPROX. 40,000 MILES. ON JANUARY 13, 2005, I RETURNED TO MY HOME AT 2:00AM. AT APPROXIMATELY 2:15AM I HEARD 2 LOUD POPS COME FROM OUTSIDE MY HOME. WHEN I LOOKED OUTSIDE MY VAN WAS COMPLETELY ENGULFED IN FLAMES AND WAS COMPLETELY DESTROYED FROM THE FIRE DAMAGE. PREVIOUS SERVICE HISTORY INCLUDE…

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I OWNED A 2002 NISSAN QUEST WITH APPROX. 40,000 MILES. ON JANUARY 13, 2005, I RETURNED TO MY HOME AT 2:00AM. AT APPROXIMATELY 2:15AM I HEARD 2 LOUD POPS COME FROM OUTSIDE MY HOME. WHEN I LOOKED OUTSIDE MY VAN WAS COMPLETELY ENGULFED IN FLAMES AND WAS COMPLETELY DESTROYED FROM THE FIRE DAMAGE. PREVIOUS SERVICE HISTORY INCLUDED: CHECK OF DRIVERS SIDE POWER WINDOW FOR OUT OF TRACK PROBLEMS AND PROBLEMS WITH ELECTRICAL (CONSOLE LIGHTS AND TAIL LIGHTS) ACTING IMPROPERLY WHICH THE DEALERSHIP SAID THEY COULD NOT RE-DUPLICATE. WORKED WITH AUTUMN AT NISSAN NORTH AMERICA, VERY RUDE AND UNHELPFUL. NISSAN STATED THAT I HIT A LARGE OBJECT AND DAMAGED THE FUEL TANK HOWEVER, THE VEHICLE HAD NEVER BEEN INVLOVED IN ANY OTHER INCIDENTS OR ACCIDENTS.*AK

NHTSA ODI #10108303

57,942 miles · Dec 21, 2004
Electrical System

THE VEHICLE'S REMOTE DOOR ENTRY SYSTEM, AUTOMATIC WINDOWS, SEAT HEATERS AND COMPASS MIRROR FAILED. *NM THE REPAIR ENTAILED INSTALLING A NEW CONTROLLER WHICH REQUIRED NEW REMOTE ENTRY KEYS. ORIGINALLY THE CONSUMER WAS ISSUED TWO REMOTE KEYS AFTER REPAIR AN THE KEYS WHERE REPLACED. THE CONSUMER ONLY RECEIVED ONE AND WAS REQU…

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THE VEHICLE'S REMOTE DOOR ENTRY SYSTEM, AUTOMATIC WINDOWS, SEAT HEATERS AND COMPASS MIRROR FAILED. *NM THE REPAIR ENTAILED INSTALLING A NEW CONTROLLER WHICH REQUIRED NEW REMOTE ENTRY KEYS. ORIGINALLY THE CONSUMER WAS ISSUED TWO REMOTE KEYS AFTER REPAIR AN THE KEYS WHERE REPLACED. THE CONSUMER ONLY RECEIVED ONE AND WAS REQUESTED TO PAY FOR THE SECOND ONE. *TC

NHTSA ODI #10110858

26,000 miles · Aug 23, 2004
Tires

PURCHASED NEW 2002 NISSAN QUEST ON 12/201.CURRENT MILLAGE IS 26,000. ALL 4 TIRES HAVE HAD TIRE SEPARATION. WE REPLACED THE FIRST ONE ON 7/03 WITH ONLY 17,800 MILES ON IT, THE SECOND ONE ON 12/03, THE THIRD ONE ON 7/12/04, AND THE FORTH ON 8/22/04. AFTER CONTACTING THE MANUFACTURER (CONTINENTAL TIRES) THEY HAVE MADE ME PAY FOR AL…

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PURCHASED NEW 2002 NISSAN QUEST ON 12/201.CURRENT MILLAGE IS 26,000. ALL 4 TIRES HAVE HAD TIRE SEPARATION. WE REPLACED THE FIRST ONE ON 7/03 WITH ONLY 17,800 MILES ON IT, THE SECOND ONE ON 12/03, THE THIRD ONE ON 7/12/04, AND THE FORTH ON 8/22/04. AFTER CONTACTING THE MANUFACTURER (CONTINENTAL TIRES) THEY HAVE MADE ME PAY FOR ALL 4 REPLACEMENT TIRES. I HAVE TOLD THEM THAT I BELIVE THAT THOSE TIRES MUST HAVE BEEN DEFECTIVE. THEY SAID THAT THEY WOULD PRORATE THE TIRES, BUT WHY SHOULD I HAVE TO PAY FOR THEIR DEFECTIVE TIRES? IF THOSE TIRES WOUOLD HAVE BEEN GOOD THEY SHOULD HAVE LASTED AT LEAST 40-50 THOUSAND MILES. I HAVE ALSO HAD TO PAY TO RE-ALIGN THE VAN. THIS IS A SECOND VEHICLE THAT, AS YOU CAN SEE BY THE MILLAGE, IS NOT USED ALOT. ALL TIRES WERE REPLACED AT TIRE KINGDOM IN APOPKA, SO I DON'T HAVE THE TIRE NUMBERS YOU MIGHT NEED. THEY SAID THEY HAD TO RETURN THEM TO CONTINENTAL FOR THE WARRANTY. THE CONSEQUENCES COULD HAVE BEEN FATAL ON ALL FOUR OCCASIONS. TWICE WE WERE DRIVING LONG DISTANCE AND COULD HAVE HAD A SERIOUS ACCIDENT ON THE INTERSTATE. TIRE SIZE IS: P215/65R16 THE REPLACEMENT TIRES ARE THE SAME AS THE ONES BEFORE, BUT I DON'T WANT THEM! I DON'T TRUST THEM! WHAT I WOULD LIKE IS A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER OR AT LEAST REPAYMENT OF THE PRORATED MONEY I HAD TO INVEST PLUS THE ALIGNMENT WHICH AMOUNTS TO $224.19. *AK

NHTSA ODI #10088398

37,253 miles · Aug 22, 2004
Electrical System

CAR REFUSES TO START. ACTS LIKE BATTERY PROBLEM BUT SYSTEM CHECKED OUT BY DEALER AND NOTHING FOUND . *JB

NHTSA ODI #10088340

20,000 miles · Jul 8, 2004
Tires

WHILE DRIVING 70 MPH ON THREE OCCASIONS REAR/FRONT AND REAR PASSENGER TIRES STEEL BELT SEPARATED. CONSUMER MANAGED TO PULL OVER TO CHANGE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONTINENTAL, P215/65R16. *AK

NHTSA ODI #10081549

35,000 miles · May 4, 2004
EquipmentStructure

WHILE TRYING TO JACK UP THE VEHICLE THE JACK COLLAPSED UNDER THE VEHICLE. THE RUNNING BOARD ON DRIVER'S SIDE WAS DAMAGED ALONG WITH THE FRONT SKIRT. ALSO, DRIVER'S SIDE FRONT ROTOR STRUCK THE GROUND VERY HARD AND MAY BE DAMAGED AS WELL. *AK

NHTSA ODI #10072090

11,859 miles · Jan 15, 2004
Engine And Engine Cooling

THERE IS A FOUL SMELL THAT COMES FROM MY AIR CONDITION VENTS IN MY VEHICLE; NISSAN NORTH AMERICA REFUSES TO ADMIT TO THE PROBLEM.

NHTSA ODI #10069519

3,267 miles · Nov 13, 2003
Engine And Engine CoolingSuspension

WE PURCHASED A 2002 NISSAN QUEST VAN IN FEBRUARY, 2003 FROM ASHEBORO, NC NISSAN. THE DAY THAT WE PURCHASED THE VAN, WE EXPERIENCED AN OIL LEAK. THIS PROBLEM WAS REPAIRED BY DEALERSHIP, AND WE HAVE HAD NO OTHER PROBLEMS. IN MARCH, 2003, WE STARTED EXPERIENCING PROBLEMS WITH A VIBRATION IN THE STEERING, CONSOLE, SEATS AND FLOOR…

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WE PURCHASED A 2002 NISSAN QUEST VAN IN FEBRUARY, 2003 FROM ASHEBORO, NC NISSAN. THE DAY THAT WE PURCHASED THE VAN, WE EXPERIENCED AN OIL LEAK. THIS PROBLEM WAS REPAIRED BY DEALERSHIP, AND WE HAVE HAD NO OTHER PROBLEMS. IN MARCH, 2003, WE STARTED EXPERIENCING PROBLEMS WITH A VIBRATION IN THE STEERING, CONSOLE, SEATS AND FLOOR. ASHEBORO NISSAN REPLACED ONE CONTINENTAL TIRE IN APRIL THEN 2 MORE WERE REPLACED IN OCTOBER (SAME TIRE MAKE REPLACED). SINCE ALL OF THIS, THE ASHEBORO NISSAN DEALERSHIP HAS BACKED OUT OF OUR PROBLEM, AND I AM NOW DEALING WITH KENNETH CARTER AT NISSAN AMERICA IN LA. WE HAVE NOW HAD A TOTAL OF 7 CONTINENTAL TIRES ON OUR VAN, AND THE PROBLEM STILL PERSISTS. MY WIFE WAS TOLD BY JEFF AT ASHEBORO NISSAN MONTHS AGO THAT IT MAY BE A PROBLEM WITH THE AXLE. I AM NOT SURE IF THIS WAS EVER CHECKED OUT. I WAS TOLD TO FILE THIS COMPLAINT BY THE NC ATTY. GENERALS OFFICE. *LA

NHTSA ODI #10046847

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.