IllustrationWHILE TRYING TO JACK UP THE VEHICLE THE JACK COLLAPSED UNDER THE VEHICLE. THE RUNNING BOARD ON DRIVER'S SIDE WAS DAMAGED ALONG WITH THE FRONT SKIRT. ALSO, DRIVER'S SIDE FRONT ROTOR STRUCK THE GROUND VERY HARD AND MAY BE DAMAGED AS WELL. *AK
2002 Nissan Quest
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2002 Nissan Quest are lower than the model-year median of 66.
About this comparison →How this year compares
Owner complaints by model year
Compare all Quest years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
90–25K
625–50K
550–75K
175–100K
2100–150K
0150K+
23 reports with mileage · 6 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Tires. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Equipment. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports2 injury reports
Equipment complaints
4 reportsLOUD CLUNK DURING COLD START AND AGAIN WHEN A/C IS TURNED ON. STARTED AT 11,000 MILES, AND SEEMS TO BE GETTING WORSE. IF VAN SITS FOR SEVERAL DAYS IT WILL STALL AND DOES NOT WANT TO START. NISSAN CALLS THIS A DESIGN FEATURE AND SAYS IT CAN'T BE FIXED.*AK
BOTH REAR STRUTS AND THE LEFT FRONT STRUT WAS LEAKING. *YH THE VEHICHLE FELT SOFT, BOUNCY, AND SHAKEY. THE BRAKES GRABBED AND WERE NOISY. THE FRONT END WAS OUT OF ALIGNMENT. THE RADIO'S BUTTONS DID NOT LIGHT. THE CONSUMER REQUESTED A REFUND OR A RE-PURCHASE OF THE VEHICLE. SCC
AIRCONDITIONER BLOWS OUT HOT AIR. THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM 3 TIMES. THE DEALER STATED NISSAN SENT A SERVICE MANAGER TO LOOK AT THE PROBLEM. MY NISSAN FILE # IS 3820186 AND 3832797. NISSAN NOW STATES NOTHING IS WRONG WITH MY VEHICLE, THEY WROTE ON THE WORK ORDER THE FOLLOWING PROCEDURE , " ROLL DOWN THE WINDOWS…
Read full complaint
AIRCONDITIONER BLOWS OUT HOT AIR. THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM 3 TIMES. THE DEALER STATED NISSAN SENT A SERVICE MANAGER TO LOOK AT THE PROBLEM. MY NISSAN FILE # IS 3820186 AND 3832797. NISSAN NOW STATES NOTHING IS WRONG WITH MY VEHICLE, THEY WROTE ON THE WORK ORDER THE FOLLOWING PROCEDURE , " ROLL DOWN THE WINDOWS USE MANUEL AIR AND DO NOT START OUT USING REAR AIR, PUT A/C ON # 2 SETTING. VEHICLE OPERATING AS PER DESIGN". THE NISSAN DEALER FURTHER TOLD ME TO DRIVE AROUND UNTIL IT STARTS BLOWING OUT COOL AIR THEN USE THE SYSTEM AS NORMAL. SOMETIME THAT PROCEDURE WORKS, SOMETIMES I'VE BEEN 2 MILES FROM HOME WITHOUT THE A/C WORKING. WHEN I TOLD NISSAN CUSTOMER SERVICE THAT THIS WAS UNACCEPTABLE THEY TOLD ME THAT THIS HAPPENS TO MANY DIFFERENT TYPES OF VECHILES IN NEVADA. ALSO THEY WORKED ON THE CAR FOR ABOUT 17 DAYS TOTAL.*AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.