2011 Nissan Murano

WHILE DRIVING ON A CITY STREET TOWARD AN INTERSECTION TO MAKE A RIGHT TURN, I RAN OVER A BUMP (MANHOLE COVER/POT HOLE) AND MY BRAKES "WENT SOFT". WHEN I TRIED TO APPLY THE BRAKES, THERE WAS NO PRESSURE (RESISTANCE) AND THE PEDAL WENT TO THE FLOOR. FORTUNATELY, I WAS DRIVING AT A LOW RATE OF SPEED AND WAS EVENTUALLY ABLE TO STOP AFTER A MUCH LONGER DISTANCE THAN USUAL OR SAFE. (IT WAS LIKE A 'ROLLING STOP'.) I WAS INFORMED BY A SERVICE TECHNICIAN THAT I SHOULD REPLACE THE ABS CONTROL MODULE (VERY EXPENSIVE). FORTUNATELY, I DID NOT COLLIDE WITH ANOTHER VEHICLE OR OBJECT.

WHILE DRIVING ON THE 202 W FREEWAY DIAMOND LANE ON SUNDAY FEB. 19 2017 A LOUD NOISE SOUNDING LIKE A GUN SHOT IN THE VEHICLE SCARED THE HELL OUT OF ME MY WIFE AND SON. THERE WERE NO CARS IN DIRECTLY IN FRONT OF US OR BEHIND OR ON THE SIDE. NOTHING HIT THE CAR. THE SUNROOF EXPLODED. LUCKY NO-ONE WAS BEHIND US SO THE EXPLODING GLASS DID NOT HIT ANOTHER VEHICLE. CALL NISSAN THE NEXT MORNING THEY TOLD ME TO HAVE THE CAR TOED INTO AUTONATION NISSAN TEMPE . AFTER 2 DAYS I CALL TO FIND OUT WHEN THE AUTO WOULD BE REPAIRED AND THEY TOLD ME TO COME AND GET THE CAR BECAUSE THEY WERE NOT GOING TO REPAIR IT. I THEN BROUGHT IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED THE CAR. NISSAN CORPORATION CALLED ME AND ASKED ME QUESTIONS BUT WOULD NOT ANSWER ANY OF MY QUESTIONS AND DID NOTHING TO REPAIR THERE FAULTY SUNROOF GLASS.

ON 12/15/16 I WAS DRIVING MY 2011 NISSAN MURANO AWD AND WHEN BRAKING FOR A LEFT TURN LANE ON A LOCAL STREET (GOING ABOUT 30 MPH) THE BRAKE PEDAL ALL OF A SUDDEN HAD NO PRESSURE & WENT ALL THE WAY TO THE FLOOR. I COULD NOT STOP THE CAR & I HAD TO VEER TO THE RIGHT TO AVOID HITTING A CAR IN FRONT OF ME. TOWED THE CAR TO THE NISSAN DEALER THE NEXT DAY, 12/16/16, & THEY SAID IT WAS THE MASTER BRAKE CYLINDER. THEY REPLACED THE MASTER BRAKE CYLINDER FOR ABOUT $700 & IT WAS WORKING NORMALLY EXCEPT FOR A SLIGHT WHIRRING SOUND. ON 2/6/17, APPROXIMATELY A MONTH AND A HALF LATER. I WAS ENTERING A FREEWAY ON RAMP (CURVING TYPE OF ON RAMP APPROXIMATELY 45 MPH) AND THE BRAKES WENT TO THE FLOOR AGAIN WITH NO PRESSURE. I HAD TO SHARPLY TURN TO THE RIGHT TO AVOID HITTING THE CAR IN FRONT AND COAST TO A STOP. TOOK THE CAR TO THE SAME DEALER AND THEY SAID THE PROBLEM WAS NOW WORN FRONT BRAKES $400. THEN THEY CALLED A LITTLE LATER AND CHANGED THEIR DIAGNOSIS AND SAID THE ISSUE WAS NOW THE ABS ACTUATOR, $1900. DID SOME RESEARCH ONLINE AND FOUND THAT NISSAN HAS A RECALL FOR CERTAIN YEAR MURANO ABS ACTUATORS. I BELIEVE THEY SHOULD EXPAND THE RECALL BECAUSE IT SEEMS TO BE AFFECTING MY 2011 MURANO AND I HAVE READ MANY 2009 MURANO OWNERS EXPERIENCING MANY OF THE SAME ISSUES I AM. INTERESTINGLY BOTH TIMES THE BRAKES FAILED WERE ON VERY RAINY DAYS. I THINK THIS ISSUE SHOULD BE ADDRESSED BEFORE A BAD ACCIDENT OCCURS WHERE THERE COULD BE A FATALITY.

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CAUSED THE FRONT PASSENGER SEAT CLASSIFICATION SYSTEM TO FAIL. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SYSTEM WOULD DEACTIVATE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,202.