2011 Nissan Murano

ONCE THE VEHICLE STARTS MOVING BY TAKING OFF VERY SLOW; IT DRIVES VERY WELL. HOWEVER, AFTER YOU COME TO A STOP AT A TRAFFIC LIGHT OR STOP SIGN AND IT IS YOUR TIME TO GO, THE VEHICLE TAKES OFF , STOPS ABRUPTLY (ALTHOUGH YOU ARE DEPRESSING THE ACCELERATOR AGGRESSIVELY); THEN DEPENDING ON HOW FAR DOWN THE ACCELERATOR IS DEPRESSED THE VEHICLE WILL TAKE OFF AND DRIVE FINE UNTIL YOU COME TO ANOTHER STOP. THIS PROBLEM HAS BEEN OCCURRING FOR A FEW MONTHS UNTIL THE PRESENT. MY RESEARCH HAS NOT SHOWN ANY RECALLS ON THE TRANSMISSION OR THE COMPUTER.

ENTERING KANSAS CITY ON I-49 NORTH APPROXIMATELY 55 MPH, ON 2/20/18, IN INCLEMENT WEATHER, THE CAR IN THE MIDDLE LANE SPUN OUT OF CONTROL AND T-BONED MY PASSENGER DOOR BEFORE TURNING AND SLIDING DOWN MY RIGHT SIDE. AS THE PASSENGER IN THE MURANO I FELT THE FIRST HARD IMPACT AGAINST THE DOOR LIKE A BOMB WENT OFF YET SIDE DOOR AIRBAG DID NOT IMPLODE. I HAVE PICTURES THAT SHOW CREASE MADE AT FIRST IMPACT AND DOOR BOTTOM PANEL WAS BENT OUTWARD. I CALLED NISSAN AND REPORTED THIS BOTH TO DEALERSHIP AND MANUFACTURER. THEY ARE SAYING THIS IS A SIDE SWIPE AND THEREFORE DOES NOT REQUIRE IMPLOSION. ONLY WITNESS IS OTHER DRIVER WHO ADMITTED FAULT, MAY ALSO BE HONEST ABOUT HOW WE WERE FIRST HIT. I HAVE A VERY HEAVY SUV DOOR ON THIS CAR AND ALWAYS SAID IT WAS A TANK AND WOULD SAVE OUR LIVES. I BELIEVE IT WAS MORE THE DOOR DESIGN THAT SAVED US , AND MY HUSBAND'S EFFECTIVE MANEUVERING, THAN AN AIRBAG THAT SHOULD HAVE IMPLODED.

AT APPROXIMATELY 8:30 AM ON 12/18/17, I WAS DRIVING ON I-70 IN DENVER, CO, GOING ABOUT 60 MPH. WEATHER WAS A PARTLY CLOUDY DAY, 45-50 DEGREES, ROAD CONDITIONS WERE DRY. AS I WAS DRIVING, I SUDDENLY HEARD A LOUD POP OR EXPLOSION, LOOKED IN REAR VIEW MIRROR AND SAW GLASS FLYING BEHIND ME, COMING FROM MY CAR. I SLOWED DOWN IMMEDIATELY AND EXITED THE HIGHLY, PULLING INTO A GAS STATION TO SEE WHAT HAD HAPPENED. I EXITED THE CAR AND LOOKED FROM THE OUTSIDE AND THE SUNROOF HAD COMPLETED SHATTERED, LEAVING A HUGE HOLE. FORTUNATELY, THE INSIDE SHADE WAS CLOSED SO ALL THE GLASS BLEW OUT OF THE CAR AND NOT INTO THE INTERIOR. THERE WERE NO OTHER VEHICLES INVOLVED, NOR WAS THE POLICE CONTACTED. I HAD THE SUNROOF REPLACED AT SAFELITE AUTOGLASS FOR A COST OF $885.03. AFTER THE REPAIR, IT WAS NOTED THAT THE INTERIOR SHADE WOULD NOT OPEN COMPLETELY AND SEEMED TO BE OFF TRACK AND THE MANAGER AT SAFELITE SUGGESTED I TAKE IT TO THE DEALER. TOOK THE VEHICLE TO ANISSAN DEALER, WHO CHARGED $99.95 JUST TO LOOK AT AND DIAGNOSE THE PROBLEM WITH THE SHADE. DIAGNOSIS WAS THE SHATTERED GLASS HAD DAMAGED THE TRACK AND SHADE AND BOTH WOULD NEED TO BE REPLACED AT AN ESTIMATED COST OF $1600.00 (MORE DETAILED DIAGNOSIS COULD BE PROVIDED AFTER REMOVING THE HEADLINER). WE DECLINED THIS REPAIR AT THIS TIME. SO FAR WE HAVE PAID OUT-OF-POCKET FOR THE REPAIRS AT A TOTAL OF APPROXIMATELY $985. IF WE CHOOSE TO REPAIR THE SHADE AND TRACK, TOTAL COST ESTIMATES WOULD BE $2,584.

AFTER THE TRANSMISSION HAS WARMED UP, IF I COME TO A STOP, THE CAR WILL NOT ACCELERATE FOR THE FIRST 15 SEC REGARDLESS OF HOW HARD I PUSH THE ACCELERATOR OR NUMBER OF TIMES I PUSH ON THE ACCELERATOR. WHEN IT DOES FINALLY GO, I TAKE OFF WAY TOO FAST-LIKELY DUE TO LAYING ON THE ACCELERATOR WANTING MY CAR TO GO. THIS PROBLEMS IS DANGEROUS. I HAVE HAD IT HAPPEN AT STOP SIGNS, CITY LIGHTS, AND HIGHWAY EXIT RAMPS.

AS I WAS DRIVING DOWN THE ROAD I WENT OVER A SPEED BUMP AND MY BRAKES WENT ALL THE WAY DOWN TO THE FLOORBOARD. I WAS NOT GOING FAST AT THE TIME THIS OCCURRED. THIS HAS HAPPENED TWICE NOW, AND I WAS TOLD THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. NOW I AM OUT A VEHICLE UNTIL I CAN PAY $1300 TO GET IT REPLACED. MY WARRANTY JUST EXPIRED AND NOW I AM SCREWED. MY BRAKES ARE STILL NOT WORKING PROPERLY AND DID NOT GO BACK TO NORMAL.

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SPEED BUMP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING MY MURANO AND APPLYING PRESSURE TO THE BRAKES TO STOP THE VEHICLE, THE BRAKES ARE SPONGY AND WILL GO ALL THE WAY TO THE FLOOR. THIS IS A RANDOM THING THAT HAS HAPPENED, WE HAVE HAD THE BRAKES CHECKED WAS TOLD THERE WAS NO PROBLEM, THERE ARE NO WARNING INDICATORS, I HAVE HAD THIS HAPPEN SEVERAL TIMES IN THE LAST COUPLE OF MONTHS, ONCE WHILE RAINING, ALL OTHER TIMES THE ROADS WERE PERFECTLY FINE, LUCKILY I DO NOT DRIVE FAST OR TO CLOSE TO PEOPLE AS THIS IS A RANDOM THING THAT SEEMS TO HAPPEN. THIS HAS HAPPENED TO ME ON CITY STREETS AND WHILE TURNING OR PRESSING THE BRAKES TO COME TO A STOP, USUALLY WHEN IT HAPPENS I WILL PUMP THE BRAKE AND IT WILL COME TO A STOP. I SEE THAT THERE ARE SEVERAL COMPLAINTS ON THIS PROBLEM, I THINK IT NEEDS TO BE LOOKED INTO BEFORE SERIOUS ACCIDENTS HAPPEN.