2011 Nissan Murano

I WAS DRIVING UP RT 33 GOING NORTH TOWARD RIDGEFIELD AND THERE WERE FALLEN/CUT BRANCHES ON THE SIDE OF THE ROAD (ACROSS THE STREET FROM LINDEN TREE) THAT WERE STICKING OUT, AND SCRATCHED THE FULL LENGTH OF THE RIGHT SIDE OF MY CAR. THEY APPEARED TO HAVE BEEN PUSHED TO THE SIDE, BUT NOT ENOUGH TO AVOID BRUSHING A CAR. I HAVE A BLACK CAR AND ONE MARK IN PARTICULAR RUNS THE FULL LENGTH OF THE CAR. I TOOK IT TO A CAR WASH THIS MORNING HOPING IT WOULD WASH OFF, BUT IT IS A SCRATCH. I SPOKE TO GAYLAN IN NEW CANAAN WHO SUGGESTED I FILE THE CLAIM HERE. I AM NOT SURE IF THIS IS THE RIGHT SECTION. I TRIED TO TAKE PHOTOS BUT DUE TO GLARE AND THE THIN LINE AGAINST A BIG BLACK SPACE, YOU CANNOT TELL FROM A PHOTO. I AM HAPPY TO BRING THE CAR FOR FIRSTHAND INSPECTION. I AM VERY UPSET AS I WENT TO THE AREA TODAY AND THERE IS AN ORANGE CONE NEXT TO THE BRUSH TO ALERT PEOPLE, BUT I DID NOT SEE THE CONE AS IT WAS TUCKED BEHIND SOME OF THE LEAVES. PLEASE ADVISE AS THIS CAR IS STILL PRETTY NEW AND THESE SCRATCHES ARE IMPOSSIBLE TO GET OUT AND HAVE DAMAGED THE PAINT SURFACE ON THE RIGHT SIDE OF MY CAR.

MY WIFE'S NISSAN MURANO HAD BEEN HAVING PROBLEMS WITH THE BRAKES GOING ALL THE WAY DOWN TO THE FLOOR. I TOOK IT IN TO NISSAN DEALERSHIP TO GET CHECKED OUT FINALLY THE GUY THERE TOLD ME THAT THE BRAKES DIDN'T ACT UP ON THEM SO THEY CAN'T DIAGNOSE THE PROBLEM AND THAT SO FAR EVERYTHING LOOKS GOOD. I LEFT THINKING MAYBE IT WAS JUST THE BRAKES GETTING WORN OUT. ABOUT FIVE MONTHS LATER IT HAPPENED AGAIN WHILE SHE WAS DRIVING HOME. SHE SAID SHE WAS GOING 40 AND SHE SUDDENLY HAD NO BRAKES HAVING TO PUT HER VEHICLE ON PARK SO SHE WOULDN'T HIT THE VEHICLE INFRONT OF HER FINALLY SHE HAD NO BRAKES AND HAD TO MOVE HER CAR USING THE EMERGENCY BRAKE ON AND OFF UNTILL SHE REACHED A SHOPPING CENTER AHEAD. I WENT TO PICK THE TRUCK UP AND THE BRAKES WERE WORKING FINE AGAIN. THEN I CALLED NISSAN EXPLAINED WHAT HAPPENED AND THEY TOLD ME THEY HAD NO RECORD OF THEM EVER TAKING A LOOK AT THE TRUCK. AND THAT MY FACTORY WARRANTY HAS FINALLY EXPIRED SO THE MASTER CYLINDER ISN'T COVERED WHICH IS WHAT'S WRONG WITH THE BRAKES SUPPOSIVELY. I'M AWARE THAT THE MASTER CYLINDER COMPLETELY STOPS WORKING WHEN IT GOES BAD BUT FOR IT TO WORK AND SOMETIMES NOT WORK SOUNDS VERY STRANGE. I HAVE READ ONLINE THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS PARTICULAR VEHICLE AND THY SAY IT STARTS NOT WORKING SIX MONTHS AFTER CHANGING THEMASTER CYLINDER. I CALLED NISSAN FOR RECALLS BUT THEY DON'T HAVE ANYTHING FOR THIS VEHICLE. I DON'T UNDERSTAND HOW SO MANY PEOPLE HAVE HAD THE SAME PROBLEM AND NISSAN HASN'T LOOKED INTO ADDRESSING THE PROBLEM. WE NEED SOMETHING DONE ABOUT THIS BECAUSE THEY CHARGE ME 900$ PLUS TO REPLACE WHEN I HAD OBVIOUSLY TOLD THEM THE VEHICLE WAS ACTING UP DURING THE TIME OF MY WARRANTY.

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS SEEN ON MANY COMPLAINT FORUMS. ALL 4 ACTUATORS FAILING ARE RIDICULOUS. I WAS TOLD BY A MECHANIC (NOT ASSOCIATED WITH NISSAN BUT HAS HAD TO WORK MANY OF THE SAME ISSUES WITH THEIR VEHICLES) THAT IT IS A SECURITY SYSTEM ISSUE AND THE VEHICLE ACTUALLY THINKS YOU ARE STEALING IT SO IT SHUTS DOWN. HOPEFULLY, IT WON'T THINK THAT WHILE I AM TRAVELING ON THE INTERSTATE. PLEASE INVESTIGATE. THE NEXT DAY, IT WOULDN'T START. *TR

LESS THAN 100,000 MILES ON THE CAR, 4 ENGINE MOUNTS ARE CRACKED, NEVER OFF ROAD, USED FOR COMMUTING AND TRAVEL ON HIGHWAYS. ON CHAT BOARD FOR MURANO OWNERS, FOUND SEVERAL OTHER INSTANCES OF CRACKED MOTOR MOUNTS, HAPPENING AS EARLY AS APPROXIMATELY 30,000 MILES. NOT SURE OF DATE OCCURRING BUT TOLD AT OIL CHANGE SERVICE NISSAN OF BAKERSFIELD ABOUT ENGINE MOUNT PROBLEM, I THINK ON 12/22/15. *JS