NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports60,000 miles · Oct 8, 2008
Power Train
MY 2004 MURANO IS NOW CLOCKING 80,000 MILES. I NOTICE A PROBLEM WITHIN THE LAST 20,000 MILES WHENEVER I GET STUCK IN STOP AND GO TRAFFIC. I WOULD STEP ON THE GAS AND NOTHING WOULD HAPPEN FOR A FEW SECONDS AND SUDDENLY IT TAKES OFF. I HAD TO SLAM ON MY BRAKE TO PREVENT SMACKING INTO THE CAR IN FRONT. THIS PROBLEM CONTINUES THROUG…
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MY 2004 MURANO IS NOW CLOCKING 80,000 MILES. I NOTICE A PROBLEM WITHIN THE LAST 20,000 MILES WHENEVER I GET STUCK IN STOP AND GO TRAFFIC. I WOULD STEP ON THE GAS AND NOTHING WOULD HAPPEN FOR A FEW SECONDS AND SUDDENLY IT TAKES OFF. I HAD TO SLAM ON MY BRAKE TO PREVENT SMACKING INTO THE CAR IN FRONT. THIS PROBLEM CONTINUES THROUGHOUT THE STOP AND GO TRAFFIC ORDEAL. MY DEALER INFORMED ME THAT HE IS NOT AWARE OF THIS PROBLEM AND SUGGESTED A TRANSMISSION SERVICE. THIS PROBLEM HAS CONTINUED BUT ALWAYS AFTER DRIVING THE CAR FOR A WHILE OR WHEN I AM IN STOP AND GO TRAFFIC. THIS IS A SAFETY ISSUE. I UNDERSTAND FROM THE DEALER THAT IT IS A PRESSURE SENSOR PROBLEM THAT IS TYPICAL FOR MODEL THAT I HAVE. THE PROBLEM IS THE COST REPAIR IS HALF OF THE VALUE OF THE CAR. *TR
NHTSA ODI #10244698
Mileage unknown · Oct 7, 2008
Seats
I HAVE A 2004 NISSAN MURUNO AND THE PASSENGER SEAT STARTED MAKING A CLICKING SOUND EVERYTIME I WOULD TURN, BUT AT THAT TIME I DID NOT KNOW WHAT IT WAS. THEN A FEW WEEKS LATER THE I WAS DRIVING AND MADE HAD TO STOP ABRUPTLY AND THE SEAT BROKE. THEN MY SEAT WAS LEANING TO THE SIDE. WHEN I TOOK IT TO THE DEALERSHIP IN RALEIGH, NC …
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I HAVE A 2004 NISSAN MURUNO AND THE PASSENGER SEAT STARTED MAKING A CLICKING SOUND EVERYTIME I WOULD TURN, BUT AT THAT TIME I DID NOT KNOW WHAT IT WAS. THEN A FEW WEEKS LATER THE I WAS DRIVING AND MADE HAD TO STOP ABRUPTLY AND THE SEAT BROKE. THEN MY SEAT WAS LEANING TO THE SIDE. WHEN I TOOK IT TO THE DEALERSHIP IN RALEIGH, NC ON WAKE FOREST ROAD. I WAS TOLD THAT I WOULD HAVE TO BUY A BRAND NEW CHAIR. WHICH I THINK THAT THEY QUOTED ME $800.00 THEN THAT WAS NOT INCLUDING LABOR. THAT WAS ALMOST 2 YEARS AGO. I AM STILL RIDING WITH MY SEAT LEANING TO THE SIDE. *TR
NHTSA ODI #10244667
53,000 miles · Sep 30, 2008
Engine And Engine Cooling
SAID VEHICLE STOPPED WHILE LEAVING A LIGHT AND ENTERING I 395 IN URBAN AREA WITH AN ONCOMING TRACTOR TRAILER COMING SWIFTLY BEHIND ME. THE REASON THE VEHICLE STOPPED IS BECAUSE THE AIR VAC HOSE CONTINUALLY COMES LOSE FROM REGULAR USE OF A NISSAN MURANO 2004. THIS IS THE FIFTH TIME THAT THE VEHICLE HAS STOPPED IN THE MIDDLE OF TR…
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SAID VEHICLE STOPPED WHILE LEAVING A LIGHT AND ENTERING I 395 IN URBAN AREA WITH AN ONCOMING TRACTOR TRAILER COMING SWIFTLY BEHIND ME. THE REASON THE VEHICLE STOPPED IS BECAUSE THE AIR VAC HOSE CONTINUALLY COMES LOSE FROM REGULAR USE OF A NISSAN MURANO 2004. THIS IS THE FIFTH TIME THAT THE VEHICLE HAS STOPPED IN THE MIDDLE OF TRAFFIC. LAST YEAR, THE VEHICLE STOPPED GOING UP A MOUNTAIN IN WV AROUND A CURVE ON A TWO-LANE HIGHWAY. THE ONLY REASON THAT MY DAUGHTER AND I DID NOT GET HIT AND/OR KILLED (DUE TO LOCATION) WAS BECAUSE OF THE ASSISTANCE OF AN ONCOMING VEHICLE THAT WAS PREPARED WITH CONES AND INFORMATION. TODAY, I ALMOST GOT SLAMMED INTO BY A TRAILOR. I HAD TO GET OUT OF VEHICLE AND WAVE ARMS TO GET HIM TO STOP. I AM SO ANGRY, NOT ONLY BECAUSE THIS CONTINUES TO HAPPEN, BUT BECAUSE I HAVE A SIX YEAR OLD CHILD WHO HAS BEEN SCREAMING OUT OF FEAR DURING TWO OF THE INCIDENTS WHERE THE VEHICLE STOPPED. I CALLED TO FILE A COMPLAINT WITH NISSAN MOTOR ACCEPTANCE CORPORATION. THEY HAVE DONE NOTHING AND SAID THAT THERE WAS NO RECALL WHICH I CANNOT UNDERSTAND. PLEASE HELP! SOMETHING HAS TO BE DONE ABOUT THIS PUBLIC SAFETY HAZARD BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10244039
Mileage unknown · Sep 26, 2008
Latches/locks/linkages
MY 2004 NISSAN MURANO DOOR LOCK ACTUATORS WORK INTERMITTENTLY. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR…
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MY 2004 NISSAN MURANO DOOR LOCK ACTUATORS WORK INTERMITTENTLY. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
NHTSA ODI #10243514
56 miles · Sep 26, 2008
Steering
I WAS LEAVING PARKING LOT WHEN I HEARD A LOUD NOISE. I WAS UNABLE TO TURN MY STEERING WHEEL. I PARKED AND EXITED TO INSPECT. I FOUND THE TIE ROD TO MY WHEELS DISCONNECTED. I HAD TO HAVE CAR TOWED THE MECHANIC SAID THAT THE TIE ROD DISCONNECTED. PARTS WERE REPLACED AND KEPT. THIS INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY …
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I WAS LEAVING PARKING LOT WHEN I HEARD A LOUD NOISE. I WAS UNABLE TO TURN MY STEERING WHEEL. I PARKED AND EXITED TO INSPECT. I FOUND THE TIE ROD TO MY WHEELS DISCONNECTED. I HAD TO HAVE CAR TOWED THE MECHANIC SAID THAT THE TIE ROD DISCONNECTED. PARTS WERE REPLACED AND KEPT. THIS INCIDENT COULD HAVE RESULTED IN SERIOUS INJURY AND/OR DEATH. *TR
NHTSA ODI #10243513
36,000 miles · Sep 26, 2008
Electrical SystemVehicle Speed Control
I OWN A NISSAN MURANO AND IN MAY 08 DRIVING ON THE FREEWAY AND WITHOUT ANY WARNING WE HAD A SUDDEN LOSS OF POWER. WE MANAGED TO PULL OVER, STOPPED THE ENGINE AND RESTARTED IT. CHECK ENGINE LIGHT CAME ON BUT WE WERE GOING OUT OF TOWN AND CAR DROVE FINE AND CHECK ENGINE LIGHT WENT OFF. WE HAD THE SAME PROBLEM ON 9/6/08 AND TOOK TH…
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I OWN A NISSAN MURANO AND IN MAY 08 DRIVING ON THE FREEWAY AND WITHOUT ANY WARNING WE HAD A SUDDEN LOSS OF POWER. WE MANAGED TO PULL OVER, STOPPED THE ENGINE AND RESTARTED IT. CHECK ENGINE LIGHT CAME ON BUT WE WERE GOING OUT OF TOWN AND CAR DROVE FINE AND CHECK ENGINE LIGHT WENT OFF. WE HAD THE SAME PROBLEM ON 9/6/08 AND TOOK THE CAR TO NISSAN DEALERSHIP. THEY CLAIM IT WAS A WIRING PROBLEM TO THE THROTTLE CONNECTION AND REPAIRED IT AND ASSURED ME THEY HAD FIXED THE PROBLEM. DRIVING HOME ON AN EXTREMELY BUSY FREEWAY IN RUSH HOUR IT HAPPENED AGAIN, TODAY 9/25 AND THIS TIME THE CAR BEHIND ME HAD TO SWERVE TO AVOID ME BUT I WAS NEAR MY EXIT AND CRUISED TO A STOP. I WAS QUITE SHAKEN. I TURNED THE CAR OFF AND IT STARTED AGAIN AND IMMEDIATELY DROVE IT TO THE DEALERSHIP. THEY STILL HAVE IT AND ARE CHECKING IT. THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE CALLED NISSAN AND THEY APPARENTLY DO NOT HAVE ANY COMPLAINTS AND ALSO THE DEALERSHIP HAS NOT HEARD OF THIS WHICH IS QUITE SURPRISING AS LITERALLY HUNDREDS OF COMPLAINTS REGARDING THE MURANO FOR SAME PROBLEM ON WEBSITES. MY COMPLAINT IS THAT THE 2004 NISSAN MURANO (LESS THAN 37,000 MILES) IS EXTREMELY DANGEROUS TO DRIVE AND NISSAN KNOWS THERE IS A PROBLEM AND THEY ARE IGNORING IT. WE HAVE BEEN LUCKY THAT WE WERE NOT REAR-ENDED AT HIGH SPEEDS WHERE SOMEONE COULD HAVE BEEN KILLED. I AM WAITING TO HEAR BACK FROM NISSAN BUT THE FACT THAT THE DEALERSHIP HAS NOT HEARD OF THIS PROBLEM IS AMAZING, JUST TYPE IN NISSAN MURANO SUDDEN LOSS OF ACCELERATION AND YOU WILL SEE. NOT SURE IF ANYTHING CAN BE DONE, BUT I WANT MY COMPLAINT DOCUMENTATION IN CASE SOMEONE DIES DUE TO THIS PROBLEM. *TR
NHTSA ODI #10243487
85,000 miles · Sep 12, 2008
Visibility
DRIVER'S SIDE SUN VISOR FALLS. ON THE INTERNET AND SEVERAL OTHER FRIENDS HAVE THIS PROBLEM. IT ONLY HAPPENS ON THE DRIVER'S SIDE. IT CAN'T BE FIXED, ONLY REPLACED. I FEEL THAT THIS SHOULD BE COVERED UNDER WARRANTY. THE DEALERS THAT I HAVE CALLED HAVE QUOTED $265 -$326. IT IS A SAFETY ISSUE BECAUSE IT FALLS DOWN AND OBSTRUCTS…
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DRIVER'S SIDE SUN VISOR FALLS. ON THE INTERNET AND SEVERAL OTHER FRIENDS HAVE THIS PROBLEM. IT ONLY HAPPENS ON THE DRIVER'S SIDE. IT CAN'T BE FIXED, ONLY REPLACED. I FEEL THAT THIS SHOULD BE COVERED UNDER WARRANTY. THE DEALERS THAT I HAVE CALLED HAVE QUOTED $265 -$326. IT IS A SAFETY ISSUE BECAUSE IT FALLS DOWN AND OBSTRUCTS MY VISION. *TR
NHTSA ODI #10241962
67,000 miles · Sep 7, 2008
Visibility
DRIVERS SIDE SUN VISOR FLOPS DOWN IN DRIVERS FACE UNEXPECTEDLY. IT WILL NOT STAY IN ANY POSITION WHEN OUT OF THE FULL UP POSITION AND SOMETIMES DECIDES TO EVEN FLOP OUT OF THE UP POSITION. VERY AGGRAVATING AND DANGEROUS WHEN HAVING TO DRIVE INTO THE SETTING SUN. *TR
NHTSA ODI #10241241
53,000 miles · Sep 7, 2008
Latches/locks/linkagesStructure
GOOD MORNING! I AM HAVING TROUBLE WITH THE DOOR HANDLES ON MY 2004 NISSAN MURANO SL. THE FRONT PASSENGER SIDE HANDLE BROKE OFF ONE MORNING WHEN I TRIED OPENING THE DOOR, ABOUT ONE YEAR AGO. NOW, TWO WEEKS AGO, I WAS OPENING THE DRIVER'S SIDE FRONT DOOR, AND AGAIN THE HANDLE BROKE OFF. *TR
NHTSA ODI #10241214
90,000 miles · Sep 5, 2008
Fuel System, GasolineLatches/locks/linkages
FAILURE OF DRIVERS SIDE DOOR LOCK ACTUATOR AND GAS CAP DOOR LOCK ACTUATOR ON A 2004 NISSAN MURANO. THE FAILURE OF MY GAS CAP DOOR ACTUATOR MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WHICH COULD HAVE LEFT ME STRANDED. THE FAILURE OF MY DRIVER DOOR LOCK ACTUATOR CAUSED ME TO BELIEVE MY DOOR WAS LOCKED WHEN IN FACT IT WAS UNLOCKED.…
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FAILURE OF DRIVERS SIDE DOOR LOCK ACTUATOR AND GAS CAP DOOR LOCK ACTUATOR ON A 2004 NISSAN MURANO. THE FAILURE OF MY GAS CAP DOOR ACTUATOR MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WHICH COULD HAVE LEFT ME STRANDED. THE FAILURE OF MY DRIVER DOOR LOCK ACTUATOR CAUSED ME TO BELIEVE MY DOOR WAS LOCKED WHEN IN FACT IT WAS UNLOCKED...THIS FAILURE EXPOSED ME TO A PERSONAL SAFETY BREACH. *TR
NHTSA ODI #10241039
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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