2019 Nissan Leaf

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts were not yet available. The contact received the first recall notification a year prior, and the parts were still not available. The contact later received the second recall notification, which stated that parts were available; however, the dealer was contacted and again informed the contact that the parts were not available. The contact stated that the vehicle was useless without being able to utilize the quick charge. In addition, the contact rented a vehicle three times to attend planned family events because of the unrepaired recall. The manufacturer was made aware, and a case was filed. The contact had not experienced a failure regarding the unrepaired recall.

I purchased by 2019 Nissan leaf brand new from a Nissan dealership. My electric vehicle is our only vehicle and has been effectively disabled for out of town driving by a safety recall for the traction battery for nearly a year. Nissan continues to be unable to repair or resolve this safety recall and has offered no alternatives other than telling me not to fast charge the vehicle for fear of it catching fire. I have spent countless hours talking to a regional specialist and then being escalated to an executive specialist both of which offer no resolution. I want my vehicle repaired and returned to the originally purchased function or repurchased by Nissan. With the multiple delays in repairing this safety recall up to a year now I have no faith in Nissan to reach any satisfactory repair. I no longer want to own or drive this vehicle and the fault lays entirely with Nissan for their handling of this concern. I fear for my families safety when driving or using this vehicle because of the stated risk of electric battery fire. Nissan continues to have failed to offer any repair or inspection of the battery to determine our risk of a vehicle battery fire.

The contact owns a 2019 Nissan Leaf. The contact received notice of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am currently using a 2019 NISSAN LEAF electric vehicle and the vehicle is still under NISSAN's 7-year warranty. In September 2024, Nissan sent me a notice advising me to temporarily stop fast charging the vehicle to avoid overheating the battery and possibly exploding and wait for them to fix the vehicle charger. Two months later, Nissan continued to send me a new notice and continued to schedule me until spring 2025. I still trusted and waited for them, in June 25 Nissan sent me a third notice to wait until the third quarter of this 25. Up to now, more than 9 months have passed but they still do not have spare parts to replace my vehicle and I still do not know if Nissan will have spare parts for my vehicle by the end of the third quarter of this 25? in the past 9 months, i have had to spend a lot of time every time i need to charge my car. just because i don't have my own house so i have to take my car to the charging station and every time i charge i have to wait for about 5 hours. i don't understand what nissan wants now? ◦

I took my car in for a few recalls and was informed that the Manufacturer Recall Number R24B2/NHTSA Recall Number 24V-700 fix was not available. The recall has been in effect for 1 year now and there is still no remedy. This is affecting the ability to use the car to its fullest due to the safety risk associated with Level 3 quick charging. If I was to quick charge the car it could result in damage to the battery and even fire. I cannot sell the car either due to the recall. Please have Nissan make this right. They need to fix the issue or initiate a buyback.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.