Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
1925–50K
1850–75K
375–100K
6100–150K
1150K+
54 reports with mileage · 131 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports3 fire reports7 injury reports
What owners actually said
185 reports
56,000 miles · Aug 10, 2003
Tires
THIS IS THE COMPLAINT LETTER I SENT TO PEP BOYS REGARDING THEIR FUTURA LTE P215/70R15 TIRES. I HAVE NOT SPOKEN TO THE STORE MANAGER BUT IN BOTH CASES WE SPOKE TO THE SERVICE MANAGER. WE PURCHASED TIRES IN FEBRUARY 2002 AT THE SOUTH 6TH AVENUE STORE IN TUCSON, ARIZONA. WE BOUGHT 4 TIRES AND ALL THE WARRANTIES POSSIBLE. ALL FOUR T…
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THIS IS THE COMPLAINT LETTER I SENT TO PEP BOYS REGARDING THEIR FUTURA LTE P215/70R15 TIRES. I HAVE NOT SPOKEN TO THE STORE MANAGER BUT IN BOTH CASES WE SPOKE TO THE SERVICE MANAGER. WE PURCHASED TIRES IN FEBRUARY 2002 AT THE SOUTH 6TH AVENUE STORE IN TUCSON, ARIZONA. WE BOUGHT 4 TIRES AND ALL THE WARRANTIES POSSIBLE. ALL FOUR TIRES HAVE PROVEN TO BE DEFECTIVE. WE BLEW ONE OUT IN JUNE 2003 CAUSING PHYSICAL DAMAGE TO MY VEHICLE AND STILL HAD TO PAY ALMOST $60 TO REPLACE TWO TIRES AS WELL AS MY INSURANCE DEDUCTIBLE TO REPAIR MY VEHICLE. THEY WERE REPLACED AT STORE #769. THEN WE WENT TO SAN DIEGO IN AUGUST 2003 AND ONE OF THE TWO REMAINING TIRES SEPARATED ALMOST CAUSING DAMAGE AND/OR PHYSICAL HARM AGAIN. WE HAD THEM REPLACED AT STORE #735 AND AGAIN HAD TO PAY $63. I AM CONCERNED FIRST THAT THESE TIRES ARE DEFECTIVE AND COULD CAUSE FURTHER DAMAGE AND BODILY INJURY. I PLAN TO WRITE A SIMILAR LETTER TO THE DEPARTMENT OF TRANSPORTATION REPORTING THESE TIRES. FURTHERMORE, I DO NOT FEEL THAT I SHOULD HAVE HAD TO PAY ANY MONEY OUT OF MY POCKET DUE TO DEFECTIVE TIRES. WE WERE FORTUNATE TO NOT BE INJURED IN EITHER CASE AS I TRAVELED ON THE HIGHWAY WITH MY FAMILY AND HAVING TO CHANGE TIRES ON A BUSY HIGHWAY. THE TIRES IN QUESTION ARE FUTURA LTE P215/70R15 (DOTHYHLNCD489) WITH A 70,000 MILE TREAD WEAR GUARANTEE. WE HAD 20,000 MILES ON THEM WHEN THE PROBLEMS BEGAN TO OCCUR. BETWEEN THE COST OF REPLACING THESE DEFECTIVE TIRES AND MY INSURANCE DEDUCTIBLE THESE TIRES HAVE COST ME AN ADDITIONAL $400. IN RETURNING THE TIRES, NEITHER STORE WANTED TO DISCUSS THE ISSUE ONLY TO CHARGE ME FOR THE PRORATED TIRES. FORTUNATELY, WE WERE NOT IN AN ACCIDENT AS A RESULT AS WELL. I LOOK FORWARD TO HEARING A RESPONSE FROM YOU OR YOUR REPRESENTATIVES REGARDING THIS PROBLEM. MONICA PERRIN. *NLM
NHTSA ODI #10031185
40,000 miles · Jul 3, 2003
Vehicle Speed Control
GAS PEDAL STICKING. PROBLEM IS NOT IN THE CABLE. *AK
NHTSA ODI #10025356
45,000 miles · Jun 27, 2003
Seat Belts
I HAVE A 1999 MERCURY VILLAGER PURCHASED FROM BLUE HILL LINCOLN MERCURY IN CANTON, MASSACHUSETTS. I HAVE A PROBLEM WITH THE SEAT BELT MECHANISM ON THE 2ND ROW OF SEATS ON THE FAR LEFT SIDE. THE BELTS WILL INTERMITTENTLY LOCK UP TRAPPING THE PASSENGER SUDDENLY. THE ONLY RECOURSE IS TO UNBUCKLE THEM AND RESET THEM. THIS PROBLEM OC…
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I HAVE A 1999 MERCURY VILLAGER PURCHASED FROM BLUE HILL LINCOLN MERCURY IN CANTON, MASSACHUSETTS. I HAVE A PROBLEM WITH THE SEAT BELT MECHANISM ON THE 2ND ROW OF SEATS ON THE FAR LEFT SIDE. THE BELTS WILL INTERMITTENTLY LOCK UP TRAPPING THE PASSENGER SUDDENLY. THE ONLY RECOURSE IS TO UNBUCKLE THEM AND RESET THEM. THIS PROBLEM OCCURRED ONCE BEFORE AND AFTER MUCH ARGUMENT THE DEALERSHIP RELUCTANTLY REPLACED THE MECHANISM. NOW I AM HAVING THE SAME EXACT PROBLEM AND SINCE I CANNOT DEMONSTRATE THE PROBLEM ON COMMAND, THE DEALERSHIP REFUSES TO REPLACE THE FAULTY MECHANISM. *JB
NHTSA ODI #10023876
Mileage unknown · Jun 27, 2003
Vehicle Speed Control
WHILE DRIVING AND WITHOUT WARNING THE ACCELERATOR PEDAL BECAME STUCK AND IT BECAME HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. *NLM AFTER THE VEHICLE WAS DRIVEN FOR OVER AN HOUR, THE PEDAL HAD BECOME STUCK IN WHICH EXTRA STRENGTH WAS APPLIED AND CAUSED THE VEHICLE TO LEAP FORWARD, THEN THE PEDAL MOVED. *SCC *JB
NHTSA ODI #10019725
Mileage unknown · Apr 23, 2003
Vehicle Speed Control
WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLES ACCELERATOR PEDAL STUCK AND IT BECAME DIFFICULT TO GET THE VEHICLE TO DECELERATE. *NLM
NHTSA ODI #10017401
Mileage unknown · Mar 25, 2003
Electrical SystemStructureVehicle Speed Control
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB DEALER CLEANED DIRTY THROTTLE BODY. BLOWER ONLY WORKED ON HIGH. FAILED RESISTOR REPLACED. LEFT FRONT DOOR PANEL WAS PEELING AND HAD TO BE REPLACED. *TT
NHTSA ODI #10012469
Mileage unknown · Mar 25, 2003
StructureVehicle Speed Control
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB THE VEHICLE NEEDED A NEW DOOR PANEL AND AN INJECTOR. SCC
NHTSA ODI #10012468
Mileage unknown · Mar 25, 2003
Vehicle Speed Control
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *MR
NHTSA ODI #10012467
Mileage unknown · Mar 25, 2003
Electrical SystemStructureVehicle Speed Control
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. IT WAS LATER DETERMINED THAT THE THROTTLE WAS DIRTY. A FAULTY RESISTOR CAUSED THE BLOWER TO ONLY WORK ON HIGH. THE LEFT FRONT DOOR PANEL FELL OFF. *JB *NLM
NHTSA ODI #10012466
55,015 miles · Mar 25, 2003
Fuel System, GasolineVisibility
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. THE DEALER STATED NEW INJECTORS WERE NEEDED. *JB. ALSO THE BLOWER MOTOR FAILED. *JB
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Consequence & remedy
Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
Consequence & remedy
Consequence: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
Remedy: DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.
Consequence & remedy
Consequence: AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04020 · Failing Headlights
Opened Feb 26, 2004 · Closed Jun 24, 2004
Status: closed (inferred from source dates) · Exterior Lighting:headlights
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLIGHT BUT DOES NOT CAUSE SIMULTANEOUS FAILURE OF BOTH HEADLIGHTS. THE PROBLEM ALSO DOES NOT AFFECT FRONT PARKING LAMPS.AS A RESULT, THE COMPLAINTS TYPICAL REPORT SINGLE FAILURE OF ONE HEADLIGHT.THERE ARE NO CRASHES OR LOSS OF VEHICLE CONTROL REPORTED.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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