FOR MORE TIMES THAN I CAN REMEMBER, I AGAIN TODAY HAD THE AGONIZING EXPERIENCE OF MY VEHICLE STEERING LOCKING UP WHILE TRYING TO STEER IT. I HAVE A 1999 MERCURY VILLAGER THAT WAS PURCHASED NEW IN 1999. ON NUMEROUS OCCASIONS SINCE THEN I HAVE HAD MY VEHICLE IN AT FORD DEALERSHIPS WITH THE COMPLAINT OF THE STEERING LOCKING UP. THI…
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FOR MORE TIMES THAN I CAN REMEMBER, I AGAIN TODAY HAD THE AGONIZING EXPERIENCE OF MY VEHICLE STEERING LOCKING UP WHILE TRYING TO STEER IT. I HAVE A 1999 MERCURY VILLAGER THAT WAS PURCHASED NEW IN 1999. ON NUMEROUS OCCASIONS SINCE THEN I HAVE HAD MY VEHICLE IN AT FORD DEALERSHIPS WITH THE COMPLAINT OF THE STEERING LOCKING UP. THIS CAN OCCUR AT ANY GIVEN MOMENT WHEN MAKING A TURN. IT SEEMS TO HAPPEN ESPECIALLY WHEN THE WEATHER IS DAMP. I HAVE HAD SEVERAL CLOSE CALLS. EVERY TIME I HAVE TAKEN THE VEHICLE IN THEY NEVER FIND ANYTHING WRONG WITH THE STEERING. AFTER ANOTHER NEAR MISHAP TODAY I AM VERY RELUCTANT TO DRIVE THIS VEHICLE BECAUSE OF THE POTENTIAL DANGER. I AM EXTREMELY FRUSTRATED THAT THIS HAS BEEN OCCURRING EVERY SINCE I HAVE HAD THE VEHICLE AND NO ONE SEEMS TO LISTEN. AS STUPID AS THIS MAY SOUND, I HAVE TOLD SEVERAL FAMILY MEMBERS, CLOSE FRIENDS AND CO-WORKERS ABOUT MY ORDEAL. I HAVE INSTRUCTED THEM TO PURSUE LEGAL ACTION IN THE EVENT THAT I AM EITHER KILLED OR SERIOUSLY INJURED IN A ACCIDENT INVOLVING THIS VEHICLE. *NM
NHTSA ODI #10143385
48,000 miles · Jul 15, 2004
Steering
WHILE DRIVING 55-65 MPH, THE CONSUMER NOTICED THAT THE STEERING WHEEL AND THE FRONT OF THE VEHICLE VIBRATED. *AK THERE WAS A LOOSENESS AT HIGH SPEEDS ACCOMPANIED BY EXTENSIVE VIBRATION. THE WHEEL IMBALANCE WAS EXCLUDED AFTER SEVERAL RE-BALANCING JOBS. THE SYMPTOMS MATCHED THE STEERING GEAR RECALL# 00V292001. THE DEALER CL…
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WHILE DRIVING 55-65 MPH, THE CONSUMER NOTICED THAT THE STEERING WHEEL AND THE FRONT OF THE VEHICLE VIBRATED. *AK THERE WAS A LOOSENESS AT HIGH SPEEDS ACCOMPANIED BY EXTENSIVE VIBRATION. THE WHEEL IMBALANCE WAS EXCLUDED AFTER SEVERAL RE-BALANCING JOBS. THE SYMPTOMS MATCHED THE STEERING GEAR RECALL# 00V292001. THE DEALER CLAIMED THAT THERE WERE NO OPEN RECALLS AND REFUSED TO INSPECT THE VEHICLE. *SC *JB
NHTSA ODI #10079363
Mileage unknown · Feb 15, 2002
Steering
WHILE TRAVELING DURING RAIN OR OVER PUDDLES, POWER STEERING WOULD FAIL. THIS CONDITION IS INTERMITTENT, DEALER HAS BEEN CONTACTED. *AK UPON PURCHASE OF VEHICLE CONSUMER NOTICED NOISE COMING FROM FRONT END WHILE TURNING THE STEERING WHEEL, AFTER SEVERAL INSPECTIONS, CONSUMER WAS TOLD THAT THE NOISE WAS NORMAL, DEALER COULD NOT D…
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WHILE TRAVELING DURING RAIN OR OVER PUDDLES, POWER STEERING WOULD FAIL. THIS CONDITION IS INTERMITTENT, DEALER HAS BEEN CONTACTED. *AK UPON PURCHASE OF VEHICLE CONSUMER NOTICED NOISE COMING FROM FRONT END WHILE TURNING THE STEERING WHEEL, AFTER SEVERAL INSPECTIONS, CONSUMER WAS TOLD THAT THE NOISE WAS NORMAL, DEALER COULD NOT DUPLICATE, CONSUMER STATES THAT NOISE IS INTERMITTENT, MANUFACTURER NOTIFIED. *TT
NHTSA ODI #8004104
Mileage unknown · Aug 24, 2001
Exterior LightingSeatsSteering
THE STEERING WHEEL FAILED. NLM
NHTSA ODI #785475
Mileage unknown · May 10, 2001
Steering
CONSUMER EXPLAINS THAT PRIOR TO RECALL NOTICE, WHILE DRIVING HE LOST CONTROL OF VEHICLE, VEHICLE WOULD NOT RESPOND TO HIS STEERING CAUSING CONSUMER TO DRIVE OFF THE ROAD AND CRASH, IN NOVEMBER CONSUMER RECEIVES SAID RECALL LETTER EXPLAINING OF FAULTY STEERING GEAR, REIMBURSMENT IS REQUESTED. *JG
NHTSA ODI #561159
Mileage unknown · May 9, 2001
Steering
STEERING PROBLEMS WHEN TRAVELING AT 50 MPH OR ABOVE, IT BECOMES HARD TO STEER.*AK
NHTSA ODI #887810
Mileage unknown · Feb 19, 2001
Electrical SystemExterior LightingSeats
TO DATE NO ONE WILL FIX THESE PROBLEMS THEY SAY THEY DONT HAVE THOSE PARTS TO DO SO. NO SAFETY DEFECT MENTIONED. *AK
NHTSA ODI #741171
Mileage unknown · Dec 18, 2000
SteeringVehicle Speed Control
VEHICLE IS EXPERIENCING PROBLEMS WITH THE GAS PEDAL FREEZING, THIS CAUSES THE VEHICLE TO WEAVE AND MAKES IT DIFFICULT TO CONTROL. *SLC
NHTSA ODI #558512
Mileage unknown · Dec 4, 2000
Steering
CONSUMER CONTACTED FORD AFTER RECEIVING RECALL OOV2920001 FOR STEERING GEAR BOX. THOMAS LINCOLN FORD MERCURY DEALERSHIP DENIED CONSUMER REPAIR SERVICE. MANUFACTURER WAS CONTACTED & WAS OF NO HELP. SAID THEY COULD REFUSE THEM IF THEY LIKE. *AK
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Consequence & remedy
Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
Consequence & remedy
Consequence: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
Remedy: DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.
Consequence & remedy
Consequence: AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04020 · Failing Headlights
Opened Feb 26, 2004 · Closed Jun 24, 2004
Status: closed (inferred from source dates) · Exterior Lighting:headlights
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLIGHT BUT DOES NOT CAUSE SIMULTANEOUS FAILURE OF BOTH HEADLIGHTS. THE PROBLEM ALSO DOES NOT AFFECT FRONT PARKING LAMPS.AS A RESULT, THE COMPLAINTS TYPICAL REPORT SINGLE FAILURE OF ONE HEADLIGHT.THERE ARE NO CRASHES OR LOSS OF VEHICLE CONTROL REPORTED.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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