NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
185 reports20,000 miles · Dec 27, 2003
Exterior LightingTires
OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN…
Read full complaint
OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN THE OTHER, THEN TOTAL FAILURE OF BOPTH HEADLIGHTS. PLEASE REPORT YOUR EXPERIENCE. THIS MUST BECOME A RECALL. I WANTED TO FILE MULTIPLE OTHER PROBLEMS: THE TIRES AFTER COMPLAINING OF WOBBLING IN THE STEERING WHEEL FOR 3 YEARS, THE DEALER SAID THEY ARE OFFERING REPLACEMENT TIRES TO OWNERS WHO COMPLAIN, BUT NOT TO ALL OWNERS, AND THAT WAS NOT A RECALL, I DID NOT KEEP THE BRAND OR MODEL OF THE TIRES THE DEALER REMOVED. WITH THE NEW GOOD YEAR EAGLE TIRES THE VAN DRIVES FINE. THAT SHOULD HAVE BEEN A RECALL. A THIRD: THE LIGHTS AND LED'S OF THE SOUND SYSTEM GO ON AND OFF INTERMITTENTLY.*AK
NHTSA ODI #10051158
53,000 miles · Dec 15, 2003
Air BagsVehicle Speed ControlCrashInjury
WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
NHTSA ODI #10050516
53,000 miles · Dec 15, 2003
Air BagsVehicle Speed ControlCrashInjury
WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
NHTSA ODI #10050514
48,500 miles · Nov 26, 2003
Vehicle Speed Control
ON MY 1999 MERCURY VILLAGER MINIVAN, THE GAS PEDAL STICKS WHEN TRYING TO ACCELERATE FROM A STOP OR AFTER COASTING. I HAVE TO STEP HARD ON THE GAS PEDAL TO ACCELERATE. THIS IS UNSAFE BECAUSE WHEN THE VAN MOVES IT MOVES TO FAST, CAUSING PROBLEMS IF THERE IS A CAR IN FRONT OF ME. *LA
NHTSA ODI #10047629
42,000 miles · Nov 24, 2003
Service Brakes, HydraulicStructureVisibility
WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING …
Read full complaint
WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING FLAPPED WHILE DRIVING. THE DRIVER'S FRONT DOOR RATTLED WHILE DRIVING. THE DEALER LUBED THE WINDOW TRACKS. *NLM
NHTSA ODI #10043928
53,604 miles · Oct 29, 2003
Exterior Lighting
HEADLIGHTS DO NOT TURN ON BY SWITCH. VEHICLE WAS SERVICED, AND THE MECHANIC NOTICED THAT THE HEADLIGHT SOCKET MELTED. DEALERSHIP REPLACED THE SOCKET LAMPS, BUT THE PROBLEM RECURRED. *AK
NHTSA ODI #10044974
Mileage unknown · Sep 23, 2003
Child Seat
THE STRAP THAT WENT THROUGH THE BOTTOM OF THE SEAT CAME ALL THE WAY THROUGH. THE CHILD WAS NOT SECURE. *PH *JB
NHTSA ODI #10040400
30,000 miles · Sep 9, 2003
Air BagsCrashInjury
WHILE DRIVING AT 40/50 MPH VEHICLE WAS IN A FRONTAL COLLISION. FRONT OF VEHICLE WAS PUSHED INTO ITS CAB, BUT NONE OF THE AIR BAGS DEPLOYED. DRIVER SUSTAINED SLIGHT INJURIES. *AK
NHTSA ODI #10038541
Mileage unknown · Sep 8, 2003
Vehicle Speed Control
GAS PEDAL STICKS. FREQUENTLY AFTER COMING TO COMPLETE STOP AT A LIGHT, WHEN PUSHING DOWN ON GAS PEDAL, PEDAL GOES DOWN, BUT NOTHING HAPPENS. USUALLY, PEDAL MUST BE PUMPED SEVERAL TIMES BEFORE IT ENGAGES. HAD IT CLEANED OUT BY DEALER WHO SAID IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY AND COST OVER $200.00. I REFUSE TO PAY TO…
Read full complaint
GAS PEDAL STICKS. FREQUENTLY AFTER COMING TO COMPLETE STOP AT A LIGHT, WHEN PUSHING DOWN ON GAS PEDAL, PEDAL GOES DOWN, BUT NOTHING HAPPENS. USUALLY, PEDAL MUST BE PUMPED SEVERAL TIMES BEFORE IT ENGAGES. HAD IT CLEANED OUT BY DEALER WHO SAID IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY AND COST OVER $200.00. I REFUSE TO PAY TO HAVE IT REPAIRED/CLEANED AGAIN. THIS IS A SAFETY CONCERN AND FORD MOTOR COMPANY SHOULD REPLACE THE DEFFECTIVE PARTS. SOME DAY I WILL GET REAR-ENDED.*AK
NHTSA ODI #10037420
35,000 miles · Aug 31, 2003
Service Brakes, HydraulicVehicle Speed Control
WE OWN A '1999 MERCURY VILLAGER VAN. THE BRAKES HAVE HAD EXTENSIVE REPAIRS TWICE ,AND NOW MUST BE REPLACED AGAIN AFTER ONLY 13,000 MILES. SECONDLY, THE ACCELERATOR STICKS. IT HAS BEEN REPAIRED ONCE AND REQUIRES REPAIR AGAIN. (FIRST TIME UNDER WARRANTY. THIS TIME AT A COST OF APPROX. $460.) THE REPAIRMEN AT THE DEALERSHIP CL…
Read full complaint
WE OWN A '1999 MERCURY VILLAGER VAN. THE BRAKES HAVE HAD EXTENSIVE REPAIRS TWICE ,AND NOW MUST BE REPLACED AGAIN AFTER ONLY 13,000 MILES. SECONDLY, THE ACCELERATOR STICKS. IT HAS BEEN REPAIRED ONCE AND REQUIRES REPAIR AGAIN. (FIRST TIME UNDER WARRANTY. THIS TIME AT A COST OF APPROX. $460.) THE REPAIRMEN AT THE DEALERSHIP CLAIM THE DEVICE USED TO PREVENT SLUDGE FROM ACCUMULATING ON THE ACCELERATOR LINE TENDS TO WARP DUE TO HEAT EXPOSURE ALLOWING SLUDGE TO ACCUMULATE ON THE LINE AND CAUSING THE ACCELERATOR TO STICK. IT WAS FIRST REPAIRED AT 35,000 MILES AND NOW REQUIRES A SECOND REPAIR AT 73,000 MILES. *AK
NHTSA ODI #10036954
Official recalls
4Oct 10, 2000
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Consequence & remedy
Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 10, 1999
VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
Consequence & remedy
Consequence: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
Remedy: DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
Aug 3, 1999
VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE.
Consequence & remedy
Consequence: THERE IS ALSO A POTENTIAL FOR FUEL TANK SEPARATION OR FUEL LEAK, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK RETENTION STRAPS.
Mar 30, 1999
VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.
Consequence & remedy
Consequence: AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration