THE DRIVERS DOOR FAILED TO LATCH.THE CAR WAS NOT DAMAGED IN ANY WAY OR BROKEN INTO. FORTUNATELY THE CAR WASNT MOVING AT THE TIME, THERE WAS NO REASON FOR IT TO FAIL. THE DRIVERS DOOR AND PASSENGER DOOR HAD TO BE TIED TOGETHER WITH ROPE IN INTERIOR OF CAR TO DRIVE IT TO DEALER. I ALSO HAD TO HOLD ON THE DOOR TO PREVENT IT …
Read full complaint
THE DRIVERS DOOR FAILED TO LATCH.THE CAR WAS NOT DAMAGED IN ANY WAY OR BROKEN INTO. FORTUNATELY THE CAR WASNT MOVING AT THE TIME, THERE WAS NO REASON FOR IT TO FAIL. THE DRIVERS DOOR AND PASSENGER DOOR HAD TO BE TIED TOGETHER WITH ROPE IN INTERIOR OF CAR TO DRIVE IT TO DEALER. I ALSO HAD TO HOLD ON THE DOOR TO PREVENT IT FROM OPENING. THE DEALER MADE THE REPAIR WITH A CLIP AND NEW LATCH, HOWEVER I WAS HELD RESPONSIBLE FOR THE 118.00 BILL. IF THIS ISNT A SAFETY ISSUE THEN I DONT KNOW WHAT ELSE IT COULD BE. A DRIVERS DOOR LATCH SHOULD NEVER FAIL AT 60287 MILES! THIS CAR HAS BEEN DRIVEN BY AN ADULT AND HAS THE NORMAL WEAR AND TEAR.CERTAIN COMPONENTS OF A CAR SHOULD BE WARRANTIED FOR 100,000 MILES. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR, BUT THIS IS THE FIRST TIME I FELT I HAD TO COMPLAIN ABOUT THIS!! THESE DEALERS AND THE MANUFACTURER HAVE TO BE HELD RESPONSIBLE WHEN A CAR HAS A SAFETY DEFECT! SUCH AS THIS ONE. A TREND SHOULDNT HAVE TO BE ESTABLISHED WHEN IT CONCERNS A SAFETY MATTER. I WOULD BE CURIOUS TO KNOW WHAT OTHER MYSTIQUE OWNERS THINK OF THIS PROBLEM. THERE ARE CERTAINLY PLENTY OF THEM WITH CUSTOMER COMPLAINTS. I FEEL ALL OF US ARE GETTING TAKEN TO THE CLEANERS AND THE MESS STILL REMAINS! THANK YOU FOR LETTING ME VENT MY FRUSTRATIONS. I HAVENT YET COMMUNICATED WITH THE MANUFACTURER FORD MERCURY DIVISION BUT I WILL CERTAINLY DO SO. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
CRACKS HAVE BEEN FOUND IN THE FRONT SAFETY BELT OUTBOARD ANCHOR TABS DUE TO A COMBINATION OF HYDROGEN EMBRITTLEMENT OF THE TAB AND STRESS INTRODUCED DURING ATTACHMENT OF THE ANCHOR TAB TO THE SEAT FRAME. THIS DOES NOT CONFORM WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: A FRACTURE OR SEPARATION IN THIS AREA WOULD REDUCE THE LOAD THAT THE ANCHOR AND THE FRONT SAFETY BELT ANCHORAGES COULD SUSTAIN, INCREASING THE RISK OF INJURY IN A VEHICLE COLLISOIN.
Remedy: DEALERS WILL INSPECT AND INSTALL AN ANCHOR TAB REINFORCEMENT OR REPLACEMENT OF THE COMPLETE FRONT SEAT BELT ASSEMBLY IF AN ANCHOR TAB IS FOUND TO HAVE FRACTURED.
THE GLASS TEMPERING PROCESS ON THE RIGHT HAND REAR DOOR WINDOWS WAS NOT CORRECTLY PERFORMED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 205, "GLAZING MATERIALS."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: IF THE WINDOW BREAKS, THE GLASS FRAGMENTS OF THE REAR WINDOWS EXCEED THE SIZE SPECIFICATIONS OF FMVSS NO. 205.
Remedy: DEALERS WILL REPLACE THE RIGHT REAR DOOR GLASS.
A METAL SHIELD ON THE OUTSIDE OF THE PLASTIC FUEL FILLER PIPE CAN DEVELOP A STATIC ELECTRICAL CHARGE DURING REFUELING OF THE VEHICLE.
Consequence & remedy
Consequence: A STATIC CHARGE CAN DISCHARGE AND SERVE AS AN IGNITION SOURCE FOR FUEL VAPORS IN THE AREA OF THE FILLER PIPE, RESULTING IN A FLASH VAPOR IGNITION AND A VEHICLE FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, MODIFY THE VEHICLES BY ADDING A GROUND STRAP BETWEEN THE FILLER PIPE SHIELD AND THE BODY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
EA00005 · Engine Cooling Fan Fires
Opened Feb 23, 2000 · Closed Nov 9, 2000
Status: closed (inferred from source dates) · Engine And Engine Cooling
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE99052 · Engine Cooling Fan Fires
Opened Aug 18, 1999 · Closed Feb 23, 2000
Status: closed (inferred from source dates) · Engine And Engine Cooling
ODI OPENED THIS INVESTIGATION ON AUGUST 18, 1999, BASED ON FOUR REPORTS OF FIRE INVOLVING THE ENGINE COOLING FAN.THE REPORTS ALLEGE THE ELECTRONIC COOLING FAN CAUGHT FIRE WITH RESULTANT DAMAGE TO THE FAN AND WIRE HARNESS AND/OR THE HARNESS CONNECTOR.IN ITS PE RESPONSE, FORD PROVIDED INFORMATION RELEVANT TO 46 ADDITIONAL ALLEGED FIRE INCIDENTS AND 47 ALLEGED FAILURES OF THE COOLING FAN INVOLVING THERMAL DAMAGE TO THE FAN.THIS INVESTIGATION HAS BEEN UPGRADED TO FURTHER STUDY THE ISSUE.
1995 Mercury Mystique Problems, Complaints & Recalls | Skip That Year
Illustration