2006 Mercury Grand Marquis

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT 10 MPH, THE BRAKE LIGHT SWITCH FAILED TO OPERATE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE IDLING AT A STOP SIGN, THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION THE CONTACT OBSERVED CORROSION ON ONE OF THE TWO FUEL TANK STRAPS AND IT WAS ALSO FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

AIR BAG LIGHT STARTED BLINKING, SAME SEQUENCE REPEATED FIVE TIMES AFTER WARDS IT STAYED ON. AFTER A MINUTE OR SO A WARNING BEEP SOUNDED. THE BEEPS WERE IN A SEQUENCE OF 5 BEEPS WHICH REPEATED FIVE TIMES THEN REPEATED AGAIN EVERY HALF HOUR WHILE DRIVING.. MECHANIC REPLACED THE WHOLE DRIVERS SIDE SEAT BELT ASSEMBLY - $800.00. A YEAR LATER - SAME PROBLEM. FORD SHOULD HAVE A RECALL FOR THIS PROBLEM. I REFUSE TO PAY ANOTHER $800. I TOOK OUT THE FUSE THAT SOUNDED THE BEEP ALARM AS IT WAS DRIVING ME CRAZY. *TR

WHILE DRIVING THE AIR BAG WARNING LIGHT CAME ON. MECHANIC DETERMINED THAT THE PASSENGER SEAT BELT PRETENSIONER WAS BAD. REPLACED PRETENSIONER AT 68527 MILES ON THE ODOMETER. FIXED PROBLEM. AT 68669 MILES THE AIR BAG WARNING LIGHT AGAIN CAME ON. MECHANIC NOW SAYS THE DRIVER SIDE PRETENSIONER IS BAD. THIS AUTOMOBILE HAS NEVER BEEN IN AN ACCIDENT. FIRST INCIDENT 9/16/16. SECOND INCIDENT 10/27/16. *TR

WHILE DRIVING THE REPEATED CHIMING SOUND BEGAN AND A LIGHT ILLUMINATED ON THE DASH DISPLAY. THIS CONTINUED AS LONG AS THE CAR WAS BEING DRIVEN. I DROVE IT TO A PRIVATE REPAIR SHOP THAT MAINTAINS MY VEHICLES. HE DIAGNOSED IT AS THE FAILURE OF THE SEAT BELT PRE-TENSIONER ASSEMBLY. HE CALLED THE SERVICE MANAGE OF ONE OF THE LOCAL FORD MOTOR SERVICE MANAGERS, DESCRIBED THE PROBLEM AND THE SM AGREED THAT IT WAS THE PROBLEM. HE DID THE REPAIRS.. COST TO ME WAS $539.42.. THE REPAIR WAS DONE 2/20/2014. IN JULY 2014 THE SAME CHIMING/LIGHT FLASHING AGAIN OCCURRED. TOOK IT BACK TO MY REPAIR SHOP, HE AGAIN CALLED HIS FRIEND, THE SERVICE MANAGER OF THE SAME FORD DEALERSHIP WHO SAID THIS PROBLEM HAD OCCURRED BEFORE ON OTHER MERCURYS. THIS WAS NOT THE SAME SEAT THAT WAS REPAIRED THE FIRST TIME. I AGAIN PAID $539.82. DURING EITHER THE FIRST OR SECOND ASSEMBLY FAILURE MY PRIVATE SHOP OWNER CONTACTED THE SERVICE MANAGER OF THAT FORD DEALER AND ARRANGED FOR ME TO TAKE MY MERCURY TO HIM, PERSONALLY, AND HE HAD IT CHECKED AND SAID THAT NOT ONLY WAS THIS CORRECTLY DIAGNOSED AND REPAIRS DONE BUT THAT THEY HAD A GOOD MANY MERCURYS THAT HAD THIS PROBLEM.. HE SAID IT WAS NOT A RECALL ITEM. I CALLED THE FORD MOTOR COMPANY, WAS TRANSFERRED TO "SOMEONE" (A FEMALE) WHO SAID THAT THIS PROBLEM WAS NOT A RECALL ITEM, DENIED ME ANY RECOURSE OFFER AND WHEN I STATED I INTENDED TO CONTACT "SOMEONE" ELSE, SAID THAT WAS MY PRIVILEGE. I DID NOT KNOW WHO ELSE TO CONTACT AND THEREFORE HAD TO DROP THE MATTER. I HAVE NOT HAD ANY FURTHER PROBLEM WITH THIS FAILURE AND REPAIR PART. ONLY TODAY DID I HAPPEN TO FIND THIS PROBLEM OFFER ON MY COMPUTER. I'M 87 YEARS OLD AND NOT TOO COMPUTER SAVVY. I DON'T KNOW IF I CAN EXPECT A RESPONSE FROM YOU TO ME BUT HOPE MY PROBLEM WOULD GET ALL THE ATTENTION POSSIBLE. WILL I BE ADVISED OF ANY ACTION TAKEN?. *TR

I WAS AT A STOP SIGN. WHEN I GOT READY TO TURN RIGHT, MY STEERING WHEEL TURNED BUT MY TIRES DIDN'T. I HAD IT TOWED TO MY HOME AND THEN TOWED TO A LOCAL FORD COMPANY. I WAS TOLD BY AN EMPLOYEE THERE THAT MY CAR WAS NOT APPROVED FOR THE RECALL REPAIR BECAUSE OF SOME OTHER DAMAGES. THE STEERING GEAR AND COLUMN WENT OUT AS WELL. I WAS TOLD THAT I HAD TO BUY THE PARTS TO FIX THE CAR.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING INTO A PARKING SPACE AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENDEDLY ACCELERATED AND CRASHED INTO THE SIDE OF A CONCRETE BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.

NO ACCIDENT, 2/23/16, THE AIR BAG LIGHT AND CHIMES ACTIVATED WHEN CAR STARTED AND CONTINUED WHILE CAR RAN. VERY DISTRACTING. ALSO, ONCE, THE 'AIR BAG OFF LIGHT' NEAR TOP OF GLOVE COMPARTMENT CAME ON. CHECKED NHTSA SITE AND FOUND MANY COMPLAINTS ABOUT AIR BAGS/SEAT BELT TENSIONERS, AND AIR BAGS NOT DEPLOYING WHICH IS WHY I AM FILING THIS COMPLAINT. -- THIS IS OBVIOUSLY A SAFETY HAZARD, WHY NO RECALL? WILL GO TO MY DEALER IN MARYLAND TO FIND OUT MORE.