NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
37 reportsClear category filter117,500 miles · Oct 18, 2014
Vehicle Speed Control
DRIVING AT 50 MPH. PASSED SLOWER-MOVING VEHICLE BY PUSHING ACCELERATOR TO FLOOR(FULL POWER) DURING INITIAL PASS, THEN RELEASED ACCELERATOR. ENGINE RPM'S DID NOT REDUCE, BUT INSTEAD CLIMBED RAPIDLY WITH THE THROTTLE STUCK AT THE "FULL POWER" POSITION. THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY, REACHING A SPEED OF ABOUT 75 MP…
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DRIVING AT 50 MPH. PASSED SLOWER-MOVING VEHICLE BY PUSHING ACCELERATOR TO FLOOR(FULL POWER) DURING INITIAL PASS, THEN RELEASED ACCELERATOR. ENGINE RPM'S DID NOT REDUCE, BUT INSTEAD CLIMBED RAPIDLY WITH THE THROTTLE STUCK AT THE "FULL POWER" POSITION. THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY, REACHING A SPEED OF ABOUT 75 MPH IN 50 MPH ZONE ON TWO LANE ROAD. UPON RECOGNIZING THE ACCELERATOR WAS STUCK IN "WIDE OPEN" POSITION, I SLAMMED MY FOOT AGAINST THE ACCELERATOR PEDAL REPEATEDLY, AND AFTER ABOUT THREE STRIKES THE ENGINE RPM REDUCED TO NORMAL (CONSISTENT WITH ACCELERATOR PEDAL POSITION) AND I WAS ABLE TO REGAIN CONTROL OF THE SPEED AND SLOW THE VEHICLE. I CHECKED TO ENSURE THAT NEITHER THE FLOOR MAT NOR ANY FOREIGN OBJECTS WERE IMPINGING ON ACCELERATOR PEDAL. I FOUND NO OBJECTS INTERFERING WITH THE ACCELERATOR PEDAL. THIS SAME PROBLEM OCCURRED TWO MORE TIMES WITHIN TWO WEEKS. I REPORTED THE EVENTS TO MY LOCAL MECHANIC AND HE RAN A COMPUTER DIAGNOSTIC ON THE SYSTEM. IT SHOWED NO ABNORMALITIES OR CODES. TWO MECHANICS EXAMINED THE SYSTEM UNDER THE HOOD AND NOTED NO ABNORMALITIES. THEY INDICATED THEY "CLEANED" SOMETHING (CONTACTS?). I SUBSEQUENTLY TOOK THE VEHICLE ONTO A LARGER ROAD WITHOUT TRAFFIC PRESENT AND ATTEMPTED TO DUPLICATE THE PROBLEM. WHEN I PRESSED THE ACCELERATOR TO THE FLOOR (FULL THROTTLE), THE SAME PROBLEM OCCURRED. THE ENGINE RPM CONTINUED TO CLIMB RAPIDLY AND THE VEHICLE ACCELERATED UNCONTROLLABLY AND RAPIDLY. TAKING MY FOOT OFF THE ACCELERATOR RESULTED IN ABSOLUTELY NO REDUCTION TO ENGINE POWER. ENGINE RPM AND SPEED RAPIDLY INCREASED AS THE ENGINE WAS STUCK IN THE "FULL POWER" POSITION. I WAS ONLY ABLE TO REGAIN CONTROL OF THE ENGINE SPEED AND VEHICLE SPEED BY REPEATEDLY SLAMMING MY FOOT AGAINST THE ACCELERATOR PEDAL. AFTER TWO OR THREE HITS, ENGINE POWER REDUCED CONSISTENT WITH ACCELERATOR POSITION. *TR
NHTSA ODI #10648595
Mileage unknown · Sep 29, 2014
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE BRAKE PEDAL AND SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE, BUT REPLACED THE THROTTLE POSI…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE BRAKE PEDAL AND SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE, BUT REPLACED THE THROTTLE POSITION SENSOR AND THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/03/14*LJ
NHTSA ODI #10639842
102,000 miles · Sep 22, 2014
EngineVehicle Speed Control
UPON READYING FOR STOP THE VEHICLE SURGED FORWARD. I HAD TO PUT IN NEUTRAL AND WAIT UNTIL THE SURGE DISCONTINUED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. IT HAS BECOME A INCIDENT THAT HAPPENS MORE OFTEN. IT IS VERY SCARY. A HAD JUMP HAPPENS WHEN I PUT IT BACK IN GEAR. *TR
NHTSA ODI #10637999
62,800 miles · Aug 22, 2014
Fuel System, GasolineVehicle Speed Control
ON 6/1/14 I WAS DRIVING SOUTH ON SR44 IN OHIO NEAR LAKE PUNDERSON AND FOLLOWING A FARMER DRIVING A FARM TRACTOR.WHEN I GOT A CHANCE TO PASS HIM I ACCELERATED TO KICK IN THE PASSING GEAR AND WHEN I CLEARED HIM AND LEFT OFF THE THROTTLE IT DID NOT RESPOND INSTEAD IT CONTINUED AT A HIGH SPEED FOR A FEW SECONDS BEFORE LETTING OFF.I …
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ON 6/1/14 I WAS DRIVING SOUTH ON SR44 IN OHIO NEAR LAKE PUNDERSON AND FOLLOWING A FARMER DRIVING A FARM TRACTOR.WHEN I GOT A CHANCE TO PASS HIM I ACCELERATED TO KICK IN THE PASSING GEAR AND WHEN I CLEARED HIM AND LEFT OFF THE THROTTLE IT DID NOT RESPOND INSTEAD IT CONTINUED AT A HIGH SPEED FOR A FEW SECONDS BEFORE LETTING OFF.I THOUGHT MAYBE THE THROTTLE GOT CAUGHT ON MY CAR MAT. I VERY RARELY PUSH THE THROTTLE TO THE FLOOR. THEN YESTERDAY 8/20/14 I WAS WITH MY FAMILY TRAVELING NORTH ON I-77 IN AKRON OHIO AND AGAIN I KICKED THE CAR INTO PASSING GEAR TO PASS AND THIS TIME IT ACCELERATED AND DID NOT RETRACT ON MY LETTING OFF. I SLID THE SHIFTER INTO NEUTRAL AND PLACED MY FOOT UNDER THE PEDAL AND LIFTED UP AND IT CAME UP BUT I THOUGHT I FELT SOME RESISTANCE WITH THE PEDDLE.I CONTINUED ON TO MY DESTINATION ONLY A FEW MILES TO COPLEY OHIO.I PARKED THE CAR TURNING OFF THE ENGINE AND SLID THE SEAT BACK AND ON MY KNEES IN THE DRIVEWAY I REACHED IN WITH MY RIGHT HAND AND PUSHED THE PEDDLE ALL THE WAY IN AND LET GO OF IT AND TO MY SURPRISE IT REMAINED IN THE FULL THROTTLE POSITION. I THEN PULLED THE THROTTLE BACK AND FELT RESISTANCE. I PUSHED IT BACK IN AGAIN AND IT STUCK BUT CAME BACK WITH LESS RESISTANCE SO I PUMPED IT BACK AND FORTH AND GOT RID OF THE STICKING PROBLEM.I THEN THOUGHT IT MAY OF DEVELOPED SOME LIGHT RUST ON THE LINKAGE SO I LOOKED UP UNDER THE DASH AND THERE IS NO PLACE TO LUBRICATE THAT'S WHEN I REALIZED I REALLY HAD A PROBLEM AND POSSIBLY A LOT OF PEOPLE OWNING A SIMILAR CAR.AS OF THIS WRITING I WENT OUT TO THE CAR IN THE GARAGE AND REACHED IN AND PUSHED THE THROTTLE TO THE FLOOR AND IT CAME BACK NICELY.A LOT OF PEOPLE WILL NOT REACT AS I DID AND SHIFT INTO NEUTRAL. *TR
NHTSA ODI #10627356
Mileage unknown · Apr 16, 2014
Vehicle Speed ControlFire
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 40 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL THEN THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY SYSTEM NEEDED TO BE REPLACED. SHORTLY AFTER THE REPAIR, THE VEHICLE …
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 40 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL THEN THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY SYSTEM NEEDED TO BE REPLACED. SHORTLY AFTER THE REPAIR, THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.
NHTSA ODI #10583182
55,000 miles · Nov 19, 2013
EngineVehicle Speed Control
ON SEVERAL OCCASIONS SINCE I'VE OWNED THIS VEHICLE (I AM ORIGINAL OWNER) WHEN I STEP ON THE BRAKES HARD THE ENGINE ACCELERATES. RECENTLY IT HAS GOTTEN WORSE AND I KNOW I'M NOT TOUCHING THE ACCELERATOR. TODAY IT WAS SO BAD THE I WAS STANDING ON THE BRAKES WITH BOTH FEET AND BURNING RUBBER. I SHIFTED TO PARK AND THE ENGINE WENT ON…
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ON SEVERAL OCCASIONS SINCE I'VE OWNED THIS VEHICLE (I AM ORIGINAL OWNER) WHEN I STEP ON THE BRAKES HARD THE ENGINE ACCELERATES. RECENTLY IT HAS GOTTEN WORSE AND I KNOW I'M NOT TOUCHING THE ACCELERATOR. TODAY IT WAS SO BAD THE I WAS STANDING ON THE BRAKES WITH BOTH FEET AND BURNING RUBBER. I SHIFTED TO PARK AND THE ENGINE WENT ONTO MAX ACCELERATION. I SHUT OF THE ENGINE AND RESTATED AND FOUND IT WAS STILL AT MAX ACCELERATION. I SHUT IT OFF AGAIN AND WAITED 30 SECONDS. WHEN I THEN RESTARTED IT RAN NORMALLY. FORTUNATELY I WAS AT A STOP SIGN OR I THINK THERE WOULD HAVE BEEN A COLLISION IF IN TRAFFIC. *TR
NHTSA ODI #10552931
52,000 miles · Nov 7, 2013
Vehicle Speed ControlCrashInjury
STOPPED AT RAILROAD CROSSING. TRAIN MOVING. 1 CAR AHEAD OF ME AT RAILROAD. STOP. I WAS COMPLETELY STOPPED. AFTER BEING STOPPED FOR ABOUT A MINUTE MY CAR SUDDENLY ACCELERATE AND SLAMMED INTO CAR IN FRONT OF ME PUSHING CAR FORWARD IN THE SIDE OF MOVING TRAIN. MY CAR ALSO SLAMMED INTO TRAIN AND WAS REVERSED AND STOPPED ON RAILROA…
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STOPPED AT RAILROAD CROSSING. TRAIN MOVING. 1 CAR AHEAD OF ME AT RAILROAD. STOP. I WAS COMPLETELY STOPPED. AFTER BEING STOPPED FOR ABOUT A MINUTE MY CAR SUDDENLY ACCELERATE AND SLAMMED INTO CAR IN FRONT OF ME PUSHING CAR FORWARD IN THE SIDE OF MOVING TRAIN. MY CAR ALSO SLAMMED INTO TRAIN AND WAS REVERSED AND STOPPED ON RAILROAD POST. DURING THIS TIME I COULD NOT STOP VEHICLE. THE VEHICLE WAS TRAVELING AT CONSIDERABLE SPEED. *TR
NHTSA ODI #10551249
29,802 miles · Aug 7, 2013
Service BrakesVehicle Speed Control
OVER THE COURSE OF SEVERAL MONTHS THE ENGINE SEEMED TO REV UP WHILE THE BRAKES WERE APPLIED FOR A STOP. ON JULY 29,2013 I TOOK THE CAR TO A RELIABLE SERVICE CENTER AND ASKED FOR AN ANALYSIS OF WHAT THE CAUSE COULD BE. ANALYSIS RESULT INDICATED THAT THE THROTTLE BODY ASSEMBLY WAS THE PROBLEM. A NEW ASSEMBLY WAS INSTALLED, AND I …
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OVER THE COURSE OF SEVERAL MONTHS THE ENGINE SEEMED TO REV UP WHILE THE BRAKES WERE APPLIED FOR A STOP. ON JULY 29,2013 I TOOK THE CAR TO A RELIABLE SERVICE CENTER AND ASKED FOR AN ANALYSIS OF WHAT THE CAUSE COULD BE. ANALYSIS RESULT INDICATED THAT THE THROTTLE BODY ASSEMBLY WAS THE PROBLEM. A NEW ASSEMBLY WAS INSTALLED, AND I WAS INFORMED THAT FORD HAS A BULLETIN ON THAT PARTICULAR PART ON 2006 GRAND MARQUIS. THE MECHANIC FELT THAT A RECALL SHOULD BE ISSUED FOR SAFETY REASONS. *TR
NHTSA ODI #10534103
22,538 miles · Jul 26, 2013
Vehicle Speed Control
I WAS DRIVING UP TO A LIGHT AND SLOWING DOWN. WHEN AT 25MPH THE CAR SUDDENLY ACCELERATED AND I HAD TO PUT ALL MY WEIGHT ON THE BRAKE TO STOP. AFTER ABOUT 10 SECONDS THE CAR WENT BACK TO NORMAL AND RAN FINE. SINCE THAT INCIDENT MY CAR HAS DONE THAT TWICE WITH THE SAME RESULT AND I AM WORRIED SOMEONE WILL GET HURT. I HAVE BEEN …
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I WAS DRIVING UP TO A LIGHT AND SLOWING DOWN. WHEN AT 25MPH THE CAR SUDDENLY ACCELERATED AND I HAD TO PUT ALL MY WEIGHT ON THE BRAKE TO STOP. AFTER ABOUT 10 SECONDS THE CAR WENT BACK TO NORMAL AND RAN FINE. SINCE THAT INCIDENT MY CAR HAS DONE THAT TWICE WITH THE SAME RESULT AND I AM WORRIED SOMEONE WILL GET HURT. I HAVE BEEN RESEARCHING THIS ONLINE AND HAVE FOUND OTHER COMPLAINTS. I WILL BE TAKING THE CAR TO MY MECHANIC ASAP. *TR
NHTSA ODI #10532071
33,000 miles · Apr 3, 2012
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT WAS ATTEMPTING A LEFT TURN WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF A BUILDING. NO ONE WAS INJURED. THE VEHICLE WAS DAMAGED AT THE HOOD AND THE GRILL. THE POLICE WERE CONTACTED AND AN INCIDENT REPORT WAS FILED. THE CONTACT STATED THAT THE VE…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT WAS ATTEMPTING A LEFT TURN WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF A BUILDING. NO ONE WAS INJURED. THE VEHICLE WAS DAMAGED AT THE HOOD AND THE GRILL. THE POLICE WERE CONTACTED AND AN INCIDENT REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED ON ANOTHER OCCASION WHICH ALSO RESULTED IN A CRASH. AS THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE LUNGED FORWARD AND THE RPM'S INCREASED EXCESSIVELY. THE VEHICLE CRASHED INTO A PARKED VEHICLE BUT NO ONE WAS INJURED. A POLICE REPORT WAS ALSO FILED OF THE SECOND INCIDENT. THE CONTACT STATED THAT BOTH OF THE INCIDENTS THAT LED TO A CRASH OCCURRED IMMEDIATELY AFTER UTILIZING THE CRUISE CONTROL FUNCTION. THE CONTACT STATED THAT HE WAS PLANNING TO HAVE THE FEATURE REMOVED FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 45,400.
NHTSA ODI #10453919
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.