NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
37 reportsClear category filterMileage unknown · Jun 15, 2020
StructureVehicle Speed ControlWheelsCrash
AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF T…
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AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP. *TR
NHTSA ODI #11328957
106,000 miles · Mar 7, 2020
Vehicle Speed Control
THE VEHICLE ACCELERATED ON IT'S OWN WHILE STOPPED WITH THE BRAKE DEPRESSED. ONCE IN A PARKING LOT WAITING FOR A SPOT TO CLEAR.THE SECOND TIME WHILE SITTING AT A RED LIGHT. I HELD THE BRAKE DOWN AS HARD AS I COULD WHILE THE CAR DID A BURN OUT AND I NOTICED THE TRACTION LIGHT COME ON. IT THEN JUST WENT BACK TO NORMAL. THIS IS VER…
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THE VEHICLE ACCELERATED ON IT'S OWN WHILE STOPPED WITH THE BRAKE DEPRESSED. ONCE IN A PARKING LOT WAITING FOR A SPOT TO CLEAR.THE SECOND TIME WHILE SITTING AT A RED LIGHT. I HELD THE BRAKE DOWN AS HARD AS I COULD WHILE THE CAR DID A BURN OUT AND I NOTICED THE TRACTION LIGHT COME ON. IT THEN JUST WENT BACK TO NORMAL. THIS IS VERY DANGEROUS. SOMEONE IN FRONT OF THE CAR (ANOTHER DRIVER OR PEDESTRIAN) CAN SERIOUSLY GET HURT OR KILLED.
NHTSA ODI #11316773
102,000 miles · Sep 3, 2018
Fuel/propulsion SystemVehicle Speed Control
THE VEHICLE ACCELERATION BY IT SELF AND COULD NOT STOP IT. PROPELLED THRU THE. BRAKES AND WOULD NOT STOP. WE ARE TAKING CAR TO FORD DEALER. THE CAR ENGINE WAS STOPPED AND RESTARTED RUN OK. NOT SURE IF A RECALL ABOUT THIS YR. WITH THIS PROBLEM?
NHTSA ODI #11124153
170,000 miles · Nov 9, 2017
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNO…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE WAS INTERMITTENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #11044890
66,000 miles · Aug 19, 2016
Electrical SystemVehicle Speed Control
CRUISE CONTROL WILL NOT WORK NOR POWER ON. CIGARETTE LIGHTER OUTLET HAS NO POWER.
NHTSA ODI #10897075
45,800 miles · Apr 26, 2016
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING INTO A PARKING SPACE AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENDEDLY ACCELERATED AND CRASHED INTO THE SIDE OF A CONCRETE BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHA…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING INTO A PARKING SPACE AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENDEDLY ACCELERATED AND CRASHED INTO THE SIDE OF A CONCRETE BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.
NHTSA ODI #10861518
Mileage unknown · Feb 1, 2016
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10823388
58,300 miles · Aug 24, 2015
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,300.
NHTSA ODI #10758873
38,000 miles · Apr 17, 2015
Air BagsService BrakesVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED. THE REAR BRAKES LOCKED WHEN THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER W…
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TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED. THE REAR BRAKES LOCKED WHEN THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10706270
215,000 miles · Feb 10, 2015
Vehicle Speed ControlCrash
I HAD AN INCIDENT OF UNINTENDED ACCELERATION ON MY MERCURY MARQUIS. I WAS BRAKING FOR A STOP WHEN THE ENGINE SUDDENLY STARTED RACING. I PUT MY FOOT ON THE BRAKE HARD BUT THE CAR STILL CONTINUED TO MOVE SLOWLY UNTIL I HIT THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO EITHER VEHICLE (FORTUNATELY) BUT THE CAR'S ENGINE WAS COMPLETE…
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I HAD AN INCIDENT OF UNINTENDED ACCELERATION ON MY MERCURY MARQUIS. I WAS BRAKING FOR A STOP WHEN THE ENGINE SUDDENLY STARTED RACING. I PUT MY FOOT ON THE BRAKE HARD BUT THE CAR STILL CONTINUED TO MOVE SLOWLY UNTIL I HIT THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO EITHER VEHICLE (FORTUNATELY) BUT THE CAR'S ENGINE WAS COMPLETELY OUT OF CONTROL. *TR
NHTSA ODI #10682440
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
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