The contact owns a 2006 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the driver’s side exhaust manifold shield fell into the steering linkage and caused the vehicle to run over a bush. There was no crash or injuries reported. The vehicle was taken to a certified mechanic, but there was n…
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The contact owns a 2006 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the driver’s side exhaust manifold shield fell into the steering linkage and caused the vehicle to run over a bush. There was no crash or injuries reported. The vehicle was taken to a certified mechanic, but there was no diagnostic information provided. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.
NHTSA ODI #11752470
Mileage unknown · Mar 22, 2024
Steering
The contact owns a 2006 Mercury Grand Marquis. The contact stated while driving 35 MPH, the vehicle was pulling to the left. There was no warning light illuminated. The contact stated after coming to a complete stop at a traffic light, he noticed that the steering shaft was fractured and detaching. The contact stated that he put…
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The contact owns a 2006 Mercury Grand Marquis. The contact stated while driving 35 MPH, the vehicle was pulling to the left. There was no warning light illuminated. The contact stated after coming to a complete stop at a traffic light, he noticed that the steering shaft was fractured and detaching. The contact stated that he put the steering shaft back into place; however, the failure recurred while pulling to the front of his brother's residence. The contact stated that the power steering pulley and shaft were fractured, and the engine was overheating. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure through an online chat. The failure mileage was unknown.
NHTSA ODI #11578878
140,000 miles · Apr 29, 2022
Steering
The contact owns a 2006 Mercury Grand Marquis. The contact stated that after the vehicle was started and shifted into drive(D), the vehicle lost power steering functionality. The contact stated that excessive force was needed to steer the vehicle. The contact stated that once the vehicle was driving the power steering functional…
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The contact owns a 2006 Mercury Grand Marquis. The contact stated that after the vehicle was started and shifted into drive(D), the vehicle lost power steering functionality. The contact stated that excessive force was needed to steer the vehicle. The contact stated that once the vehicle was driving the power steering functionality returned. The contact stated that an unknown warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the steering rack: Part Number: (A, 36-1056N) needed to be replaced. The vehicle was repaired, however, the failure recurred. The contact researched the failure online and related the failure to NHTSA Campaign Number: 13V385000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
NHTSA ODI #11462731
Mileage unknown · Nov 27, 2017
Service BrakesSteering
STEERING WHEEL WONT LOCK WHEN I TURN OFF THE ENGINE DON'T KNOW IF ITS PART OF A RECALL AND DIDN'T FIX IT RIGHT... BRAKE LIGHT WHEN I STEP HARD ON BRAKE PEDAL THE BRAKE LIGHT COMES ON FOR FEW SECONDS.
NHTSA ODI #11048819
Mileage unknown · Aug 27, 2016
Steering
I WAS AT A STOP SIGN. WHEN I GOT READY TO TURN RIGHT, MY STEERING WHEEL TURNED BUT MY TIRES DIDN'T. I HAD IT TOWED TO MY HOME AND THEN TOWED TO A LOCAL FORD COMPANY. I WAS TOLD BY AN EMPLOYEE THERE THAT MY CAR WAS NOT APPROVED FOR THE RECALL REPAIR BECAUSE OF SOME OTHER DAMAGES. THE STEERING GEAR AND COLUMN WENT OUT AS WELL. I W…
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I WAS AT A STOP SIGN. WHEN I GOT READY TO TURN RIGHT, MY STEERING WHEEL TURNED BUT MY TIRES DIDN'T. I HAD IT TOWED TO MY HOME AND THEN TOWED TO A LOCAL FORD COMPANY. I WAS TOLD BY AN EMPLOYEE THERE THAT MY CAR WAS NOT APPROVED FOR THE RECALL REPAIR BECAUSE OF SOME OTHER DAMAGES. THE STEERING GEAR AND COLUMN WENT OUT AS WELL. I WAS TOLD THAT I HAD TO BUY THE PARTS TO FIX THE CAR.
NHTSA ODI #10901934
134,926 miles · Feb 10, 2016
Steering
STEERING BECAME DIFFICULT, HARD OR CHUNKY STEERING WHILE DRIVING WHEN MAKING TURNS. FORD MADE NEEDED REPAIRS AND REPLACED UPPER STEERING SHAFT. I THOUGHT IT SHOULD HAVE BEEN COVERED UNDER FORD RECALL # 13S08 OR 14S25
NHTSA ODI #10825514
Mileage unknown · Oct 19, 2015
Electrical SystemSteering
2006 MERCURY MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, THE STEERING BECAME TIGHT. HE STATED IT FELT AS THOUGH HE WAS GOING TO LOOSE CONTROL OF THE VEHICLE. THE DEALER REPLACED THE BATTERY HARNESS ASSEMBLY, DUE TO THE WIRING BEING CORRODED. *JB
NHTSA ODI #10805822
Mileage unknown · Feb 23, 2015
Air BagsSteering
2006 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AND THERE WAS A DINGING SOUND COMING FROM THE VEHICLE. *JB
NHTSA ODI #10667998
55,749 miles · Jun 17, 2014
Service BrakesSteeringSuspension
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE SUDDENDLY ACCELERATED AND BRAKES FAILED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE POWER STEERING MALFUNCTIONED AND AS A RESULT, THE STEERING WHEEL BECAME HARD TO MANEUVER WHENEVER ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS TAKEN TO…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE SUDDENDLY ACCELERATED AND BRAKES FAILED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE POWER STEERING MALFUNCTIONED AND AS A RESULT, THE STEERING WHEEL BECAME HARD TO MANEUVER WHENEVER ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE ACCELERATED UPON APPLYING BOTH FEET TO THE BRAKE PEDAL TO NO AVAIL. THE AUTHORIZED DEALER DIAGNOSED AND REPLACED THE BALL JOINTS, LOWER CONTROL ARM, FRONT AND BACK BRAKES, FUEL FILTER AND THE STABILIZER BAR. THE FAILURE RECURRED INTERMITTENTLY WITH THE BRAKES SMOKING UPON THE CONTACT ATTEMPTING TO PARK THE VEHICLE WITH BOTH FEET ON THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ASSY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE STILL RECURRED WITH THE UNINTENDED ACCELERATION AND BRAKE FAILURE. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,749.
NHTSA ODI #10598780
Mileage unknown · Feb 21, 2014
Steering
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER HAD BEEN NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. …
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) HAD SURPASSED REASONABLE TIME FOR REPAIR. THE DEALER HAD BEEN NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
2006 Mercury Grand Marquis Problems, Complaints & Recalls | Skip That Year
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