NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
11 reportsClear category filter130,000 miles · Dec 20, 2019
Fuel/propulsion System
TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE FUEL TANK WAS CLOSE TO THE GROUND. UPON INSPECTION, IT WAS EVIDENT THAT THE PASSENGER SIDE FUEL TANK STRAP FRACTURED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE …
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TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE FUEL TANK WAS CLOSE TO THE GROUND. UPON INSPECTION, IT WAS EVIDENT THAT THE PASSENGER SIDE FUEL TANK STRAP FRACTURED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11290351
102,000 miles · Sep 3, 2018
Fuel/propulsion SystemVehicle Speed Control
THE VEHICLE ACCELERATION BY IT SELF AND COULD NOT STOP IT. PROPELLED THRU THE. BRAKES AND WOULD NOT STOP. WE ARE TAKING CAR TO FORD DEALER. THE CAR ENGINE WAS STOPPED AND RESTARTED RUN OK. NOT SURE IF A RECALL ABOUT THIS YR. WITH THIS PROBLEM?
NHTSA ODI #11124153
168,000 miles · Feb 2, 2018
Fuel/propulsion System
WHILE ENTERING ONTO THE WOODROW WILSON BRIDGE FROM I-295S ON 2/1/2018, I PULLED INTO THE CENTER LANE AND BACKED OFF THE GAS PEDAL, BUT THE CAR CONTINUED TO ACCELERATE ON ITS OWN. LUCKILY THE TRAFFIC WAS LIGHT, AFTER HITTING THE BRAKE AND THE OFF BUTTON FOR THE CRUISE CONTROL, TO NO EFFECT, I WAS ABLE TO PULL INTO THE RIGHT LAN…
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WHILE ENTERING ONTO THE WOODROW WILSON BRIDGE FROM I-295S ON 2/1/2018, I PULLED INTO THE CENTER LANE AND BACKED OFF THE GAS PEDAL, BUT THE CAR CONTINUED TO ACCELERATE ON ITS OWN. LUCKILY THE TRAFFIC WAS LIGHT, AFTER HITTING THE BRAKE AND THE OFF BUTTON FOR THE CRUISE CONTROL, TO NO EFFECT, I WAS ABLE TO PULL INTO THE RIGHT LANE AND TURN THE CAR OFF. WHILE STILL IN MOTION, I TURNED THE KEY BACK ON AND EVERYTHING WAS NORMAL AGAIN. SINCE IT WASN'T A CRUISE CONTROL ISSUE, IT WOULD APPEAR IT IS SIMILAR TO THE TOYOTA PROBLEM WITH THE DRIVE BY WIRE ISSUE.
NHTSA ODI #11066700
90,000 miles · Mar 1, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE IDLING AT A STOP SIGN, THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION THE CONTACT OBSERVED CORROSION ON ONE OF THE TWO FUEL TANK STRAPS AND IT WAS ALSO FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE IDLING AT A STOP SIGN, THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION THE CONTACT OBSERVED CORROSION ON ONE OF THE TWO FUEL TANK STRAPS AND IT WAS ALSO FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10957854
87,000 miles · Oct 3, 2016
Fuel/propulsion System
STRAPS HOLDING THE FUEL TANK BROKE DUE TO RUST. THE TANK FELL OFF. THE RIGHT SIDE OF THE TANK WAS RESTING ON THE GROUND, THE LEFT SIDE HELD UP BY THE FILLER TUBE ONLY.THIS HAPPENED WHILE VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT. COULD HAVE HAD VERY SERIOUS CONSEQUENCES IF IT HAPPENED WHILE MOVING.
NHTSA ODI #10911257
30,000 miles · Jan 15, 2016
EngineFuel/propulsion System
WITH ONLY 30,000 MILES, THE FUEL RAIL ASSEMBLY CORRODED THROUGH, CREATED A PIN HOLE AND SPRAYED FUEL AGAINST THE HOOD ASSEMBLY AND OVER THE ENTIRE TOP OF THE ENGINE. THIS OCCURRED ONLY 2 DAYS AFTER THE VEHICLE HAD BEEN REPAIRED BY FORD FOR THE SAFETY STEERING RECALL. THE VEHICLE WAS REPAIRED AND MECHANIC MENTIONED THAT HE HAS NE…
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WITH ONLY 30,000 MILES, THE FUEL RAIL ASSEMBLY CORRODED THROUGH, CREATED A PIN HOLE AND SPRAYED FUEL AGAINST THE HOOD ASSEMBLY AND OVER THE ENTIRE TOP OF THE ENGINE. THIS OCCURRED ONLY 2 DAYS AFTER THE VEHICLE HAD BEEN REPAIRED BY FORD FOR THE SAFETY STEERING RECALL. THE VEHICLE WAS REPAIRED AND MECHANIC MENTIONED THAT HE HAS NEVER SEEN THIS BEFORE AND THIS ASSEMBLY SHOULD NOT HAVE CORRODED.
NHTSA ODI #10820469
90,000 miles · Nov 16, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL STRAPS WERE PARTIALLY DETACHED FROM THE VEHICLE.THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STRAPS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL STRAPS WERE PARTIALLY DETACHED FROM THE VEHICLE.THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STRAPS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 1/15/16 *CN *CN
NHTSA ODI #10790701
83,000 miles · Aug 20, 2014
Fuel/propulsion System
MY HUSBAND NOTICED (THE WEEK OF AUGUST 11TH 2014 THAT OUR GAS TANK WAS HANGING LOOSE, ONLY HELD UP BY THE FILLER HOSE. THE STRAPS HAD RUSTED OUT. HE HAD JUST FILLED UP THE TANK APPROX. A DAY OR TWO BEFORE HE NOTICED THE GAS TANK HANGING DOWN.WE HAD TO HAVE A TOW TRUCK TAKE IT TO THE MECHANIC FOR FEAR OF SPARKS CAUSING AN EXP…
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MY HUSBAND NOTICED (THE WEEK OF AUGUST 11TH 2014 THAT OUR GAS TANK WAS HANGING LOOSE, ONLY HELD UP BY THE FILLER HOSE. THE STRAPS HAD RUSTED OUT. HE HAD JUST FILLED UP THE TANK APPROX. A DAY OR TWO BEFORE HE NOTICED THE GAS TANK HANGING DOWN.WE HAD TO HAVE A TOW TRUCK TAKE IT TO THE MECHANIC FOR FEAR OF SPARKS CAUSING AN EXPLOSION. MANY OLDER PEOPLE HAVE THIS CAR AND IT WOULD BE HORRIBLE IF THEY DIDN'T NOTICE SOMETHING LIKE THIS AND DROVE IT ON EXPRESSWAY WITH THE TANK HANGING. WE ALSO REPORTED TO FORD MTR. CO. QUITE SOME TIME AGO THAT THE GAS PEDAL IS CLOSE TO THE BRAKE AND THAT CAUSES YOUR FOOT TO BE PARTIALLY ON THE BREAK AND THE GAS PEDAL. THE CAR RACES A LITTLE WAYS AHEAD UNTIL YOU REALIZE WHAT IS HAPPENING. WE REPORTED THIS QUITE SOME TIME AGO TO LINCOLN MERCURY BUT NO ONE DID ANYTHING ABOUT IT. THE GAS TANK IS THE MOST WORRISOME OF THE TWO DEFECTS. WE DID REPORT THIS TO FORD MTR. CO, TODAY 08/20/2014. THANK YOU VERY MUCH. I HOPE YOU ARE AS CONCERNED AS WE ARE. AS FOR THE BREAK AND GAS PEDAL LINCOLN MERCURY DEALER SEEMED TO KNOW THIS HAPPENS. *TR
NHTSA ODI #10626870
102,000 miles · Apr 3, 2014
Fuel/propulsion System
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK SAFETY STRAP WAS COVERED WITH RUST AND THE FUEL TANK WAS BEING HELD BY ONE STRAP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH FUEL TANK STRAPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS …
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK SAFETY STRAP WAS COVERED WITH RUST AND THE FUEL TANK WAS BEING HELD BY ONE STRAP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH FUEL TANK STRAPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
NHTSA ODI #10577168
100,000 miles · Jul 4, 2013
Fuel/propulsion System
IMMEDIATELY AFTER FILLING THE FUEL TANK, WHILE STOPPED AT AN INTERSECTION, THE FUEL TANK FELL OUT OF THE VEHICLE. INVESTIGATION HAS REVEALED THAT BOTH STRAPS HOLDING THE FUEL TANK INTO THE VEHICLE HAVE FAILED DUE TO RUST AND CORROSION. THE FAILURE IS APPROXIMATELY 3-4 INCHES FROM THE STRAPS REAR ATTACHMENT POINTS. THE ONLY THIN…
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IMMEDIATELY AFTER FILLING THE FUEL TANK, WHILE STOPPED AT AN INTERSECTION, THE FUEL TANK FELL OUT OF THE VEHICLE. INVESTIGATION HAS REVEALED THAT BOTH STRAPS HOLDING THE FUEL TANK INTO THE VEHICLE HAVE FAILED DUE TO RUST AND CORROSION. THE FAILURE IS APPROXIMATELY 3-4 INCHES FROM THE STRAPS REAR ATTACHMENT POINTS. THE ONLY THING PREVENTING THE TANK FROM COMPLETELY SEPARATING FROM THE VEHICLE IS THE FILLER TUBE WHICH IS HOLDING THE DRIVERS SIDE OF THE FUEL TANK IN RELATIVE POSITION WITH APPROXIMATELY A 3IN DROP. THE PASSENGERS SIDE HAS COMPLETELY DROPPED AND IS RESTING ON THE GROUND. I BELIEVE THE TANK STRAPS ARE DEFECTIVE BECAUSE WHILE THERE IS SOME EVIDENCE OF RUST TO OTHER COMPONENTS IN THE VICINITY OF THESE STRAPS, NONE OF THEM HAVE ANYWHERE NEAR THE DEGREE OF RUST THE STRAPS HAVE. BOTH STRAPS HAVE RUSTED THROUGH AND FAILED ALLOWING THE FUEL TANK TO SEPARATE AND FALL TO THE GROUND ON THE PASSENGER'S SIDE. FORTUNATELY THIS OCCURRED AT A STOP, HAD THIS OCCURRED AT SPEED THERE IS A HIGH POTENTIAL FOR A CATASTROPHIC FUEL FIRE WHICH COULD HAVE RESULTED IN INJURY OR DEATH. *TR
NHTSA ODI #10523174
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
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