TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FEATURE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S DOOR FAILED TO UNLOCK WHILE USING THE KEY FOB. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE OTHER DOORS WITH THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FEATURE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S DOOR FAILED TO UNLOCK WHILE USING THE KEY FOB. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE OTHER DOORS WITH THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
NHTSA ODI #11279874
66,000 miles · Aug 19, 2016
Electrical SystemVehicle Speed Control
CRUISE CONTROL WILL NOT WORK NOR POWER ON. CIGARETTE LIGHTER OUTLET HAS NO POWER.
NHTSA ODI #10897075
Mileage unknown · Oct 19, 2015
Electrical SystemSteering
2006 MERCURY MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, THE STEERING BECAME TIGHT. HE STATED IT FELT AS THOUGH HE WAS GOING TO LOOSE CONTROL OF THE VEHICLE. THE DEALER REPLACED THE BATTERY HARNESS ASSEMBLY, DUE TO THE WIRING BEING CORRODED. *JB
NHTSA ODI #10805822
89,200 miles · May 11, 2015
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH HEADLIGHTS STOPPED WORKING. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT THE HIGH BEAM BAR HAD TO BE HELD BACKWARDS IN ORDER FOR THE HEAD LIGHTS TO WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPEND…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH HEADLIGHTS STOPPED WORKING. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT THE HIGH BEAM BAR HAD TO BE HELD BACKWARDS IN ORDER FOR THE HEAD LIGHTS TO WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,200.
NHTSA ODI #10715680
80,000 miles · Jun 19, 2014
Electrical SystemEquipment
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE A/C AND HEATING SYSTEM WERE NOT WORKING PROPERLY. THE CONTROLS HAD BEEN EXTREMELY HOT. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE RECURRED. THE CONTACT WAS NOT SURE OF THE SPECIFIC PARTS THAT HAD BEEN REPLACED OR REPA…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE A/C AND HEATING SYSTEM WERE NOT WORKING PROPERLY. THE CONTROLS HAD BEEN EXTREMELY HOT. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE RECURRED. THE CONTACT WAS NOT SURE OF THE SPECIFIC PARTS THAT HAD BEEN REPLACED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10604572
50,000 miles · Jun 6, 2014
Electrical SystemCrash
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS FAILED WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT HAD TO CRASH INTO A GUARDRAIL IN ORDER TO COME TO A STOP. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIA…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS FAILED WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT HAD TO CRASH INTO A GUARDRAIL IN ORDER TO COME TO A STOP. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE TWICE BEFORE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 50,000. UPDATED 10/02/14*LJ UPDATED 3/3/15 *JS
NHTSA ODI #10596626
71,000 miles · Oct 6, 2011
Electrical System
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE CIGARETTE LIGHTER FUSE WOULD BLOW WHEN USED, WHICH THE CONTACT WAS CONCERNED COULD CAUSE A FIRE. THE DEALER DIAGNOSED THAT THERE WAS A WIRING FAILURE. TH…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE CIGARETTE LIGHTER FUSE WOULD BLOW WHEN USED, WHICH THE CONTACT WAS CONCERNED COULD CAUSE A FIRE. THE DEALER DIAGNOSED THAT THERE WAS A WIRING FAILURE. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000. UPDATED 11/10/11 *BF THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AND THE WARNING BELL RINGS 20 TIMES WHEN HE STARTED THE VEHICLE. ALSO, THE WARNING BELL WOULD RING 20 TIMES EVERY FEW MINUTES. THE DEALER REFUSED TO FIX THE PROBLEM. THE DEALER STATED THE PROBLEM WAS AN ELECTRICAL ISSUE. THE CONSUMER WAS ALSO INFORMED THE VEHICLE NEEDED A SEAT BELT PRETENSIONER AND BUCKLE. THE CONSUMER ALSO STATED WHEN HE PLUGGED HIS CELL PHONE INTO THE CIGARETTE LIGHTER, IT BLEW A FUSE. UPDATED 11/16/11
NHTSA ODI #10428929
5,000 miles · May 31, 2007
Electrical System
DIGITAL SPEEDOMETER UNREADABLE IN DAYLIGHT DRIVING AFTER WORKING PERFECTLY FOR 7 MONTHS DEALER REPLACED HEADLAMP SWITCH AND DASHBOARD CLUSTER ASSEMBLY STILL NOT FIXED AFTER 4 MONTHS. *TR
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
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