I OWN A 2003 CLK320 COUPE. YESTERDAY, I TOOK MY CAR INTO FRESNO MERCEDES AND WAS VERY DISAPPOINTED WITH MY TREATMENT. THE UPPER DRIVER'S SEAT IS COMING APART AND THE SERVICE MANAGER SAID IT WAS A DEFECT. THINGS CHANGED WHEN THEY REALIZED THE WARRANTY HAD RECENTLY EXPIRED AND THE EXTENDED WARRANTY DID NOT COVER THE DEFECT. IT…
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I OWN A 2003 CLK320 COUPE. YESTERDAY, I TOOK MY CAR INTO FRESNO MERCEDES AND WAS VERY DISAPPOINTED WITH MY TREATMENT. THE UPPER DRIVER'S SEAT IS COMING APART AND THE SERVICE MANAGER SAID IT WAS A DEFECT. THINGS CHANGED WHEN THEY REALIZED THE WARRANTY HAD RECENTLY EXPIRED AND THE EXTENDED WARRANTY DID NOT COVER THE DEFECT. IT SUDDENLY BECAME A "GOTCHA" SITUATION AND UNPLEASANT. I UNDERSTAND WARRANTY EXPIRATION, BUT DO NOT UNDERSTAND RUDE ATTITUDE. I WAS NOT EVEN GIVE THE NUMBER OF WHO MERCEDES USES TO REPAIR "DEFECTS" THERE ARE TWO MERCEDES IN THIS HOUSEHOLD AND BMW IS LOOKING BETTER ALL OF THE TIME. *JB
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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