DOOR CHECK ON DRIVER SIDE DOOR FAILED AFTER 70,000 MILES. WHEN PART FAILED, DOOR CHECK MADE OPENING DOOR DIFFICULT CAUSING SAFETY HAZARD. ALSO, DOOR CHECK FAILURE RESULTED IN DEFORMING INTERNAL POWER WINDOW TRACK. COULD NOT OPEN WINDOW CAUSING SAFETY HAZARD. REQUIRED OWNER TO COMPLETELY REPLACE DRIVERS SIDE DOOR ON VEHICLE I…
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DOOR CHECK ON DRIVER SIDE DOOR FAILED AFTER 70,000 MILES. WHEN PART FAILED, DOOR CHECK MADE OPENING DOOR DIFFICULT CAUSING SAFETY HAZARD. ALSO, DOOR CHECK FAILURE RESULTED IN DEFORMING INTERNAL POWER WINDOW TRACK. COULD NOT OPEN WINDOW CAUSING SAFETY HAZARD. REQUIRED OWNER TO COMPLETELY REPLACE DRIVERS SIDE DOOR ON VEHICLE IN ORDER TO BE ABLE TO OPEN WINDOW AGAIN. (COST OF REPLACEMENT $2600.00 WHICH IS EXCESSIVE CONSIDERING THE LOW COST OF THE DOOR CHECK PART.) OWNER BELIEVES THAT THE DOOR CHECK PART MAY BE SUBSTANDARD IN DESIGN AND/OR DEFECTIVE IN NATURE. *NM
NHTSA ODI #10138348
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE03058 · Engine Crankshaft Pulley Failure
Opened Dec 17, 2003 · Closed Apr 22, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
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