NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reports40,000 miles · Jan 18, 2021
EngineFuel/propulsion System
WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE…
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WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE 2018 CAR. THE DESCRIPTION IN THE RECALL SOUNDS LIKE THE EXACT ISSUE I HAVE FACED WITH MY 2017 MAZDA YET THERE IS NO RECALL AS OF NOW ON MY 2017.
NHTSA ODI #11388675
3,000 miles · Dec 30, 2020
Electrical System
KNOWN GHOSTING ISSUE CAUSED BY MANUFACTURING AND DIAGNOSED BY MAZDA. THE LIGHTS INSIDE FLICKER, THE RADIO/NAVIGATION/TELEPHONE (BLUETOOTH) STARTS, STOPS, AND MOVES AS IT WANTS TO. THIS CAUSES DISTRACTIONS AND IS UNSAFE WHILE DRIVING. THERE ARE RECALLS ON OTHER MODEL CARS FOR THIS, HOWEVER, MAZDA WON'T FIX MY CAR EVEN THOUGH THEY…
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KNOWN GHOSTING ISSUE CAUSED BY MANUFACTURING AND DIAGNOSED BY MAZDA. THE LIGHTS INSIDE FLICKER, THE RADIO/NAVIGATION/TELEPHONE (BLUETOOTH) STARTS, STOPS, AND MOVES AS IT WANTS TO. THIS CAUSES DISTRACTIONS AND IS UNSAFE WHILE DRIVING. THERE ARE RECALLS ON OTHER MODEL CARS FOR THIS, HOWEVER, MAZDA WON'T FIX MY CAR EVEN THOUGH THEY ACKNOWLEDGE THIS WAS A MANUFACTURING PROBLEM.
NHTSA ODI #11385594
Mileage unknown · Dec 21, 2020
Electrical SystemUnknown Or Other
MAZDA INFOTAINMENT SYSTEM MALFUNCTION, THE INFOTAINMENT SYSTEM KEEPS REBOOTING WHILE DRIVE, STATIONARY, IN MOTION & ON A CITY/HIGHWAY, USING THE NAVIGATION SYSTEM BECOMES DANGEROUS, CAN'T USE THE INFOTAINMENT SYSTEM AT ALL.
NHTSA ODI #11384491
49,000 miles · Nov 30, 2020
Unknown Or Other
THE SUNROOF ON MY MAZDA CX-5 JUST SHATTERED FOR NO REASON. NOTHING HIT IT. IT JUST SHATTERED ALL OF THE SUDDEN WHILE I WAS DRIVING ON A HIGHWAY.
NHTSA ODI #11377219
58,000 miles · Nov 18, 2020
Exterior Lighting
REAR BUMPER MARKER IS NOT DONE PROPERLY BECAME DETACHED WHILE STATIONARY. MY FRIEND HAS THIS CX-5 2017 AND SAME THING HAPPENED TO HIS CAR.
NHTSA ODI #11375199
39,500 miles · Oct 19, 2020
Visibility/wiper
I HAVE A 2017 MAZDA CX5 TOURING MODEL, WITH 39K MILES. THE WINDSHIELD WIPERS FAILED ON 10/16/2020. MY DEALER PICKED UP MY CAR TODAY, AND DETERMINED THAT THE BODY CONTROL MODULE FAILED. SINCE MY CAR WAS OUT OF ORIGINAL WARRANTY, I HAD TO PAY THE $100 DEDUCTIBLE FROM THE EXTENDED WARRANTY PURCHASED WHEN THE CARE WAS NEW, FROM TH…
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I HAVE A 2017 MAZDA CX5 TOURING MODEL, WITH 39K MILES. THE WINDSHIELD WIPERS FAILED ON 10/16/2020. MY DEALER PICKED UP MY CAR TODAY, AND DETERMINED THAT THE BODY CONTROL MODULE FAILED. SINCE MY CAR WAS OUT OF ORIGINAL WARRANTY, I HAD TO PAY THE $100 DEDUCTIBLE FROM THE EXTENDED WARRANTY PURCHASED WHEN THE CARE WAS NEW, FROM THE MAZDA DEALER. NOW, CONSIDERING THE 187,000 MAZDA 3'S RECALLED FOR THE SAME FAILURE, I AM OUTRAGED THAT I HAD TO PAY ANYTHING FOR THIS REPAIR. IF THIS FAILURE HAPPENED WHILE DRIVING IN SNOW OR RAIN, THE SAFETY OF MY FAMILY WOULD HAVE BEEN AT SIGNIFICANT RISK. THIS FAILURE CAME OUT OF NO WHERE, THERE WERE NO PRIOR ISSUES WITH THE FRONT WINDSHIELD WIPERS. I WAS AT A LOCAL LOWES SHOPPING, AND WHEN I WENT TO CLEAN THE WINDSHIELD, THE FLUID DISPENSED, BUT THE WIPERS WOULD NOT ACTIVATE. I DID CHANGE THE PROPER FUSE, BUT THAT HAD NO POSITIVE EFFECT. ALSO, I NOTED THAT 187,000 MAZDA 3 MODELS WERE RECALLED FOR THE SAME MODULE FAILURE.
NHTSA ODI #11365159
24,691 miles · Oct 7, 2020
StructureUnknown Or Other
DRIVING ON A HIGHWAY @ 65 MPH (NO OTHER VEHICLES AROUND & NOT UNDER A BRIDGE) WHEN WITHOUT WARNING, THE MOONROOF EXPLODED OUTWARD. SOME GLASS PIECES FELL INTO THE VEHICLE, BUT THE MAJORITY EXPLODED OUTWARD.
NHTSA ODI #11363175
20,000 miles · Aug 26, 2020
Structure
PAINT ON SOUL RED CHIPPING AND FLAKING VERY EASILY.
NHTSA ODI #11351339
Mileage unknown · Aug 19, 2020
Visibility/wiper
WINDSHIELD WIPER WATER PUMP FAILURE
NHTSA ODI #11350256
Mileage unknown · Aug 19, 2020
Service BrakesVisibility/wiper
REAR DRUMS AND CALIPER FAILURES AT 20,000 MILES
NHTSA ODI #11350255
Illustration