IllustrationWHEN DRIVING NOTICED A STRESS CRACK FORMING BELOW THE VEHICLE REVIEW MIRROR AND RAKE ASSIST CLUSTER ON THE WINDSHIELD. THIS CRACK INCREASED IN SIZE LITERALLY BEFORE MY EYES. AFTER EXITING THE VEHICLE I FOUND THAT THE CRACK STARTED IN THE TOP OF THE REAR VIEW MIRROR CLUSTER TRAVELING ALL THE WAY DOWN PAST THE SENSOR. *TR
2014 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1000–25K
5825–50K
6950–75K
3275–100K
19100–150K
3150K+
281 reports with mileage · 96 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
377 reportsWINDSHIELD CRACK ALMOST 2 FEET IN LENGTH FROM TINY ROCK HIT. *TR
VEHICLE COLLIDED INTO TREE WITH SIGNIFICANT FRONT-END DAMAGE BUT DRIVER SIDE AIR BAG DID NOT DEPLOY. DRIVER WAS WEARING SEAT BELT AND WAS UNHARMED. *TR
I WAS ABOUT 30 MINUTES IN MY DRIVE ON A 40-50 DEGREE F MORNING. I STOPPED AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE, MY CX-5 APPEARED TO HAVE STOPPED SHIFTING GEARS. I WAS STUCK IN A LOW GEAR. I COULD GET UP TO 20-30 MPH, BUT MY CAR WOULD BE STRUGGLING AT 4K RPM. LUCKILY, I WAS ALREADY NEAR MY DESTINATION. *TR
STRESS FRACTURE IN EXTERIOR OF WINDSHIELD STARTING UNDER THE GASKET EXTENDING STRAIGHT DOWN PAST REARVIEW MIRROR AND THEN HOOKING DIRECTLY TO THE LEFT. CAR WAS PARKED AND UNOCCUPIED AT TIME OF FRACTURE. HAD TO HAVE THE WINDSHIELD REPLACED AT MY EXPENSE EVEN THOUGH THE CAR WAS ONLY 3 WEEKS OLD AND HAD JUST OVER 1000 MILES ON IT.…
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STRESS FRACTURE IN EXTERIOR OF WINDSHIELD STARTING UNDER THE GASKET EXTENDING STRAIGHT DOWN PAST REARVIEW MIRROR AND THEN HOOKING DIRECTLY TO THE LEFT. CAR WAS PARKED AND UNOCCUPIED AT TIME OF FRACTURE. HAD TO HAVE THE WINDSHIELD REPLACED AT MY EXPENSE EVEN THOUGH THE CAR WAS ONLY 3 WEEKS OLD AND HAD JUST OVER 1000 MILES ON IT. *JS
ABOUT 3 WEEKS AFTER BUYING THE VEHICLE NEW, A PEBBLE HIT AND CRACKED MY FRONT WINDSHIELD WHILE DRIVING ON THE HIGHWAY. IT RESULTED IN A 24" CRACK WHICH REQUIRES WINDSHIELD REPLACEMENT. THAT INCIDENT, BY ITSELF, IS NOT OUT OF THE ORDINARY. MY CONCERN IS DUE TO THE FACT THAT THE WINDSHIELD GLASS HAS SINCE BEEN ON BACKORDER FR…
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ABOUT 3 WEEKS AFTER BUYING THE VEHICLE NEW, A PEBBLE HIT AND CRACKED MY FRONT WINDSHIELD WHILE DRIVING ON THE HIGHWAY. IT RESULTED IN A 24" CRACK WHICH REQUIRES WINDSHIELD REPLACEMENT. THAT INCIDENT, BY ITSELF, IS NOT OUT OF THE ORDINARY. MY CONCERN IS DUE TO THE FACT THAT THE WINDSHIELD GLASS HAS SINCE BEEN ON BACKORDER FROM MAZDA FOR 7 WEEKS. THIS IS A NEW MODEL. EITHER THEY ARE HAVING EXCESSIVE WINDSHIELD BREAKAGE OR THEY HAVEN'T PRODUCED ENOUGH REPLACEMENT PARTS FOR THEIR NEW VEHICLES. EITHER WAY, IT'S A SAFETY PROBLEM. THERE IS NO THIRD PARTY GLASS SUPPLIER THAT MAKES THIS WINDSHIELD, AS IT IS APPARENTLY A NEW MODEL, NECESSITATED BY THE OPTIONAL "SMART CITY BRAKING" FEATURE (USING A LASER SENSOR THROUGH THE WINDSHIELD) UNIQUE TO MY TRIM LINE AND NEW IN 2014. *TR
I WAS DRIVING TO WORK ON I-85 SOUTHBOUND. I WAS IN THE LEFT LANE AND THERE WAS A CAR IN THE RIGHT LANE. THERE WAS A RUBBER TIRE LAYING IN THE ROAD. I SWERVED TO MY LEFT AS FAR AS POSSIBLE TO AVOID HITTING THE RUBBER TIRE WITHOUT HITTING THE GUARD RAIL ON THE LEFT. *TR
Official recalls
316V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.