NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
143 reports114,000 miles · May 14, 2012
Air BagsElectrical SystemSeat Belts
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE RIGHT FRONT SEAT BELT PRETENSIONER (PASSENGER SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE …
Read full complaint
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE RIGHT FRONT SEAT BELT PRETENSIONER (PASSENGER SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE AIRBAG WILL NOT WORK WITH THIS PROBLEM. AT ANOTHER LINCOLN DEALERSHIP I WAS TOLD MANY 2006 TOWNCARS HAD THE SAME PROBLEM, BUT ON THE DRIVER? SIDE, MINE IS ON THE PASSENGER. THE PROBLEM STARTED AROUND 114,000 MILES, MY CAR IS NOW ABOUT 117,000 MILES. AND I WAS NOT INVOLVED IN A CRASH. A FORD EMPLOYEE TOLD ME LAST YEAR?S SUPPLIER WENT OUT OF BUSINESS, SO THEY HAD TO CHANGE THE MANUFACTURER FOR THE NEW PART. THE PRICE WENT FROM $150.00 FOR THE PRETENSIONER TO $360.00 FOR THE KIT (FROM THE NEW MANUFACTURER), THE ONLY THING YOU CAN GET TO FIX THE PROBLEM, EVEN THOUGH YOU DON?T NEED A NEW SEAT BELT, BUCKLE, ETC?. BECAUSE OF THE ADDITIONAL INSTALLATION COSTS ($200.00 TO $330.00), MANY PEOPLE MAY NOT BE ABLE TO AFFORD THE FIX. IN MY SITUATION, NEITHER LINCOLN, NOR FORD WERE ABLE TO GET MY PART. IT IS NOT BECAUSE MY PART WAS THE WRONG NUMBER, IT IS BECAUSE THE PART IN THE BOX WAS THE WRONG PART. WE ARE SUPPOSED TO GET NUMBER FIVE, I BELIEVE, TOMORROW, 5/15/12. *JS
NHTSA ODI #10458479
20,000 miles · May 3, 2012
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE, HIS FOOT WOULD SPORADICALLY SLIP OFF THE BRAKE PEDAL AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 20,000. UPDATED 06/05/12*LJ WHEN USING THE BREAK PEDAL THE FOOT AL…
Read full complaint
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE, HIS FOOT WOULD SPORADICALLY SLIP OFF THE BRAKE PEDAL AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 20,000. UPDATED 06/05/12*LJ WHEN USING THE BREAK PEDAL THE FOOT ALSO TOUCHES THE GAS PEDAL. ALSO, WHILE STOPPING THE CAR SUDDENLY SURGES FORWARD. UPDATED 06/06/12*JS
NHTSA ODI #10457389
20,000 miles · May 3, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE, HIS FOOT WOULD SPORADICALLY SLIP OFF THE BRAKE PEDAL AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
NHTSA ODI #10457387
159,400 miles · May 1, 2012
Air BagsSeat Belts
THE PROBLEM DIAGNOSIS WAS THE LEFT FRONT SEAT BELT TENSIONER. A LINCOLN DEALER SERVICE EMPLOYEE SAID "THE AIR BAG WILL NOT WORK WITH THIS PROBLEM". AT ANOTHER LINCOLN DEALERSHIP A SERVICE EMPLOYEE MENTIONED "THIS HAS BEEN A REAL NIGHTMARE", MANY ARE HAVING THIS SAME PROBLEM. I HEAR THEY HAD TO CHANGE THE MANUFACTURER FOR THE NEW…
Read full complaint
THE PROBLEM DIAGNOSIS WAS THE LEFT FRONT SEAT BELT TENSIONER. A LINCOLN DEALER SERVICE EMPLOYEE SAID "THE AIR BAG WILL NOT WORK WITH THIS PROBLEM". AT ANOTHER LINCOLN DEALERSHIP A SERVICE EMPLOYEE MENTIONED "THIS HAS BEEN A REAL NIGHTMARE", MANY ARE HAVING THIS SAME PROBLEM. I HEAR THEY HAD TO CHANGE THE MANUFACTURER FOR THE NEW PART. BECAUSE OF THE PART AND INSTALLATION COST, PERHAPS MANY PEOPLE MAY NOT BE ABLE TO AFFORD THE FIX, THEREFORE LEAVING THEM IN A DANGEROUS SITUATION. *JS
NHTSA ODI #10456975
117,000 miles · Apr 30, 2012
Seats
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AS SHE STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE SEAT ASSEMBLY WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT …
Read full complaint
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AS SHE STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE SEAT ASSEMBLY WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 180,000.
NHTSA ODI #10456957
58,953 miles · Aug 13, 2011
Engine And Engine CoolingService Brakes, HydraulicCrash
DRIVING PERHAPS 30 MILES PER HOUR I SUDDENLY HEARD THE CAR ACCELERATE AND IT STARTED TO GO FASTER. I HIT THE BRAKES AND THAT DID NOT SLOW DOWN THE CAR. I WAS IN HEAVY TRAFFIC AND QUICKLY WENT INTO A SIDE STREET TURNING SHARPLY AND NARROWLY MISSING PARKED CARS BUT STRUCK TWO STEEL POLES AND THAN A PARKED TRUCK. IT WAS A HORRIBL…
Read full complaint
DRIVING PERHAPS 30 MILES PER HOUR I SUDDENLY HEARD THE CAR ACCELERATE AND IT STARTED TO GO FASTER. I HIT THE BRAKES AND THAT DID NOT SLOW DOWN THE CAR. I WAS IN HEAVY TRAFFIC AND QUICKLY WENT INTO A SIDE STREET TURNING SHARPLY AND NARROWLY MISSING PARKED CARS BUT STRUCK TWO STEEL POLES AND THAN A PARKED TRUCK. IT WAS A HORRIBLE EXPERIENCE! *TR
NHTSA ODI #10420191
73,580 miles · Apr 13, 2011
Wheels
2006 LINCOLN TOWN CAR, FRONT RIGHT TIRE, COOPER CS4 TOURING, NEW 4/28/09, 10,275 MILES, WENT FLAT DURING 45 MILE DRIVE TO WORK. NO EVIDENCE OF PUNCTURE. SIDE WALL SCORED FROM DRIVING ON RIM OF WHEEL. WHEEL FOUND TO HAVE CORROSION, ALSO FOUND CORROSION ON ALL FOUR WHEELS AT FORD DEALER; 1/12/2010, LH FRONT WHEEL DEVELOPED SLOW …
Read full complaint
2006 LINCOLN TOWN CAR, FRONT RIGHT TIRE, COOPER CS4 TOURING, NEW 4/28/09, 10,275 MILES, WENT FLAT DURING 45 MILE DRIVE TO WORK. NO EVIDENCE OF PUNCTURE. SIDE WALL SCORED FROM DRIVING ON RIM OF WHEEL. WHEEL FOUND TO HAVE CORROSION, ALSO FOUND CORROSION ON ALL FOUR WHEELS AT FORD DEALER; 1/12/2010, LH FRONT WHEEL DEVELOPED SLOW LEAK DUE TO CORROSION AROUND RIM OF WHEEL; WHEEL CLEANED AND SEALED WITH DOUBLE BEAD SEALER; TIRE DEALER AND FORD DEALER, 2/2/10, BOTH RECOMMENDED FOUR NEW WHEELS. *TR
NHTSA ODI #10395701
41,000 miles · Nov 22, 2010
Latches/locks/linkages
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED THAT THE REAR PASSENGERS COULD NOT GET OUT OF THE VEHICLE UNLESS A DRIVER OR FRONT SEAT PASSENGER UNLOCKED THE DOOR. THE CHILD SAFETY LOCKS WERE NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE E…
Read full complaint
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED THAT THE REAR PASSENGERS COULD NOT GET OUT OF THE VEHICLE UNLESS A DRIVER OR FRONT SEAT PASSENGER UNLOCKED THE DOOR. THE CHILD SAFETY LOCKS WERE NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE EXPLAINED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD LOOK INTO THE PROBLEM. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 43,000. UPDATED 04/12/11*LJ UPDATED 05/05/11
NHTSA ODI #10367159
49,375 miles · Oct 5, 2010
Air Bags
THE PASSIVE RESTRAINT INDICATOR LIGHT CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM REPEATING 5 TIMES FOR 5 CYCLES, AND THEN REPEATING EVERY 15 MINUTES OR SO. I TOOK MY 2006 LINCOLN TOWN CAR TO A LINCOLN AUTHORIZED REPAIR STATION. PARTS WERE BACK ORDERED AND, AFTER APPROXIMATELY 3 WEEKS, THE VEHICLE WAS REPAIRED AND THE INDICA…
Read full complaint
THE PASSIVE RESTRAINT INDICATOR LIGHT CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM REPEATING 5 TIMES FOR 5 CYCLES, AND THEN REPEATING EVERY 15 MINUTES OR SO. I TOOK MY 2006 LINCOLN TOWN CAR TO A LINCOLN AUTHORIZED REPAIR STATION. PARTS WERE BACK ORDERED AND, AFTER APPROXIMATELY 3 WEEKS, THE VEHICLE WAS REPAIRED AND THE INDICATOR LIGHT AND ALARM FUNCTIONED PROPERLY. THIS OCCURRED IN EARLY 2010 WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE AND WAS REPAIRED UNDER 5/50,000 MILE SAFETY DEVICE WARRANTY. THE PROBLEM REPEATED IN JULY, 2010 AND THE VEHICLE WAS RETURNED TO THE SAME DEALER FOR REPAIR. THE VEHICLE WAS STILL UNDER WARRANTY WITH MILEAGE BEING 49386. PARTS WERE BACK ORDERED. AS OF 10-5-2010, THE PARTS HAVE NOT BEEN RECEIVED AND THE DEALER STATED THAT THE SUPPLIER TO FORD MOTOR COMPANY WAS OUT OF BUSINESS AND THE NEEDED PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THE PARTS WERE ONLY AVAILABLE FROM FORD MOTOR CO. DEALER STATED THAT SEAT BELT ARE FUNCTIONING AND HE THINKS THE AIR BAG WILL FUNCTION. I AM CONTINUING TO DRIVE THE VEHICLE ON LIMITED BASIS. UPDATED IVOQ 12/16/10*JB *TR
NHTSA ODI #10359301
Mileage unknown · Sep 24, 2010
Air Bags
THE AIRBAG LIGHT WONT GO OFF. DON'T KNOW IF ITS NOT WORKING OR IS OUT OF THE GAS TO FILL IT UP IN CASE OF IMPACT. HAS A PICTURE WITH A PERSON WITH A SEATBELT ON AND A AIRBAG EXPLODED IN FRONT OF THEM EVEN WHEN THE SEAT BELTS ARE BEING USED. *TR
NHTSA ODI #10357428
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗