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2010 Lexus Hs 250 Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 22 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports3 injury reports

Vehicle Speed Control complaints

5 reports
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19,000 miles · Feb 4, 2016
Service BrakesVehicle Speed Control

THIS IS AN IDENTICAL COMPLAINT TO ANOTHER I SAW HERE. WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: , - BRAKES LOSE ALL OF THEIR GRIP FOR APPROXIMATELY ONE SECOND (I.E. NO LONGER BEING APPLIED) . WHILE THE VEHICLE DOES NOT ACCELERATE FOR THIS BRIEF MOME…

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THIS IS AN IDENTICAL COMPLAINT TO ANOTHER I SAW HERE. WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: , - BRAKES LOSE ALL OF THEIR GRIP FOR APPROXIMATELY ONE SECOND (I.E. NO LONGER BEING APPLIED) . WHILE THE VEHICLE DOES NOT ACCELERATE FOR THIS BRIEF MOMENT, IT DOES CEASE TO BRAKE, WHICH HAS BEEN VERY DANGEROUS, ESPECIALLY IF ANOTHER VEHICLE IS AHEAD. IT IS VERY PREDICTABLE AT THIS POINT, BUT STILL A SAFETY HAZARD. THIS IS NOT SOMETHING THAT OCCURS SOMETIMES, IT OCCURS EVERY TIME (ESPECIALLY IF THE CAR IS ON A DOWNHILL INCLINE). THIS HAPPENS AT LOWER SPEEDS, LESS THAN 30 OR 35 MPH. THE DATE OF OCCURANCE REFLECTED BELOW IS NOT ACCURRATE, AS THIS HAPPENS SINCE I HAVE HAD THE CAR (2011) DEALER CLAIMS THEY ARE NOT AWARE OF THE ISSUE.

NHTSA ODI #10824364

Mileage unknown · Oct 5, 2015
Vehicle Speed ControlCrash

PETITION FOR A DEFECT INVESTIGATION UNDER 49 U.S.C. 30162 BY INTERESTED PERSON FOR STANDARDS AND ENFORCEMENT (2 CD' S ENCLOSED). *SMD ACCORDING TO THE CONSUMER'S WIFE, THE ACCIDENT WAS CAUSED BY SUDDEN ACCELERATION. AS SHE WAS SLOWLY TURNING RIGHT INTO A PARKING SPOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK B…

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PETITION FOR A DEFECT INVESTIGATION UNDER 49 U.S.C. 30162 BY INTERESTED PERSON FOR STANDARDS AND ENFORCEMENT (2 CD' S ENCLOSED). *SMD ACCORDING TO THE CONSUMER'S WIFE, THE ACCIDENT WAS CAUSED BY SUDDEN ACCELERATION. AS SHE WAS SLOWLY TURNING RIGHT INTO A PARKING SPOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK BUILDING. THE FORCE OF THE CRASH CAUSED THE AIR BAGS TO DEPLOY. THERE WAS SO MUCH DAMAGE TO THE VEHICLE, IT WAS DECLARED A TOTAL LOSS. ACCORDING TO THE EDR RECORDING, THE LAST FIVE SECONDS BEFORE THE CRASH, IT SHOWED SHE WAS APPLYING LIGHT PRESSURE TO THE GAS PEDAL UP UNTIL THE LAST .8 SECONDS. FOR THE LAST .8 SECONDS THE EDR SHOWED HER FOOT WAS ON THE BRAKE AND THE THROTTLE WAS A T NEARLY MAXIMUM VALUE. DURING THE LAST .8 SECONDS THE VEHICLE WENT FROM 5 MPH TO 9.9 MPH AND THE ENGINE RPM WENT FROM 1200 TO 2800. *JB

NHTSA ODI #10805746

75,000 miles · Aug 17, 2015
Electrical SystemEngineVehicle Speed ControlCrash

MY ACCIDENT WAS CAUSED BY UNINTENDED ACCELERATION. AS I WAS SLOWLY TURNING RIGHT INTO A PARKING PLACE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A BRICK BUILDING. THE FORCE OF THE CRASH CAUSED THE AIR BAGS TO DEPLOY. THERE WAS SO MUCH DAMAGE TO THE CAR THAT IT WAS A TOTAL LOSS. AFTER THE CRASH I OBTAINED THE EVENT DATA RECO…

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MY ACCIDENT WAS CAUSED BY UNINTENDED ACCELERATION. AS I WAS SLOWLY TURNING RIGHT INTO A PARKING PLACE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A BRICK BUILDING. THE FORCE OF THE CRASH CAUSED THE AIR BAGS TO DEPLOY. THERE WAS SO MUCH DAMAGE TO THE CAR THAT IT WAS A TOTAL LOSS. AFTER THE CRASH I OBTAINED THE EVENT DATA RECORDER (EDR) READING FROM A CONTRACTOR HIRED BY TOYOTA. IT SHOWED THAT FOR THE LAST 5 SECONDS BEFORE THE CRASH, I WAS APPLYING VERY LIGHT PRESSURE TO THE GAS PEDAL UP UNTIL THE LAST .8 SECONDS. FOR THE LAST .8 SECONDS THE EDR SHOWS THAT MY FOOT WAS ON THE BREAK AND THE THROTTLE WAS AT NEARLY MAXIMUM VALUE. DURING THE LAST .8 SECONDS THE CAR WENT FROM 5 MPH TO 9.9 MPH AND THE ENGINE RPM WENT FROM 1200 TO 2800. I DID NOT APPLY PRESSURE TO THE GAS PEDAL AT THIS TIME. I WAS APPLYING PRESSURE TO THE BREAK PEDAL. THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY FAULTY ELECTRONIC THROTTLE CONTROL (ETC) SOFTWARE. SINCE THE EDR GETS IT DATA FROM THE ETC SOFTWARE AND NOT THE GAS PEDAL ITSELF, IT IS MOST LIKELY THAT THE SOFTWARE WAS A FAULT, AS I WAS NOT APPLYING THE GAS DURING THE LAST SECOND BEFORE THE ACCIDENT. IT WOULD BE IMPOSSIBLE FOR ME TO APPLY FULL PRESSURE TO THE GAS PEDAL WHILE APPLYING THE BREAKS AT THE SAME TIME ON THIS CAR. FIRST OF ALL MY SHOE WIDTH IS SMALLER THAN THE SPACE BETWEEN BREAK AND GAS PEDALS. FURTHERMORE THE BREAK PEDAL IS ABOVE THE GAS PEDAL MAKING IT NEARLY IMPOSSIBLE FOR ANYONE TO APPLY THE BREAKS AND FLOOR THE GAS AT THE SAME TIME. THIS IS A CASE OF FAILED ELECTRONIC CONTROL SOFTWARE, WHICH HAS BEEN IDENTIFIED IN SEVERAL LAWSUITS THAT TOYOTA HAS LOST RECENTLY. IN SPITE OF ALL THESE LOST CASES, A LOST CLASS-ACTION LAWSUIT, AND NUMEROUS DOCUMENTED ACCIDENTS WITH NHTSA, TOYOTA HAS DONE NOTHING TO FIX THE PROBLEM, WHICH IS FAULTY ELECTRONIC THROTTLE CONTROL SOFTWARE.

NHTSA ODI #10749195

75,000 miles · Jun 23, 2015
Vehicle Speed ControlCrash

I WAS TURNING TO THE RIGHT INTO A PARKING SLOT. ALL OF THE SUDDEN, THE CAR SHOT FORWARD AND SLAMMED INTO A BRICK BUILDING. THE AIRBAGS DEPLOYED BECAUSE OF THE FORCE OF THE CRASH. PLEASE NOTE THIS IS AN EDITED VERSION OF AN EARLIER REPORT I SENT. THE CHANGE IS IN THE AFFECTED PARTS. THE PART THAT CAUSED THE ACCIDENT WAS A FAUL…

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I WAS TURNING TO THE RIGHT INTO A PARKING SLOT. ALL OF THE SUDDEN, THE CAR SHOT FORWARD AND SLAMMED INTO A BRICK BUILDING. THE AIRBAGS DEPLOYED BECAUSE OF THE FORCE OF THE CRASH. PLEASE NOTE THIS IS AN EDITED VERSION OF AN EARLIER REPORT I SENT. THE CHANGE IS IN THE AFFECTED PARTS. THE PART THAT CAUSED THE ACCIDENT WAS A FAULTY ACCELERATOR (PROBABLY THE THROTTLE CONTROL SOFTWARE).

NHTSA ODI #10726781

25,000 miles · Jul 22, 2012
Electrical SystemFuel/propulsion SystemVehicle Speed ControlCrash

I WAS PARALLEL PARKING THE CAR. I PULLED ALONGSIDE THE CURB BEHIND A VOLVO AND STOPPED THE CAR. WITH THE CAR STOPPED AND MY FOOT ON THE BRAKE I MOVED MY RIGHT HAND TO PRESS THE PARK BUTTON AND TO MY SURPRISE THE CAR LEAPED (5 FEET) FORWARD INTO THE VOLVO CAUSING DAMAGE TO MY CAR (HOOD, GRILL, BUMPER AND RIGHT QUARTER PANEL) AN…

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I WAS PARALLEL PARKING THE CAR. I PULLED ALONGSIDE THE CURB BEHIND A VOLVO AND STOPPED THE CAR. WITH THE CAR STOPPED AND MY FOOT ON THE BRAKE I MOVED MY RIGHT HAND TO PRESS THE PARK BUTTON AND TO MY SURPRISE THE CAR LEAPED (5 FEET) FORWARD INTO THE VOLVO CAUSING DAMAGE TO MY CAR (HOOD, GRILL, BUMPER AND RIGHT QUARTER PANEL) AND THE VOLVO (REAR END). THE GAS ENGINE WAS NOT RUNNING WHEN I WAS PARKING ONLY THE ELECTRIC ENGINE WAS RUNNING. WE WERE FORTUNATE THAT MY WIFE, SON AND I WERE NOT INJURED. THEY WILL NOT GET BACK IN THIS CAR AGAIN. I BOUGHT THE CAR NEW AND HAVE BEEN DRIVING IT FOR A LITTLE OVER 2 YEARS. *TR

NHTSA ODI #10466948

Official recalls

4

17V619000 · Electrical System

Oct 4, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

Consequence & remedy

Consequence: A complete loss of motive power can increase the risk of a crash.

Remedy: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

16V596000 · Suspension:rear

Aug 12, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

13V383000 · Suspension:rear

Aug 28, 2013

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

12V373000 · Suspension:rear

Aug 2, 2012

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP15007 · Low-speed Surging

Opened Oct 19, 2015 · Closed Feb 25, 2016

Status: closed (inferred from source dates) · Vehicle Speed Control

In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests that NHTSA have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. NHTSA has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at www.safercar.gov. The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of NHTSA's enforcement priorities and its previous investigations into this issue, the petition is denied.